Barceló Hotel Pool  Costa Cancún

Occidental Costa Cancún

Texto: 28454 A hotel on the beachfront of Cancun beach which offers guests spacious rooms in a Mediterranean style. Boulevard Kukulcan, Km. 4,5 | 77500 Cancún, Quintana Roo
+52 998 8497100 +52 998 885 0615
Occidental Costa Cancún Texto: 28454 4 out of 5 based on 4519 ratings. 4519 user reviews.
Occidental Costa Cancún reviewed by Kohl B on . Small resort! Better places for family with kids! Would not recommend for family with kids just because it felt like there was not much to do. Having said that, the kids club staff was great! Tanya and Irania were so good that we even booked the... Rating: 2
map

Occidental Costa Cancún

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo  


Places of Interest

28 km Cancun International Airport

3 km Pok-Ta-Pok Golf Course (by Robert Trent Jones Jr.)

1 km Playa Linda

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 4575 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

42% Complete

1963

Very good

30% Complete

1377

Average

14% Complete

652

Poor

6% Complete

316

Very poor

5% Complete

271

Filter by

Sort by

    Round Indicators
    Emelia B 02/20/2017 Friends getaway

    “Cancun Vacation”

    Traveled to this resort with my friend. We are 17 and 18 year old girls and we came alone and booked with itravel2000. This was both of our first time's south (and flying) and we loved it! Never once did we feel unsafe, the staff was extremely amazing, the food was very good, the drinks (although watered down which is normal at an all inclusive) were good and the staff hardly let us go a second without another drink in our hands. It isn't the party atmosphere of the neighboring resorts (such as grand oasis) but we didn't mind this at all. During the day we were either on excursions or relaxing and enjoying the gorgeous pool, beach or spa and at night we went to the clubs so the quiet resort was the perfect contrast. We heard that at other resorts you'd have to wake up early to claim beach chairs if you wanted a spot there for the day but this was not the case at occidental. There was plenty of loungers/ towel space and it wasn't over crowded. As well, we were taken aback at how clean the entire resort was. Everything was scrubbed during the night and the maid's kept our room spotless (which is tough considering we're 2 teenage girls). We never had to worry about anything getting stolen to the point where my friend left her shoes downstairs before bed and a couple saw them and sought us out to return them to her the following morning. The drawback however is that the bars close there at 12am which is early if you aren't planing on going into the club district. Be sure to tip the staff adequately! And for excursions we did xplor park and the dancer cruise which we highly recommend, both of which we booked from the resort.
    Round Indicators
    CRUISER1728 Freehold, New Jersey. 02/20/2017 Friends getaway

    “just came home today”

    i stayed from the 13-17th and the resort was beautiful. everyone was so friendly and there was so much entertainment! the only thing i would change is that there were more restaurant options. if you dont make a reservation at 7 am the day of you will have to eat either at the latest time or at the snack bar. it was all inclusive the restaurants, but there was no option to just buy dinner if you couldnt make a reservation which stunk. also the walls were paper thin and we had to call and complain several times about our obnoxious adult neighbors. other wise it was an amazing time and a great hotel. highly recommend. i will for sure stay here again!
    Round Indicators
    khollenbeck Mason, Ohio. 02/20/2017 Family

    “Great service”

    This was my mom's first time out of the country and we all had a great experience. The staff was extremely friendly, especially at the Mexican restaurant - waiter, Angel and host, Augusto. The rooms were ok... they felt a little Holiday Inn-ish, but we didn't spend a whole lot of time in them. I was confused about the reservation system as we too could not get in the Italian restaurant, but every time you walked by it was just a bunch of empty tables. The Mexican, Oriental, and buffet restaurants were delicious. The biggest disappointment was that they did not offer free Wi-Fi and 2 bottles of sunscreen cost us $65, when the lady said it would only cost $40 at the gift shop. I would go back, but would like to see them offer more activities whether it was Brandon or Pedro running them or even items available to play on our own (i.e. bocci ball or horseshoes, etc...)
    Round Indicators
    Rad H 02/19/2017 Family

