Barceló Old Town Praha Hotel Room Service

Barceló Old Town Praha

Texto: 40339 Hotel offering excellent value for money due to its strategic location in Prague and its recent refurbishment. CL Celetná 29/288 | 110 00 Praga, República Checa
+420 222 337111 +420 222 337777
Barceló Old Town Praha Texto: 40339 4.5 out of 5 based on 1595 ratings. 1595 user reviews.
Barceló Old Town Praha reviewed by Sebastian F on . It was okay... Reception was as expected. On first arriving at the room, we had to complain about an old Pringles can left on the table (full of cigarettes). When someone arrived to take it away, apparently she... Rating: 3
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Barceló Old Town Praha

CL Celetná 29/288   110 00 Praga, República Checa  


Places of Interest

16.5 km Václav Havel Airport Prague 

1.9 km Trade Fair Palace

10 minutes National Theatre

15 Min. Prague and Hradcany Castle

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Old Town Praha

4.5/5 Round Indicators
| 1595 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

66% Complete

1068

Very good

26% Complete

415

Average

4% Complete

67

Poor

1% Complete

27

Very poor

1% Complete

18

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    Round Indicators
    Sebastian F 08/14/2017 Couples

    “It was okay...”

    Reception was as expected. On first arriving at the room, we had to complain about an old Pringles can left on the table (full of cigarettes). When someone arrived to take it away, apparently she was too important to take my shirt down to reception for dry-cleaning. The room is split into an upper and a lower section. The lower part is small and useless, the upper part is the bedroom and bathroom which is rather quaint but the aircon was absolutely useless so we suffered throughout our stay - it was over 30 degrees at the time. Location was pretty good,

    Barcelo_OldTown, Director General at Barcelo Old Town Praha, responded to this review
     Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Old Town Praha Hotel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. On the other hand, We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Praha. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Yours sincerely, Alejandro Martín General Manager

    Round Indicators
    Tarantella G Malta. 08/06/2017 Couples

    “Excellent value for Prague visitors”

    This is an excellent property in old Prague. Above all, it has an unbeatable location with easy access to many historical sites including the Powder Tower, to Na Prikope, the shopping boulevard, and Palladium mall. Rooms are comfortable and sunny with AC a blessing in the summer but wardrobe space is limited. Hotel has a good restaurant which also serves as a bar. Although there is no concierge staff who are dedicated to help guests with luggage, the hotel management will help if asked. I have used Uber several times from and to Barcelo and drivers had no issues finding it. Nearby, opposite the hotel there is a lively street with many good restaurants, souvenir shops, currency exchange and other shops. The road leads to a big plaza popular with tourists and residents alike. Excellent staff and responsive management make this hotel a winner in my opinion. While it is not cheap as a 4* hotel, it provides excellent value for visitors to this lovely, elegant and clean city.

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Guest, First of all, thank you for taking the time to write a review about your recent stay at the Barceló Old Town Praha hotel and for giving us a perfect rating. We take personal pride on satisfied guests, so for us it is a great motivation to recieve comments as positive as yours, as we strive to improve everyday. We totally agree with you that the central location of our hotel, being within walking distance to all the main cultural attractions, is a great asset to any of our guests whose intention is to visit the city. Besides, we are thrilled to know that our qualified staff contributed to make your stay more comfortable and memorable, as the whole team works very hard everyday to provide our guests with a high-quality experience. Once again, thank you for your candid feedback, we hope that your next visit to Prague is just around the corner and that we remain being your accommodation of first choice whenever you visit the city. Best regards, Alejandro Martín Álvarez General Manager

    Round Indicators
    groovebaby England. 07/24/2017 Couples

    “Great Location, Friendly Staff, Comfortable Room”

    This is a really nice hotel, a short stroll from the Old Town Square and virtually at the base of the Powder Tower. The airy lobby area and friendly staff made for a great reception with the bonus of being given a junior suite rather than the deluxe double that we had booked. The room was spacious and had a pleasant street view with the Old Square church in view. Despite the central location it was very quiet and we heard no street noise. The beds were very comfortable and the shower room, albeit quite small was modern, clean and had a good shower. All in all a great place to stay when in Prague.

