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Bookings made at hotels in Cuba can be paid for using Visa and MasterCard, as long as the cards are not from American banks.

Payments with bank cards will be subject to a charge of 3% of the total cost of the booking (applies to all Cuba). American Express (AMEX) cards are not accepted.

Barceló Hotel Gastronomy Arenas Blancas

Barceló Arenas Blancas

Texto: 44838 Modern and exclusive hotel located in Varadero town centre, which is ideal for rest and relaxation. CR Las Américas, km.3 -Varadero, Cuba
+53 45 6144 99 +53 45 611 086
Barceló Arenas Blancas Texto: 44838 3.5 out of 5 based on 6453 ratings. 6453 user reviews.
Barceló Arenas Blancas reviewed by Brenzy B on . Barcelo Solymar - Resort is Fantastic We have been to Cuba 6 times. We love the people at this resort – the most valuable asset of any company is its people. Onay -at the restaurant reservation desk is much; much more to everyone he... Rating: 5
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Barceló Arenas Blancas

CR Las Américas, km.3 -Varadero, Cuba  


Places of Interest

28 km Varadero Airport

4 km Varadero Golf Course

1 km Varadero

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Guest reviews.

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Barceló Arenas Blancas

3.5/5 Round Indicators
| 6571 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

22% Complete

1499

Very good

34% Complete

2298

Average

20% Complete

1316

Poor

12% Complete

795

Very poor

10% Complete

663

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    Round Indicators
    Greg A Charlottetown, Prince Edward Island, Canada. 02/24/2017 Family

    “Low expectations were realized”

    I usually read the reviews before a trip and they were pretty spot on. Travelled with my wife, 3 year old, sister in law and in laws to arenas blancas. The good: The beach is spectacular. I have been to many places and this is one of, if not the best, I have been to. So clear and so many shades of blue. The beach goes on forever. There were always loungers and shady places to relax. The pool was great for kids as it is so shallow. It was pretty dirty and missing tiles but the kids had a blast. Check in and check out were easy. They let you check out at 12 but you can keep your bracelet until you have to catch your bus to the airport, even if it is in the evening. The bad: I knew the food would not be great but it was so gross. I wish it was Cuban food and not a strange mixture of western looking food. We are a family in the service industry and it was the worst service we ever had. The servers were nicer on the solymar side and were pretty good there for some reason in comparison. We were tipping and continued to do so but many staff seemed to hate their lives and us as well. We were wondering if we were doing something wrong. On other vacations we knew staff very well, treated them very well and took pics with them. That was in Mexico though. The pool bar is under construction at arenas blancas and there is only the snack area by the beach and the lobby bar. It was easier to get drinks at the beach bar and there was one server doing the entire resort! He was good but only saw him a few times. The line up at the lobby bar was always long. People smoked everywhere. I mean everywhere. Our room had very uncomfortable beds and ants. The AC worked very well but it was either hot or cold in the room. The shower worked well but the shower towels were crazy small. The front desk staff were helpful though. You can exchange money there at the front desk. The entertainment was non existent at arenas. The solymar side is for sure the party side. We were there one night and had a good time. Summary: If you want a great beach for a cheap price and don't mind roughing it with food,drinks,service, rooms and entertainment then it is worth it. We were spoiled in Mexico and will pay the extra to return there for our next trip.
    Round Indicators
    Dave D 02/24/2017 Family

    “Not Impressed for most part!”

