Barceló Old Town Praha Hotel Room Service

Barceló Old Town Praha

Texto: 40339 Hotel offering excellent value for money due to its strategic location in Prague and its recent refurbishment. CL Celetná 29/288 | 110 00 | Praga || República Checa
+420 222 337111 +420 222 337777
Barceló Old Town Praha Texto: 40339 4.5 out of 5 based on 1780 ratings. 1780 user reviews.
Barceló Old Town Praha reviewed by Clive Frederick C on . No Eggs Inn Fantastic location, medieval feel but totally modern, super clean and great staff. What more could you want.....well Breakfast! The selection is wonderful, but there’s never a chef person serving... Rating: 4
map

Barceló Old Town Praha

CL Celetná 29/288   110 00   Praga     República Checa  


Places of Interest

16.5 km Václav Havel Airport Prague 

1.9 km Trade Fair Palace

10 minutes National Theatre

15 Min. Prague and Hradcany Castle

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Old Town Praha

4.5/5 Round Indicators
| 1781 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

66% Complete

1176

Very good

26% Complete

468

Average

4% Complete

77

Poor

2% Complete

36

Very poor

1% Complete

24

Filter by

Sort by

    Round Indicators
    Clive Frederick C Bangkok. 04/23/2018 Friends getaway

    “No Eggs Inn”

    Fantastic location, medieval feel but totally modern, super clean and great staff. What more could you want.....well Breakfast! The selection is wonderful, but there’s never a chef person serving omelets or fried eggs, was the same for four consecutive mornings. The other breakfast issue is the hours of operation....weekdays it opens at 7 am, and at the weekends 7.30 am.....please bring this forward ....yesterday a Sunday...about 50 people were hungry awaiting.....they rushed in & devoured...so even the prepared scrambled eggs were gone in seconds!

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Clive, Thanks for having chosen Barceló Old Town Praha for your stay with your family and for the time dedicated to share your experiences with us through Trip Advisor profile. We are pleased to see you found our location, as well as the cleanliness of our hotel suitable during your stay in the city of Prague, as well as we are happy to see you consider our staff to be helpful. About the issue relative to the chef breakfast, we would like to apologize; some internal issues were affecting the service in the last days and we are sorry to know it affected your experience in our hotel. We hope we can welcome you soon back in our hotel. Best regards, Mario Muñoz – General Manager

    Round Indicators
    Lizzie P Puerto Rico. 04/22/2018 Friends getaway

    “Excellent location and property”

    I stayed four nights. They upgraded room to a Jr Suite. Excellent location and property. Walking distance to main iconic sites, Old Town Square, bus lines, restaurants, bars, etc. Very friendly and resourceful staff. Clean, spacious and comfortable rooms.

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Lizzie, Many thanks for your stay in Barceló Old Town Praha and for your nice review! We are very pleased to see our central location in the city of Prague was suitable for your holidays. Knowing that our staff could have been helpful for you is our best price. We hope we can welcome you soon. For future reservations in any Barceló Hotel, we would recommend you to bea My Barceló loyalty program member, by booking through our own website: barcelo.com. There, the best fares for your future stays are waiting for you! Best regards

    Round Indicators
    saxovin 04/19/2018 Business

    “Great hotel - inexperienced staff - durty plates in restaurant”

    I really enjoyed my junior suite at this hotel. Great room. The build and design was really beautiful and nice. I was however suprised about the inexperienced staff. The guy who checked me in did not know if there was coffee in the room. The waiters was fore sure new in business. Last morning at breakfast I realized that the plates in the buffet all had a layer of fat on the surface. Discustng to my opinion. It's like the water used to clean the plates was not hot enough. The design is 5 stars but the staff and restaurant is 1. Total 2 stars.

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Saxovin, Thanks for having chosen Barceló Old Town Praha for your stay and for the time dedicated to share your experiences with us. We are pleased to see you liked the comfortability of our rooms and the design of the facilities. Regarding your comments about the staff, we are sorry to see you got this impression about them. Our team is composed by young people, who always try to work as hard as possible and do the best to satisfy our guests’ needs. Anyway we take accurate note about your comments in order to reinforce staff training and customer service. Thanks once again for your time and attention to help us improve in the future. We hope we can welcome you soon back in our hotel. Best regards, Mario Muñoz – General Manager

    Round Indicators
    Stian F 04/09/2018 Couples

    “Very good location”

    This hotel is positioned in a very good location close to the old town square. The hotel rooms are also very nice with comfortable beds. Nice reception and resturant. However the breakfast could have been a bit more varied

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Stian, Thanks for having chosen Barceló Old Town Praha for your stay and for the time dedicated to share your experiences with us. We are pleased to see you found suitable location for your visit as well as a comfy space in our bedrooms. We will also forward your comments to our staff. Regarding the breakfast, we are sorry you didn’t like it even if it counts with more than 60 different sweet and salty products. Your comments will be taken into consideration for future improvements. Thanks as well for your comment about the bathroom amenities. Our housekeeping team has already been forwarded your comment to improve our services in the future. We hope we can welcome you soon back in our hotel. Best regards, Mario Muñoz – General Manager

    Round Indicators
    Sisinka2013 Vienna, Austria. 03/31/2018 Friends getaway

    “Soft bed but good location”

    This hotel is very very close to Staromestske namestie and Prasna brana. But you may parking your car only in garage for quite high fee 35euro. Also the bed is not bequem - very soft so we couldnt sleep well whats pitty! One advise also for breakfast - use bigger plattes and improve service..

