Close

You are using Internet Explorer as a browser to visit Barcelo.com, and we trully recomend to use other browser in order to avoid troubles. If you prefer it, upload your browser versión to Internet Explorer 7 or newer by following the steps you will find in the “About” option inside Tools Configuration (upper right of your window)

If you wish, you can change language

Facade of the Barceló Mexico Reforma hotel
Premios y Reconocimientos

Prizes and awards

;
map

Map and location

Paseo de la Reforma, 1   06030 Ciudad de México , Col. Tabacalera    


Places of Interest

12.7 km Mexico City International Airport (MEX)

3.4 km Zócalo – Plaza of the Constitution

6.5 km Soumaya Museum

3.6 km Cathedral

Guest reviews.

There is no better expert than a traveller.

Barceló México Reforma

4.5/5 Round Indicators
| 2105 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

57% Complete

1214

Very good

24% Complete

523

Average

8% Complete

180

Poor

4% Complete

88

Very poor

4% Complete

100

Filter by

Sort by

    Round Indicators
    efresnoza26 08/14/2019 Family

    “Great time at hotel”

    All of staff was very helpful and hotel was very clean. The morning in house buffet and bar and grill was great. The lobby area was nice to sit and people watch. Lots to see and do right out side of hotel.

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear efresnoza26, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    Round Indicators
    RonOnTheRoad2013 Edgewater, New Jersey. 08/13/2019 Friends getaway

    “Excellent Choice”

    I loved my stay at the hotel. I started my stay with a haircut in the barber shop. The staff was friendly and professional. We had a great dinner in the steakhouse in the lobby. The room was always clean and ready for me. Thank you for an awesome experience.

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear RonOnTheRoad2013, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    Round Indicators
    H1206YItomc Sacramento, California. 08/12/2019 Business

    “Great Spot”

    Good looking hotel that is safe, has good restaurants attached and a very nice staff. Spent the week there on a business trip and will definitely go back. I left my bag in the restaurant and the staff worked very hard to find it. They did which was a good thing since I had my passport in it!

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear H1206YItomc, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quallity and Service

    Round Indicators
    alicerabbit milpitasca. 08/10/2019

    “Great Stay”

    This was my first visit to Mexico City and I really enjoyed this hotel. Everyone was very polite and helpful. The hotel was sparkling clean. I tried their Italian and Japanese restaurants, the included breakfast buffet, and executive lounge...all wonderful. Only thing I did not care much for were the snacks in the lounge, as most were not my taste in Mexican food. Wine from South America was very nice - shame Happy Hour was only 1 hour! Omeletes made to order for breakfast were very tasty. Lots of choices on the breakfast bar, including nice smoked salmon, beautiful papaya and other fruits, and good pastries. There was no need to eat lunch. Hotel also gave me a $40US voucher and I mostly ate dinner for free. Lovely experience.

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Alicerabbit, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    Round Indicators
    Fam_Ilie2764 08/09/2019

    “Awful experience worst in mexico stay away from this dump”

    This hotel has left a bitter taste for our trip to Mexico, i don't t recommend it to anyone. Check in was awful, we were asked for additional $140 on top of our reservations for a small smelly miserable and tiny motel room. There are many better hotels around, this one stinks! The staff at reception was most unfriendly, Ivonne and Daphne are in urgent need of manners and customer care training. The worst is the my barcelo membership doesn't help whatsoever to improve the experience.

    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Fam_Ilie2764, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • august 14 2019
    • Family

    efresnoza26

    “Great time at hotel”


    All of staff was very helpful and hotel was very clean. The morning in house buffet and bar and grill was great. The lobby area was nice to sit and people watch. Lots to see and do right out side of hotel.


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear efresnoza26, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • august 13 2019
    • Edgewater, New Jersey
    • Friends getaway

    RonOnTheRoad2013

    “Excellent Choice”


    I loved my stay at the hotel. I started my stay with a haircut in the barber shop. The staff was friendly and professional. We had a great dinner in the steakhouse in the lobby. The room was always clean and ready for me. Thank you for an awesome experience.


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear RonOnTheRoad2013, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments.We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • august 12 2019
    • Sacramento, California
    • Business

    H1206YItomc

    “Great Spot”


    Good looking hotel that is safe, has good restaurants attached and a very nice staff. Spent the week there on a business trip and will definitely go back. I left my bag in the restaurant and the staff worked very hard to find it. They did which was a good thing since I had my passport in it!


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear H1206YItomc, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quallity and Service

    EVALUATION

    Round Indicators

    • august 10 2019
    • milpitasca

    alicerabbit

    “Great Stay”


    This was my first visit to Mexico City and I really enjoyed this hotel. Everyone was very polite and helpful. The hotel was sparkling clean. I tried their Italian and Japanese restaurants, the included breakfast buffet, and executive lounge...all wonderful. Only thing I did not care much for were the snacks in the lounge, as most were not my taste in Mexican food. Wine from South America was very nice - shame Happy Hour was only 1 hour! Omeletes made to order for breakfast were very tasty. Lots of choices on the breakfast bar, including nice smoked salmon, beautiful papaya and other fruits, and good pastries. There was no need to eat lunch. Hotel also gave me a $40US voucher and I mostly ate dinner for free. Lovely experience.


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Alicerabbit, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    EVALUATION

    Round Indicators

    • august 9 2019

    Fam_Ilie2764

    “Awful experience worst in mexico stay away from this dump”


    This hotel has left a bitter taste for our trip to Mexico, i don't t recommend it to anyone. Check in was awful, we were asked for additional $140 on top of our reservations for a small smelly miserable and tiny motel room. There are many better hotels around, this one stinks! The staff at reception was most unfriendly, Ivonne and Daphne are in urgent need of manners and customer care training. The worst is the my barcelo membership doesn't help whatsoever to improve the experience.


    PoteroHBMR, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Fam_Ilie2764, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Ena Navarro Quality and Service

    Close 

    Back Find a hotel

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Turkey

    Select Turkey

    Hotels in Czech Republic

    Select Czech Republic

    Hotels in Portugal

    Select Portugal

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    0 nights Selected
    1 night Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.