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Barceló Hotel Gastronomy Costa Vasca
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map

Map and location

Avenida Pio Baroja, 15   20008 San Sebastián , País Vasco   España  


Places of Interest

23.1 km San Sebastián Airport

2.11 km San Sebastian Railway Station

22.6 km Bidasoa Fairgrounds

550 m Ondarreta beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Costa Vasca

4.0/5 Round Indicators
| 2764 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

41% Complete

1145

Very good

38% Complete

1063

Average

12% Complete

359

Poor

5% Complete

140

Very poor

2% Complete

57

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    Round Indicators
    BreadBaker2 10/16/2019 Couples

    “Not worth the cost”

    An expensive hotel in outlying area of town. Food was only fair and the noise level was high. The decor is dated and they charged for parking. They wanted 21 euros per person for a buffet breakfast. Overall not worth the cost for being out of city center.
    Round Indicators
    133debbiet Canterbury, United Kingdom. 10/12/2019 Family

    “San Sebastián Hotel ”

    Nice hotel. Clean. Beds comfortable. Only complaint was that we did not receive our 5am wake up call but luckily also set an alarm! Nice balcony. Wellness Centre well equipped. Would probably look for somewhere more central next time but all in all a good clean hotel.

    -XperienceManager-, Public Relations Manager at Barcelo Costa Vasca, responded to this review
     Dear Guest, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. On the one hand, we regret his dissatisfaction in relation to the location, a few minutes from the beach of Ondarreta and La Concha. It is the emblematic walk of this last beach that separates us from the old town. We also regret the inconvenience with the call to wake up on the last day. We will review what happened and share it with the person in charge so that it does not happen again. On the other hand, We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We are also glad that you liked our facilities, especially the wellness center which it is ideal to relax. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Hotel Barceló Costa Vasca

    Round Indicators
    jerry s Bothell. 10/08/2019

    “Nice Hotel, Decent Location”

    I had 5 nights in Barcelo Costa Vasca while my granddaughter was visiting friends in Rioja. The room was quite nice, with a balcony that didn't quite reach a view of the beach. Front desk staff was very welcoming and helpful, and the Lobby Bar/Bistro was great for breakfast (really good tortilla de patata) and cocktails in the evening. Concierge was less than helpful, telling me that I needed to take a bus to another town, when the train went there quite effectively. The location is convenient to the beach, but it does require a half-mile walk down the hill to get there. The rooms could use additional power outlets.

    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
     Dear Jerry, First and foremost we would like to thank you for choosing our Barceló Costa Vasca hotel for your visit to San Sebastian and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are also very happy to know that you liked our privileged location, just a few minutes from the beach. Although it is true that none of our rooms have sea views. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Manager Hotel Barceló Costa Vasca

    Round Indicators
    tre4k Manchester, United Kingdom. 09/27/2019 Couples

    “Nce hotel - great location”

    Very pleasant stay in old town. Near great restaurants and bars but still fairly quiet. Fitness facilities were a little basic. Terrace was nice option but drinks were ridiculously expensive and it could have don with more seating and better bar facilities.

    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
     Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Costa Vasca hotel and we thank you for your kind recommendation to Tripadvisor’s readers . On the one hand, please rest assured we have taken good note of your remarks related to the bar and restaurant prices and sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. We apologise if the current state of our facilities did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so guests feel comfortable. We will forward your comment to the management team because customer feedback helps us to improve, and we will keep it in mind for future infrastructure renovations. On the other hand, we are very happy to know that you liked our privileged location, a few minutes from the beach of Ondarreta and La Concha. It is the emblematic walk of this last beach that separates us from the old town. In addition, a few meters from the hotel is Matia Street, the main one in the old neighborhood where there are numerous bars, restaurants, supermarkets, shops etc. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

    Round Indicators
    groupwww Guaynabo, Puerto Rico. 09/26/2019 Friends getaway

    “Unimaginably Comfortable”

    It’s not as much of a walk to the town as it appears and you’ll be rewarded with à super comfortable room, a wonderfully spacious bathroom and a spa! Everything in this hotel is well done- every last detail. I usually try to avoid franchises but this place has a boutique hotel ethos on a big budget.

