Barceló Hotel Pool  Costa Cancún

Occidental Costa Cancún

Texto: 28454 A hotel on the beachfront of Cancun beach which offers guests spacious rooms in a Mediterranean style. Boulevard Kukulcan, Km. 4,5 | 77500 Cancún, Quintana Roo
+52 998 8497100 +52 998 885 0615
Occidental Costa Cancún Texto: 28454 4 out of 5 based on 4874 ratings. 4874 user reviews.
Occidental Costa Cancún reviewed by Jaimee C on . High on life First time to Mexico and it was so worth the money! Loved every minute of it especially the staff and their hospitality, Mauricio was so welcoming and fun! Love occidental costa! Food can improve... Rating: 5
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Occidental Costa Cancún

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo  


Places of Interest

28 km Cancun International Airport

3 km Pok-Ta-Pok Golf Course (by Robert Trent Jones Jr.)

1 km Playa Linda

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 4968 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

43% Complete

2172

Very good

30% Complete

1494

Average

13% Complete

693

Poor

6% Complete

329

Very poor

5% Complete

281

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    Diana C 05/25/2017 Friends getaway

    “Friends Birthday!”

    This hotel is excellent celebrated a friends birthday here and the waiters Wilberth & Agusto at the Oriental Restaurant in the hotel were extremely friendly they brought her cake without us asking as soon as we mentioned it was her birthday! Visit it!! You won't regret it.
    Round Indicators
    JamieSvensen Auckland, New Zealand. 05/25/2017 Couples

    “Amazing service”

    My partner and I are both 27 years of age and had been travelling around Mexico for the month. This was our first experience at an all inclusive hotel and we were very impressed. We were initially concerned after reading many reviews online however we were totally blown away. The service was incredible and the staff were absolutely lovely to deal with. In particular, Daniel who worked in the restaurant, La Claraboya restaurant was amazing. We had a fabulous room overlooking the pool area and used all of the facilities on site. The Spa was great, here I had a massage and used the sauna / spa daily. The facilities were very clean and well looked after. In regards to the restaurants, La Claraboya was the best breakfast we thought, Albatros for lunch and Italian for dinner (although we didn't get a chance to go to the Oriental cuisine was was also meant to be amazing). Depending on how long you have here, you should definitely try them all. In regards to wifi, if this is something you require, then you should just purchase the package upfront and then it saves any worries. In regards to the location, we didn't really feel the need to leave the hotel as it had everything for us but it is situated right on the water and you can watch all the boats come and go. There is also a lovely wee beach with plenty of beach beds and a bar. It is a 30 minute taxi from the airport and cost $20US. I urge people reading the reviews to take these with a grain of salt. We nearly didn't book because of them and it would have been a huge mistake. We truly loved our whole experience at Occidental Cancun and will definitely be returning.
    Round Indicators
    kludewig11 05/24/2017 Couples

    “Great time!”

    Overall we enjoyed all aspects of our trip! The pool was great! We enjoyed the chairs & bar by the beach. Both the daytime & evening entertainment gave the place a little something extra. I was slightly disappointed by the desserts at the buffet. The 24 hour snack bar was very convenient! Staff was great and location was fine as well. We were able to take an uber and/or the local bus to the flea market and other attractions!

    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear kludewig11: Thank you for taking the time to write a few lines about your visit to Occidental Costa Cancún. Reading that we exceed your expectations fills us with pride, since our main objective is to achieve the complete satisfaction of our guests. We hope to have the honor of receiving you again very soon. Cordially, Noemi Ramirez. Assistant Manager.

    Round Indicators
    Woody F Houston, Texas. 05/24/2017 Couples

    “Beach side shade with no gotchas”

    This place is definitely focused on all the right things. Other than a few minor maintenance issues in our room (had a leak under our sink), everything was perfect. We will easily stay here again. The palm tree shade on the beach, I can't say enough. We will use this property to judge others by when we book our next trip to Cancun.

    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear Woody F: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemí Ramírez. Assistant Manager.

    Round Indicators
    MrsSSalvatto 05/23/2017 Couples

    “Affordable getaway”

    This is a great place to stay, friendly staff. It was my second time staying here. They do need some improvement in food variety. A lot of pork offered, not enough for those who doe not eat pork. Clean and full bar available. Not too far from the airport.

