Barceló Hotel Beach Allegro Playacar Resort

Allegro Playacar

Texto: 33375 The hotel specialises in offering a wide range of sports, entertainment and all types of events right on the beach at Playa del Carmen. Lote Hotelero No. 7, Desarrollo | 77710 Playacar | Playa Del Carmen | Quintana Roo | México
+ 52 984 877 270 0 + 52 984 873 4507
Allegro Playacar Texto: 33375 4 out of 5 based on 5360 ratings. 5360 user reviews.
Allegro Playacar reviewed by Michael Don S on . Awesome Enjoyed the week, very relaxing, only wish buffet area was air conditioned. With the walk from room to main dining area it was uncomfortable with the humidity and heat while eating! Staff overall was... Rating: 5
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Allegro Playacar

Lote Hotelero No. 7, Desarrollo   77710 Playacar   Playa Del Carmen   Quintana Roo   México  


Places of Interest

60.5 km  Cancun International Airport

3 km Playa del Carmen

Guest reviews.

There is no better expert than a traveller.

Allegro Playacar

4.0/5 Round Indicators
| 5379 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

35% Complete

1907

Very good

35% Complete

1920

Average

15% Complete

853

Poor

7% Complete

379

Very poor

5% Complete

320

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    Round Indicators
    rudykozub 12/15/2017 Couples

    “would definitely go back”

    excellent staff, good buffet, beautiful beach, excellent location, would definitely go back, would recommend this resort to friends and family, price versus value is one of the best we've been to so far.
    Round Indicators
    madisonc113 Greeley, Colorado. 12/14/2017 Family

    “Best customer service!”

    Incredible customer service. Everyone remembered us every where we went and Saraie was wonderful! We had way too much fun thanks to a great staff! Thank you all for an amazing trip and for a great kickoff to what i hope to be the first of many trips

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Madison, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. The warmest greetings!

    Round Indicators
    JohnnyJenn 12/13/2017 Family

    “Great resort, great staff, great for families”

    Just got back from our second visit to Allegro Playacar. Great place to take kids. Great beach. Clean and well maintained. Amazing people in all areas of the hotel. We can't say enough about the entertainment staff: Mario, Samba, Alejandro and the rest of their team. So many great activities for every age - they work really hard. Kid's club is great - special thanks to Irene for all the fun activities you did with our daughters. The buffet staff are great, special thanks to Isaac and Jose. The First Club bartenders are fantastic, thank you Julio, Jose and Santiago. This resort is in a safe condominium community location so its very simple and safe to explore downtown Playa Del Carmen or some close by restaurants and shopping if you want to go off resort on your own. The only recommendation we would make is to suggest more buffet variety - we were there for 10 days and felt like we ate the same thing a lot. We would go back again.

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Johnny, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Allegro Playacar hotel and are delighted to read that we were able to match your expectations. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Warmest Regards!

    Round Indicators
    virginial18 Las Vegas, Nevada. 12/12/2017 Couples

    “Very nice property, beautiful beach and great value”

    The room was up to date and very clean...Always had water stocked, clean linens and towels and the staff would gladly bring you anything that you need. Lovely grounds and excellent staff. We are not big drinkers and the pool scene was a bit too Club Med'ish for our taste. The grounds are large enough to get away from all the partying in the day and Playacar feels more boutique'ish than Cancun which we really like..The only reason for not giving 5 stars was I felt the food could have been higher quality, but I'm a big foodie and all inclusive resorts are geared towards the masses

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Virginial, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Warmest Regards!

    Round Indicators
    R8781HSscottw Calgary, Canada. 12/11/2017 Family

    “Amazing hotel”

    Everything was great. The staff and everything was good. Good variety of foods and drinks. Very friendly staff. Many options of tours as well. I recommend everyone to go to this hotel. My family and I had a blast here.

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Scottw, Thank you for the great feedback of your recent holiday experience; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are really grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we will congratulate them all on your behalf for their contribution to your wellbeing whilst in the hotel. We hope for your next visit. Warmest Regards! Community Manager

    EVALUATION

    Round Indicators

    • december 15 2017
    • Couples

    rudykozub

    “would definitely go back”


    excellent staff, good buffet, beautiful beach, excellent location, would definitely go back, would recommend this resort to friends and family, price versus value is one of the best we've been to so far.


    EVALUATION

    Round Indicators

    • december 14 2017
    • Greeley, Colorado
    • Family

    madisonc113

    “Best customer service!”


    Incredible customer service. Everyone remembered us every where we went and Saraie was wonderful! We had way too much fun thanks to a great staff! Thank you all for an amazing trip and for a great kickoff to what i hope to be the first of many trips


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Madison, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. The warmest greetings!

    EVALUATION

    Round Indicators

    • december 13 2017
    • Family

    JohnnyJenn

    “Great resort, great staff, great for families”


    Just got back from our second visit to Allegro Playacar. Great place to take kids. Great beach. Clean and well maintained. Amazing people in all areas of the hotel. We can't say enough about the entertainment staff: Mario, Samba, Alejandro and the rest of their team. So many great activities for every age - they work really hard. Kid's club is great - special thanks to Irene for all the fun activities you did with our daughters. The buffet staff are great, special thanks to Isaac and Jose. The First Club bartenders are fantastic, thank you Julio, Jose and Santiago. This resort is in a safe condominium community location so its very simple and safe to explore downtown Playa Del Carmen or some close by restaurants and shopping if you want to go off resort on your own. The only recommendation we would make is to suggest more buffet variety - we were there for 10 days and felt like we ate the same thing a lot. We would go back again.


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Johnny, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Allegro Playacar hotel and are delighted to read that we were able to match your expectations. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Warmest Regards!

    EVALUATION

    Round Indicators

    • december 12 2017
    • Las Vegas, Nevada
    • Couples

    virginial18

    “Very nice property, beautiful beach and great value”


    The room was up to date and very clean...Always had water stocked, clean linens and towels and the staff would gladly bring you anything that you need. Lovely grounds and excellent staff. We are not big drinkers and the pool scene was a bit too Club Med'ish for our taste. The grounds are large enough to get away from all the partying in the day and Playacar feels more boutique'ish than Cancun which we really like..The only reason for not giving 5 stars was I felt the food could have been higher quality, but I'm a big foodie and all inclusive resorts are geared towards the masses


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Virginial, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Warmest Regards!

    EVALUATION

    Round Indicators

    • december 11 2017
    • Calgary, Canada
    • Family

    R8781HSscottw

    “Amazing hotel”


    Everything was great. The staff and everything was good. Good variety of foods and drinks. Very friendly staff. Many options of tours as well. I recommend everyone to go to this hotel. My family and I had a blast here.


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Scottw, Thank you for the great feedback of your recent holiday experience; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are really grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we will congratulate them all on your behalf for their contribution to your wellbeing whilst in the hotel. We hope for your next visit. Warmest Regards! Community Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

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    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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