Barceló Old Town Praha Hotel, Prague

Barceló

Old Town Praha

From See rates

Check out our offers

Barceló

Old Town Praha

From See rates

Check out our offers

Barceló

Old Town Praha

From See rates

Check out our offers

Barceló

Old Town Praha

From See rates

Check out our offers

Barceló

Old Town Praha

From See rates

Check out our offers

The Barceló Old Town Praha hotel is a marvellous, charming hotel that offers its guests 62 spacious and elegant rooms in 5 different categories. They are spaces that perfectly combine luxury features, décor in pastel and natural colours, original parquet flooring and functional yet elegant designer furniture. The hotel includes basic services such as laundry and babysitting, but also includes a stunning Thai massage service in the privacy of your room.

Equipped with:

Philips Senseo coffee machine
Extra-comfortable mattress
40" Panoramic TV
Hot tub

Philips Senseo coffee machine
Extra-comfortable mattress
40" Panoramic TV
Hydromassage bathtub

Check-in and check-out

Check-in time: from 14.00 hrs. Check-out time: before 12.00 hrs.

Check in was so easy, the concierge spoke good English, he was pleasant, helpful and polite. We were pleasantly surprised with the Deluxe Room which came with a separate sitting room, 2 televisions, large shower room, separate toilet, safe and mini bar. Breakfast Room, Bar, and Restaurant were of a very good standard with polite and helpful staff, nothing was too much trouble. Lovely quiet Central Hotel, away from the hustle and bustle with easy walking distance to most attractions.

Barceló Old Town Praha has an excellent location in the Old Town --close to all major landmarks and sights, but not caught up in the craziness of the Old Town Square, for example. The hotel itself is beautiful, and we loved our room. The staff were incredibly friendly and accommodating with all our needs; highly recommend a stay at this hotel.

Hotel is lovely and great location and full breakfast buffet delicious. I give it a one out of 5 rating since I still have a pending issue with the hotel not following up on my request below. I booked my hotel itinerary via expedia.com. I decided to enrolled in the free Barceló Hotel guest membership rewards programs for this hotel stay back on 1st to 3rd of July 2017. I haven't checked out yet so I told front desk agent to add to my existing reservation but she didn't know how too. She gave me an email to central reservation to inform them to take action on my request and they emailed back say I must go through expedia.com directly since that's where I booked it. But, expedia supervisor helped me call the hotel directly and they front desk mgr-Kristina Bacova REFUSED to input that into my hotel reservation since she said it MUST BE booked directly with this hotel to get the hotel stay rewards on my Barceló guest. But, that's not true since other hotels allow customers to book via a 3rd party to accrue the hotel guest rewards membership points.

A good hotel situated in the centre of the Old Town close to all amenities. Comfortable, character rooms with all the facilities you require. Efficient staff and a good breakfast mark out this hotel as value for money in a crowded market. A voluntary room upgrade was much appreciated.

Website not good took 4 attempts to book this and each time failed and had to start again. The uk free phone number for Barcelo is disconnected but is still on their website.They offered baby sitting on their web site but this was one of the staff calling a friend. Really? Mattress was terrible but I was told they only do super firm. Customer service training would be a good start,the first response from the staff is not how can I help but 'no'. It's a real shame as the facilities are nice and location is great but the owners need to start to care about their customers .