    ASISTENTE BARCE... C, Assistant Manager at Occidental Costa Cancun, responded to this review
     Dear MrsSSalvatto: Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We will certainly send your comments to the person in charge to take the appropriate measures and in this way to prevent it from happening again in the future. We hope to have the opportunity to have her back soon. Best regards Noemi Ramirez Assistant Manager

    EVALUATION

    Round Indicators

    • may 25 2017
    • Friends getaway

    Diana C

    “Friends Birthday!”


    This hotel is excellent celebrated a friends birthday here and the waiters Wilberth & Agusto at the Oriental Restaurant in the hotel were extremely friendly they brought her cake without us asking as soon as we mentioned it was her birthday! Visit it!! You won't regret it.


    EVALUATION

    Round Indicators

    • may 25 2017
    • Auckland, New Zealand
    • Couples

    JamieSvensen

    “Amazing service”


    My partner and I are both 27 years of age and had been travelling around Mexico for the month. This was our first experience at an all inclusive hotel and we were very impressed. We were initially concerned after reading many reviews online however we were totally blown away. The service was incredible and the staff were absolutely lovely to deal with. In particular, Daniel who worked in the restaurant, La Claraboya restaurant was amazing. We had a fabulous room overlooking the pool area and used all of the facilities on site. The Spa was great, here I had a massage and used the sauna / spa daily. The facilities were very clean and well looked after. In regards to the restaurants, La Claraboya was the best breakfast we thought, Albatros for lunch and Italian for dinner (although we didn't get a chance to go to the Oriental cuisine was was also meant to be amazing). Depending on how long you have here, you should definitely try them all. In regards to wifi, if this is something you require, then you should just purchase the package upfront and then it saves any worries. In regards to the location, we didn't really feel the need to leave the hotel as it had everything for us but it is situated right on the water and you can watch all the boats come and go. There is also a lovely wee beach with plenty of beach beds and a bar. It is a 30 minute taxi from the airport and cost $20US. I urge people reading the reviews to take these with a grain of salt. We nearly didn't book because of them and it would have been a huge mistake. We truly loved our whole experience at Occidental Cancun and will definitely be returning.


    EVALUATION

    Round Indicators

    • may 24 2017
    • Couples

    kludewig11

    “Great time!”


    Overall we enjoyed all aspects of our trip! The pool was great! We enjoyed the chairs & bar by the beach. Both the daytime & evening entertainment gave the place a little something extra. I was slightly disappointed by the desserts at the buffet. The 24 hour snack bar was very convenient! Staff was great and location was fine as well. We were able to take an uber and/or the local bus to the flea market and other attractions!


    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear kludewig11: Thank you for taking the time to write a few lines about your visit to Occidental Costa Cancún. Reading that we exceed your expectations fills us with pride, since our main objective is to achieve the complete satisfaction of our guests. We hope to have the honor of receiving you again very soon. Cordially, Noemi Ramirez. Assistant Manager.

    EVALUATION

    Round Indicators

    • may 24 2017
    • Houston, Texas
    • Couples

    Woody F

    “Beach side shade with no gotchas”


    This place is definitely focused on all the right things. Other than a few minor maintenance issues in our room (had a leak under our sink), everything was perfect. We will easily stay here again. The palm tree shade on the beach, I can't say enough. We will use this property to judge others by when we book our next trip to Cancun.


    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear Woody F: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemí Ramírez. Assistant Manager.

    EVALUATION

    Round Indicators

    • may 23 2017
    • Couples

    MrsSSalvatto

    “Affordable getaway”


    This is a great place to stay, friendly staff. It was my second time staying here. They do need some improvement in food variety. A lot of pork offered, not enough for those who doe not eat pork. Clean and full bar available. Not too far from the airport.


    ASISTENTE BARCE... C, Assistant Manager at Occidental Costa Cancun, responded to this review
    Dear MrsSSalvatto: Thank you very much for your comments; it is nice to know that you enjoyed your stay with us. We will certainly send your comments to the person in charge to take the appropriate measures and in this way to prevent it from happening again in the future. We hope to have the opportunity to have her back soon. Best regards Noemi Ramirez Assistant Manager

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