Barceló Hotel Pool  Costa Cancún

Occidental Costa Cancún

Texto: 28454 A hotel on the beachfront of Cancun beach which offers guests spacious rooms in a Mediterranean style. Boulevard Kukulcan, Km. 4,5 | 77500 Cancún, Quintana Roo
+52 998 8497100 +52 998 885 0615
Occidental Costa Cancún Texto: 28454 4 out of 5 based on 5714 ratings. 5714 user reviews.
Occidental Costa Cancún reviewed by Mariana V on . Bachlorette trip Visited Occidental Costa Cancun in October for my bachlorette. Hotel was small and grounds were well kept. we had an adjoining room with our other friends-one room was large and spacious with a large... Rating: 4
map

Occidental Costa Cancún

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo  


Places of Interest

28 km Cancun International Airport

3 km Pok-Ta-Pok Golf Course (by Robert Trent Jones Jr.)

1 km Playa Linda

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 5878 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

44% Complete

2630

Very good

29% Complete

1741

Average

13% Complete

793

Poor

6% Complete

381

Very poor

5% Complete

333

Filter by

Sort by

    Round Indicators
    Q1591WScindym 01/15/2018 Friends getaway

    “Brandon”

    Brandon is the nicest untertainer at the hotel you most see him in all is costum , must funny guys i see in my life. The food is good, room is clean and all the staff are nice thanks to all the barmaid to because of you our stay was wonderfull
    Round Indicators
    KlajdiS Livonia, Michigan. 01/14/2018 Family

    “Good hotel but needs few improvements”

    The hotel was good and the entertainment was very good. The only issue was WIFI which is not free, but that’s not the problem. It doesn’t work most of the time. We didn't use it most of the times, even that we paid for it.

    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear KlajdiS: First of all thank you very much for your comment, letting us know your opinion about our hotel will help us improve our services and facilities. We will take note of all your comments to implement the appropriate measures. Our main objective and our reason for being are to get the highest satisfaction from our customers. We hope to see you again at our hotel. Cordially, Noemí Ramírez. Assistant Manager.

    Round Indicators
    chrisX1078HH 01/13/2018 Solo travel

    “Vacation”

    Hotel was great. The staff there was very professional and treated me good. Room was nice and close to beach. Food at restaurants was good. I would stay here again. I can’t wait to go back. I highly recommend it!

    ASISTENTEGERENCIAL, Assistant manager. at Occidental Costa Cancun, responded to this review
     Dear chrisX1078HH: Thank you very much for your comments, it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have her back soon. Best regards, Noemí Ramírez. Assistant manager.

    Round Indicators
    Michael L La Crosse, Wisconsin. 01/11/2018 Couples

    “10 day stay”

    Our overall experience with this hotel was great. A few changes would make it exceptional. We both thought the food was above average for the price. The staff at the restaurants was exceptional. We had one issue with my shoes that I wore to every sit down meal. I was told i need to change them by the same hostess that had sat us the previous two nights? At any rate we left and just went to the buffet which was delicious. The bar staff was top notch Miguel &Federico, Lucio,Jhoan de Dios made great beet margaritas!,Gerardo made the best Margaritas on the rocks! I'm forgetting a few sorry. They could use beach service but it wasn't a big deal.The Hotel grounds were well kept, they do have a big bird cage that I thought was a bit strange and felt sorry for the little birds. Never went in the pool it looked nice and was very clean. The beach and ocean is what we prefer and I like being able to wade into the water without crashing waves. The port is next door, one of the reasons we picked this hotel as we like to go to Isla Mujeres. The pirate ships were entertaining to watch at night and nothing from the port bothered us. We arrived new years eve night and WOW did they have a party, one of the best new Years we've had, lasted till 4 am and was a pleasant surprise. They had nightly entertainment and there was always something going on. A few thing I would change. Move the travel and excursion people out of the lobby it gets a little clogged. We requested early room cleaning but it was a bit all over the place. The rooms could use more storage to unpack. We would definitely return to this hotel. The staff make this Hotel a four star!!

    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear Michael L: First of all thank you very much for your comment, letting us know your opinion about our hotel will help us improve our services and facilities. We will take note of all your comments to implement the appropriate measures. Our main objective and our reason for being are to get the highest satisfaction from our customers. We hope to see you again at our hotel. Cordially, Noemí Ramírez. Assistant Manager.

