Habitación del hotel Occidental Querétaro

Occidental Querétaro

Texto: 93955 The ideal hotel for business trips to the city of Santiago de Querétaro. Autopista Querétaro - México #2100 Col. Lomas de Casa Blanca Querétaro, Qro. C.P. 76080
+52 442 2 22 27 60 01800 836 7679
Occidental Querétaro Texto: 93955 4 out of 5 based on 112 ratings. 112 user reviews.
Occidental Querétaro reviewed by Russ C on . Great place for the price We visit Querétaro about twice a month, and the occidental has become our hotel of choice. For the price, the beds, air conditioner, shower, television, rooms are excellent. The staff is very... Rating: 4
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Occidental Querétaro

Autopista Querétaro - México #2100 Col. Lomas de Casa Blanca Querétaro, Qro. C.P. 76080  


Places of Interest

31.7 km Querétaro Intercontinental Airport

8.17 km Querétaro Convention centre

3.9 km La Corregidora stadium

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Querétaro

4.0/5 Round Indicators
| 116 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

35% Complete

41

Very good

32% Complete

38

Average

19% Complete

23

Poor

6% Complete

7

Very poor

6% Complete

7

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    Round Indicators
    Leslie G 09/17/2017 Couples

    “Buena opción ”

    La habitación esta cómoda. Cerca de grandes vialidades. A 15 min del centro histórico y 8 del estadio. Me agrado mi estancia. Tiene A/C . Cama cómoda y grande. La tv pudiera ser de mayor tamaño. Tiene alberca y restaurante.
    Round Indicators
    Russ C 08/27/2017 Family

    “Great place for the price ”

    We visit Querétaro about twice a month, and the occidental has become our hotel of choice. For the price, the beds, air conditioner, shower, television, rooms are excellent. The staff is very nice and very helpful, hotel is very clean, parking is very safe and easily accessible. For the money, excellent hotel !!!

    , Director General at Occidental Queretaro, responded to this review
     Thank you for the great feedback of your recent visit to Occidental Queretaro; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

    Round Indicators
    Vlad742007 Mexico City, Mexico. 08/24/2017 Business

    “Not bad”

    If the internet service was good, the stay would have been so much better... A business trip with bad internet... Is simply a bad trip!!!... Besides that the service of the restaurant needs to respect opening hours... But the staff is very friendly and welcoming....

    , Director General at Occidental Queretaro, responded to this review
     Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    Round Indicators
    mcorno Humble, Texas. 07/30/2017 Family

    “Beware this Hotel does not honor Web Rates!!!”

    This Hotel does not honor web rates. Had Roci reserve the second night for us through the web and Ivan Perlin (the manager) charged us taxes twice. After a long day, when we arrived to the hotel front desk clerk Roxana stated that we owed money from the previous night when we had checked out that night, and were already on our second night. They are a mess when it comes to billing, different personal give you different versions of what is being charged. I got charged taxes twice. You tell them that the rate online is different, when you reserve online they tell you it is the booking agencies mistakes for posting that rate and will not honor the rates posted on the web. Ivan Perlin called my room at 10:19 pm while I was giving my child his medication for his epilepsy and getting my children to bed to curse me out and nag at me. Horrible management and customer service...Extremely immature. We were lost for 40 minutes when you map quest the hotel it sends you 20 minutes away. Taxi drivers do not recognize the hotel nor know where it is located.

    , Director General at Occidental Queretaro, responded to this review
     Although we sincerely regret your disappointment with your stay in our Occidental Queretaro hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

    Round Indicators
    100viridianaa Mexico City, Mexico. 06/26/2017 Couples

    “Good”

    It's a new hotel and the price was good, it still doesn't have bar service but I think is a good hotel, the rooms are comfortable, the only thing that doesn't like me was that the second tower is in front of a construction and the noise wasn't loud but still was a little uncomfortable.

    , Director General at Occidental Queretaro, responded to this review
     Firstly we would like to thank you for choosing our Occidental Querétaro hotel for your trip to Querétaro and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear.

    EVALUATION

    Round Indicators

    • september 17 2017
    • Couples

    Leslie G

    “Buena opción ”


    La habitación esta cómoda. Cerca de grandes vialidades. A 15 min del centro histórico y 8 del estadio. Me agrado mi estancia. Tiene A/C . Cama cómoda y grande. La tv pudiera ser de mayor tamaño. Tiene alberca y restaurante.


    EVALUATION

    Round Indicators

    • august 27 2017
    • Family

    Russ C

    “Great place for the price ”


    We visit Querétaro about twice a month, and the occidental has become our hotel of choice. For the price, the beds, air conditioner, shower, television, rooms are excellent. The staff is very nice and very helpful, hotel is very clean, parking is very safe and easily accessible. For the money, excellent hotel !!!


    , Director General at Occidental Queretaro, responded to this review
    Thank you for the great feedback of your recent visit to Occidental Queretaro; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

    EVALUATION

    Round Indicators

    • august 24 2017
    • Mexico City, Mexico
    • Business

    Vlad742007

    “Not bad”


    If the internet service was good, the stay would have been so much better... A business trip with bad internet... Is simply a bad trip!!!... Besides that the service of the restaurant needs to respect opening hours... But the staff is very friendly and welcoming....


    , Director General at Occidental Queretaro, responded to this review
    Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    EVALUATION

    Round Indicators

    • july 30 2017
    • Humble, Texas
    • Family

    mcorno

    “Beware this Hotel does not honor Web Rates!!!”


    This Hotel does not honor web rates. Had Roci reserve the second night for us through the web and Ivan Perlin (the manager) charged us taxes twice. After a long day, when we arrived to the hotel front desk clerk Roxana stated that we owed money from the previous night when we had checked out that night, and were already on our second night. They are a mess when it comes to billing, different personal give you different versions of what is being charged. I got charged taxes twice. You tell them that the rate online is different, when you reserve online they tell you it is the booking agencies mistakes for posting that rate and will not honor the rates posted on the web. Ivan Perlin called my room at 10:19 pm while I was giving my child his medication for his epilepsy and getting my children to bed to curse me out and nag at me. Horrible management and customer service...Extremely immature. We were lost for 40 minutes when you map quest the hotel it sends you 20 minutes away. Taxi drivers do not recognize the hotel nor know where it is located.


    , Director General at Occidental Queretaro, responded to this review
    Although we sincerely regret your disappointment with your stay in our Occidental Queretaro hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

    EVALUATION

    Round Indicators

    • june 26 2017
    • Mexico City, Mexico
    • Couples

    100viridianaa

    “Good”


    It's a new hotel and the price was good, it still doesn't have bar service but I think is a good hotel, the rooms are comfortable, the only thing that doesn't like me was that the second tower is in front of a construction and the noise wasn't loud but still was a little uncomfortable.


    , Director General at Occidental Queretaro, responded to this review
    Firstly we would like to thank you for choosing our Occidental Querétaro hotel for your trip to Querétaro and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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