    My wife and I and our 2 youngest children just returned yesterday from a week's stay at the Solymar Arenas Blancas Resort in Varadero Cuba. We have stayed in Cuba twice before and had a very enjoyable trip both times.(Cayo Coca and Holguin.) We were under the impression from travel agent we were getting a 2 bedroom Villa but when arrived were told the Arenas Blancas where we were booked had no Villas just the Solymar had villas. They said there were no villas available right then to move us over and had to put us in a room at the Blancas. Not a problem were not picky people so we go to room with envolope receiption gave us and theres no room cards in it so can't get in room. I returned to front desk to get cards then return to room which only has 1 king size bed for 4 of us. Back to front desk again. Then we get room with 2 single beds. Was told that was only room available that nite. Next day were told to go to Solymar to get villa .!st one has 2 single beds again. Told to come back at 1 there would be another villa with room for 4 people as people were checking out. Told at 1 to come back at 4. Told at 4 no rooms available. Next day at 9 were told to come back at 1 then 4. Finally get a villa at 4 go check it out has no working air conditioning . Back to front desk get another one has King bed upper floor and pull out on main level. My wife suggested they move another pull out in so they do and we finally have a room on Sunday that we can all sleep in.(we checked in Thursday nite) Friday morning I stubbed my big toe on a raised piece of concrete on one of the walkways. there are a lot of them around resort. I managed to hobble around for rest of week. Wednesday there was no water for most of afternoon and nite. The A La Carte Restaurants charge you extra for the better meals like Lobster and charge for drinks other than wine which i have never heard of before at an all inclusive. Also had to go to desk 3 times during stay because room card quit working (all 3). Most days there was 1 towel in room for 4 of us. This resort has a beautiful beach and layout . It needs some upgrading but overall is in decent shape . I don't think we will be back though. Dave & Marilyn Dew
    Round Indicators
    Shelby C 02/24/2017 Family

    “Beautiful people, beautiful Country.”

    Beautiful resort perfectly located in Varadero. Minutes from town and several great clubs. Beautiful people, amazing entertainment and animation staff. Adrian, Ariana and Korel were absolutely amazing and we will come back to visit them for sure. Food was good. Lozaro at the grill station in the Arena Blancas buffet was an absolute gem. The most amazing and clean beach ever with white sands and turquoise waters as far as the eye can see. Towels and laundry was definitely a little off and there was barely any wifi, but all together not many complaints. Our maid, Maidoly made sure that our room was clean and we were happy everyday of our stay. Would definitely visit again as I love the resort and the people in Cuba. If you prefer a quieter night, stay in Arena Blancas and if you like to party stay at Solymar but either way having full access to both resorts is a beautiful thing. I highly recommend.
    Round Indicators
    JamesMumford Toronto, Canada. 02/22/2017 Friends getaway

    “Great Experience overall”

    Food was good. I heard that the biggest complaint in Cuba was that the food was terrible. Barceló had great food in my opinion. I stuck to more of what I know, the chicken and pork from the fresh grill, rice, and tried different seafoods. The a la carte's were good, with lots of options. Beach was amazing. Pool was great. My complaints would go to check in. We were supposed to check in at 4pm (after getting to the hotel around noon), which was ok, that's the typical check in time. First we were told we would be in the same building as a couple of friends travelling with us, but when we went back we were told not anymore we had been moved. Once moved (its now 4pm) they told us our room wasn't ready, but should be in about 15-20 minutes tops. Went back after about 30 minutes, was ignored by the staff because our room still wasn't ready, once I talked to someone they ended up saying they were cleaning it now, so here's a key and it should be done when you get there. So we walked to our room, about 5 minutes from the front desk, and when we got there, there was still garbage on the floor, beds not changed, towels in the tub, just a dirty room. So we went back to the front desk, it was now approx. 5 pm, and told them. There was no hurry to try and get us into a room nothing like that. When our room was finally cleaned it was 6pm, 2 hrs after check in. No offers were made to help the situation, we finally received a bottle of rum cream on our last day at check out, (this was more so to do with our safe locking us out and having to wait an hr and a half for someone to fix it). It does sound like a large complaint, which it is, and I would have given the resort excellent had it not been for these mistakes.

    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
     Dear JamesMumford, Thank you for sharing your experience with Tripadvisor readers. We are very pleased that you enjoyed your stay in Barceló Solymar Arenas Blancas Resort We appreciate your comment about our food and we work daily to provide a high quality service that distinguishes us. We are very sorry to know about the experiences you describe in your check-in, anyway we analyze your comments and you can be sure we are going to take the appropriate measures with the staff involved. We appreciate your recommendation and we welcome you back on your next trip to Varadero / Cuba. It will be a pleasure to receive you. Best regards, Juan Marqués General Manager

    Round Indicators
    Emelyn D Edmonton. 02/21/2017 Friends getaway

    “Lots of fun and lots to do”

