Barceló Hotel Pool  Maya Caribe

Barceló Maya Caribe

Texto: 35190 Situated directly on the seafront, this all-inclusive 5* resort boasts beautiful architecture inspired by Mayan culture. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Caribe Texto: 35190 4.5 out of 5 based on 3103 ratings. 3103 user reviews.
Barceló Maya Caribe reviewed by landlus on . Nice resort, but needs better food Property is really nice with some great amenities that I would've liked to have used more. The food was definitely not at level for the resort, it really needs some improvements. Overall service was... Rating: 3
map

Barceló Maya Caribe

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78.7 km  Cancun International Airport 

50 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 3103 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

65% Complete

2026

Very good

22% Complete

685

Average

6% Complete

214

Poor

3% Complete

97

Very poor

2% Complete

81

Filter by

Sort by

    Round Indicators
    landlus 05/22/2017 Family

    “Nice resort, but needs better food”

    Property is really nice with some great amenities that I would've liked to have used more. The food was definitely not at level for the resort, it really needs some improvements. Overall service was good, check in definitely needs to be improved, they wasted our first day there giving us the run around.
    Round Indicators
    Mikejones9999 05/22/2017 Couples

    “Great Resort ”

    I stayed at the Barcelo Maya Caribe recently in a Junior suite. My room was amazing ,clean and extremely large. Suite has two balconies , a two large hot tubs, well stocked mini bar. The property is very large and hard to navigate but there is a double decker bus that helps to get you around the resort. Pool and the staff are nice. Only bad things are the night life and the food is just ok. There is nothing to do at night if your younger. They do have a club but it was terrible. The buffet wasn't that good and the restaurants weren't much better.
    Round Indicators
    StephanieBrianK Camarillo, California. 05/21/2017 Family

    “Not worth the price”

    We stayed here in May 2017 for our wedding. The wedding was beautiful and went on without any issues, we had the strawberry wedding package and used the gazebo and coral Playa beach for the reception. We stayed for 10 days at the Caribe in a swim up room. If you have the money for a swim up room it's very nice but personally we did not use it enough to warrant getting it. Pools and beach are great and we spent much of our time there. However for the rest of our stay the resort was below par on making accommodations for my wedding group, rooms were not placed in the same building, many of our friends and family had many issues, superior rooms are a joke for being 4star and for the price. Buffett is average, a la carte reservations are heavily limited for superior guests (more slots available for premium guests) and restaurants have issues with combining tables to accommodate groups. Rooms smell like mildew, some flood during rain storms, wifi is TERRIBLE, communication between departments is poor. FYI they charge for mini golf after 12pm (on website it stated after dark they charge due to "electricity fees"), it's either $10-15 US per game, but it is a nice course. Bowling is a joke, $15 per person per game. Surf simulator is $20 for an hour, good price but sometimes there's a lot of people you share that time with which sucks, go earlier in the day for less people. Jet Skis are $65 for 30mins which is a joke. We tried to paddle board 8 out of our 10 day stay and it wasn't available ANY DAY due to it being "too windy", on our last day I asked, in the last 2 weeks, how many days have you allowed paddle boarding? They said 3 days all in the morning because the afternoon is too choppy. Why did no one ever tell us this? Also ridiculous because they won't allow you to use them on their other beach by the Caribe and Beach even though it is much calmer. Overall this is a beautiful resort and offers much to do and see. I just do not think you get your money's worth. And for all the business we bought them for our wedding, they were not willing to go above and beyond to accommodate us which is disappointing.
    Round Indicators
    ACORIANAMARIA9 British Columbia, Canada. 05/21/2017 Couples

    “Fantastic Resort!”

    Let me start by saying that I have visited the Mayan Riviera many times, I was Wowed with this hotel from the second I walked in. we arrived in the afternoon, check in was a breeze, Lobby was beautifully decorated with Mayan statues, room was very nice, King size bed, very nice linens and pillows, bathroom had rain shower head, flat screen TV and balcony with view of of gardens. Main buffet had a nightly theme..Italian, USA, Mexican etc. two beach buffets, beach bar, swimming poor bars. beach is one of the best I have been to on the Mayan Coast, miles of sugar white sand, lots of beach chairs for everyone and pal trees for shade. This Hotel has a shopping Mall right in the lobby, one of the best Sports bars I have ever seen, Bowling alley within, bar and mini buffet within all of this! wow.. I did not want to leave this place! I only hope to come bag soon. we did 2 a la cart restaurants, Japanese and Mexican, both wonderful. Staff at the resort were pleasant and friendly. I want to thank these wonderful staff for making our vacation extra special: Doris Solis, front desk always helpful with a smile, Omar Tamay at the el rancho beach buffet, friendly, attentive always busy but always had time to check on us, excellent service! Cristina Ordonez at the Caribe buffet,supper friendly, attentive to clients, always making sure we had what we need it, and Lourdes Ortiz, at the mall bar, always wearing the biggest smile with fast attentive service! well done everyone, see you next time.
    Round Indicators
    Don S 05/21/2017 Family

    “Barco pirata”

    Excellent resort! Tremendous food and 1st class service! There are so many activities to do while here but it's a BIG resorts in lots of walking (there is a great bus service on the resort that takes you from one hotel to the others). My daughter did the flow rider (surfing) activity and had a blast! Much thanks to the expertise and patience of Luis and Eder....great instructors! We will be back again !

