Barceló Hotel Pool  Costa Cancún

Occidental Costa Cancún

Texto: 28454 A hotel on the beachfront of Cancun beach which offers guests spacious rooms in a Mediterranean style. Boulevard Kukulcan, Km. 4,5 | 77500 Cancún, Quintana Roo
+52 998 8497100 +52 998 885 0615
Occidental Costa Cancún Texto: 28454 4 out of 5 based on 4654 ratings. 4654 user reviews.
Occidental Costa Cancún reviewed by Karen J on . A Return Trip This was our second trip and since our first trip last year the Barcelo chain in Cancun was purchased by Occidental. We were apprehensive that changes had been made that would deter from the joy of... Rating: 5
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Occidental Costa Cancún

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo  


Places of Interest

28 km Cancun International Airport

3 km Pok-Ta-Pok Golf Course (by Robert Trent Jones Jr.)

1 km Playa Linda

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 4670 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

43% Complete

2010

Very good

30% Complete

1408

Average

14% Complete

662

Poor

6% Complete

318

Very poor

5% Complete

274

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    Round Indicators
    Paige P 03/27/2017 Friends getaway

    “SpringBreak!”

    Most friendly and helpful people ever! So lovely and great first impression of hotel. Couldn't have been more sweet to my friends and I. Everything about the hotel was exceptional, and I don't give praise lightly. It was clean, stylish, roomy with excellent service in both bars, and all restaurants. Food was really good and was a great value for money. Our room was well equipped and comfortable, especially with our ocean view balcony. I could go on and on about how I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future. Shout out to the sports and entertainment team for everything you did while my friends and I were there. We enjoyed hanging out with you friends! Especially Mauricio Fierro! 😊
    Round Indicators
    loooooovethebeach So. Jersey. 03/26/2017 Couples

    “Very nice small resort - awesome staff”

    This is a lovely small resort. Staff is truly accommodating and go out of their way to make sure you have what you need. Christian at the main bar was great! Wait staff in the buffets are really good - A la carte wait staff try hard, but are not very efficient. Housekeeping staff are wonderful. Room was immaculate and requests were honored. We had ocean front room with small balcony...very happy with accommodations. When we first arrived, the beach/pool chair towel thing seemed to not be a problem, but as week progressed, needed to have a towel on a chair in the most desirable poolside spots by 7 am. Overall, this was a nice spot for a vacation. They do allow a spring break crowd, which I would have avoided had I known - however, staff is professional and I did not see them allow anyone to get really out of hand.

    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear Loooooovethebeach: We are very happy to know the kindness and excellent service of our staff. It made your holiday unforgettable. We have congratulated all the staff for the excellent work done for you to spend a spectacular holiday, we are sorry for the inconveniences with the staff at restaurants a la carte. We will put attention and take actions on your review. This motivates them to continue doing an excellent job. We are truly glad to read you had an amazing time with us and enjoyed the room, the food, the beach area, pool and the hotel in general. We look forward to your next visit. Noemí Ramírez Assistant Manager.

    Round Indicators
    808Julie Ottawa, Canada. 03/26/2017 Couples

    “winter get away”

    My husband and I stayed at this hotel February 24 to March 4th . We had a wonderful time . Loved the location, we took the city bus a few times , found it cheap and very easy to get around. The resort is small but very compacted , everything is just a short walk away. Rooms were clean, for was good , all the staff were great too many good ones to name them all. The ferry was right beside to cross over to the other Island. I would definitely recommend this place, not so much for young children, as there is not alot for them to do . We would go back again. Hope this review is helpful to others

    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear 808Julie: Thank you so much for posting a review. We really appreciate your time from your busy schedule to share your experience with others. We are pleased to read how much you enjoyed your stayed with us. Please know that our goal is to exceed before, during and after your stay. We are so happy you enjoyed your stay and look forward to welcoming you back. Noemí Ramírez Assistant Manager. Occidental Costa Cancun.

    Round Indicators
    jsim729 Orange, Connecticut. 03/26/2017 Friends getaway

    “Spring Break 2017”

    This hotel had very nice rooms with plenty of space, the food (at the buffet) changed daily and offered a wide variety of options for every meal, and the pool/beach area was beautiful. There were many activities offered throughout the day by the pool and beach, which were very fun. Mauricio, an employee at the hotel, got everyone involved in the activities and was super nice and helpful! Would definitely recommend Occidental Costa.

    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear Jsim729: We are very happy to know the kindness and excellent service of our staff. It made your holiday unforgettable. We have congratulated Mauricio for the excellent work done for you to spend a spectacular holiday, This motivates him to continue doing an excellent job, he is very happy to know his appreciation for his work. We look forward to welcoming you again, please feel free to contact us before your next visit. Noemí Ramírez Assistant Manager.

    Round Indicators
    Kevin C 03/26/2017 Family

    “Smaller than I'm used to but amazing”

    The staff are great and friendly everything is so close it makes things very convenient especially if you forget stuff in your room. You tend to run into he same people but it's nice to get to know the people you are vacationing with. Their nighttime performances are the best. I always think ok this is just filler but it is truly amazing. The staff that are around you really care about this place. I look forward to my next visit here. Thank you so much for an amazing time.