    My friend and I stayed here for a week and had an excellent time. First the cons: We were booked at the Arenas resort initially, but when we arrived at 1:30 am, found ourselves in a handicapped equipped room. There was a shower head over the toilet, a weird little set of plastic half shower walls, with another shower head set halfway up the wall. There was no vanity to place our toiletries etc. The room had three beds and no coffee maker. I once stayed at a nunnery that had more amenities. The next morning, we immediately requested another room and were fortunately moved to the Solymer resort next door. What's funny is we met another set of friends from Vancouver who got the other handicapped room at the Arenas. They also requested another room and got moved within the same resort. The thing is, those rooms are completely unsuitable for use - even for those in wheelchairs. People in wheelchairs have toiletries, use hairdryers and drink coffee. Those rooms are pretty bad. We paid for those nights. Another con was the noise. Lots of heavy drinking from the young set. Fighting (swearing, verbal altercations) was pretty common. Even though our room faced away from the pool, the noise from the bar area was fairly loud. We had two separate sets of duelling neighbours, one who "attempted" an overdose (we are trained in risk assessment and she wasn't actually at physical risk, just drunk and mad and took two extra pills - still unpleasant and potentially dangerous) and the other set fighting and falling asleep with their TV on so loud that several people complained. Still, I'm a city girl, I wasn't really bothered, but my rural friend found a few nights difficult to sleep. Third con, if you're a clean freak, you might find maid service a bit spotty. But we would just left a note and our maid would take care of things. No ATM (keep reading for more info) or wifi. Last con, my Kindle was stolen at the Arenas store. I don't want to say staff took it because a customer may have entered in the 5 minutes I discovered it missing and returned. Still, they weren't very helpful. I reported the loss, but of course never got it back. Oh, well. Poop happens. Now for the good. And there's lots of good. In general, the staff is friendly. The maid we had, Marcela was kind, attentive and did her best. The buffet staff were great. I don't remember their names, but if you go, walk all the way to the back - and the two gentlemen who work the breakfast and lunch shift are amazing. They work so hard to make you feel special. The older man was so kind, sweet and attentive that when I hugged him goodbye, I nearly cried. Speaking of food, the food at the Solymer is pretty good. Count on the fish and chicken. Yum! The buns are always fresh and soft. I never went hungry. Coffee is fabulous anywhere in the resort, but the coffee bar at Arenas is the best for pretty coffee. Grab one and sit outside to enjoy the cool morning air. Nothing better. The animation teams are amazing and get people dancing, playing games, involved in contests and all kinds of things. It's fun just to watch while you sit by the pool. The pools are all clean, cool and there's several to choose from. We never had a problem getting a lounge chair even though it got pretty full. Make sure you bring a drink cup to avoid running to the bar every 5 minutes. Cuban resorts use tiny plastic cups that personally, I can empty in two swallows! The beach is great. Pretty clean, lots of chairs. There is also a tiny shop between the two resorts that has the cutest things. I bought this great little Cuban espresso machine that I haven't stopped using since I got home. Not only that, but the lady went above and beyond for me there. She deserves lots of business. The Solymer had a great little Cuban band that played nightly right around dinner time. It was nice to sit and have a Brasilian coffee and listen. I highly recommend the Brasilian coffee, btw. Or it was a five minute walk to the Beatles bar for classic rock in Varaderos. Lots of people from the resort would go there. The Havana Club is just outside Arenas and so is a cigar store. Keep walking deeper down the street for shops and a mini market. The nearest ATM is on 54 street, which is across from the park (St Joseph, in English) where you will find amazing piña coladas and a barbecue place where they do grilled lobster. Just listen for the music and you'll find this out of the way place. Remember the ATM because the resort does NOT have one, just a little bank with spotty wifi that may or may not be able to let you pull cash out on your credit card. And if you like to shop, make sure to visit the flea market. 10 CUCs by cab to go. Or you can take the bus for 5 CUCs (keep your ticket and you can ride all day). I really enjoyed this resort. The cons were minor and the pluses were huge. It was a pretty place. We would go again. Personally, we liked Cayo Santa Maria better because it feels more Cuban, but when we return to Varaderos, we will definitely return to this resort.