    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
     Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Costa Vasca was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • october 16 2019
    • Couples

    BreadBaker2

    “Not worth the cost”


    An expensive hotel in outlying area of town. Food was only fair and the noise level was high. The decor is dated and they charged for parking. They wanted 21 euros per person for a buffet breakfast. Overall not worth the cost for being out of city center.


    EVALUATION

    Round Indicators

    • october 12 2019
    • Canterbury, United Kingdom
    • Family

    133debbiet

    “San Sebastián Hotel ”


    Nice hotel. Clean. Beds comfortable. Only complaint was that we did not receive our 5am wake up call but luckily also set an alarm! Nice balcony. Wellness Centre well equipped. Would probably look for somewhere more central next time but all in all a good clean hotel.


    -XperienceManager-, Public Relations Manager at Barcelo Costa Vasca, responded to this review
    Dear Guest, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. On the one hand, we regret his dissatisfaction in relation to the location, a few minutes from the beach of Ondarreta and La Concha. It is the emblematic walk of this last beach that separates us from the old town. We also regret the inconvenience with the call to wake up on the last day. We will review what happened and share it with the person in charge so that it does not happen again. On the other hand, We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We are also glad that you liked our facilities, especially the wellness center which it is ideal to relax. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Hotel Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • october 8 2019
    • Bothell

    jerry s

    “Nice Hotel, Decent Location”


    I had 5 nights in Barcelo Costa Vasca while my granddaughter was visiting friends in Rioja. The room was quite nice, with a balcony that didn't quite reach a view of the beach. Front desk staff was very welcoming and helpful, and the Lobby Bar/Bistro was great for breakfast (really good tortilla de patata) and cocktails in the evening. Concierge was less than helpful, telling me that I needed to take a bus to another town, when the train went there quite effectively. The location is convenient to the beach, but it does require a half-mile walk down the hill to get there. The rooms could use additional power outlets.


    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
    Dear Jerry, First and foremost we would like to thank you for choosing our Barceló Costa Vasca hotel for your visit to San Sebastian and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are also very happy to know that you liked our privileged location, just a few minutes from the beach. Although it is true that none of our rooms have sea views. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experience Manager Hotel Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • september 27 2019
    • Manchester, United Kingdom
    • Couples

    tre4k

    “Nce hotel - great location”


    Very pleasant stay in old town. Near great restaurants and bars but still fairly quiet. Fitness facilities were a little basic. Terrace was nice option but drinks were ridiculously expensive and it could have don with more seating and better bar facilities.


    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
    Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Costa Vasca hotel and we thank you for your kind recommendation to Tripadvisor’s readers . On the one hand, please rest assured we have taken good note of your remarks related to the bar and restaurant prices and sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. We apologise if the current state of our facilities did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so guests feel comfortable. We will forward your comment to the management team because customer feedback helps us to improve, and we will keep it in mind for future infrastructure renovations. On the other hand, we are very happy to know that you liked our privileged location, a few minutes from the beach of Ondarreta and La Concha. It is the emblematic walk of this last beach that separates us from the old town. In addition, a few meters from the hotel is Matia Street, the main one in the old neighborhood where there are numerous bars, restaurants, supermarkets, shops etc. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

    EVALUATION

    Round Indicators

    • september 26 2019
    • Guaynabo, Puerto Rico
    • Friends getaway

    groupwww

    “Unimaginably Comfortable”


    It’s not as much of a walk to the town as it appears and you’ll be rewarded with à super comfortable room, a wonderfully spacious bathroom and a spa! Everything in this hotel is well done- every last detail. I usually try to avoid franchises but this place has a boutique hotel ethos on a big budget.


    -XperienceManager-, Guest Relations Manager at Barcelo Costa Vasca, responded to this review
    Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Costa Vasca was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

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    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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