Family Club at Barceló Bávaro Palace Deluxe Hotel Pool

Family Club at Barceló Bávaro Palace

Texto: 37096 Luxury family rooms and completely exclusive service at the Bávaro Palace hotel. Carretera Bávaro, Km. 1 | 23301 Bávaro, Higuey | PO Box 3177
+1 809 227 2356 +1 809 6867723
Family Club at Barceló Bávaro Palace Texto: 37096 4 out of 5 based on 128 ratings. 128 user reviews.
Family Club at Barceló Bávaro Palace reviewed by Stars071172 on . Family club rip-off Do not pay extra for the family club, the main pool areas have plenty to do for the kids and they are free. They want $15 for two slides and a small wave pool, dont say i didnt warn you, there is a... Rating: 1
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Family Club at Barceló Bávaro Palace

Carretera Bávaro, Km. 1   23301 Bávaro, Higuey   PO Box 3177  


Places of Interest

18 km Punta Cana International Airport

350 m The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Family Club at Barceló Bávaro Palace

4.0/5 Round Indicators
| 136 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

55% Complete

76

Very good

25% Complete

34

Average

8% Complete

12

Poor

4% Complete

6

Very poor

5% Complete

8

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    Round Indicators
    Janet D Toronto, Canada. 01/13/2018 Family

    “New Year's Family Vacaton”

    We had a fabulous week at the Bavaro Palace over New Year's. Fabulous resort and by far the best beach in Bavaro Beach! We booked a family room which was perfect for our family of 5. Each of our 3 kids had their own beds. The beds were really comfortable. We had our own room and the kids had their own room. Both rooms had balconies. Rooms were well maintained and cleaned every day. Lots of staff! But their English is very limited. Our youngest really enjoyed the Kids Club. A decent number of activities. The golf course was great. It's difficult and lots of water. So if you are planning on playing bring lots of golf balls. The course is well maintained and the rentals are decent. Not many on the course so we were able to play quickly. Kyoto Teppanyaki was our favourite restaurant. Very interactive. Make sure you tip the chef. Important to note that all males over age 12 need to wear long pants in the restaurants that require reservations. They don't tell you this when you book your reservations. Mexico Lindo is a great choice as well for dinner. La Dolce Vita is good as well. Zumba dance classes were fun on the beach. SUP, Catamarans and Kayaks were good. Only thing I'd like to see improved are the tennis courts. They need to be resurfaced. Tennis clinics would be a good addition to the Resort.
    Round Indicators
    Bettyliza T 12/21/2017 Friends getaway

    “Girls Vacation”

    This Place was so great to be at with friends we had a blast I had a allergic reaction to sea food but we had the allergy meds and even that happening I still had a blast with them. I would definitely go there again anytime This was Aug 2010 the below button does not let you choose other dates
    Round Indicators
    Michael S Philadelphia. 11/25/2017 Family

    “Fantastic 6 day family trip”

    American family of 5, three teen daughters. Beautiful large resort, very friendly employees, great service. Upon arrival there were a few maintenance issues in our room with the televisions and bathroom door, management immediately arrived and other employees within minutes and corrected by replacing TVs and fixing the others issues. We treat people with a greeting and respect and that is what we received from employees. The employees are very hard workers who do a great job. There are so many people that made our stay a great one, although there was no pressure at the resort, we tried to spread out tips as best we could, it helped to bring a stash of $1 and $5. The grounds are well maintained, all hours of the day and evening. The specialty restaurants had delicious foods, the main buffet was also very good with a lot to choose from. From airport to resort, only about 20-25 minute drive. I would not hesitate to return.
    Round Indicators
    Stars071172 10/20/2017 Family

    “Family club rip-off”

    Do not pay extra for the family club, the main pool areas have plenty to do for the kids and they are free. They want $15 for two slides and a small wave pool, dont say i didnt warn you, there is a reason it is always empty.

    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
     Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Bavaro Palace hotel and apologize if you experienced any inconsistency in our service; we have read your review with our utmost attention and will take note of your constructive remarks. We lament not having met your expectations at all because our main goal strives in having a great ambience to satisfy our guests requirements; we regret that we were not able to fulfill your expectations We do not want to stay with the wrong image of the hotel. We invite you to return to visit us the next time you decide to return to the Dominican Republic. Sincerely, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

    Round Indicators
    cfd08 URBANA. 10/09/2017 Family

    “Great family vacation”

    My family traveled here with a 4yr old and 1 1/2yr old. We had a great time. The property is perfect for families. There is so much to do with the water park, main pool, beach, and mini pool for kids. The restaurants were amazing. I thought the buffet food was really good and the selection was great. We have stayed at other high end resorts and this was just as good and better price. Everyone was friendly and din't seem annoyed when the kids misbehaved. The property is large but there is a train that takes you around. My kids loved riding the train and waving at everyone. The beach is nice and the water is really blue here with no big waves. Our room was located near the kids water park which was perfect b/c theres a train stop there, bar, and a customer service desk where you make your dinner reservations. The dinner reservation system would be my only complaint. They would say there were no reservation till 8 at night at any restaurants. You would walk by the restaurant and maybe 5 tables would have people at them, literally probably 50 tables open. Though if you made a reservation the day before we had no problem getting in early. Just thought that was frustrating with young kids who go to bed at 8. Also Santa Fe steak house had the best kids menu, wish all the restaurants had that menu so we could have ate at more places since the 4yr old is a picky eater. Overall great trip and we will be back!!!