    Round Indicators
    troy192 01/10/2018 Couples

    “A beautiful resort with excellent amenities”

    My wife and I stayed here for our anniversary in a junior suite. The room was awesome and the staff did an exceptional job to help us celebrate and feel comfortable throughout out week-long stay. The food is top-notch and the grounds are very well kept with services and amenities at our beck and call. We enjoyed this hotel very much and would recommend it!

    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear troy192: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemi Ramirez. Assistant Manager.

    EVALUATION

    Round Indicators

    • january 15 2018
    • Friends getaway

    Q1591WScindym

    “Brandon”


    Brandon is the nicest untertainer at the hotel you most see him in all is costum , must funny guys i see in my life. The food is good, room is clean and all the staff are nice thanks to all the barmaid to because of you our stay was wonderfull


    EVALUATION

    Round Indicators

    • january 14 2018
    • Livonia, Michigan
    • Family

    KlajdiS

    “Good hotel but needs few improvements”


    The hotel was good and the entertainment was very good. The only issue was WIFI which is not free, but that’s not the problem. It doesn’t work most of the time. We didn't use it most of the times, even that we paid for it.


    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear KlajdiS: First of all thank you very much for your comment, letting us know your opinion about our hotel will help us improve our services and facilities. We will take note of all your comments to implement the appropriate measures. Our main objective and our reason for being are to get the highest satisfaction from our customers. We hope to see you again at our hotel. Cordially, Noemí Ramírez. Assistant Manager.

    EVALUATION

    Round Indicators

    • january 13 2018
    • Solo travel

    chrisX1078HH

    “Vacation”


    Hotel was great. The staff there was very professional and treated me good. Room was nice and close to beach. Food at restaurants was good. I would stay here again. I can’t wait to go back. I highly recommend it!


    ASISTENTEGERENCIAL, Assistant manager. at Occidental Costa Cancun, responded to this review
    Dear chrisX1078HH: Thank you very much for your comments, it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have her back soon. Best regards, Noemí Ramírez. Assistant manager.

    EVALUATION

    Round Indicators

    • january 11 2018
    • La Crosse, Wisconsin
    • Couples

    Michael L

    “10 day stay”


    Our overall experience with this hotel was great. A few changes would make it exceptional. We both thought the food was above average for the price. The staff at the restaurants was exceptional. We had one issue with my shoes that I wore to every sit down meal. I was told i need to change them by the same hostess that had sat us the previous two nights? At any rate we left and just went to the buffet which was delicious. The bar staff was top notch Miguel &Federico, Lucio,Jhoan de Dios made great beet margaritas!,Gerardo made the best Margaritas on the rocks! I'm forgetting a few sorry. They could use beach service but it wasn't a big deal.The Hotel grounds were well kept, they do have a big bird cage that I thought was a bit strange and felt sorry for the little birds. Never went in the pool it looked nice and was very clean. The beach and ocean is what we prefer and I like being able to wade into the water without crashing waves. The port is next door, one of the reasons we picked this hotel as we like to go to Isla Mujeres. The pirate ships were entertaining to watch at night and nothing from the port bothered us. We arrived new years eve night and WOW did they have a party, one of the best new Years we've had, lasted till 4 am and was a pleasant surprise. They had nightly entertainment and there was always something going on. A few thing I would change. Move the travel and excursion people out of the lobby it gets a little clogged. We requested early room cleaning but it was a bit all over the place. The rooms could use more storage to unpack. We would definitely return to this hotel. The staff make this Hotel a four star!!


    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear Michael L: First of all thank you very much for your comment, letting us know your opinion about our hotel will help us improve our services and facilities. We will take note of all your comments to implement the appropriate measures. Our main objective and our reason for being are to get the highest satisfaction from our customers. We hope to see you again at our hotel. Cordially, Noemí Ramírez. Assistant Manager.

    EVALUATION

    Round Indicators

    • january 10 2018
    • Couples

    troy192

    “A beautiful resort with excellent amenities”


    My wife and I stayed here for our anniversary in a junior suite. The room was awesome and the staff did an exceptional job to help us celebrate and feel comfortable throughout out week-long stay. The food is top-notch and the grounds are very well kept with services and amenities at our beck and call. We enjoyed this hotel very much and would recommend it!


    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear troy192: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemi Ramirez. Assistant Manager.

    Gastronomía del hotel Barceló Costa Cancún

    A hotel on the beachfront of Cancun beach which offers guests spacious rooms in a Mediterranean style.

    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    0 nights Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best online price guaranteed

    If you find a better rate, we will top it.

    We will return the difference and we will also apply an additional 10% discount to the cost of the final booking. For more information...