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Guest, We appreciate you taking the time to write a review about your recent stay at the Barceló Old Town Praha, and we are happy to hear that you had an enjoyable stay. We are thrilled to know that our qualified staff contributed to make of your stay a more special and memorable one, as we believe that the service they provide our guests with is one of the greatest assets of our hotel. Together with this, we have to agree with you that our location is perfect for any visitor whose intention is to visit the city. We are glad to hear that you enjoyed the views from your room, and that you found our hotel to be comfortable and homecoming. Besides, we are happy to know that you found the room you were accommodated in to be clean and tidy at all times, we appreciate your candid comments because the whole team works very hard every day in order to guarantee the maximum satisfaction of all of our guests. We hope your next visit to Prague is just around the corner, and that we remain being your accommodation of first choice whenever you visit the city. Best regards, Alejandro Martín Álvarez General Manager

    Round Indicators
    Austinmorris Chester UK. 07/23/2017 Couples

    “Great Location”

    Check in was so easy, the concierge spoke good English, he was pleasant, helpful and polite. We were pleasantly surprised with the Deluxe Room which came with a separate sitting room, 2 televisions, large shower room, separate toilet, safe and mini bar. Breakfast Room, Bar, and Restaurant were of a very good standard with polite and helpful staff, nothing was too much trouble. Lovely quiet Central Hotel, away from the hustle and bustle with easy walking distance to most attractions.

    Barcelo_OldTown, Generální ředitel at Barcelo Old Town Praha, responded to this review
     Dear Guest, We appreciate you taking the time to write such a detailed review about your recent stay at the Barceló Old Town Praha. We take personal pride on satisfied guests, as the whole team works very hard every day in order to provide our guests with a high profile experience. We would like to thank you for your candid feedback on our qualified staff, and we are thrilled to know that they made your stay a more comfortable and memorable one. Together with this, we are glad that you found the room we accommodated you in pleasant and we are happy to hear that you enjoyed the facilities included on the room. Besides, we appreciate your kind comments on the gastronomical offer of our hotel, as we believe that it is a key factor in order to guarantee the maximum satisfaction of all of our guests. Once again, thank you for your kind comments, they are a great motivation for us to keep improving the services we offer to our guests. We are sincerely looking forward to having you as our guest soon. Best regards, Alejandro Martín Álvarez General Manager

    Round Indicators
    Carlos Devin F Miami, Florida. 07/22/2017 Couples

    “Jewel of the Old Town”

    Barceló Old Town Praha has an excellent location in the Old Town --close to all major landmarks and sights, but not caught up in the craziness of the Old Town Square, for example. The hotel itself is beautiful, and we loved our room. The staff were incredibly friendly and accommodating with all our needs; highly recommend a stay at this hotel.

    Barcelo_OldTown, Generální ředitel at Barcelo Old Town Praha, responded to this review
     Dear Guest, First of all, we would like to thank you for taking the time to share such candid feedback on your recent stay on the Barceló Old Town Praha. We totally agree with you that our location is one of the greatest assets of our hotel, because being located right in the city center of Prague, it is a great advantage to all of our guests whose intention is to visit the city. Besides, we sincerely appreciate your kind comments about our qualified staff, as we take personal pride on the service they provide our guests with, being able to make their stays more memorable and comfortable. Once again, thank you for your positive comments and for recommending our hotel to future guests. We are looking forward to having you as our guest again soon. Best regards, Alejandro Martín Álvarez General Manager

    EVALUATION

    Round Indicators

    • august 14 2017
    • Couples

    Sebastian F

    “It was okay...”


    Reception was as expected. On first arriving at the room, we had to complain about an old Pringles can left on the table (full of cigarettes). When someone arrived to take it away, apparently she was too important to take my shirt down to reception for dry-cleaning. The room is split into an upper and a lower section. The lower part is small and useless, the upper part is the bedroom and bathroom which is rather quaint but the aircon was absolutely useless so we suffered throughout our stay - it was over 30 degrees at the time. Location was pretty good,


    Barcelo_OldTown, Director General at Barcelo Old Town Praha, responded to this review
    Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Old Town Praha Hotel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. On the other hand, We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Praha. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Yours sincerely, Alejandro Martín General Manager

    EVALUATION

    Round Indicators

    • august 6 2017
    • Malta
    • Couples

    Tarantella G

    “Excellent value for Prague visitors”


    This is an excellent property in old Prague. Above all, it has an unbeatable location with easy access to many historical sites including the Powder Tower, to Na Prikope, the shopping boulevard, and Palladium mall. Rooms are comfortable and sunny with AC a blessing in the summer but wardrobe space is limited. Hotel has a good restaurant which also serves as a bar. Although there is no concierge staff who are dedicated to help guests with luggage, the hotel management will help if asked. I have used Uber several times from and to Barcelo and drivers had no issues finding it. Nearby, opposite the hotel there is a lively street with many good restaurants, souvenir shops, currency exchange and other shops. The road leads to a big plaza popular with tourists and residents alike. Excellent staff and responsive management make this hotel a winner in my opinion. While it is not cheap as a 4* hotel, it provides excellent value for visitors to this lovely, elegant and clean city.


