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Barceló Hotel Room Service  Emperatriz
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Map and location

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

5.5 km Chamartín

5 km Madrid Atocha Railway Station

0.4 km “Gregorio Marañón” Metro station

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Emperatriz

4.5/5 Round Indicators
| 1070 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

79% Complete

855

Very good

16% Complete

175

Average

2% Complete

24

Poor

0% Complete

9

Very poor

0% Complete

7

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    Round Indicators
    Walloonbarbie Doylestown, Pennsylvania. 10/14/2019 Business

    “Barcelo Emperatriz”

    Wonderful in every way. Great location, very special staff throughout - reception, restaurant, cleaning, comfortable room. Bed very comfortable, lovely bath with separate toilet, shower and bath tub; fast, secure internet. Close to metro, shopping, cafes and restaurants. Love this hotel and highly recommend it!
    Round Indicators
    novellazablah Tegucigalpa, Honduras. 10/07/2019 Couples

    “Barcelo Emperatriz”

    My only problem with this hotel was the AC in the room and the staff, no one did anything about it. Sweated the whole 4 nights I was there. I wish they would of taken the guests seriously. The hotel is in a great location , would recommend this hotel if only they fix AC in the rooms.
    Round Indicators
    EddiOZ Brisbane, Australia. 10/06/2019 Couples

    “Beautiful hotel”

    From the moment you enter the door you are greeted warmly and professionally by all the staff. The check in process of sitting at a desk is much nicer than a crowded counter. We were offered a cool drink during check in. Our room was beautiful, and whilst not a large room, it was so comfortable with luxury touches. The bathrooms are wonderful with the best ever shower. Everything about the room is luxury. Our view was nothing great but we didn’t care about that. The breakfast was delicious with many options including freshly cooked eggs to your liking or fresh pancakes. All breakfast staff were friendly and helpful. Located in a lovely area of Madrid with many restaurants near by. Overall we couldn’t fault this wonderful hotel.

    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Barceló Emperatriz

    Round Indicators
    27Ruben27 San Juan, Puerto Rico. 10/03/2019 Couples

    “Barcelona Emperatriz in Madrid”

    Our first time in this part of Madrid. Nice neighborhood. Great restaurants. Service at hotel and restaurant are excellent. Rooms are clean with a modern bathroom. Sleeping quality is good. Wi-Fi is fast with clear reception. Two walking distance Metro stations.

    barceloemperatriz, Public Relations Manager at Barcelo Emperatriz, responded to this review
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Barceló Emperatriz

    Round Indicators
    enriques521 San Juan. 10/03/2019 Couples

    “Great Hotel.”

    Great Location, with excellent facilities and the Room was The Best on our Trip. Good AC and the Bed was Awesome. Highly Recommended. Very near from top Restaurants in Madrid and from the Santiago Bernabeu Stadium.

    EVALUATION

    Round Indicators

    • october 14 2019
    • Doylestown, Pennsylvania
    • Business

    Walloonbarbie

    “Barcelo Emperatriz”


    Wonderful in every way. Great location, very special staff throughout - reception, restaurant, cleaning, comfortable room. Bed very comfortable, lovely bath with separate toilet, shower and bath tub; fast, secure internet. Close to metro, shopping, cafes and restaurants. Love this hotel and highly recommend it!


    EVALUATION

    Round Indicators

    • october 7 2019
    • Tegucigalpa, Honduras
    • Couples

    novellazablah

    “Barcelo Emperatriz”


    My only problem with this hotel was the AC in the room and the staff, no one did anything about it. Sweated the whole 4 nights I was there. I wish they would of taken the guests seriously. The hotel is in a great location , would recommend this hotel if only they fix AC in the rooms.


    EVALUATION

    Round Indicators

    • october 6 2019
    • Brisbane, Australia
    • Couples

    EddiOZ

    “Beautiful hotel”


    From the moment you enter the door you are greeted warmly and professionally by all the staff. The check in process of sitting at a desk is much nicer than a crowded counter. We were offered a cool drink during check in. Our room was beautiful, and whilst not a large room, it was so comfortable with luxury touches. The bathrooms are wonderful with the best ever shower. Everything about the room is luxury. Our view was nothing great but we didn’t care about that. The breakfast was delicious with many options including freshly cooked eggs to your liking or fresh pancakes. All breakfast staff were friendly and helpful. Located in a lovely area of Madrid with many restaurants near by. Overall we couldn’t fault this wonderful hotel.


    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Barceló Emperatriz

    EVALUATION

    Round Indicators

    • october 3 2019
    • San Juan, Puerto Rico
    • Couples

    27Ruben27

    “Barcelona Emperatriz in Madrid”


    Our first time in this part of Madrid. Nice neighborhood. Great restaurants. Service at hotel and restaurant are excellent. Rooms are clean with a modern bathroom. Sleeping quality is good. Wi-Fi is fast with clear reception. Two walking distance Metro stations.


    barceloemperatriz, Public Relations Manager at Barcelo Emperatriz, responded to this review
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Barceló Emperatriz

    EVALUATION

    Round Indicators

    • october 3 2019
    • San Juan
    • Couples

    enriques521

    “Great Hotel.”


    Great Location, with excellent facilities and the Room was The Best on our Trip. Good AC and the Bed was Awesome. Highly Recommended. Very near from top Restaurants in Madrid and from the Santiago Bernabeu Stadium.


    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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