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Barceló Hotel Pool  Puerto Vallarta
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Map and location

Zona Hotelera Sur, Km. 11,5   48300 PO Box 158B Puerto Vallarta, Jalisco ,   México  


Places of Interest

22.4 km Gustavo Díaz Ordaz International Airport

0 m Mismaloya beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Puerto Vallarta

4.0/5 Round Indicators
| 6908 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

49% Complete

3423

Very good

27% Complete

1882

Average

11% Complete

774

Poor

6% Complete

470

Very poor

5% Complete

359

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    Round Indicators
    PCheruvathur Edmonton, Canada. 01/21/2020 Family

    “Barcelo mismaloya”

    The biggest pluses of this hotel are the staff. They went above and beyond to show their professionalism. Management was excellent as well. I would like to especially thank the following staff. 1. Executive Chef Santiago. I had the honor to see how he prepared some excellent dishes. 2. Antonio Gallegas. He helped accommodate our special requests and excellent management skills. 3. Kate Miranda, Barcy club: I cannot thank her enough. My son was very happy. 4. The Spanish and Italian restaurants were excellent. 5. The special Mexican party was a lot of fun and my son thoroughly enjoyed it. In terms of improvements, I was surprised that wifi was not included. This is 2020 and it probably helps in marketing when tourists post photos on social media. Another improvement could be an unlimited number of access to the a la Carte restaurants during the low season. Paul
    Round Indicators
    lacombyoga 01/21/2020

    “Fabulous Barcelo!”

    Gorgeous location, kind staff, clean, fabulous food, and excellent ocean waves!! I went there for full rest and relaxation and that is what I got. Lots to do if interested. The fish tacos at the snack bar were amazing.
    Round Indicators
    gregg493 Laguna Hills, California. 01/21/2020 Family

    “First time, great time”

    We loved the quality of the resort, the staff, entertainment and food. The ocean views were beautiful. Plenty to do or just relax. The only challenges was the internet was off and on intermittently and they never seemed to give us the correct password. Sushi restaurant was not what I expected. Very limited choices. Other than that it was a fun and memorable trip.

    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Greg, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. We apologize for the inconveniences during your stay, please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Laura Ramos / General Manager

    Round Indicators
    O8135IYmattm Oceanside, California. 01/21/2020 Couples

    “Everything you want in a resort and All Inclusive”

    We stayed 5 nights and 5 days and everything was outstanding. The room, the food, the drinks, and the different amenities. Couldn't have asked for more. Most All Inclusive resorts miss on the quality of alcohol, food or food options, but Barcelo hot the mark on so many things. We have already talked about our return trip and will definitely be back

    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
     Dear Matt, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. It is also good to know that you enjoyed from the quality from our food & beverages prepared by our professionals who always strive to offer a wide variety of typical delights in order to please all palates. We are also very pleased to read your complete satisfaction with the comfort of the room and amenities that we accommodated you. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Cordially, Laura Ramos / General Manager

    Round Indicators
    Sedonatravelers 01/21/2020 Couples

    “Great location”

    Building overall needs some serious maintenance and updating. Common restrooms had faucets falling off wall, exorbitant amount of caulking around plumbing fixtures. Common areas need attention to details however the place was always clean. lobby was beautiful and welcoming. Food for All-Inclusive experience was above average to average. Tipping seemed to be the norm and was welcomed which should not be for an All- Inclusive experience.

    EVALUATION

    Round Indicators

    • january 21 2020
    • Edmonton, Canada
    • Family

    PCheruvathur

    “Barcelo mismaloya”


    The biggest pluses of this hotel are the staff. They went above and beyond to show their professionalism. Management was excellent as well. I would like to especially thank the following staff. 1. Executive Chef Santiago. I had the honor to see how he prepared some excellent dishes. 2. Antonio Gallegas. He helped accommodate our special requests and excellent management skills. 3. Kate Miranda, Barcy club: I cannot thank her enough. My son was very happy. 4. The Spanish and Italian restaurants were excellent. 5. The special Mexican party was a lot of fun and my son thoroughly enjoyed it. In terms of improvements, I was surprised that wifi was not included. This is 2020 and it probably helps in marketing when tourists post photos on social media. Another improvement could be an unlimited number of access to the a la Carte restaurants during the low season. Paul


    EVALUATION

    Round Indicators

    • january 21 2020

    lacombyoga

    “Fabulous Barcelo!”


    Gorgeous location, kind staff, clean, fabulous food, and excellent ocean waves!! I went there for full rest and relaxation and that is what I got. Lots to do if interested. The fish tacos at the snack bar were amazing.


    EVALUATION

    Round Indicators

    • january 21 2020
    • Laguna Hills, California
    • Family

    gregg493

    “First time, great time”


    We loved the quality of the resort, the staff, entertainment and food. The ocean views were beautiful. Plenty to do or just relax. The only challenges was the internet was off and on intermittently and they never seemed to give us the correct password. Sushi restaurant was not what I expected. Very limited choices. Other than that it was a fun and memorable trip.


    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Greg, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. We apologize for the inconveniences during your stay, please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Laura Ramos / General Manager

    EVALUATION

    Round Indicators

    • january 21 2020
    • Oceanside, California
    • Couples

    O8135IYmattm

    “Everything you want in a resort and All Inclusive”


    We stayed 5 nights and 5 days and everything was outstanding. The room, the food, the drinks, and the different amenities. Couldn't have asked for more. Most All Inclusive resorts miss on the quality of alcohol, food or food options, but Barcelo hot the mark on so many things. We have already talked about our return trip and will definitely be back


    BARCELOPVR, Gerente at Barcelo Puerto Vallarta, responded to this review
    Dear Matt, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. It is also good to know that you enjoyed from the quality from our food & beverages prepared by our professionals who always strive to offer a wide variety of typical delights in order to please all palates. We are also very pleased to read your complete satisfaction with the comfort of the room and amenities that we accommodated you. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Cordially, Laura Ramos / General Manager

    EVALUATION

    Round Indicators

    • january 21 2020
    • Couples

    Sedonatravelers

    “Great location”


    Building overall needs some serious maintenance and updating. Common restrooms had faucets falling off wall, exorbitant amount of caulking around plumbing fixtures. Common areas need attention to details however the place was always clean. lobby was beautiful and welcoming. Food for All-Inclusive experience was above average to average. Tipping seemed to be the norm and was welcomed which should not be for an All- Inclusive experience.


    Barceló Hotel Beach  Puerto Vallarta

    In the midst of stunning natural beauty, this resort offers magnificent suites and exclusive service

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