Barceló Old Town Praha Hotel Room Service

Barceló Old Town Praha

Texto: 40339 Hotel offering excellent value for money due to its strategic location in Prague and its recent refurbishment. CL Celetná 29/288 | 110 00 | Praga || República Checa
+420 222 337111 +420 222 337777
Barceló Old Town Praha Texto: 40339 4.5 out of 5 based on 1770 ratings. 1770 user reviews.
Barceló Old Town Praha reviewed by saxovin on . Great hotel - inexperienced staff - durty plates in restaurant I really enjoyed my junior suite at this hotel. Great room. The build and design was really beautiful and nice. I was however suprised about the inexperienced staff. The guy who checked me in did not... Rating: 2
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Barceló Old Town Praha

CL Celetná 29/288   110 00   Praga     República Checa  


Places of Interest

16.5 km Václav Havel Airport Prague 

1.9 km Trade Fair Palace

10 minutes National Theatre

15 Min. Prague and Hradcany Castle

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Old Town Praha

4.5/5 Round Indicators
| 1770 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

66% Complete

1173

Very good

26% Complete

464

Average

4% Complete

75

Poor

2% Complete

36

Very poor

1% Complete

22

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    Round Indicators
    saxovin 04/19/2018 Business

    “Great hotel - inexperienced staff - durty plates in restaurant”

    I really enjoyed my junior suite at this hotel. Great room. The build and design was really beautiful and nice. I was however suprised about the inexperienced staff. The guy who checked me in did not know if there was coffee in the room. The waiters was fore sure new in business. Last morning at breakfast I realized that the plates in the buffet all had a layer of fat on the surface. Discustng to my opinion. It's like the water used to clean the plates was not hot enough. The design is 5 stars but the staff and restaurant is 1. Total 2 stars.
    Round Indicators
    Stian F 04/09/2018 Couples

    “Very good location”

    This hotel is positioned in a very good location close to the old town square. The hotel rooms are also very nice with comfortable beds. Nice reception and resturant. However the breakfast could have been a bit more varied

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Stian, Thanks for having chosen Barceló Old Town Praha for your stay and for the time dedicated to share your experiences with us. We are pleased to see you found suitable location for your visit as well as a comfy space in our bedrooms. We will also forward your comments to our staff. Regarding the breakfast, we are sorry you didn’t like it even if it counts with more than 60 different sweet and salty products. Your comments will be taken into consideration for future improvements. Thanks as well for your comment about the bathroom amenities. Our housekeeping team has already been forwarded your comment to improve our services in the future. We hope we can welcome you soon back in our hotel. Best regards, Mario Muñoz – General Manager

    Round Indicators
    Sisinka2013 Vienna, Austria. 03/31/2018 Friends getaway

    “Soft bed but good location”

    This hotel is very very close to Staromestske namestie and Prasna brana. But you may parking your car only in garage for quite high fee 35euro. Also the bed is not bequem - very soft so we couldnt sleep well whats pitty! One advise also for breakfast - use bigger plattes and improve service..

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Sisinka, We would like to thank you for your stay in Barceló Old Town Praha and for posting your experiences in our hotel We are pleased to see our central location was one of the aspects you appreciated the most. Using our parking service, your car will be picked up in the hotel entrance, keep secure under 24 hours vigilance and be back again to the hotel when you require it driven by professional drivers. Even if you consider the price could be high, we can assure it is one of the best options in city center of Prague. Thanks again for the rest of your comments about our beds and breakfast services. We will check our services in order to improve them in the future. We hope we can welcome you soon back in our hotel! Best regards, Mario Muñoz The management

    Round Indicators
    RonanD_BR Brasília, Distrito Federal, Brazil. 03/25/2018 Couples

    “Couldn't be better”

    I booked the Barceló Old Town Prague because of its location. It could not be better, in the middle of the main attractions, in a silent corner that guarantees good sleeping. Everything is located at walking distance from the hotel, including Prague Castle that is a 20 minutes walk. The location is the highest point of this very nice hotel but everything else does not fall short. When we arrived our room wasn't available and they moved us to the Wilson Hotel. We were very frustrated. But that was compensated by far when we came back the next day. They paid our lunch and offered a room upgrade to the GRAN SUITE ZLATY ANDEL for free. An amazing suite with 110 squared meters and awesome decoration. The illuminated Jacuzzi in a giant bathroom was an outstanding extra. We could come back to rest in the room many times during the day and take advantage of the amazing facilities. Amazing experience!

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Ronan, We would like to thank you for your stay in Barceló Old Town Praha and for sharing your experience with us on our Trip Advisor profile. We are very pleased to see you could enjoy that much your stay in our hotel. We would like to apologize once again for the bothering when asking you to stay for the first night in the fantastic Occidental Wilson Hotel (as well belonging to Barceló Hotel Chain with a very central location), due to a maintenance failure. Thanks again for your positive and good comments, and for your detailed review about our Zlatý Anděl Grand Suite. We hope many guests can read your review and enjoy its amazing and spacious facilities. We hope we can welcome you soon. Best regards, Mario Muñoz The management

    Round Indicators
    Brenda B 03/21/2018 Family

    “Great location and rooms”

    Loved our stay in this hotel. The rooms had plenty of space and they were very comfortable. The location is great for tourists since it is located right in the old town. The staff was very polite and overall we received great service.

