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Barceló Hotel Surroundings  Castillo Club Premium
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Map and location

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura) , Islas Canarias   España  


Places of Interest

7 km Fuerteventura

250 m El Castillo beach

192 m Buenaventura Castle

3 km Salinas de Antigua Golf Course

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Castillo Royal Level

4.5/5 Round Indicators
| 1293 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

68% Complete

884

Very good

21% Complete

284

Average

6% Complete

84

Poor

1% Complete

23

Very poor

1% Complete

18

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    Round Indicators
    gazeer Huddersfield, United Kingdom. 01/10/2020

    “STILL THE BEST PLACE”

    my second visit here..and still THe best hotel to stay at..definately worth paying the extra money to stay here..greeted by a lovely friendly LAURA personal conciergecouldnt do enough for me..then JORGE who took me by buggy to the royallevel....again fabulous spacious room....complimentay drinks in fridge,,..the private dining at Anclar was very good..breakfast and dinner...hot well cooked food...love the quiet pool Area...mainly maturer couples..althogh their were some noisy spanish children who really should have had their own villa as they had no respect for other guests been quiet....but i blame the parents..would be nice if it was ADULT ONLY ..... a WONDERFUL 2 day break..wish i was their longer....
    Round Indicators
    dawncP6234IC 01/08/2020 Family

    “2nd visit”

    Second visit here, with kids 1 and 3. Lovely accommodation, very friendly and helpful staff. Requests dealt with very quickly, we felt very well looked after. Love the little restaurant so much nicer than the large ones. Catered extremely well for allergies, with the chefs happy to cook pretty much what I wanted if there was nothing much safe. Good location, easy to walk to shops and bars. Returning again in April looking forwards to it!
    Round Indicators
    AdeleA898 Doncaster, United Kingdom. 01/08/2020 Family

    “ Very good”

    We had originally booked in the normal rooms in the hotel but they were not upto standard at all so moved to the royal level,rooms are lovely,spacious,the most wonderful pillows& cleaned to a high standard.You get drinks put in the fridge when you arrive but not again,the restaurant was amazing& the staff couldn’t do enough for you.The pool wasn’t heated I found out it had been broke for 10 days,Also very quiet around this pool so my children were bored also lots of older guests who didn’t seem to like the noise of children I feel this part of the hotel would be better as adult only.We had a lovely staff but would not return as I didn’t think it was worth the extra money.
    Round Indicators
    Grosvenor1977 Morecambe. 01/07/2020 Couples

    “Fantastic Holiday”

    Excellent service again for New Year in The Royal Level. Staff very friendly. We had a very relaxing holiday in a beautifull setting .The Barcelo app is very useful if you need anything at all it is dealt with immediately.We will be back again..

    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, Thanks for choosing Barceló Castillo Royal Level for such a special occasion. We hope you have started this new year in the best possible way. The whole team works very hard to offer the best service and we are happy to read that we have met your expectations again We appreciate your comment related to the Barceló App since we believe it is a very useful and comfortable tool to be in contact with you customers and to be able to make your stay as pleasant as possible. Thanks again for choosing us for your stay in Fuerteventura, we will be happy to welcome you again Best regards, Laura Hernández Galindo Royal Level Service Manager

    Round Indicators
    GillS948 Hessle, United Kingdom. 12/30/2019 Couples

    “Not quite in the ‘Royal Level’”

    We booked a deluxe junior suite only to find that these are not located in the Royal Level but a 10 minute walk away in the main hotel. Also 10 minute walk to the restaurant. The suite was lovely albeit 10 feet away from the main walk way of the resort, with no sun. The food in the restaurant was very good indeed no complaints here. So have raised the issue re clarity of location within the resort with our tour operator and they are looking into this for us. We booked this holiday for a bit of luxury but we spent most of our time around the pool in the main complex as it was 1 minute away, quiet and perfectly fine. The actual Royal Complex is lovely and had we been in it we would have been absolutely satisfied even though when I asked for a glass of wine it came in a plastic cup. So yeah, yeah we could have asked for a move but my husband was happy with the suite so no fuss. If going just check location of accommodation. Frankly go for a suite as they are in the complex. Also adults only would be great.

