Barceló Hotel Pool  Maya Caribe

Barceló Maya Caribe

Texto: 35190 Situated directly on the seafront, this all-inclusive 5* resort boasts beautiful architecture inspired by Mayan culture. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Caribe Texto: 35190 4.5 out of 5 based on 3363 ratings. 3363 user reviews.
Barceló Maya Caribe reviewed by Jim B on . Best time ever! After weeks of research and hoping we chose the right place we were pleasantly surprised to be dropped off at the Barcelo Maya Caribe. We were met by friendly staff to guide us where we needed to go... Rating: 5
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Barceló Maya Caribe

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78.7 km  Cancun International Airport 

50 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Caribe

4.5/5 Round Indicators
| 3373 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

65% Complete

2195

Very good

21% Complete

740

Average

7% Complete

243

Poor

3% Complete

106

Very poor

2% Complete

89

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    Round Indicators
    08/17/2017

    “Great activities!”

    For the price, hotel is nice and clean, food is good, but the service is amazing!!!! Family and I spent a lot of time at the aquatic department kayaking, wind surfing, sailing; all at no additional cost. A big shout out to Gabriela, from the "departamento acuaticos", who took good care of us every time we stopped by. Thank you for always being so helpful and sweet. Like I said, service at this resort is a winner!
    Round Indicators
    Mandy O 08/17/2017 Friends getaway

    “Riviera Maya 2016”

    This was our third trip outside of Canada, previously stayed at Barcelona Maya Tropical and Barcelona Maya Colonial. We are weary of trying out another resort because we love everything about this place so much! Rooms were always clean, if you leave a note they will leave whatever you want in your fridge. We always get extra snacks, pop and water for late night. The only complaint I have is the late night room service, club sandwiches are soggy and inedible for me. Also, I can't remember what time it stops, but it is not late enough for those who like to drink at the Discotheque and still have a snack before bed. Best room service was the Kentucky chicken, love it. Pool was always clean, beach was raked daily and chairs always reorganized for morning. Got to see A Manta Ray and Sea Turtles right at the hotel beach! Saw more than our snorkelling excursion where we were begged for tips. We generally never brought tips to the pool/beach and never felt uncomfortable about it. If we had a great bartender, then we would go back to the room and bring him a tip which was greatly appreciated. One of my biggest worries about travelling south was the food. We heard so many people complain about the horrible food in Mexico, and I am a fairly picky eater, but I ate almost everything! Fresh cracked eggs every morning, and the cooks get to know your routine before you even get to them, so your egg is ready by the time you get to her. Service is amazing, drinks were always refilled before they were empty. The a-la-carte restaurants were my favourite. The Italian and Japanese restaurants are amazing. On our second and third return to Barcelona, we received chocolate covered strawberries and a bottle of champagne in the room. This resort has everything! Including the motorized water sports (sea-doos) that my boyfriend lives for. Rental prices are steep, I believe about $170-180 Canadian for 1/2 hour for 2 machines, but that seems average to what you would pay to rent here in Canada. We are planning to head to Veradero this fall, but don't have high hopes that any other resort will compare to Barcelo Maya! We will definitely return again.
    Round Indicators
    Jill L Stamford, United States. 08/17/2017 Family

    “A truly lovely & relaxing vacation”

    A fabulous resort complex. We stayed at the Maya Caribe but the other hotels (beach, colonial & ) looked equally good. The staff were wonderful - received a lovely and quiet room. We chose the Maya because it and the Beach hotel had the calmest waters and i think the prettiest beaches with lots of palm trees. We had a Club level room (no swim out feature though - we didn't need it) and it was fantastic. Lots of space for us and our two kids. The buffet was well stocked and looked fresh. We tried a few of the restaurants too. The best was the Kyoto at the Colonial. The least inspiring was La Trattoria Italian. The grounds were beautiful and the everything was spotless. We hope to be back soon!
    Round Indicators
    Judy S Centennial, Colorado. 08/16/2017 Family

    “All Families Come to the Beach”