    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our team reaching that goal. Thanks for your kind words to our property, it’s a pleasure to know we meet your holiday expectation and our facilities like the room you stayed, the infrastructure, our kids’ facilities, and more were to your liking. It is a pleasure for us to hear that we were able to provide you a delightful stay in our resort and that we fulfilled your expectations. We are glad that our beautiful beach, your room as well as the service. I hope to have the opportunity to host in the near future and show you our commitment to excellence service and guests’ satisfaction. Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace

    EVALUATION

    Round Indicators

    • january 13 2018
    • Toronto, Canada
    • Family

    Janet D

    “New Year's Family Vacaton”


    We had a fabulous week at the Bavaro Palace over New Year's. Fabulous resort and by far the best beach in Bavaro Beach! We booked a family room which was perfect for our family of 5. Each of our 3 kids had their own beds. The beds were really comfortable. We had our own room and the kids had their own room. Both rooms had balconies. Rooms were well maintained and cleaned every day. Lots of staff! But their English is very limited. Our youngest really enjoyed the Kids Club. A decent number of activities. The golf course was great. It's difficult and lots of water. So if you are planning on playing bring lots of golf balls. The course is well maintained and the rentals are decent. Not many on the course so we were able to play quickly. Kyoto Teppanyaki was our favourite restaurant. Very interactive. Make sure you tip the chef. Important to note that all males over age 12 need to wear long pants in the restaurants that require reservations. They don't tell you this when you book your reservations. Mexico Lindo is a great choice as well for dinner. La Dolce Vita is good as well. Zumba dance classes were fun on the beach. SUP, Catamarans and Kayaks were good. Only thing I'd like to see improved are the tennis courts. They need to be resurfaced. Tennis clinics would be a good addition to the Resort.


    EVALUATION

    Round Indicators

    • december 21 2017
    • Friends getaway

    Bettyliza T

    “Girls Vacation”


    This Place was so great to be at with friends we had a blast I had a allergic reaction to sea food but we had the allergy meds and even that happening I still had a blast with them. I would definitely go there again anytime This was Aug 2010 the below button does not let you choose other dates


    EVALUATION

    Round Indicators

    • november 25 2017
    • Philadelphia
    • Family

    Michael S

    “Fantastic 6 day family trip”


    American family of 5, three teen daughters. Beautiful large resort, very friendly employees, great service. Upon arrival there were a few maintenance issues in our room with the televisions and bathroom door, management immediately arrived and other employees within minutes and corrected by replacing TVs and fixing the others issues. We treat people with a greeting and respect and that is what we received from employees. The employees are very hard workers who do a great job. There are so many people that made our stay a great one, although there was no pressure at the resort, we tried to spread out tips as best we could, it helped to bring a stash of $1 and $5. The grounds are well maintained, all hours of the day and evening. The specialty restaurants had delicious foods, the main buffet was also very good with a lot to choose from. From airport to resort, only about 20-25 minute drive. I would not hesitate to return.


    EVALUATION

    Round Indicators

    • october 20 2017
    • Family

    Stars071172

    “Family club rip-off”


    Do not pay extra for the family club, the main pool areas have plenty to do for the kids and they are free. They want $15 for two slides and a small wave pool, dont say i didnt warn you, there is a reason it is always empty.


    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
    Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Bavaro Palace hotel and apologize if you experienced any inconsistency in our service; we have read your review with our utmost attention and will take note of your constructive remarks. We lament not having met your expectations at all because our main goal strives in having a great ambience to satisfy our guests requirements; we regret that we were not able to fulfill your expectations We do not want to stay with the wrong image of the hotel. We invite you to return to visit us the next time you decide to return to the Dominican Republic. Sincerely, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

    EVALUATION

    Round Indicators

    • october 9 2017
    • URBANA
    • Family

    cfd08

    “Great family vacation”


    My family traveled here with a 4yr old and 1 1/2yr old. We had a great time. The property is perfect for families. There is so much to do with the water park, main pool, beach, and mini pool for kids. The restaurants were amazing. I thought the buffet food was really good and the selection was great. We have stayed at other high end resorts and this was just as good and better price. Everyone was friendly and din't seem annoyed when the kids misbehaved. The property is large but there is a train that takes you around. My kids loved riding the train and waving at everyone. The beach is nice and the water is really blue here with no big waves. Our room was located near the kids water park which was perfect b/c theres a train stop there, bar, and a customer service desk where you make your dinner reservations. The dinner reservation system would be my only complaint. They would say there were no reservation till 8 at night at any restaurants. You would walk by the restaurant and maybe 5 tables would have people at them, literally probably 50 tables open. Though if you made a reservation the day before we had no problem getting in early. Just thought that was frustrating with young kids who go to bed at 8. Also Santa Fe steak house had the best kids menu, wish all the restaurants had that menu so we could have ate at more places since the 4yr old is a picky eater. Overall great trip and we will be back!!!


    Javier C, Director General at Family Club at Barcelo Bavaro Palace Deluxe, responded to this review
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our team reaching that goal. Thanks for your kind words to our property, it’s a pleasure to know we meet your holiday expectation and our facilities like the room you stayed, the infrastructure, our kids’ facilities, and more were to your liking. It is a pleasure for us to hear that we were able to provide you a delightful stay in our resort and that we fulfilled your expectations. We are glad that our beautiful beach, your room as well as the service. I hope to have the opportunity to host in the near future and show you our commitment to excellence service and guests’ satisfaction. Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace

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