    EVALUATION

    Round Indicators

    • january 10 2020
    • Huddersfield, United Kingdom

    gazeer

    “STILL THE BEST PLACE”


    my second visit here..and still THe best hotel to stay at..definately worth paying the extra money to stay here..greeted by a lovely friendly LAURA personal conciergecouldnt do enough for me..then JORGE who took me by buggy to the royallevel....again fabulous spacious room....complimentay drinks in fridge,,..the private dining at Anclar was very good..breakfast and dinner...hot well cooked food...love the quiet pool Area...mainly maturer couples..althogh their were some noisy spanish children who really should have had their own villa as they had no respect for other guests been quiet....but i blame the parents..would be nice if it was ADULT ONLY ..... a WONDERFUL 2 day break..wish i was their longer....


    EVALUATION

    Round Indicators

    • january 8 2020
    • Family

    dawncP6234IC

    “2nd visit”


    Second visit here, with kids 1 and 3. Lovely accommodation, very friendly and helpful staff. Requests dealt with very quickly, we felt very well looked after. Love the little restaurant so much nicer than the large ones. Catered extremely well for allergies, with the chefs happy to cook pretty much what I wanted if there was nothing much safe. Good location, easy to walk to shops and bars. Returning again in April looking forwards to it!


    EVALUATION

    Round Indicators

    • january 8 2020
    • Doncaster, United Kingdom
    • Family

    AdeleA898

    “ Very good”


    We had originally booked in the normal rooms in the hotel but they were not upto standard at all so moved to the royal level,rooms are lovely,spacious,the most wonderful pillows& cleaned to a high standard.You get drinks put in the fridge when you arrive but not again,the restaurant was amazing& the staff couldn’t do enough for you.The pool wasn’t heated I found out it had been broke for 10 days,Also very quiet around this pool so my children were bored also lots of older guests who didn’t seem to like the noise of children I feel this part of the hotel would be better as adult only.We had a lovely staff but would not return as I didn’t think it was worth the extra money.


    EVALUATION

    Round Indicators

    • january 7 2020
    • Morecambe
    • Couples

    Grosvenor1977

    “Fantastic Holiday”


    Excellent service again for New Year in The Royal Level. Staff very friendly. We had a very relaxing holiday in a beautifull setting .The Barcelo app is very useful if you need anything at all it is dealt with immediately.We will be back again..


    elcastillorrpp, Guest Relations Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, Thanks for choosing Barceló Castillo Royal Level for such a special occasion. We hope you have started this new year in the best possible way. The whole team works very hard to offer the best service and we are happy to read that we have met your expectations again We appreciate your comment related to the Barceló App since we believe it is a very useful and comfortable tool to be in contact with you customers and to be able to make your stay as pleasant as possible. Thanks again for choosing us for your stay in Fuerteventura, we will be happy to welcome you again Best regards, Laura Hernández Galindo Royal Level Service Manager

    EVALUATION

    Round Indicators

    • december 30 2019
    • Hessle, United Kingdom
    • Couples

    GillS948

    “Not quite in the ‘Royal Level’”


    We booked a deluxe junior suite only to find that these are not located in the Royal Level but a 10 minute walk away in the main hotel. Also 10 minute walk to the restaurant. The suite was lovely albeit 10 feet away from the main walk way of the resort, with no sun. The food in the restaurant was very good indeed no complaints here. So have raised the issue re clarity of location within the resort with our tour operator and they are looking into this for us. We booked this holiday for a bit of luxury but we spent most of our time around the pool in the main complex as it was 1 minute away, quiet and perfectly fine. The actual Royal Complex is lovely and had we been in it we would have been absolutely satisfied even though when I asked for a glass of wine it came in a plastic cup. So yeah, yeah we could have asked for a move but my husband was happy with the suite so no fuss. If going just check location of accommodation. Frankly go for a suite as they are in the complex. Also adults only would be great.


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