    We (all 11, extended family - grandparents, parents and grandchildren) thoroughly enjoyed our stay last week. What a great place to take children of any age (ours ranged from 19 years to 1 year) there is something for everyone! Check in was a breeze, lots of help at the desk. The food was good at the buffets. We went immediately after check in to make reservations for the restaurants. There is NO ONLINE reservations available before check in and you cannot even call direct and make reservations before check in. So go as soon as you check in. Probably would not have been such a problem if you didn't want to all eat together as a group of 11. The reservation ladies were so helpful and worked and worked at it until we had times and restaurants that we wanted. We ate at the Tokyo and Mexican restaurants and would recommend both. Rooms ok. We got the first floor, which smelled a little musty the first few hours of the first day, but that went away. Had trouble with the safe, but they came and took care of it within 15 minutes. Also the ceiling fan, but that was fixed in less than 30 minutes. You will really want to run your ceiling fan all the time - so be sure it works! Ask for a room away from the theaters, as the noise goes on until about 11:30 each night. The place is SO CLEAN. The grounds are clean, the buildings are clean and well maintained, the pools and area are clean and the beaches are clean! Spotless!! Prices: It was hard to find out from other reviews what the cost was and when it applied for the sports items. The snorkel gear is free for the first hour, afterwards a cost of $6 per hour or part of hour applies. Open at the hut at the end of the pier 9am to 3pm. People think they need to snorkel off the pier, i wouldn't. Go out from the beach in front of the Colonial hotel - nice soft sand and the reefs where the fish are are close. Bring your own snorkel gear, if you have it. Lots of people used mask and snorkel only - no fins because they take up so much room to pack! The kayaks and pedal water bikes are free for the first 30 minutes, then charge after that. They give a free 1 hour scuba lesson in the pool, after that there is a charge. Mini-golf is great. A very nice little course with some good challenges. It is free from 9am to 7pm, after that they play under the lights and charge. Same applies to tennis, after 7pm there is a charge. The water park charges all the time. Bowling charges all the time, as do the Jet Skis. It is a huge resort with tons of people, but you never feel crowded. There were always chairs available at the beach or pool side. It was nice to go to the other hotels pools and beach area. You will walk and walk a lot!
    Round Indicators
    Jim B 08/15/2017 Couples

    “Best time ever!”

    After weeks of research and hoping we chose the right place we were pleasantly surprised to be dropped off at the Barcelo Maya Caribe. We were met by friendly staff to guide us where we needed to go. We went to our room to find a large room that was nicely cooled. We went to have a bite to eat and the food at all the restaurants we tried was fantastic. They have specialty restaurants that are all very good, and you sgould try as many as you can. The beach was nice white sand and shallow enough to go out fairly deep and still be able to touch. The fish are very hungry and they have have food to purchase in the little store. There is a nice pier that the fish swim all over it the water. We booked a snorkel tour that left from the pier and went up the coast a bit to some reefs. There are Hobie catamarans that are free to use each day but you have to be certified to use them. It is very easy to do and is very fun. There are shows every night for entertainment. Also, there is a marketplace to find souvenir to take home to loved ones. The prices are pretty good too.

    EVALUATION

    Round Indicators

    • august 17 2017

    “Great activities!”


    For the price, hotel is nice and clean, food is good, but the service is amazing!!!! Family and I spent a lot of time at the aquatic department kayaking, wind surfing, sailing; all at no additional cost. A big shout out to Gabriela, from the "departamento acuaticos", who took good care of us every time we stopped by. Thank you for always being so helpful and sweet. Like I said, service at this resort is a winner!


    EVALUATION

    Round Indicators

    • august 17 2017
    • Friends getaway

    Mandy O

    “Riviera Maya 2016”


    This was our third trip outside of Canada, previously stayed at Barcelona Maya Tropical and Barcelona Maya Colonial. We are weary of trying out another resort because we love everything about this place so much! Rooms were always clean, if you leave a note they will leave whatever you want in your fridge. We always get extra snacks, pop and water for late night. The only complaint I have is the late night room service, club sandwiches are soggy and inedible for me. Also, I can't remember what time it stops, but it is not late enough for those who like to drink at the Discotheque and still have a snack before bed. Best room service was the Kentucky chicken, love it. Pool was always clean, beach was raked daily and chairs always reorganized for morning. Got to see A Manta Ray and Sea Turtles right at the hotel beach! Saw more than our snorkelling excursion where we were begged for tips. We generally never brought tips to the pool/beach and never felt uncomfortable about it. If we had a great bartender, then we would go back to the room and bring him a tip which was greatly appreciated. One of my biggest worries about travelling south was the food. We heard so many people complain about the horrible food in Mexico, and I am a fairly picky eater, but I ate almost everything! Fresh cracked eggs every morning, and the cooks get to know your routine before you even get to them, so your egg is ready by the time you get to her. Service is amazing, drinks were always refilled before they were empty. The a-la-carte restaurants were my favourite. The Italian and Japanese restaurants are amazing. On our second and third return to Barcelona, we received chocolate covered strawberries and a bottle of champagne in the room. This resort has everything! Including the motorized water sports (sea-doos) that my boyfriend lives for. Rental prices are steep, I believe about $170-180 Canadian for 1/2 hour for 2 machines, but that seems average to what you would pay to rent here in Canada. We are planning to head to Veradero this fall, but don't have high hopes that any other resort will compare to Barcelo Maya! We will definitely return again.