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Brenda, We would like to thank you for your stay in Barceló Old Town Praha and for sharing your experience with us on our Trip Advisor profile. We are very pleased to see you could enjoy our great location in the middle of the center of Prague. It is as well very nice to see you received so a good service from our staff. Your words will be transmitted. I hope we can count on your visit to our hotel soon. Best regards, Mario Muñoz The management

    EVALUATION

    Round Indicators

    • april 19 2018
    • Business

    saxovin

    “Great hotel - inexperienced staff - durty plates in restaurant”


    I really enjoyed my junior suite at this hotel. Great room. The build and design was really beautiful and nice. I was however suprised about the inexperienced staff. The guy who checked me in did not know if there was coffee in the room. The waiters was fore sure new in business. Last morning at breakfast I realized that the plates in the buffet all had a layer of fat on the surface. Discustng to my opinion. It's like the water used to clean the plates was not hot enough. The design is 5 stars but the staff and restaurant is 1. Total 2 stars.


    EVALUATION

    Round Indicators

    • april 9 2018
    • Couples

    Stian F

    “Very good location”


    This hotel is positioned in a very good location close to the old town square. The hotel rooms are also very nice with comfortable beds. Nice reception and resturant. However the breakfast could have been a bit more varied


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Stian, Thanks for having chosen Barceló Old Town Praha for your stay and for the time dedicated to share your experiences with us. We are pleased to see you found suitable location for your visit as well as a comfy space in our bedrooms. We will also forward your comments to our staff. Regarding the breakfast, we are sorry you didn’t like it even if it counts with more than 60 different sweet and salty products. Your comments will be taken into consideration for future improvements. Thanks as well for your comment about the bathroom amenities. Our housekeeping team has already been forwarded your comment to improve our services in the future. We hope we can welcome you soon back in our hotel. Best regards, Mario Muñoz – General Manager

    EVALUATION

    Round Indicators

    • march 31 2018
    • Vienna, Austria
    • Friends getaway

    Sisinka2013

    “Soft bed but good location”


    This hotel is very very close to Staromestske namestie and Prasna brana. But you may parking your car only in garage for quite high fee 35euro. Also the bed is not bequem - very soft so we couldnt sleep well whats pitty! One advise also for breakfast - use bigger plattes and improve service..


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Sisinka, We would like to thank you for your stay in Barceló Old Town Praha and for posting your experiences in our hotel We are pleased to see our central location was one of the aspects you appreciated the most. Using our parking service, your car will be picked up in the hotel entrance, keep secure under 24 hours vigilance and be back again to the hotel when you require it driven by professional drivers. Even if you consider the price could be high, we can assure it is one of the best options in city center of Prague. Thanks again for the rest of your comments about our beds and breakfast services. We will check our services in order to improve them in the future. We hope we can welcome you soon back in our hotel! Best regards, Mario Muñoz The management

    EVALUATION

    Round Indicators

    • march 25 2018
    • Brasília, Distrito Federal, Brazil
    • Couples

    RonanD_BR

    “Couldn't be better”


    I booked the Barceló Old Town Prague because of its location. It could not be better, in the middle of the main attractions, in a silent corner that guarantees good sleeping. Everything is located at walking distance from the hotel, including Prague Castle that is a 20 minutes walk. The location is the highest point of this very nice hotel but everything else does not fall short. When we arrived our room wasn't available and they moved us to the Wilson Hotel. We were very frustrated. But that was compensated by far when we came back the next day. They paid our lunch and offered a room upgrade to the GRAN SUITE ZLATY ANDEL for free. An amazing suite with 110 squared meters and awesome decoration. The illuminated Jacuzzi in a giant bathroom was an outstanding extra. We could come back to rest in the room many times during the day and take advantage of the amazing facilities. Amazing experience!


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Ronan, We would like to thank you for your stay in Barceló Old Town Praha and for sharing your experience with us on our Trip Advisor profile. We are very pleased to see you could enjoy that much your stay in our hotel. We would like to apologize once again for the bothering when asking you to stay for the first night in the fantastic Occidental Wilson Hotel (as well belonging to Barceló Hotel Chain with a very central location), due to a maintenance failure. Thanks again for your positive and good comments, and for your detailed review about our Zlatý Anděl Grand Suite. We hope many guests can read your review and enjoy its amazing and spacious facilities. We hope we can welcome you soon. Best regards, Mario Muñoz The management

    EVALUATION

    Round Indicators

    • march 21 2018
    • Family

    Brenda B

    “Great location and rooms”


    Loved our stay in this hotel. The rooms had plenty of space and they were very comfortable. The location is great for tourists since it is located right in the old town. The staff was very polite and overall we received great service.


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Brenda, We would like to thank you for your stay in Barceló Old Town Praha and for sharing your experience with us on our Trip Advisor profile. We are very pleased to see you could enjoy our great location in the middle of the center of Prague. It is as well very nice to see you received so a good service from our staff. Your words will be transmitted. I hope we can count on your visit to our hotel soon. Best regards, Mario Muñoz The management

    Barceló Old Town Praha Hotel Surroundings

    Charming city hotel occupying a majestic 17th century building

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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