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Barceló Hotel Surroundings  Hamburg
;
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Map and location

Ferdinandstrasse 15   20095 Hamburg ,   Alemania  


Places of Interest

11 km Hamburg-Fuhlsbüttel Airport 

Hamburger Spa

6.6 km Golf Silver Masters

500 m Train + Bus + Metro

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Hamburg

4.5/5 Round Indicators
| 2213 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

1138

Very good

34% Complete

753

Average

10% Complete

226

Poor

2% Complete

61

Very poor

1% Complete

35

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    Round Indicators
    patricialR6115QE 07/16/2019 Couples

    “Nice stay”

    Nice room and very nice location. Close walk to harbor, train station, restaurants. Very modern update to rooms. Left a pair of earings and hotel manager was kind enough to keep them safe, find out postage, and return mail them to me. Staff not always the friendliest, but I think that was more due to struggles and frustration on both side from language barriers.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you very much for your visit and your positive rating. Nice that you enjoyed the Barceló Hamburg. Please visit us again soon. We are looking forward to seeing you. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    Round Indicators
    FredericGos 07/15/2019 Solo travel

    “I will be back”

    Next time I'm in hamburg, I will probably check availability here as the first choice. Very nice place, friendly staff and very nice rooms. Very nice neighborhood near everything. 2 mins walk from haubtbahnhof, which is super nice.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you very much for your visit to Barceló Hamburg and your great review. Nice that you liked it so much with us. Please visit us soon again in Hamburg. Thank you and many greetings, Sascha Fuechtner | General Manager

    Round Indicators
    davidsX6028OH Bilgola, Australia. 07/14/2019 Couples

    “Could have been great...”

    Fabulous hotel in a great location in Hamburg, close to everything. Lovely decor, well appointed and very clean and modern. However, not being able to comfortably use the shower for two days - due to it being broken, despite repair being requested each day was irritating and unsatisfactory.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you for your stay and feedback. We are pleased that you enjoyed your stay at Barceló Hamburg. However, I regret that we were unable to completely repair a technical problem in your room. Due to your anonymous evaluation, I am unable to trace your room number. Please contact me again and I look forward to hearing from you. Please visit us again in the future. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    Round Indicators
    hanssC1281IR Windhoek. 07/11/2019 Couples

    “Yet another great stay”

    Just returned from another 6 night stay at the Barcelo Hamburg. A pleasant surprise was the fact that the hotel bettered themselves compared to our previous stays. Very friendly staff, good breakfast with a comfortable and welcoming atmosphere. Rooms (Junior Suite) as always - clean, spacious and extremely comfortable. Reception staff were extremely friendly and attentive. Nothing is better than being greeted with a smile, they do go the extra mile :)

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you very much for visiting Barceló Hamburg again and for your nice feedback. We are very happy that you liked it so much with us. Please come back soon to visit us in Hamburg. Thank you and many greetings, Sascha Fuechtner | General Manager

    Round Indicators
    Zebratour2 07/11/2019 Couples

    “A huge bathtub, but no hygge ”

    If you like rooms that are stripped of anything that could add some "hygge", then Barcelo Hamburg is your kind of place. The main feature of our room, a junior suite, was a huge bathtub - which was great. But the decor is very strict, clinical and functional. That is a matter of taste, but what is worse is that the housekeeping in the hotel functions quite poorly. Our room wasn't cleaned when we came back in the afternoon, and one of the cleaners barged in without knocking on the door - to bring towels which had already been delivered.

    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
     Dear guest, Thank you very much for your stay in our hotel and your feedback. Please excuse that our housekeeping in your room has not been thorough enough. Due to your anonymous evaluation, I am unable to trace your room number. Could you please let me know? You can contact me at any time. I have also discussed your feedback with our housekeeper today and we will improve - we promise you that. Please visit us again in the future. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • july 16 2019
    • Couples

    patricialR6115QE

    “Nice stay”


    Nice room and very nice location. Close walk to harbor, train station, restaurants. Very modern update to rooms. Left a pair of earings and hotel manager was kind enough to keep them safe, find out postage, and return mail them to me. Staff not always the friendliest, but I think that was more due to struggles and frustration on both side from language barriers.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you very much for your visit and your positive rating. Nice that you enjoyed the Barceló Hamburg. Please visit us again soon. We are looking forward to seeing you. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • july 15 2019
    • Solo travel

    FredericGos

    “I will be back”


    Next time I'm in hamburg, I will probably check availability here as the first choice. Very nice place, friendly staff and very nice rooms. Very nice neighborhood near everything. 2 mins walk from haubtbahnhof, which is super nice.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you very much for your visit to Barceló Hamburg and your great review. Nice that you liked it so much with us. Please visit us soon again in Hamburg. Thank you and many greetings, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • july 14 2019
    • Bilgola, Australia
    • Couples

    davidsX6028OH

    “Could have been great...”


    Fabulous hotel in a great location in Hamburg, close to everything. Lovely decor, well appointed and very clean and modern. However, not being able to comfortably use the shower for two days - due to it being broken, despite repair being requested each day was irritating and unsatisfactory.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you for your stay and feedback. We are pleased that you enjoyed your stay at Barceló Hamburg. However, I regret that we were unable to completely repair a technical problem in your room. Due to your anonymous evaluation, I am unable to trace your room number. Please contact me again and I look forward to hearing from you. Please visit us again in the future. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • july 11 2019
    • Windhoek
    • Couples

    hanssC1281IR

    “Yet another great stay”


    Just returned from another 6 night stay at the Barcelo Hamburg. A pleasant surprise was the fact that the hotel bettered themselves compared to our previous stays. Very friendly staff, good breakfast with a comfortable and welcoming atmosphere. Rooms (Junior Suite) as always - clean, spacious and extremely comfortable. Reception staff were extremely friendly and attentive. Nothing is better than being greeted with a smile, they do go the extra mile :)


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you very much for visiting Barceló Hamburg again and for your nice feedback. We are very happy that you liked it so much with us. Please come back soon to visit us in Hamburg. Thank you and many greetings, Sascha Fuechtner | General Manager

    EVALUATION

    Round Indicators

    • july 11 2019
    • Couples

    Zebratour2

    “A huge bathtub, but no hygge ”


    If you like rooms that are stripped of anything that could add some "hygge", then Barcelo Hamburg is your kind of place. The main feature of our room, a junior suite, was a huge bathtub - which was great. But the decor is very strict, clinical and functional. That is a matter of taste, but what is worse is that the housekeeping in the hotel functions quite poorly. Our room wasn't cleaned when we came back in the afternoon, and one of the cleaners barged in without knocking on the door - to bring towels which had already been delivered.


    BarceloHamburg, Manager at Barcelo Hamburg, responded to this review
    Dear guest, Thank you very much for your stay in our hotel and your feedback. Please excuse that our housekeeping in your room has not been thorough enough. Due to your anonymous evaluation, I am unable to trace your room number. Could you please let me know? You can contact me at any time. I have also discussed your feedback with our housekeeper today and we will improve - we promise you that. Please visit us again in the future. Thank you and many greetings from Hamburg, Sascha Fuechtner | General Manager

    Barceló Hotel Surroundings  Hamburg

    Magnificent designer German-style hotel

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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