    EVALUATION

    Round Indicators

    • august 17 2017
    • Stamford, United States
    • Family

    Jill L

    “A truly lovely & relaxing vacation”


    A fabulous resort complex. We stayed at the Maya Caribe but the other hotels (beach, colonial & ) looked equally good. The staff were wonderful - received a lovely and quiet room. We chose the Maya because it and the Beach hotel had the calmest waters and i think the prettiest beaches with lots of palm trees. We had a Club level room (no swim out feature though - we didn't need it) and it was fantastic. Lots of space for us and our two kids. The buffet was well stocked and looked fresh. We tried a few of the restaurants too. The best was the Kyoto at the Colonial. The least inspiring was La Trattoria Italian. The grounds were beautiful and the everything was spotless. We hope to be back soon!


    EVALUATION

    Round Indicators

    • august 16 2017
    • Centennial, Colorado
    • Family

    Judy S

    “All Families Come to the Beach”


    We (all 11, extended family - grandparents, parents and grandchildren) thoroughly enjoyed our stay last week. What a great place to take children of any age (ours ranged from 19 years to 1 year) there is something for everyone! Check in was a breeze, lots of help at the desk. The food was good at the buffets. We went immediately after check in to make reservations for the restaurants. There is NO ONLINE reservations available before check in and you cannot even call direct and make reservations before check in. So go as soon as you check in. Probably would not have been such a problem if you didn't want to all eat together as a group of 11. The reservation ladies were so helpful and worked and worked at it until we had times and restaurants that we wanted. We ate at the Tokyo and Mexican restaurants and would recommend both. Rooms ok. We got the first floor, which smelled a little musty the first few hours of the first day, but that went away. Had trouble with the safe, but they came and took care of it within 15 minutes. Also the ceiling fan, but that was fixed in less than 30 minutes. You will really want to run your ceiling fan all the time - so be sure it works! Ask for a room away from the theaters, as the noise goes on until about 11:30 each night. The place is SO CLEAN. The grounds are clean, the buildings are clean and well maintained, the pools and area are clean and the beaches are clean! Spotless!! Prices: It was hard to find out from other reviews what the cost was and when it applied for the sports items. The snorkel gear is free for the first hour, afterwards a cost of $6 per hour or part of hour applies. Open at the hut at the end of the pier 9am to 3pm. People think they need to snorkel off the pier, i wouldn't. Go out from the beach in front of the Colonial hotel - nice soft sand and the reefs where the fish are are close. Bring your own snorkel gear, if you have it. Lots of people used mask and snorkel only - no fins because they take up so much room to pack! The kayaks and pedal water bikes are free for the first 30 minutes, then charge after that. They give a free 1 hour scuba lesson in the pool, after that there is a charge. Mini-golf is great. A very nice little course with some good challenges. It is free from 9am to 7pm, after that they play under the lights and charge. Same applies to tennis, after 7pm there is a charge. The water park charges all the time. Bowling charges all the time, as do the Jet Skis. It is a huge resort with tons of people, but you never feel crowded. There were always chairs available at the beach or pool side. It was nice to go to the other hotels pools and beach area. You will walk and walk a lot!


    EVALUATION

    Round Indicators

    • august 15 2017
    • Couples

    Jim B

    “Best time ever!”


    After weeks of research and hoping we chose the right place we were pleasantly surprised to be dropped off at the Barcelo Maya Caribe. We were met by friendly staff to guide us where we needed to go. We went to our room to find a large room that was nicely cooled. We went to have a bite to eat and the food at all the restaurants we tried was fantastic. They have specialty restaurants that are all very good, and you sgould try as many as you can. The beach was nice white sand and shallow enough to go out fairly deep and still be able to touch. The fish are very hungry and they have have food to purchase in the little store. There is a nice pier that the fish swim all over it the water. We booked a snorkel tour that left from the pier and went up the coast a bit to some reefs. There are Hobie catamarans that are free to use each day but you have to be certified to use them. It is very easy to do and is very fun. There are shows every night for entertainment. Also, there is a marketplace to find souvenir to take home to loved ones. The prices are pretty good too.


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