Premium Level
Premium Level is the exclusive services and facilities concept found in the Barceló Premium Level hotels which provides guests with a superior and exclusive level of service. To enjoy Premium Level services, book one of the following room categories: Premium Level Ocean Front Junior Suite, Premium Level Swim Up Junior Suite, Premium Level Swim Up Suite and Premium Level Ocean Front Suite (in this last category and in the Swim Up rooms you can also enjoy the facilities and services at Barceló Maya Palace).
It includes, among others, the following services:
- Personalized check-in and check-out in exclusive Premium Level area
- Exclusive guest service for Premium Level customers
- Room with the best view in the Premium Level area
- VIP minibar (soft drinks, water, domestic beer and snacks)
- Superior toiletries
- In-room service coverage
- Priority reservations at a la carte restaurants (unlimited reservations: subject to availability)
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- Exclusive use of the Premium Level Lounge with access to international drinks, canapés, continental breakfast, board games, books, newspapers and free internet. Service available from 7:00 a.m. to 11:00 p.m. (7 am - 11 pm)
- Premium drinks in all hotel bars and restaurants (except Barceló Maya Palace and Barceló Maya Riviera)
- Free local calls
- Free WiFi access
- Express laundry service with regular charge
- Room service
- 20% discount on spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)
- 10% discount at Barceló gift shops
- Access to the hydrotherapy area in the Spa
- Bottle of sparkling wine upon arrival
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