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Sisinka, We would like to thank you for your stay in Barceló Old Town Praha and for posting your experiences in our hotel We are pleased to see our central location was one of the aspects you appreciated the most. Using our parking service, your car will be picked up in the hotel entrance, keep secure under 24 hours vigilance and be back again to the hotel when you require it driven by professional drivers. Even if you consider the price could be high, we can assure it is one of the best options in city center of Prague. Thanks again for the rest of your comments about our beds and breakfast services. We will check our services in order to improve them in the future. We hope we can welcome you soon back in our hotel! Best regards, Mario Muñoz The management

    EVALUATION

    Round Indicators

    • april 23 2018
    • Bangkok
    • Friends getaway

    Clive Frederick C

    “No Eggs Inn”


    Fantastic location, medieval feel but totally modern, super clean and great staff. What more could you want.....well Breakfast! The selection is wonderful, but there’s never a chef person serving omelets or fried eggs, was the same for four consecutive mornings. The other breakfast issue is the hours of operation....weekdays it opens at 7 am, and at the weekends 7.30 am.....please bring this forward ....yesterday a Sunday...about 50 people were hungry awaiting.....they rushed in & devoured...so even the prepared scrambled eggs were gone in seconds!


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Clive, Thanks for having chosen Barceló Old Town Praha for your stay with your family and for the time dedicated to share your experiences with us through Trip Advisor profile. We are pleased to see you found our location, as well as the cleanliness of our hotel suitable during your stay in the city of Prague, as well as we are happy to see you consider our staff to be helpful. About the issue relative to the chef breakfast, we would like to apologize; some internal issues were affecting the service in the last days and we are sorry to know it affected your experience in our hotel. We hope we can welcome you soon back in our hotel. Best regards, Mario Muñoz – General Manager

    EVALUATION

    Round Indicators

    • april 22 2018
    • Puerto Rico
    • Friends getaway

    Lizzie P

    “Excellent location and property”


    I stayed four nights. They upgraded room to a Jr Suite. Excellent location and property. Walking distance to main iconic sites, Old Town Square, bus lines, restaurants, bars, etc. Very friendly and resourceful staff. Clean, spacious and comfortable rooms.


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Lizzie, Many thanks for your stay in Barceló Old Town Praha and for your nice review! We are very pleased to see our central location in the city of Prague was suitable for your holidays. Knowing that our staff could have been helpful for you is our best price. We hope we can welcome you soon. For future reservations in any Barceló Hotel, we would recommend you to bea My Barceló loyalty program member, by booking through our own website: barcelo.com. There, the best fares for your future stays are waiting for you! Best regards

    EVALUATION

    Round Indicators

    • april 19 2018
    • Business

    saxovin

    “Great hotel - inexperienced staff - durty plates in restaurant”


    I really enjoyed my junior suite at this hotel. Great room. The build and design was really beautiful and nice. I was however suprised about the inexperienced staff. The guy who checked me in did not know if there was coffee in the room. The waiters was fore sure new in business. Last morning at breakfast I realized that the plates in the buffet all had a layer of fat on the surface. Discustng to my opinion. It's like the water used to clean the plates was not hot enough. The design is 5 stars but the staff and restaurant is 1. Total 2 stars.


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Saxovin, Thanks for having chosen Barceló Old Town Praha for your stay and for the time dedicated to share your experiences with us. We are pleased to see you liked the comfortability of our rooms and the design of the facilities. Regarding your comments about the staff, we are sorry to see you got this impression about them. Our team is composed by young people, who always try to work as hard as possible and do the best to satisfy our guests’ needs. Anyway we take accurate note about your comments in order to reinforce staff training and customer service. Thanks once again for your time and attention to help us improve in the future. We hope we can welcome you soon back in our hotel. Best regards, Mario Muñoz – General Manager

    EVALUATION

    Round Indicators

    • april 9 2018
    • Couples

    Stian F

    “Very good location”


    This hotel is positioned in a very good location close to the old town square. The hotel rooms are also very nice with comfortable beds. Nice reception and resturant. However the breakfast could have been a bit more varied


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Stian, Thanks for having chosen Barceló Old Town Praha for your stay and for the time dedicated to share your experiences with us. We are pleased to see you found suitable location for your visit as well as a comfy space in our bedrooms. We will also forward your comments to our staff. Regarding the breakfast, we are sorry you didn’t like it even if it counts with more than 60 different sweet and salty products. Your comments will be taken into consideration for future improvements. Thanks as well for your comment about the bathroom amenities. Our housekeeping team has already been forwarded your comment to improve our services in the future. We hope we can welcome you soon back in our hotel. Best regards, Mario Muñoz – General Manager

    EVALUATION

    Round Indicators

    • march 31 2018
    • Vienna, Austria
    • Friends getaway

    Sisinka2013

    “Soft bed but good location”


    This hotel is very very close to Staromestske namestie and Prasna brana. But you may parking your car only in garage for quite high fee 35euro. Also the bed is not bequem - very soft so we couldnt sleep well whats pitty! One advise also for breakfast - use bigger plattes and improve service..


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Sisinka, We would like to thank you for your stay in Barceló Old Town Praha and for posting your experiences in our hotel We are pleased to see our central location was one of the aspects you appreciated the most. Using our parking service, your car will be picked up in the hotel entrance, keep secure under 24 hours vigilance and be back again to the hotel when you require it driven by professional drivers. Even if you consider the price could be high, we can assure it is one of the best options in city center of Prague. Thanks again for the rest of your comments about our beds and breakfast services. We will check our services in order to improve them in the future. We hope we can welcome you soon back in our hotel! Best regards, Mario Muñoz The management

    Barceló Old Town Praha Hotel Surroundings

    Charming city hotel occupying a majestic 17th century building

    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    0 nights Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best online price guaranteed

    If you find a better rate, we will top it.

    We will return the difference and we will also apply an additional 10% discount to the cost of the final booking. For more information...

    ;