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Guest, First of all, thank you for taking the time to write a review about your recent stay at the Barceló Old Town Praha hotel and for giving us a perfect rating. We take personal pride on satisfied guests, so for us it is a great motivation to recieve comments as positive as yours, as we strive to improve everyday. We totally agree with you that the central location of our hotel, being within walking distance to all the main cultural attractions, is a great asset to any of our guests whose intention is to visit the city. Besides, we are thrilled to know that our qualified staff contributed to make your stay more comfortable and memorable, as the whole team works very hard everyday to provide our guests with a high-quality experience. Once again, thank you for your candid feedback, we hope that your next visit to Prague is just around the corner and that we remain being your accommodation of first choice whenever you visit the city. Best regards, Alejandro Martín Álvarez General Manager

    EVALUATION

    Round Indicators

    • july 24 2017
    • England
    • Couples

    groovebaby

    “Great Location, Friendly Staff, Comfortable Room”


    This is a really nice hotel, a short stroll from the Old Town Square and virtually at the base of the Powder Tower. The airy lobby area and friendly staff made for a great reception with the bonus of being given a junior suite rather than the deluxe double that we had booked. The room was spacious and had a pleasant street view with the Old Square church in view. Despite the central location it was very quiet and we heard no street noise. The beds were very comfortable and the shower room, albeit quite small was modern, clean and had a good shower. All in all a great place to stay when in Prague.


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Guest, We appreciate you taking the time to write a review about your recent stay at the Barceló Old Town Praha, and we are happy to hear that you had an enjoyable stay. We are thrilled to know that our qualified staff contributed to make of your stay a more special and memorable one, as we believe that the service they provide our guests with is one of the greatest assets of our hotel. Together with this, we have to agree with you that our location is perfect for any visitor whose intention is to visit the city. We are glad to hear that you enjoyed the views from your room, and that you found our hotel to be comfortable and homecoming. Besides, we are happy to know that you found the room you were accommodated in to be clean and tidy at all times, we appreciate your candid comments because the whole team works very hard every day in order to guarantee the maximum satisfaction of all of our guests. We hope your next visit to Prague is just around the corner, and that we remain being your accommodation of first choice whenever you visit the city. Best regards, Alejandro Martín Álvarez General Manager

    EVALUATION

    Round Indicators

    • july 23 2017
    • Chester UK
    • Couples

    Austinmorris

    “Great Location”


    Check in was so easy, the concierge spoke good English, he was pleasant, helpful and polite. We were pleasantly surprised with the Deluxe Room which came with a separate sitting room, 2 televisions, large shower room, separate toilet, safe and mini bar. Breakfast Room, Bar, and Restaurant were of a very good standard with polite and helpful staff, nothing was too much trouble. Lovely quiet Central Hotel, away from the hustle and bustle with easy walking distance to most attractions.


    Barcelo_OldTown, Generální ředitel at Barcelo Old Town Praha, responded to this review
    Dear Guest, We appreciate you taking the time to write such a detailed review about your recent stay at the Barceló Old Town Praha. We take personal pride on satisfied guests, as the whole team works very hard every day in order to provide our guests with a high profile experience. We would like to thank you for your candid feedback on our qualified staff, and we are thrilled to know that they made your stay a more comfortable and memorable one. Together with this, we are glad that you found the room we accommodated you in pleasant and we are happy to hear that you enjoyed the facilities included on the room. Besides, we appreciate your kind comments on the gastronomical offer of our hotel, as we believe that it is a key factor in order to guarantee the maximum satisfaction of all of our guests. Once again, thank you for your kind comments, they are a great motivation for us to keep improving the services we offer to our guests. We are sincerely looking forward to having you as our guest soon. Best regards, Alejandro Martín Álvarez General Manager

    EVALUATION

    Round Indicators

    • july 22 2017
    • Miami, Florida
    • Couples

    Carlos Devin F

    “Jewel of the Old Town”


    Barceló Old Town Praha has an excellent location in the Old Town --close to all major landmarks and sights, but not caught up in the craziness of the Old Town Square, for example. The hotel itself is beautiful, and we loved our room. The staff were incredibly friendly and accommodating with all our needs; highly recommend a stay at this hotel.


    Barcelo_OldTown, Generální ředitel at Barcelo Old Town Praha, responded to this review
    Dear Guest, First of all, we would like to thank you for taking the time to share such candid feedback on your recent stay on the Barceló Old Town Praha. We totally agree with you that our location is one of the greatest assets of our hotel, because being located right in the city center of Prague, it is a great advantage to all of our guests whose intention is to visit the city. Besides, we sincerely appreciate your kind comments about our qualified staff, as we take personal pride on the service they provide our guests with, being able to make their stays more memorable and comfortable. Once again, thank you for your positive comments and for recommending our hotel to future guests. We are looking forward to having you as our guest again soon. Best regards, Alejandro Martín Álvarez General Manager

    Barceló Old Town Praha Hotel Surroundings

    Charming city hotel occupying a majestic 17th century building

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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