    “Excellent service and clean”

    We went here in feb 2017 and had a good time. First impressions of the hotel weren't good but day by day it got better. The rooms were big and comfortable. The food is good at the calabroya buffet which for some reason people thought it was reservation only but it's not for breakfast and lunch. There's also the other buffet that's open for breakfast, lunch and dinner. The beach was nice but it's pretty small. We went with a baby so it was good for us. The hotel is compact which is good if you don't like to walk long distances. The hotel is located at the end of the hotel zone closer to the downtown area. It's right next to the ferry that takes you to isla mujeres which is a must see for 14 US dollars. Overall I give it a 4 out of 5 because the food could be better but then again there's enough food for you to be satisfied.
    Round Indicators
    bulldogue1 Montreal, Canada. 02/18/2017 Couples

    “Just loved it!”

    Me and my wife were there from the 7th of february 2017 to the 15th. We loved it so much that we will be there on the 29th of march 2017 to the 5th of april. Bringing friends and family this time. As always Mexican people are very friendly nothing to say about the services we got. Except that it is very hard to get a reservation for the Italian restaurant....we never got a chance to try it. I strongly suggest they add more available tables to this one and another suggestion that would be also nice to have to avoid waiting for nothing and end up been told restaurant is full is to have 3 a board over the reservation station that say if restaurant is still available. Hope we have a chance to try this one next time. Food in buffet was good. Beach is small but have alot of chairs and a bar is close. The pool has also many chairs...always one available. There are shows at night. Lots of stuff around to do....iI suggest using the city bus alot cheaper and easy to get around. P.s. I the guy handing out Krispy Cream donuts and chocolat...this was one of my ways to giving back to your kindness....tips are not enough. See you soon.

    ASISTENTE BARCE... C, Jessica Reyna Arechiga. General Management Assistant. at Occidental Costa Cancun, responded to this review
     Dear bulldogue1: First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Costa Cancun hotel and are delighted to read that we were able to match your expectations. Thank you for highlighting those qualities that allowed you to make your stay an unforgettable experience. On the other hand we will change the way restaurants book, in order to remain part of your preference. We hope to have the opportunity to have it back soon. Best regards, Jessica Reyna Arechiga. General Management Assistant.

    EVALUATION

    Round Indicators

    • february 20 2017
    • Friends getaway

    Emelia B

    “Cancun Vacation”


    Traveled to this resort with my friend. We are 17 and 18 year old girls and we came alone and booked with itravel2000. This was both of our first time's south (and flying) and we loved it! Never once did we feel unsafe, the staff was extremely amazing, the food was very good, the drinks (although watered down which is normal at an all inclusive) were good and the staff hardly let us go a second without another drink in our hands. It isn't the party atmosphere of the neighboring resorts (such as grand oasis) but we didn't mind this at all. During the day we were either on excursions or relaxing and enjoying the gorgeous pool, beach or spa and at night we went to the clubs so the quiet resort was the perfect contrast. We heard that at other resorts you'd have to wake up early to claim beach chairs if you wanted a spot there for the day but this was not the case at occidental. There was plenty of loungers/ towel space and it wasn't over crowded. As well, we were taken aback at how clean the entire resort was. Everything was scrubbed during the night and the maid's kept our room spotless (which is tough considering we're 2 teenage girls). We never had to worry about anything getting stolen to the point where my friend left her shoes downstairs before bed and a couple saw them and sought us out to return them to her the following morning. The drawback however is that the bars close there at 12am which is early if you aren't planing on going into the club district. Be sure to tip the staff adequately! And for excursions we did xplor park and the dancer cruise which we highly recommend, both of which we booked from the resort.