    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear Kevin C: Thank you very much for staying with us and for taking the time to share your kind and detailed review. We are so happy you enjoyed your stay and look forward to welcoming you back. Noemí Ramírez Assistant Manager. Occidental Costa Cancun.

    EVALUATION

    Round Indicators

    • march 27 2017
    • Friends getaway

    Paige P

    “SpringBreak!”


    Most friendly and helpful people ever! So lovely and great first impression of hotel. Couldn't have been more sweet to my friends and I. Everything about the hotel was exceptional, and I don't give praise lightly. It was clean, stylish, roomy with excellent service in both bars, and all restaurants. Food was really good and was a great value for money. Our room was well equipped and comfortable, especially with our ocean view balcony. I could go on and on about how I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future. Shout out to the sports and entertainment team for everything you did while my friends and I were there. We enjoyed hanging out with you friends! Especially Mauricio Fierro! 😊


    EVALUATION

    Round Indicators

    • march 26 2017
    • So. Jersey
    • Couples

    loooooovethebeach

    “Very nice small resort - awesome staff”


    This is a lovely small resort. Staff is truly accommodating and go out of their way to make sure you have what you need. Christian at the main bar was great! Wait staff in the buffets are really good - A la carte wait staff try hard, but are not very efficient. Housekeeping staff are wonderful. Room was immaculate and requests were honored. We had ocean front room with small balcony...very happy with accommodations. When we first arrived, the beach/pool chair towel thing seemed to not be a problem, but as week progressed, needed to have a towel on a chair in the most desirable poolside spots by 7 am. Overall, this was a nice spot for a vacation. They do allow a spring break crowd, which I would have avoided had I known - however, staff is professional and I did not see them allow anyone to get really out of hand.


    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear Loooooovethebeach: We are very happy to know the kindness and excellent service of our staff. It made your holiday unforgettable. We have congratulated all the staff for the excellent work done for you to spend a spectacular holiday, we are sorry for the inconveniences with the staff at restaurants a la carte. We will put attention and take actions on your review. This motivates them to continue doing an excellent job. We are truly glad to read you had an amazing time with us and enjoyed the room, the food, the beach area, pool and the hotel in general. We look forward to your next visit. Noemí Ramírez Assistant Manager.

    EVALUATION

    Round Indicators

    • march 26 2017
    • Ottawa, Canada
    • Couples

    808Julie

    “winter get away”


    My husband and I stayed at this hotel February 24 to March 4th . We had a wonderful time . Loved the location, we took the city bus a few times , found it cheap and very easy to get around. The resort is small but very compacted , everything is just a short walk away. Rooms were clean, for was good , all the staff were great too many good ones to name them all. The ferry was right beside to cross over to the other Island. I would definitely recommend this place, not so much for young children, as there is not alot for them to do . We would go back again. Hope this review is helpful to others


    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear 808Julie: Thank you so much for posting a review. We really appreciate your time from your busy schedule to share your experience with others. We are pleased to read how much you enjoyed your stayed with us. Please know that our goal is to exceed before, during and after your stay. We are so happy you enjoyed your stay and look forward to welcoming you back. Noemí Ramírez Assistant Manager. Occidental Costa Cancun.

    EVALUATION

    Round Indicators

    • march 26 2017
    • Orange, Connecticut
    • Friends getaway

    jsim729

    “Spring Break 2017”


    This hotel had very nice rooms with plenty of space, the food (at the buffet) changed daily and offered a wide variety of options for every meal, and the pool/beach area was beautiful. There were many activities offered throughout the day by the pool and beach, which were very fun. Mauricio, an employee at the hotel, got everyone involved in the activities and was super nice and helpful! Would definitely recommend Occidental Costa.


    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear Jsim729: We are very happy to know the kindness and excellent service of our staff. It made your holiday unforgettable. We have congratulated Mauricio for the excellent work done for you to spend a spectacular holiday, This motivates him to continue doing an excellent job, he is very happy to know his appreciation for his work. We look forward to welcoming you again, please feel free to contact us before your next visit. Noemí Ramírez Assistant Manager.

    EVALUATION

    Round Indicators

    • march 26 2017
    • Family

    Kevin C

    “Smaller than I'm used to but amazing”


    The staff are great and friendly everything is so close it makes things very convenient especially if you forget stuff in your room. You tend to run into he same people but it's nice to get to know the people you are vacationing with. Their nighttime performances are the best. I always think ok this is just filler but it is truly amazing. The staff that are around you really care about this place. I look forward to my next visit here. Thank you so much for an amazing time.


    ASISTENTE BARCE... C, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear Kevin C: Thank you very much for staying with us and for taking the time to share your kind and detailed review. We are so happy you enjoyed your stay and look forward to welcoming you back. Noemí Ramírez Assistant Manager. Occidental Costa Cancun.

    Gastronomía del hotel Barceló Costa Cancún

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