    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
     Dear Emelyn D, Thank you for taking the time to write a review about your experience at Barceló Solymar Arenas Blancas Resort. We were delighted to read that you felt that this Barceló has a helpful staff ("They work so hard to make you feel special"), our entertainment ("The animation teams are amazing") and the location. We are very pleased that you enjoyed your stay ("I really enjoyed this resort"). It truly was a pleasure to have you in house with us. Thank you very much. Our only achievement and triumph here at Barceló Solymar Arenas Blancas Resort is to fully satisfy our guest and make memorable experience. My team and I thank you once again for your great comments and I personally look forward to welcoming you back the next time you visit Varadero. Best regards, Juan Marqués General Manager

    EVALUATION

    Round Indicators

    • february 24 2017
    • Charlottetown, Prince Edward Island, Canada
    • Family

    Greg A

    “Low expectations were realized”


    I usually read the reviews before a trip and they were pretty spot on. Travelled with my wife, 3 year old, sister in law and in laws to arenas blancas. The good: The beach is spectacular. I have been to many places and this is one of, if not the best, I have been to. So clear and so many shades of blue. The beach goes on forever. There were always loungers and shady places to relax. The pool was great for kids as it is so shallow. It was pretty dirty and missing tiles but the kids had a blast. Check in and check out were easy. They let you check out at 12 but you can keep your bracelet until you have to catch your bus to the airport, even if it is in the evening. The bad: I knew the food would not be great but it was so gross. I wish it was Cuban food and not a strange mixture of western looking food. We are a family in the service industry and it was the worst service we ever had. The servers were nicer on the solymar side and were pretty good there for some reason in comparison. We were tipping and continued to do so but many staff seemed to hate their lives and us as well. We were wondering if we were doing something wrong. On other vacations we knew staff very well, treated them very well and took pics with them. That was in Mexico though. The pool bar is under construction at arenas blancas and there is only the snack area by the beach and the lobby bar. It was easier to get drinks at the beach bar and there was one server doing the entire resort! He was good but only saw him a few times. The line up at the lobby bar was always long. People smoked everywhere. I mean everywhere. Our room had very uncomfortable beds and ants. The AC worked very well but it was either hot or cold in the room. The shower worked well but the shower towels were crazy small. The front desk staff were helpful though. You can exchange money there at the front desk. The entertainment was non existent at arenas. The solymar side is for sure the party side. We were there one night and had a good time. Summary: If you want a great beach for a cheap price and don't mind roughing it with food,drinks,service, rooms and entertainment then it is worth it. We were spoiled in Mexico and will pay the extra to return there for our next trip.


    EVALUATION

    Round Indicators

    • february 24 2017
    • Family

    Dave D

    “Not Impressed for most part!”


    My wife and I and our 2 youngest children just returned yesterday from a week's stay at the Solymar Arenas Blancas Resort in Varadero Cuba. We have stayed in Cuba twice before and had a very enjoyable trip both times.(Cayo Coca and Holguin.) We were under the impression from travel agent we were getting a 2 bedroom Villa but when arrived were told the Arenas Blancas where we were booked had no Villas just the Solymar had villas. They said there were no villas available right then to move us over and had to put us in a room at the Blancas. Not a problem were not picky people so we go to room with envolope receiption gave us and theres no room cards in it so can't get in room. I returned to front desk to get cards then return to room which only has 1 king size bed for 4 of us. Back to front desk again. Then we get room with 2 single beds. Was told that was only room available that nite. Next day were told to go to Solymar to get villa .!st one has 2 single beds again. Told to come back at 1 there would be another villa with room for 4 people as people were checking out. Told at 1 to come back at 4. Told at 4 no rooms available. Next day at 9 were told to come back at 1 then 4. Finally get a villa at 4 go check it out has no working air conditioning . Back to front desk get another one has King bed upper floor and pull out on main level. My wife suggested they move another pull out in so they do and we finally have a room on Sunday that we can all sleep in.(we checked in Thursday nite) Friday morning I stubbed my big toe on a raised piece of concrete on one of the walkways. there are a lot of them around resort. I managed to hobble around for rest of week. Wednesday there was no water for most of afternoon and nite. The A La Carte Restaurants charge you extra for the better meals like Lobster and charge for drinks other than wine which i have never heard of before at an all inclusive. Also had to go to desk 3 times during stay because room card quit working (all 3). Most days there was 1 towel in room for 4 of us. This resort has a beautiful beach and layout . It needs some upgrading but overall is in decent shape . I don't think we will be back though. Dave & Marilyn Dew


    EVALUATION

    Round Indicators

    • february 24 2017
    • Family

    Shelby C

    “Beautiful people, beautiful Country.”