    EVALUATION

    Round Indicators

    • may 22 2017
    • Family

    landlus

    “Nice resort, but needs better food”


    Property is really nice with some great amenities that I would've liked to have used more. The food was definitely not at level for the resort, it really needs some improvements. Overall service was good, check in definitely needs to be improved, they wasted our first day there giving us the run around.


    EVALUATION

    Round Indicators

    • may 22 2017
    • Couples

    Mikejones9999

    “Great Resort ”


    I stayed at the Barcelo Maya Caribe recently in a Junior suite. My room was amazing ,clean and extremely large. Suite has two balconies , a two large hot tubs, well stocked mini bar. The property is very large and hard to navigate but there is a double decker bus that helps to get you around the resort. Pool and the staff are nice. Only bad things are the night life and the food is just ok. There is nothing to do at night if your younger. They do have a club but it was terrible. The buffet wasn't that good and the restaurants weren't much better.


    EVALUATION

    Round Indicators

    • may 21 2017
    • Camarillo, California
    • Family

    StephanieBrianK

    “Not worth the price”


    We stayed here in May 2017 for our wedding. The wedding was beautiful and went on without any issues, we had the strawberry wedding package and used the gazebo and coral Playa beach for the reception. We stayed for 10 days at the Caribe in a swim up room. If you have the money for a swim up room it's very nice but personally we did not use it enough to warrant getting it. Pools and beach are great and we spent much of our time there. However for the rest of our stay the resort was below par on making accommodations for my wedding group, rooms were not placed in the same building, many of our friends and family had many issues, superior rooms are a joke for being 4star and for the price. Buffett is average, a la carte reservations are heavily limited for superior guests (more slots available for premium guests) and restaurants have issues with combining tables to accommodate groups. Rooms smell like mildew, some flood during rain storms, wifi is TERRIBLE, communication between departments is poor. FYI they charge for mini golf after 12pm (on website it stated after dark they charge due to "electricity fees"), it's either $10-15 US per game, but it is a nice course. Bowling is a joke, $15 per person per game. Surf simulator is $20 for an hour, good price but sometimes there's a lot of people you share that time with which sucks, go earlier in the day for less people. Jet Skis are $65 for 30mins which is a joke. We tried to paddle board 8 out of our 10 day stay and it wasn't available ANY DAY due to it being "too windy", on our last day I asked, in the last 2 weeks, how many days have you allowed paddle boarding? They said 3 days all in the morning because the afternoon is too choppy. Why did no one ever tell us this? Also ridiculous because they won't allow you to use them on their other beach by the Caribe and Beach even though it is much calmer. Overall this is a beautiful resort and offers much to do and see. I just do not think you get your money's worth. And for all the business we bought them for our wedding, they were not willing to go above and beyond to accommodate us which is disappointing.


    EVALUATION

    Round Indicators

    • may 21 2017
    • British Columbia, Canada
    • Couples

    ACORIANAMARIA9

    “Fantastic Resort!”


    Let me start by saying that I have visited the Mayan Riviera many times, I was Wowed with this hotel from the second I walked in. we arrived in the afternoon, check in was a breeze, Lobby was beautifully decorated with Mayan statues, room was very nice, King size bed, very nice linens and pillows, bathroom had rain shower head, flat screen TV and balcony with view of of gardens. Main buffet had a nightly theme..Italian, USA, Mexican etc. two beach buffets, beach bar, swimming poor bars. beach is one of the best I have been to on the Mayan Coast, miles of sugar white sand, lots of beach chairs for everyone and pal trees for shade. This Hotel has a shopping Mall right in the lobby, one of the best Sports bars I have ever seen, Bowling alley within, bar and mini buffet within all of this! wow.. I did not want to leave this place! I only hope to come bag soon. we did 2 a la cart restaurants, Japanese and Mexican, both wonderful. Staff at the resort were pleasant and friendly. I want to thank these wonderful staff for making our vacation extra special: Doris Solis, front desk always helpful with a smile, Omar Tamay at the el rancho beach buffet, friendly, attentive always busy but always had time to check on us, excellent service! Cristina Ordonez at the Caribe buffet,supper friendly, attentive to clients, always making sure we had what we need it, and Lourdes Ortiz, at the mall bar, always wearing the biggest smile with fast attentive service! well done everyone, see you next time.


    EVALUATION

    Round Indicators

    • may 21 2017
    • Family

    Don S

    “Barco pirata”


    Excellent resort! Tremendous food and 1st class service! There are so many activities to do while here but it's a BIG resorts in lots of walking (there is a great bus service on the resort that takes you from one hotel to the others). My daughter did the flow rider (surfing) activity and had a blast! Much thanks to the expertise and patience of Luis and Eder....great instructors! We will be back again !


    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z