Barceló Hotel Bar Terrace  Santo Domingo

Barceló Santo Domingo

Texto: 38670 Avant-garde hotel in Santo Domingo offering the best facilities for guests staying for business or pleasure. Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero | 10203 | Santo Domingo || República Dominicana
+1 809 563 5000 +1 809 687 6576
Barceló Santo Domingo Texto: 38670 4 out of 5 based on 1594 ratings. 1594 user reviews.
Barceló Santo Domingo reviewed by henrypB9827MX on . solo on business Excellent service I’m a very good place. Every member of the staff does the best to make you feel welcome and comfortable. Nice rooms complemented by very courteous people. The bar brings live to... Rating: 5
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Barceló Santo Domingo

Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero   10203   Santo Domingo     República Dominicana  


Places of Interest

29.2 km Santo Domingo Airport

5 km National Theatre

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santo Domingo

4.0/5 Round Indicators
| 1594 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

54% Complete

867

Very good

24% Complete

394

Average

9% Complete

159

Poor

6% Complete

97

Very poor

4% Complete

77

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    Round Indicators
    henrypB9827MX North Miami Beach, Florida. 02/10/2018 Solo travel

    “solo on business”

    Excellent service I’m a very good place. Every member of the staff does the best to make you feel welcome and comfortable. Nice rooms complemented by very courteous people. The bar brings live to the hotel and gives you more than just a place to sleep.

    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Henry: First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel and are delighted to read that we were able to match your expectations. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended always and are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Dora Polanco

    Round Indicators
    jgp159 02/10/2018 Family

    “Amazing Hotel”

    Hotel staff wonderful, hotel taxi very economic & trustworthy. The rooms are great and the bar & their prices were amazing. Staying in the hotel with family is never a doubt. The casino also is great way to spend some time and win money.

    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Guest : Thank you for the great feedback of your recent holiday experience at our Barceló Santo Domingo; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff could meet all your needs during your stay. Thank you for the wonderful description of the Hotel, it is our goal to provide our guests with spotless, attractive installations and we are happy to know you liked them so much. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless always in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards Dora Polanco

    Round Indicators
    Donald D Chicago, Illinois. 02/10/2018 Solo travel

    “Noisey.. Can't sleep..”

    This hotel room was so noisey from outside streets that I could barely sleep the entire four nights. Loud car horns/beeping, continued car alarms all night, loud yelling in parking lot, and windows that do not block any noise. Worst experience ever...

    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Guest: Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Santo Domingo hotel. We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors. However, we do not seem to find records that our staff had been made aware of that while staying with us; naturally we would have changed you to another room. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Best Regards Dora Polanco

    Round Indicators
    lawryp2018 Staten Island, New York. 02/08/2018 Solo travel

    “Phil's two day stay”

    I was impressed by the hotel and the overall service the staff provided. I enjoyed the specific spot for cigar smoking, but only negative was that there were no cigars available to purchase. The experience of staying at the hotel was great!

    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Phil: Thank you for the great feedback of your recent holiday experience at our Barceló Santo Domingo; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We have read your comment carefully and we are grateful that it has been so constructive, it will be considered to take action on the matter and improve the service. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Dora Polanco

    Round Indicators
    Nadeva New York, New York. 02/05/2018

    “Wonderful experience!”

    The hotel itself is beautiful and Johanny Sosa at the front desk couldn't do enough for us. All the people in the lobby were helpful. Our room was large and exceptionally clean. The bathroom shower was wonderful!! There are 3 restaurants in the hotel and the food was great. The sundry shop stayed open late and the casino was a bonus.

    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mrs. Nadeva, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Santo Domingo hotel and we thank you for your kind recommendation to TripAdvisor’s readers. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all, specially Johanny Sosa on your behalf. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we could conquer yours. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are very happy for your highlight on the beauty of our rooms aimed at guaranteeing a memorable stay in our hotel. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Regards, Sheila Tavarez

    EVALUATION

    Round Indicators

    • february 10 2018
    • North Miami Beach, Florida
    • Solo travel

    henrypB9827MX

    “solo on business”


    Excellent service I’m a very good place. Every member of the staff does the best to make you feel welcome and comfortable. Nice rooms complemented by very courteous people. The bar brings live to the hotel and gives you more than just a place to sleep.


    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Henry: First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel and are delighted to read that we were able to match your expectations. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended always and are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Dora Polanco

    EVALUATION

    Round Indicators

    • february 10 2018
    • Family

    jgp159

    “Amazing Hotel”


    Hotel staff wonderful, hotel taxi very economic & trustworthy. The rooms are great and the bar & their prices were amazing. Staying in the hotel with family is never a doubt. The casino also is great way to spend some time and win money.


    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Guest : Thank you for the great feedback of your recent holiday experience at our Barceló Santo Domingo; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff could meet all your needs during your stay. Thank you for the wonderful description of the Hotel, it is our goal to provide our guests with spotless, attractive installations and we are happy to know you liked them so much. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless always in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards Dora Polanco

    EVALUATION

    Round Indicators

    • february 10 2018
    • Chicago, Illinois
    • Solo travel

    Donald D

    “Noisey.. Can't sleep..”


    This hotel room was so noisey from outside streets that I could barely sleep the entire four nights. Loud car horns/beeping, continued car alarms all night, loud yelling in parking lot, and windows that do not block any noise. Worst experience ever...


    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Guest: Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Santo Domingo hotel. We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors. However, we do not seem to find records that our staff had been made aware of that while staying with us; naturally we would have changed you to another room. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Best Regards Dora Polanco

    EVALUATION

    Round Indicators

    • february 8 2018
    • Staten Island, New York
    • Solo travel

    lawryp2018

    “Phil's two day stay”


    I was impressed by the hotel and the overall service the staff provided. I enjoyed the specific spot for cigar smoking, but only negative was that there were no cigars available to purchase. The experience of staying at the hotel was great!


    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Phil: Thank you for the great feedback of your recent holiday experience at our Barceló Santo Domingo; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We have read your comment carefully and we are grateful that it has been so constructive, it will be considered to take action on the matter and improve the service. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Dora Polanco

    EVALUATION

    Round Indicators

    • february 5 2018
    • New York, New York

    Nadeva

    “Wonderful experience!”


    The hotel itself is beautiful and Johanny Sosa at the front desk couldn't do enough for us. All the people in the lobby were helpful. Our room was large and exceptionally clean. The bathroom shower was wonderful!! There are 3 restaurants in the hotel and the food was great. The sundry shop stayed open late and the casino was a bonus.


    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mrs. Nadeva, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Santo Domingo hotel and we thank you for your kind recommendation to TripAdvisor’s readers. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all, specially Johanny Sosa on your behalf. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we could conquer yours. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are very happy for your highlight on the beauty of our rooms aimed at guaranteeing a memorable stay in our hotel. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Regards, Sheila Tavarez

    Barceló Hotel Pool  Santo Domingo

    Urban luxury for leisure or business trips, in the heart of Santo Domingo

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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