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Barceló San José Palacio Hotel Restaurant
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Map and location

Residencial El Robledal, La Uruca, 4581150   10107 San José de Costa Rica ,   Costa Rica  


Places of Interest

14.3 km Juan Santamaría International Airport

180 km Playa Tambor

262 km Langosta Beach

11 km Valle del Sol Golf Course

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló San José

4.0/5 Round Indicators
| 2324 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

40% Complete

934

Very good

33% Complete

775

Average

16% Complete

377

Poor

5% Complete

124

Very poor

4% Complete

114

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    Round Indicators
    P4232ZXmark Orlando, Florida. 10/16/2019 Friends getaway

    “Super Place to Stay”

    Once again I stayed at the Barcelo in San Jose and once again I was impressed. A great value for a nicer hotel!! The beds are extremely comfortable and the pool is super. The breakfast buffet is very extensive.

    Channel M, Director General at Barcelo San Jose, responded to this review
     Estimado Huésped En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Barceló San José, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Saludos Cordiales, Carlos Ruíz Director

    Round Indicators
    erroljames1 Anchorage, Alaska. 10/14/2019 Couples

    “Tranquil”

    Clean facility; friendly staff at each capacity; free airport shuttle; no junk fees added to bill; price of room was price we paid at check-in/out; hotel is dated - has an old smell; wood (dresser, closets, etc) very dated; carpet stained; curtains and mattresses need to be replaced. The water is VERY hot so a hot bath shower was certain. Elevators worked intermittently; Wi-fi codes are assigned the third day my code was assigned to another guest had to acquire a wi-fi code three time throughout my 7-day stay. The pool area is beautiful. Read a book in two days. Very clean and kept. The grounds - walkways, vegetation, are beautiful. With the exception of the hotel room needing upgrades very beautiful facility.

    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best regards, Carlos Ruíz, Director

    Round Indicators
    AndiBlackGreenGold Jamaica. 10/13/2019 Business

    “Lovely stay in San Jose”

    Had a meeting in San Jose and this was one of the recommended hotels. The AC in the room was a bit loud but otherwise a very plea sant stay. Breakfast great and efficency and friendly restaurant staff

    Channel M, Director General at Barcelo San Jose, responded to this review
     Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best regards, Carlos Ruíz, Director

    Round Indicators
    desiri18 10/13/2019 Solo travel

    “Great”

    I was on a vacation trip and stayed for 7 nights. Free transportation from airport-hotel-airport. It is a beautiful hotel with great customer service from all team members of the staff. Great food. It was a great experience to stay at Barcelo San Jose.
    Round Indicators
    Phil L Brussels, Belgium. 10/11/2019 Business

    “To be avoided”

    Has probably been a nice hotel in the 80’ but very far from today’s standards. Rooms are noisy as the windows have no acoustic isolation at all while the vicinity is quite noisy (highway nearby). Bed should have been changed years ago. Management is unreliable.

    Channel M, Gerente at Barcelo San Jose, responded to this review
     Dear Guest, Firstly, we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló San José. It is only through feedback such as yours that we can maintain and improve upon the service that we provide to our guests and although your comments do not seem to match the usual feedback, we will make sure to discuss your review internally. Thank you again for your visit and constructive critics, we are eager to regain your confidence during another occasion if you gave us that chance Best Regards, Carlos Ruiz Director.

    EVALUATION

    Round Indicators

    • october 16 2019
    • Orlando, Florida
    • Friends getaway

    P4232ZXmark

    “Super Place to Stay”


    Once again I stayed at the Barcelo in San Jose and once again I was impressed. A great value for a nicer hotel!! The beds are extremely comfortable and the pool is super. The breakfast buffet is very extensive.


    Channel M, Director General at Barcelo San Jose, responded to this review
     Estimado Huésped En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Barceló San José, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Saludos Cordiales, Carlos Ruíz Director

    EVALUATION

    Round Indicators

    • october 14 2019
    • Anchorage, Alaska
    • Couples

    erroljames1

    “Tranquil”


    Clean facility; friendly staff at each capacity; free airport shuttle; no junk fees added to bill; price of room was price we paid at check-in/out; hotel is dated - has an old smell; wood (dresser, closets, etc) very dated; carpet stained; curtains and mattresses need to be replaced. The water is VERY hot so a hot bath shower was certain. Elevators worked intermittently; Wi-fi codes are assigned the third day my code was assigned to another guest had to acquire a wi-fi code three time throughout my 7-day stay. The pool area is beautiful. Read a book in two days. Very clean and kept. The grounds - walkways, vegetation, are beautiful. With the exception of the hotel room needing upgrades very beautiful facility.


    Channel M, Director General at Barcelo San Jose, responded to this review
    Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best regards, Carlos Ruíz, Director

    EVALUATION

    Round Indicators

    • october 13 2019
    • Jamaica
    • Business

    AndiBlackGreenGold

    “Lovely stay in San Jose”


    Had a meeting in San Jose and this was one of the recommended hotels. The AC in the room was a bit loud but otherwise a very plea sant stay. Breakfast great and efficency and friendly restaurant staff


    Channel M, Director General at Barcelo San Jose, responded to this review
    Dear Guest We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best regards, Carlos Ruíz, Director

    EVALUATION

    Round Indicators

    • october 13 2019
    • Solo travel

    desiri18

    “Great”


    I was on a vacation trip and stayed for 7 nights. Free transportation from airport-hotel-airport. It is a beautiful hotel with great customer service from all team members of the staff. Great food. It was a great experience to stay at Barcelo San Jose.


    EVALUATION

    Round Indicators

    • october 11 2019
    • Brussels, Belgium
    • Business

    Phil L

    “To be avoided”


    Has probably been a nice hotel in the 80’ but very far from today’s standards. Rooms are noisy as the windows have no acoustic isolation at all while the vicinity is quite noisy (highway nearby). Bed should have been changed years ago. Management is unreliable.


    Channel M, Gerente at Barcelo San Jose, responded to this review
    Dear Guest, Firstly, we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló San José. It is only through feedback such as yours that we can maintain and improve upon the service that we provide to our guests and although your comments do not seem to match the usual feedback, we will make sure to discuss your review internally. Thank you again for your visit and constructive critics, we are eager to regain your confidence during another occasion if you gave us that chance Best Regards, Carlos Ruiz Director.

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