Facade of the Barceló Mexico Reforma hotel

Barceló México Reforma

Texto: 112245 Five-star hotel in the centre of Mexico City. Paseo de la Reforma, 1 | Ciudad de México | Col. Tabacalera CP 06030 | México
+52 5551285000 *
Barceló México Reforma Texto: 112245 4.5 out of 5 based on 951 ratings. 951 user reviews.
Barceló México Reforma reviewed by jmartinez531 on . Barcelo Reforma is amazing. This place has it all and is situated in a the heart of Mexico City. Very clean and modern, with an amazing staff and tons of amenities. Close to museums, historic churches and landmarks and minutes... Rating: 5
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Barceló México Reforma

Paseo de la Reforma, 1   Ciudad de México   Col. Tabacalera CP 06030   México  


Places of Interest

12.7 km Mexico City International Airport (MEX)

3.4 km Zócalo – Plaza of the Constitution

6.5 km Soumaya Museum

3.6 km Cathedral

Guest reviews.

There is no better expert than a traveller.

Barceló México Reforma

4.5/5 Round Indicators
| 954 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

54% Complete

520

Very good

28% Complete

273

Average

9% Complete

93

Poor

3% Complete

30

Very poor

4% Complete

39

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    Round Indicators
    David R 11/22/2017 Couples

    “Location, Location, Location!”

    Formerly known as the Krystal Grand Hotel (Now Barceló) is perfectly situated on Paseo de la Reforma, making it easy to walk to restaurants, shops, and even to the historic district of the city. It is also close to trendy neighborhoods like Napoles and Roma Norte, not to mention lots of other landmarks. The hotel is big, clean and comfortable. It is not the nicest in the city, but definitely a good pick! Staff is friendly and bilingual and the rooms are a small but super comfy.
    Round Indicators
    jmartinez531 11/20/2017 Family

    “Barcelo Reforma is amazing.”

    This place has it all and is situated in a the heart of Mexico City. Very clean and modern, with an amazing staff and tons of amenities. Close to museums, historic churches and landmarks and minutes away from other treasures the city holds. Uber anywhere you need for a few bucks and explore the city from this great centralized location. We highly recommend Barcelo Reforma!

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Jmartinez531, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Quality Manager

    Round Indicators
    ortizjose1977 Los Angeles, California. 11/15/2017 Couples

    “Not soundproof room.”

    Great location. The problem is that the rooms are not soundproof and you can hear all the city noice/traffic at night. The breakfast buffet is aways the same every day. They need to change and add more variety

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Ortizjose1977, thank you for your recent review regarding your visit to Barceló México Reforma, kindly be informed we will transmit your comments to the corresponding party in order to make sure this situation is being followed up. We are happy to hear that you enjoy the excellent location of pur property, we look forward to the pleassure of welcoming you at our address very soon! Fernando Romero Quality Manager

    Round Indicators
    Helena M San Diego, California. 11/10/2017 Friends getaway

    “If all Barcelos are equal, I'll seek to stay at them whenever I can.”

    Complimentary breakfast and happy hour were particularly of high quality and variety. They treat you like high class. The concierge didn't really come through with the 2 requests made and the elevators can be a bit tricky. Overall, it was a dream to stay here.

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear Helena M, Thank you for taking the time to provide this feedback. It is good to hear that you were pleased with your accommodations and our staff took exceptional care of you. On the other hand, be sure that we will look ahead on the comments that you provide us. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Quality Manager

    Round Indicators
    KenyaLondon London. 11/08/2017 Family

    “Average at Best”

    Stayed at the hotel for 3 nights In October 2017. We arrived quite late with two young kids, and staff were really helpful. Check-in was very easy. Breakfast was good with a wide choice. However the hotel was undergoing various renovations, and at times during the day could be very noisy. Our rooms were not cleaned for a whole day, even after repeated phone calls to the reception and house keeping services. Location wise the hotel was great and easy to visit all the main tourist areas.

    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
     Dear KenyaLondon, Thank you for taking the time to provide this feedback. It is good to hear that you were pleased with your accommodations, on the other hand kindly be informed I have shared your concerns with the corresponding party in order to follow up this situation. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • november 22 2017
    • Couples

    David R

    “Location, Location, Location!”


    Formerly known as the Krystal Grand Hotel (Now Barceló) is perfectly situated on Paseo de la Reforma, making it easy to walk to restaurants, shops, and even to the historic district of the city. It is also close to trendy neighborhoods like Napoles and Roma Norte, not to mention lots of other landmarks. The hotel is big, clean and comfortable. It is not the nicest in the city, but definitely a good pick! Staff is friendly and bilingual and the rooms are a small but super comfy.


    EVALUATION

    Round Indicators

    • november 20 2017
    • Family

    jmartinez531

    “Barcelo Reforma is amazing.”


    This place has it all and is situated in a the heart of Mexico City. Very clean and modern, with an amazing staff and tons of amenities. Close to museums, historic churches and landmarks and minutes away from other treasures the city holds. Uber anywhere you need for a few bucks and explore the city from this great centralized location. We highly recommend Barcelo Reforma!


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Jmartinez531, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • november 15 2017
    • Los Angeles, California
    • Couples

    ortizjose1977

    “Not soundproof room.”


    Great location. The problem is that the rooms are not soundproof and you can hear all the city noice/traffic at night. The breakfast buffet is aways the same every day. They need to change and add more variety


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Ortizjose1977, thank you for your recent review regarding your visit to Barceló México Reforma, kindly be informed we will transmit your comments to the corresponding party in order to make sure this situation is being followed up. We are happy to hear that you enjoy the excellent location of pur property, we look forward to the pleassure of welcoming you at our address very soon! Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • november 10 2017
    • San Diego, California
    • Friends getaway

    Helena M

    “If all Barcelos are equal, I'll seek to stay at them whenever I can.”


    Complimentary breakfast and happy hour were particularly of high quality and variety. They treat you like high class. The concierge didn't really come through with the 2 requests made and the elevators can be a bit tricky. Overall, it was a dream to stay here.


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear Helena M, Thank you for taking the time to provide this feedback. It is good to hear that you were pleased with your accommodations and our staff took exceptional care of you. On the other hand, be sure that we will look ahead on the comments that you provide us. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Quality Manager

    EVALUATION

    Round Indicators

    • november 8 2017
    • London
    • Family

    KenyaLondon

    “Average at Best”


    Stayed at the hotel for 3 nights In October 2017. We arrived quite late with two young kids, and staff were really helpful. Check-in was very easy. Breakfast was good with a wide choice. However the hotel was undergoing various renovations, and at times during the day could be very noisy. Our rooms were not cleaned for a whole day, even after repeated phone calls to the reception and house keeping services. Location wise the hotel was great and easy to visit all the main tourist areas.


    Fernando R, Gerente at Barcelo Mexico Reforma, responded to this review
    Dear KenyaLondon, Thank you for taking the time to provide this feedback. It is good to hear that you were pleased with your accommodations, on the other hand kindly be informed I have shared your concerns with the corresponding party in order to follow up this situation. We hope we will have another opportunity to exceed your expectations again very soon! Fernando Romero Quality Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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