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Barceló Hotel Beach Maya Palace Deluxe
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 12266 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

65% Complete

8021

Very good

19% Complete

2450

Average

8% Complete

1026

Poor

3% Complete

400

Very poor

3% Complete

369

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    Round Indicators
    Shirley D Lorraine, Canada. 09/16/2019 Family

    “Best Paradise Place to Stay At”

    Everything is 100% Perfect - Food, Cleanliness, Staff, simply everything. I certainly will be coming back and will bring others with me. I suggest this place to all, including families. Can't wait to go back.

    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
     Dear Guest; We would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. We hope you soon! The management

    Round Indicators
    priyaram92 Toronto, Canada. 09/16/2019 Family

    “Amazing experience and service”

    We had a great time as a family of 3 at maya palace. The service at the Buffett at the palace by Angelica Poot and her partner was amazing. Could not have asked for a better stay! The weather was great and the a la cartes was enjoyable as well.

    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
     Dear Guest; We would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. We hope you soon! The management

    Round Indicators
    363carnold Richmond, Virginia. 09/16/2019

    “Blast”

    Once again had a wonderful trip to the Palace, this time we had a group of our family and we all had a blast. Excellent food and drink, the weather was perfect. Sorry that our watersports man Francisco is no longer there but we had great service from Alexander, Ramon, Fernando & Victor. Our favorite bar staff Jony Alfaro and Nancy Garcia always have 5 star service, they are some of the best in the Carribean. Can't wait to go back again soon!

    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
     Dear Guest; We would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. We hope you soon! The management

    Round Indicators
    jwdk2019 Pittsburgh, Pennsylvania. 09/15/2019 Family

    “Wonderful family trip”

    Stayed at Maya Palace for a week with family (10 adults / 7 kids ages 1-17). All enjoyed their stay. Snorkeled reef and swam with turtles from beach area. Plenty to do on resort property, don’t really need to leave.

    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
     Dear Guest; We would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. We hope you soon! The management

    Round Indicators
    Ivan S 09/15/2019

    “Fun and has almost everything!”

    My family and I travel to all inclusive resorts about every six months and we like to go to different areas to get a better feel for what we think is the best. When it comes to the Cancun area, we have been to grand Palladium, and now Barcelo Maya palace. We had our two girls who were 2 and 6 at the time. He likes the restaurants a lot, the French restaurant was probably our favorite followed by the Brazilian. The Japanese was a very close second I will say though. The resort itself had a nice transportation system set up with buses and we stayed at the Maya palace so we had our full run of everything. The pools are a lot of fun and the water parks were good, however I wish it didn’t cost extra for the pirate park. The beach year was excellent, with sea life in abundance. And had a beautiful Caribbean water in the white powder sand, and just like everyone said we could feed turtles as we snorkeled just off the beach even schools of fish, super super cool considering that grand Palladium beach you could not. The Main reason I am not giving it five stars is because of the lack of nightly entertainment. The resort basically close down after 830. And there is not much to do afterwards. Before that the entertainment staff on site is really good and fun. Grand Palladium has had the best Night entertainment I’ve seen so far out of all the other resorts I’ve seen in the Caribbean including Jamaica. One thing my family really did like however, we had premium level check in in the lounge, and I absolutely adored going there every day to pick up sweet treats and make myself my own drinks. People - this is rare - I say again, to be able to make your own premium drinks with top shelf liquor is a rarity in a resort. Just for this fact alone we probably would go back.

    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
     Dear Ivan S; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best Regards,

    EVALUATION

    Round Indicators

    • september 16 2019
    • Lorraine, Canada
    • Family

    Shirley D

    “Best Paradise Place to Stay At”


    Everything is 100% Perfect - Food, Cleanliness, Staff, simply everything. I certainly will be coming back and will bring others with me. I suggest this place to all, including families. Can't wait to go back.


    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
    Dear Guest; We would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. We hope you soon! The management

    EVALUATION

    Round Indicators

    • september 16 2019
    • Toronto, Canada
    • Family

    priyaram92

    “Amazing experience and service”


    We had a great time as a family of 3 at maya palace. The service at the Buffett at the palace by Angelica Poot and her partner was amazing. Could not have asked for a better stay! The weather was great and the a la cartes was enjoyable as well.


    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
    Dear Guest; We would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. We hope you soon! The management

    EVALUATION

    Round Indicators

    • september 16 2019
    • Richmond, Virginia

    363carnold

    “Blast”


    Once again had a wonderful trip to the Palace, this time we had a group of our family and we all had a blast. Excellent food and drink, the weather was perfect. Sorry that our watersports man Francisco is no longer there but we had great service from Alexander, Ramon, Fernando & Victor. Our favorite bar staff Jony Alfaro and Nancy Garcia always have 5 star service, they are some of the best in the Carribean. Can't wait to go back again soon!


    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
    Dear Guest; We would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. We hope you soon! The management

    EVALUATION

    Round Indicators

    • september 15 2019
    • Pittsburgh, Pennsylvania
    • Family

    jwdk2019

    “Wonderful family trip”


    Stayed at Maya Palace for a week with family (10 adults / 7 kids ages 1-17). All enjoyed their stay. Snorkeled reef and swam with turtles from beach area. Plenty to do on resort property, don’t really need to leave.


    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
    Dear Guest; We would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló hotel, we are delighted to know that we were able to meet your expectations. We hope you soon! The management

    EVALUATION

    Round Indicators

    • september 15 2019

    Ivan S

    “Fun and has almost everything!”


    My family and I travel to all inclusive resorts about every six months and we like to go to different areas to get a better feel for what we think is the best. When it comes to the Cancun area, we have been to grand Palladium, and now Barcelo Maya palace. We had our two girls who were 2 and 6 at the time. He likes the restaurants a lot, the French restaurant was probably our favorite followed by the Brazilian. The Japanese was a very close second I will say though. The resort itself had a nice transportation system set up with buses and we stayed at the Maya palace so we had our full run of everything. The pools are a lot of fun and the water parks were good, however I wish it didn’t cost extra for the pirate park. The beach year was excellent, with sea life in abundance. And had a beautiful Caribbean water in the white powder sand, and just like everyone said we could feed turtles as we snorkeled just off the beach even schools of fish, super super cool considering that grand Palladium beach you could not. The Main reason I am not giving it five stars is because of the lack of nightly entertainment. The resort basically close down after 830. And there is not much to do afterwards. Before that the entertainment staff on site is really good and fun. Grand Palladium has had the best Night entertainment I’ve seen so far out of all the other resorts I’ve seen in the Caribbean including Jamaica. One thing my family really did like however, we had premium level check in in the lounge, and I absolutely adored going there every day to pick up sweet treats and make myself my own drinks. People - this is rare - I say again, to be able to make your own premium drinks with top shelf liquor is a rarity in a resort. Just for this fact alone we probably would go back.


    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
    Dear Ivan S; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best Regards,

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