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Hotel Occidental Grand Aruba Resort Beach
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map

Map and location

J.E.Irausquin Blvd. 83   Noord 27000 Palm Beach ,   Aruba  


Places of Interest

11.6 km Queen Beatrix International Airport

5 km Golf course

12 km Bushiribana Gold Mine Ruins

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Aruba

4.0/5 Round Indicators
| 5572 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

52% Complete

2925

Very good

24% Complete

1387

Average

14% Complete

782

Poor

4% Complete

276

Very poor

3% Complete

202

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    Round Indicators
    Lucille C 11/16/2019 Couples

    “GREAT VACATION”

    The resort is small, so easy to get around. Beautifully kept grounds. But what made this stay so enjoyable was the service. I never had to leave my beach/pool chair all day if I didn't want to. Drinks, food, snacks were brought right to me. The servers were always there and very attentive. This was to be our relaxing vacation and it certainly was. If you are looking to have a ton of activities, this is not the place for you. We enjoyed lounging all day. There were a few activities during the day with added some diversion. Rooms were spacious and clean. Turn down service at night. Really a lovely place to unwind.

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear Lucille C, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Aruba hotel and are happy to read that we were able to match your holiday expectations. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We also appreciate your highlights on the service you received from our team members and we will not fail to share your praising comments with the all of them with our congratulations for their contribution to your wellbeing whilst staying in the hotel. Moreover, we invite you to enjoy of activities such as zumba on the beach, yoga, crazy game, aqua gym, bingo, trivia, Martini lessons, Barcy club, Olympic games, pool volleyball, and nightly shows on your next visit. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Barceló Aruba Team

    Round Indicators
    CATTDIVA 11/16/2019

    “My Barcelo Experience”

    The beach was beautiful as to be expected in Aruba and we enjoyed sunshine every day. I am a very seasoned traveller and have stayed at many all inclusive resorts through the Caribbean and Mexico. I was extremely surprised and disappointed with the food at the Barcelo Aruba resort. The restaurants were just ok with limited food selections but the buffet restaurants were the worst. There was very little variety and the food quality was poor and it seemed to get worse as the week progressed. There is really no excuse for this lack of attention to food from the hotel management. The island of Aruba has the most amazing restaurants and clearly availability and supply of quality food should not be an issue. For this reason we will not be returning to this resort or any of the Barcelo hotels. Also note, the beach was very busy and you had to secure a lounge chair at 6 am if you wanted any shade.
    Round Indicators
    grass0ea 11/16/2019 Couples

    “Honeymooning with some mold”

    While me and my New husband really enjoyed our honeymoon. The food was good and the staff was very friendly and attentive. We found a lot of mold in our room - mainly in the air vent that blows into our room. While we are lucky to not suffer from any respiratory illnesses, other might not be so lucky.

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear grass0ea, We first would like to thank you for choosing our Barceló Aruba hotel for your holidays and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have room for improvement and for that we are grateful. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Moreover, we sincerely apologize for the inconveniences in the room, we have shared your comments with our Maintenance and Housekeeping departments for revision and improvement. We want to reassure you that this is not our standard, we are reinforcing our procedures and also advice our guests not to leave the balcony's door open since the difference in temperature can make mold appear. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Kind regards, Barceló Aruba Team

    Round Indicators
    kcm55 Rochester, New York. 11/15/2019 Friends getaway

    “Barcelo Aruba”

    Staff and accommodations was amazing! What a wonderful clean resort. All so helpful and friendly to assist you Belinda Marolyn and Ivette were so helpful in the 1st club Maria D on house keeping kept our room very clean

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear kcm55, Thank you for reviewing your recent stay in our Barceló Aruba hotel. It is wonderful to read that we were able to make your stay special from the moment you arrived until the moment you departed. We appreciate your great comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday experience in any hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

    Round Indicators
    jessicapagan Sayreville, New Jersey. 11/15/2019 Couples

    “Aruba Vacation 2019”

    Absolutely beautiful stay at the Barcelo Resort. The hotel was clean, staff was INCREDIBLY friendly, and the food was good with lots of dining options. I would highly, highly recommend upgrading the the Royal level, better options for alcohol, access to different bars, and the Royal lounge makes it well worth the extra cash. My family and I were absolutely in love with Rafael, our daily bartender at the Royal beach bar. He was INCREDIBLY friendly and kept a smile on our faces all day long while providing fantastic service. Rafael is the kind of person that MAKES your vacation. Nataly, one of the young women who worked in the Royal lounge was also incredible to us. She helped us plan our entire trip, booked all of our reservations (in and out of the hotel), including dinners and excursions. She was patient, kind, and so so helpful. Last but not least, the rooms were perfect and kept beyond immaculate. Our housekeeper, Francia, was perfection. She was over the top accommodating, checking on my family and me as often as she possibly could, recognized us instantly in the halls, and took beautiful care of our rooms throughout the duration of our stay. Overall it is a wonderful resort with all of the bells and whistles but in the end it is the staff that truly makes the experience worth every penny.