    EVALUATION

    Round Indicators

    • february 20 2017
    • Freehold, New Jersey
    • Friends getaway

    CRUISER1728

    “just came home today”


    i stayed from the 13-17th and the resort was beautiful. everyone was so friendly and there was so much entertainment! the only thing i would change is that there were more restaurant options. if you dont make a reservation at 7 am the day of you will have to eat either at the latest time or at the snack bar. it was all inclusive the restaurants, but there was no option to just buy dinner if you couldnt make a reservation which stunk. also the walls were paper thin and we had to call and complain several times about our obnoxious adult neighbors. other wise it was an amazing time and a great hotel. highly recommend. i will for sure stay here again!


    EVALUATION

    Round Indicators

    • february 20 2017
    • Mason, Ohio
    • Family

    khollenbeck

    “Great service”


    This was my mom's first time out of the country and we all had a great experience. The staff was extremely friendly, especially at the Mexican restaurant - waiter, Angel and host, Augusto. The rooms were ok... they felt a little Holiday Inn-ish, but we didn't spend a whole lot of time in them. I was confused about the reservation system as we too could not get in the Italian restaurant, but every time you walked by it was just a bunch of empty tables. The Mexican, Oriental, and buffet restaurants were delicious. The biggest disappointment was that they did not offer free Wi-Fi and 2 bottles of sunscreen cost us $65, when the lady said it would only cost $40 at the gift shop. I would go back, but would like to see them offer more activities whether it was Brandon or Pedro running them or even items available to play on our own (i.e. bocci ball or horseshoes, etc...)


    EVALUATION

    Round Indicators

    • february 19 2017
    • Family

    Rad H

    “Excellent service and clean”


    We went here in feb 2017 and had a good time. First impressions of the hotel weren't good but day by day it got better. The rooms were big and comfortable. The food is good at the calabroya buffet which for some reason people thought it was reservation only but it's not for breakfast and lunch. There's also the other buffet that's open for breakfast, lunch and dinner. The beach was nice but it's pretty small. We went with a baby so it was good for us. The hotel is compact which is good if you don't like to walk long distances. The hotel is located at the end of the hotel zone closer to the downtown area. It's right next to the ferry that takes you to isla mujeres which is a must see for 14 US dollars. Overall I give it a 4 out of 5 because the food could be better but then again there's enough food for you to be satisfied.


    EVALUATION

    Round Indicators

    • february 18 2017
    • Montreal, Canada
    • Couples

    bulldogue1

    “Just loved it!”


    Me and my wife were there from the 7th of february 2017 to the 15th. We loved it so much that we will be there on the 29th of march 2017 to the 5th of april. Bringing friends and family this time. As always Mexican people are very friendly nothing to say about the services we got. Except that it is very hard to get a reservation for the Italian restaurant....we never got a chance to try it. I strongly suggest they add more available tables to this one and another suggestion that would be also nice to have to avoid waiting for nothing and end up been told restaurant is full is to have 3 a board over the reservation station that say if restaurant is still available. Hope we have a chance to try this one next time. Food in buffet was good. Beach is small but have alot of chairs and a bar is close. The pool has also many chairs...always one available. There are shows at night. Lots of stuff around to do....iI suggest using the city bus alot cheaper and easy to get around. P.s. I the guy handing out Krispy Cream donuts and chocolat...this was one of my ways to giving back to your kindness....tips are not enough. See you soon.


    ASISTENTE BARCE... C, Jessica Reyna Arechiga. General Management Assistant. at Occidental Costa Cancun, responded to this review
    Dear bulldogue1: First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Costa Cancun hotel and are delighted to read that we were able to match your expectations. Thank you for highlighting those qualities that allowed you to make your stay an unforgettable experience. On the other hand we will change the way restaurants book, in order to remain part of your preference. We hope to have the opportunity to have it back soon. Best regards, Jessica Reyna Arechiga. General Management Assistant.

    Gastronomía del hotel Barceló Costa Cancún

    A hotel on the beachfront of Cancun beach which offers guests spacious rooms in a Mediterranean style.

    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best online price guaranteed

    If you find a better rate, we will top it.

    We will return the difference and we will also apply an additional 10% discount to the cost of the final booking. For more information...