    Beautiful resort perfectly located in Varadero. Minutes from town and several great clubs. Beautiful people, amazing entertainment and animation staff. Adrian, Ariana and Korel were absolutely amazing and we will come back to visit them for sure. Food was good. Lozaro at the grill station in the Arena Blancas buffet was an absolute gem. The most amazing and clean beach ever with white sands and turquoise waters as far as the eye can see. Towels and laundry was definitely a little off and there was barely any wifi, but all together not many complaints. Our maid, Maidoly made sure that our room was clean and we were happy everyday of our stay. Would definitely visit again as I love the resort and the people in Cuba. If you prefer a quieter night, stay in Arena Blancas and if you like to party stay at Solymar but either way having full access to both resorts is a beautiful thing. I highly recommend.


    EVALUATION

    Round Indicators

    • february 22 2017
    • Toronto, Canada
    • Friends getaway

    JamesMumford

    “Great Experience overall”


    Food was good. I heard that the biggest complaint in Cuba was that the food was terrible. Barceló had great food in my opinion. I stuck to more of what I know, the chicken and pork from the fresh grill, rice, and tried different seafoods. The a la carte's were good, with lots of options. Beach was amazing. Pool was great. My complaints would go to check in. We were supposed to check in at 4pm (after getting to the hotel around noon), which was ok, that's the typical check in time. First we were told we would be in the same building as a couple of friends travelling with us, but when we went back we were told not anymore we had been moved. Once moved (its now 4pm) they told us our room wasn't ready, but should be in about 15-20 minutes tops. Went back after about 30 minutes, was ignored by the staff because our room still wasn't ready, once I talked to someone they ended up saying they were cleaning it now, so here's a key and it should be done when you get there. So we walked to our room, about 5 minutes from the front desk, and when we got there, there was still garbage on the floor, beds not changed, towels in the tub, just a dirty room. So we went back to the front desk, it was now approx. 5 pm, and told them. There was no hurry to try and get us into a room nothing like that. When our room was finally cleaned it was 6pm, 2 hrs after check in. No offers were made to help the situation, we finally received a bottle of rum cream on our last day at check out, (this was more so to do with our safe locking us out and having to wait an hr and a half for someone to fix it). It does sound like a large complaint, which it is, and I would have given the resort excellent had it not been for these mistakes.


    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
    Dear JamesMumford, Thank you for sharing your experience with Tripadvisor readers. We are very pleased that you enjoyed your stay in Barceló Solymar Arenas Blancas Resort We appreciate your comment about our food and we work daily to provide a high quality service that distinguishes us. We are very sorry to know about the experiences you describe in your check-in, anyway we analyze your comments and you can be sure we are going to take the appropriate measures with the staff involved. We appreciate your recommendation and we welcome you back on your next trip to Varadero / Cuba. It will be a pleasure to receive you. Best regards, Juan Marqués General Manager

    EVALUATION

    Round Indicators

    • february 21 2017
    • Edmonton
    • Friends getaway

    Emelyn D

    “Lots of fun and lots to do”