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear jessicapagan, First and foremost we would like to thank you for choosing our Barceló Aruba hotel for your visit and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • november 16 2019
    • Couples

    Lucille C

    “GREAT VACATION”


    The resort is small, so easy to get around. Beautifully kept grounds. But what made this stay so enjoyable was the service. I never had to leave my beach/pool chair all day if I didn't want to. Drinks, food, snacks were brought right to me. The servers were always there and very attentive. This was to be our relaxing vacation and it certainly was. If you are looking to have a ton of activities, this is not the place for you. We enjoyed lounging all day. There were a few activities during the day with added some diversion. Rooms were spacious and clean. Turn down service at night. Really a lovely place to unwind.


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear Lucille C, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Aruba hotel and are happy to read that we were able to match your holiday expectations. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We also appreciate your highlights on the service you received from our team members and we will not fail to share your praising comments with the all of them with our congratulations for their contribution to your wellbeing whilst staying in the hotel. Moreover, we invite you to enjoy of activities such as zumba on the beach, yoga, crazy game, aqua gym, bingo, trivia, Martini lessons, Barcy club, Olympic games, pool volleyball, and nightly shows on your next visit. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • november 16 2019

    CATTDIVA

    “My Barcelo Experience”


    The beach was beautiful as to be expected in Aruba and we enjoyed sunshine every day. I am a very seasoned traveller and have stayed at many all inclusive resorts through the Caribbean and Mexico. I was extremely surprised and disappointed with the food at the Barcelo Aruba resort. The restaurants were just ok with limited food selections but the buffet restaurants were the worst. There was very little variety and the food quality was poor and it seemed to get worse as the week progressed. There is really no excuse for this lack of attention to food from the hotel management. The island of Aruba has the most amazing restaurants and clearly availability and supply of quality food should not be an issue. For this reason we will not be returning to this resort or any of the Barcelo hotels. Also note, the beach was very busy and you had to secure a lounge chair at 6 am if you wanted any shade.


    EVALUATION

    Round Indicators

    • november 16 2019
    • Couples

    grass0ea

    “Honeymooning with some mold”


    While me and my New husband really enjoyed our honeymoon. The food was good and the staff was very friendly and attentive. We found a lot of mold in our room - mainly in the air vent that blows into our room. While we are lucky to not suffer from any respiratory illnesses, other might not be so lucky.


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear grass0ea, We first would like to thank you for choosing our Barceló Aruba hotel for your holidays and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have room for improvement and for that we are grateful. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Moreover, we sincerely apologize for the inconveniences in the room, we have shared your comments with our Maintenance and Housekeeping departments for revision and improvement. We want to reassure you that this is not our standard, we are reinforcing our procedures and also advice our guests not to leave the balcony's door open since the difference in temperature can make mold appear. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • november 15 2019
    • Rochester, New York
    • Friends getaway

    kcm55

    “Barcelo Aruba”


    Staff and accommodations was amazing! What a wonderful clean resort. All so helpful and friendly to assist you Belinda Marolyn and Ivette were so helpful in the 1st club Maria D on house keeping kept our room very clean


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear kcm55, Thank you for reviewing your recent stay in our Barceló Aruba hotel. It is wonderful to read that we were able to make your stay special from the moment you arrived until the moment you departed. We appreciate your great comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday experience in any hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • november 15 2019
    • Sayreville, New Jersey
    • Couples

    jessicapagan

    “Aruba Vacation 2019”


    Absolutely beautiful stay at the Barcelo Resort. The hotel was clean, staff was INCREDIBLY friendly, and the food was good with lots of dining options. I would highly, highly recommend upgrading the the Royal level, better options for alcohol, access to different bars, and the Royal lounge makes it well worth the extra cash. My family and I were absolutely in love with Rafael, our daily bartender at the Royal beach bar. He was INCREDIBLY friendly and kept a smile on our faces all day long while providing fantastic service. Rafael is the kind of person that MAKES your vacation. Nataly, one of the young women who worked in the Royal lounge was also incredible to us. She helped us plan our entire trip, booked all of our reservations (in and out of the hotel), including dinners and excursions. She was patient, kind, and so so helpful. Last but not least, the rooms were perfect and kept beyond immaculate. Our housekeeper, Francia, was perfection. She was over the top accommodating, checking on my family and me as often as she possibly could, recognized us instantly in the halls, and took beautiful care of our rooms throughout the duration of our stay. Overall it is a wonderful resort with all of the bells and whistles but in the end it is the staff that truly makes the experience worth every penny.


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear jessicapagan, First and foremost we would like to thank you for choosing our Barceló Aruba hotel for your visit and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Barceló Aruba Team

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