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Surroundings of the Occidental Madrid Este hotel
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Map and location

Agustín de Foxá, 32   28036 Madrid ,   España  


Places of Interest

12 km Adolfo Suárez Madrid-Barajas Airport

0,5 km Chamartín train station

7 km IFEMA

1.7 km Hospital la Paz

Guest reviews.

There is no better expert than a traveller.

Barceló Imagine

5.0/5 Round Indicators
| 599 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

83% Complete

502

Very good

11% Complete

71

Average

3% Complete

18

Poor

0% Complete

4

Very poor

0% Complete

5

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    Round Indicators
    1052Jan Leeds, United Kingdom. 09/10/2019 Couples

    “A gem of a hotel!”

    What a wonderful find in the business district of Charmartin. a 2 minute walk from the train station with lots of bars and cafes nearby. The hotel has a distinct musical theme throughout, clean and fresh smelling, wherever you go it is immaculate. The pool is to die for, being stainless steel and modern looking, not your usual pool surface. The staff are helpful and friendly where nothing is too much trouble. The only down side for us was the smoking. This takes place around the small pool area, even though it clearly states it's no smoking (they provided ashtrays!!) and within the outdoor seating and eating areas. It's a very uncomfortable when you're a non smoker eating and drinking through mouthfuls of someones nicotine. Otherwise I would certainly recommend staying here you won't be disappointed.

    Barceló I, Manager at Barcelo Imagine, responded to this review
     Dear Jan, Firstly, we would like to thank you for your time and for choosing us for your stay in this wonderful city. Thank you for highlighting our general cleanliness – one of the main features expected in a hotel - we appreciate our guests to value every single space being in perfect conditions. As the first musical hotel in Madrid we have looked after about every detail which shapes our Barceló Imagine, in order to reach one of our main goals: not to leave indifferent anyone who visits us and make you feel inspired by music since you come in. We are happy to learn we caused this effect on you! Regarding our pool, we thank you for qualifying it as breathtaking, but feel really sorry that the situation described would foul such a beautiful image. We are concerned that smoking is not of everyone’s like, and sometimes it escapes our control being an exterior area. We will transmit your comments to our staff. Words like yours give all our work sense and helps us to motivate and improve ourselves every day. We are sure they are going to be delighted to read them! We will be looking forward to welcoming you back very soon, maybe next summer? Do not hesitate to contact us if you do so! Our very best regards, The Management

    Round Indicators
    kokomikou Frankfurt, Germany. 09/09/2019 Business

    “Modern Hotel with Pool and Rooftop bar located close to Chamartin railway station”

    Modern Hotel with Pool and Rooftop bar located close to Chamartin railway station. We were at a conference in one of the 4 towers nearby (EUROSTARS), therefore Barcelo Imagine was perfectly located for us. Even if located 10km away from the city centre you can easily get there in 15 minutes by e.g. RENFE train C3 from CHAMARTIN station (METRO U1 takes much longer). But if you only want to explore the city centre of MADRID I would recommend to take a hotel close to Plaza Santa Ana or Plaza Mayor where you can get nice hotels at similar prices as well and have all the major attractions in walking distance.
    Round Indicators
    nataliamaekivi Tallinn, Estonia. 09/09/2019 Business

    “Excellent hotel experience”

    I stayed at Barcelo Imagine in Madrid for 5 nights during my business trip. The hotel quality and facilities are excellent, the staff is very friendly and helpful. The room was spacious, beautiful and always very clean. I definitely recommend this hotel and will definitely book it again myself, if visiting Madrid in the future.
    Round Indicators
    Ambassador659553 Madrid, Spain. 09/09/2019 Family

    “Barcelo imagine”

    Stayed here in August lovely pool lovely staff reception were very helpful not far from the tram station where you can go to Madrid city centre bars and cafes in easy reach . Walked to Madrid stadium in 30 minutes
    Round Indicators
    AJC3006 Chelmsford, United Kingdom. 09/03/2019 Family

    “Excellent hotel, would 100% recommend”

    Stayed at the hotel with my son (7 years) stayed for 2 nights and couldn’t find a single fault. The staff were very friendly and knowledgable on the local area. The food was very nice and the pool area was lovely. the roof terrace which opened till late always had a nice atmosphere and the hotel was always clean. Family friendly too

    Barceló I, Manager at Barcelo Imagine, responded to this review
     Dear Guest, Let us firstly thank you for your time and for sharing your opinion about your recent stay among us. We love to welcome families to our Barcelo Imagine – starting from our spacious rooms, they offer you the greatest comfort to spend some days together feeling at home. And as mentioned, you can also find a large variety of options, suitable for every like and age, both during the breakfast and restaurant. Thank you as well for highlighting our pool area. Being in the heart of Madrid, it is a great way to refresh during the hot summer holidays in the city. We are happy you made the most of it, and of the roof top terrace. Is there a best way to finish your day than enjoying the sunset with a nice drink in our Skylounge bar? We are already looking forward to receiving you and your family back very soon! Best regards, The Management

    EVALUATION

    Round Indicators

    • september 10 2019
    • Leeds, United Kingdom
    • Couples

    1052Jan

    “A gem of a hotel!”