    My friend and I stayed here for a week and had an excellent time. First the cons: We were booked at the Arenas resort initially, but when we arrived at 1:30 am, found ourselves in a handicapped equipped room. There was a shower head over the toilet, a weird little set of plastic half shower walls, with another shower head set halfway up the wall. There was no vanity to place our toiletries etc. The room had three beds and no coffee maker. I once stayed at a nunnery that had more amenities. The next morning, we immediately requested another room and were fortunately moved to the Solymer resort next door. What's funny is we met another set of friends from Vancouver who got the other handicapped room at the Arenas. They also requested another room and got moved within the same resort. The thing is, those rooms are completely unsuitable for use - even for those in wheelchairs. People in wheelchairs have toiletries, use hairdryers and drink coffee. Those rooms are pretty bad. We paid for those nights. Another con was the noise. Lots of heavy drinking from the young set. Fighting (swearing, verbal altercations) was pretty common. Even though our room faced away from the pool, the noise from the bar area was fairly loud. We had two separate sets of duelling neighbours, one who "attempted" an overdose (we are trained in risk assessment and she wasn't actually at physical risk, just drunk and mad and took two extra pills - still unpleasant and potentially dangerous) and the other set fighting and falling asleep with their TV on so loud that several people complained. Still, I'm a city girl, I wasn't really bothered, but my rural friend found a few nights difficult to sleep. Third con, if you're a clean freak, you might find maid service a bit spotty. But we would just left a note and our maid would take care of things. No ATM (keep reading for more info) or wifi. Last con, my Kindle was stolen at the Arenas store. I don't want to say staff took it because a customer may have entered in the 5 minutes I discovered it missing and returned. Still, they weren't very helpful. I reported the loss, but of course never got it back. Oh, well. Poop happens. Now for the good. And there's lots of good. In general, the staff is friendly. The maid we had, Marcela was kind, attentive and did her best. The buffet staff were great. I don't remember their names, but if you go, walk all the way to the back - and the two gentlemen who work the breakfast and lunch shift are amazing. They work so hard to make you feel special. The older man was so kind, sweet and attentive that when I hugged him goodbye, I nearly cried. Speaking of food, the food at the Solymer is pretty good. Count on the fish and chicken. Yum! The buns are always fresh and soft. I never went hungry. Coffee is fabulous anywhere in the resort, but the coffee bar at Arenas is the best for pretty coffee. Grab one and sit outside to enjoy the cool morning air. Nothing better. The animation teams are amazing and get people dancing, playing games, involved in contests and all kinds of things. It's fun just to watch while you sit by the pool. The pools are all clean, cool and there's several to choose from. We never had a problem getting a lounge chair even though it got pretty full. Make sure you bring a drink cup to avoid running to the bar every 5 minutes. Cuban resorts use tiny plastic cups that personally, I can empty in two swallows! The beach is great. Pretty clean, lots of chairs. There is also a tiny shop between the two resorts that has the cutest things. I bought this great little Cuban espresso machine that I haven't stopped using since I got home. Not only that, but the lady went above and beyond for me there. She deserves lots of business. The Solymer had a great little Cuban band that played nightly right around dinner time. It was nice to sit and have a Brasilian coffee and listen. I highly recommend the Brasilian coffee, btw. Or it was a five minute walk to the Beatles bar for classic rock in Varaderos. Lots of people from the resort would go there. The Havana Club is just outside Arenas and so is a cigar store. Keep walking deeper down the street for shops and a mini market. The nearest ATM is on 54 street, which is across from the park (St Joseph, in English) where you will find amazing piña coladas and a barbecue place where they do grilled lobster. Just listen for the music and you'll find this out of the way place. Remember the ATM because the resort does NOT have one, just a little bank with spotty wifi that may or may not be able to let you pull cash out on your credit card. And if you like to shop, make sure to visit the flea market. 10 CUCs by cab to go. Or you can take the bus for 5 CUCs (keep your ticket and you can ride all day). I really enjoyed this resort. The cons were minor and the pluses were huge. It was a pretty place. We would go again. Personally, we liked Cayo Santa Maria better because it feels more Cuban, but when we return to Varaderos, we will definitely return to this resort.


    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
    Dear Emelyn D, Thank you for taking the time to write a review about your experience at Barceló Solymar Arenas Blancas Resort. We were delighted to read that you felt that this Barceló has a helpful staff ("They work so hard to make you feel special"), our entertainment ("The animation teams are amazing") and the location. We are very pleased that you enjoyed your stay ("I really enjoyed this resort"). It truly was a pleasure to have you in house with us. Thank you very much. Our only achievement and triumph here at Barceló Solymar Arenas Blancas Resort is to fully satisfy our guest and make memorable experience. My team and I thank you once again for your great comments and I personally look forward to welcoming you back the next time you visit Varadero. Best regards, Juan Marqués General Manager

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