    What a wonderful find in the business district of Charmartin. a 2 minute walk from the train station with lots of bars and cafes nearby. The hotel has a distinct musical theme throughout, clean and fresh smelling, wherever you go it is immaculate. The pool is to die for, being stainless steel and modern looking, not your usual pool surface. The staff are helpful and friendly where nothing is too much trouble. The only down side for us was the smoking. This takes place around the small pool area, even though it clearly states it's no smoking (they provided ashtrays!!) and within the outdoor seating and eating areas. It's a very uncomfortable when you're a non smoker eating and drinking through mouthfuls of someones nicotine. Otherwise I would certainly recommend staying here you won't be disappointed.


    Barceló I, Manager at Barcelo Imagine, responded to this review
    Dear Jan, Firstly, we would like to thank you for your time and for choosing us for your stay in this wonderful city. Thank you for highlighting our general cleanliness – one of the main features expected in a hotel - we appreciate our guests to value every single space being in perfect conditions. As the first musical hotel in Madrid we have looked after about every detail which shapes our Barceló Imagine, in order to reach one of our main goals: not to leave indifferent anyone who visits us and make you feel inspired by music since you come in. We are happy to learn we caused this effect on you! Regarding our pool, we thank you for qualifying it as breathtaking, but feel really sorry that the situation described would foul such a beautiful image. We are concerned that smoking is not of everyone’s like, and sometimes it escapes our control being an exterior area. We will transmit your comments to our staff. Words like yours give all our work sense and helps us to motivate and improve ourselves every day. We are sure they are going to be delighted to read them! We will be looking forward to welcoming you back very soon, maybe next summer? Do not hesitate to contact us if you do so! Our very best regards, The Management

    EVALUATION

    Round Indicators

    • september 9 2019
    • Frankfurt, Germany
    • Business

    kokomikou

    “Modern Hotel with Pool and Rooftop bar located close to Chamartin railway station”


    Modern Hotel with Pool and Rooftop bar located close to Chamartin railway station. We were at a conference in one of the 4 towers nearby (EUROSTARS), therefore Barcelo Imagine was perfectly located for us. Even if located 10km away from the city centre you can easily get there in 15 minutes by e.g. RENFE train C3 from CHAMARTIN station (METRO U1 takes much longer). But if you only want to explore the city centre of MADRID I would recommend to take a hotel close to Plaza Santa Ana or Plaza Mayor where you can get nice hotels at similar prices as well and have all the major attractions in walking distance.


    EVALUATION

    Round Indicators

    • september 9 2019
    • Tallinn, Estonia
    • Business

    nataliamaekivi

    “Excellent hotel experience”


    I stayed at Barcelo Imagine in Madrid for 5 nights during my business trip. The hotel quality and facilities are excellent, the staff is very friendly and helpful. The room was spacious, beautiful and always very clean. I definitely recommend this hotel and will definitely book it again myself, if visiting Madrid in the future.


    EVALUATION

    Round Indicators

    • september 9 2019
    • Madrid, Spain
    • Family

    Ambassador659553

    “Barcelo imagine”


    Stayed here in August lovely pool lovely staff reception were very helpful not far from the tram station where you can go to Madrid city centre bars and cafes in easy reach . Walked to Madrid stadium in 30 minutes


    EVALUATION

    Round Indicators

    • september 3 2019
    • Chelmsford, United Kingdom
    • Family

    AJC3006

    “Excellent hotel, would 100% recommend”


    Stayed at the hotel with my son (7 years) stayed for 2 nights and couldn’t find a single fault. The staff were very friendly and knowledgable on the local area. The food was very nice and the pool area was lovely. the roof terrace which opened till late always had a nice atmosphere and the hotel was always clean. Family friendly too


    Barceló I, Manager at Barcelo Imagine, responded to this review
    Dear Guest, Let us firstly thank you for your time and for sharing your opinion about your recent stay among us. We love to welcome families to our Barcelo Imagine – starting from our spacious rooms, they offer you the greatest comfort to spend some days together feeling at home. And as mentioned, you can also find a large variety of options, suitable for every like and age, both during the breakfast and restaurant. Thank you as well for highlighting our pool area. Being in the heart of Madrid, it is a great way to refresh during the hot summer holidays in the city. We are happy you made the most of it, and of the roof top terrace. Is there a best way to finish your day than enjoying the sunset with a nice drink in our Skylounge bar? We are already looking forward to receiving you and your family back very soon! Best regards, The Management

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