Exclusive offer for booking on Barcelo.com

Get 10% off your holiday by entering the discount code: PALACEPREMIUM

Promo code valid for bookings made before 31.01.2017 and for stays up until 16.12.2017.

Barceló Hotel Beach Maya Palace Deluxe

Barceló Maya Palace

All-inclusive resort open 24 hours a day that offers sumptuous cuisine and a host of activities right on the beach. Carretera Chetumal Puerto Juárez Km. 266,3 | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1580
Barceló Maya Palace 4.5 out of 5 based on 5500 ratings. 5500 user reviews.
Barceló Maya Palace reviewed by Love2snorkel67 on . Wonderful Vacation We booked 10 days at the Palace. Did not elect to upgrade to club premium level. From the moment we arrived on the property, I can say with total honesty, every single employee we encountered was... Rating: 5
map

Barceló Maya Palace

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 5500 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

61% Complete

3363

Very good

23% Complete

1289

Average

9% Complete

517

Poor

3% Complete

175

Very poor

2% Complete

156

Filter by

Sort by

    Round Indicators
    Love2snorkel67 Newtown, Pa.. 02/16/2017 Couples

    “Wonderful Vacation”

    We booked 10 days at the Palace. Did not elect to upgrade to club premium level. From the moment we arrived on the property, I can say with total honesty, every single employee we encountered was wonderful. Professional, courteous, greeted with smiles. The hotel complex is very large, however the decorative red buses that loop constantly around the property make things easy. Grounds are kept spotlessly groomed and clean. We were put in a room that was more of a distance from the beach than we wanted, and after 1 night, we moved to a closer room, with no trouble at all. Thanks Alejandra on front desk for being so helpful! Buffets were as expected, all in all good. We ate most dinners at the specialty restaurants. Our favorite was Brasserie for French food and La Fuente for Spanish cuisine. The wait staff at all 6 specialty restaurants we went to were attentive and very professional. We hit the beach each morning to see the turtles that come up to you in shoulder deep water. Lovely. Special thanks to Caetano, our breakfast waiter, and Consuela, the adult swimming pool attendant, who never seemed to stop moving...replacing towels, serving drinks. The only tiny negative I could find, and others have commented, was there is a plastic covering on the mattress, which is a bit noisy when you move in bed, but I suppose it's necessary to have one. An absolutely wonderful experience. Thank you.
    Round Indicators
    Michelle D Edmonton, Alberta, Canada. 02/15/2017 Couples

    “Staff of the Barcelo”

    Been going for 8 years now! Front desk always is a problem,and management BUT the STAFF and the overall place is PERFECT a big thanks to the great friends (staff) we have made over the years such as our princess 😍 Angelica Acosta you rock best pool bar server! And bartenders Ismau char and the coco bar guys and girls!🍷👌😎breakfast guys David,Julio C Vazquez Alex Lopez this place is a total slice of heaven
    Round Indicators
    Mexico5 Chicago, IL. 02/15/2017 Couples

    “Would go back again”

    First time we have been here. Had a great time. Nice that there are plenty of beach chairs at the pools and on the beach. We sat in a different spot each day. They have a bus that takes you to all the other 4 hotels in this change. You can shop, use the free wifi, or just see what the other resorts are like. Con: We found the food at the buffets to be warm in temperature not hot. Never saw anyone check temperatures of the food. They had warming lights but they where not warm (stuck my hand under felt no heat). Might want to stay with food cooked in front of you. We would go back.
    Round Indicators
    lorenem500 Simpsonville. 02/15/2017 Couples

    “Wonderful place”

    Rooms were clean amenities great service excellent!!! Especially the bartender @the swim up bar Asuncion Solis we had a blast all staff was very friendly would definitely go back the food was good with many options for restaurant choices we were able to make reservations for the whole week liked the Japanese restaurant the best.
    Round Indicators
    7Kelly26 02/15/2017 Friends getaway

    “Absolutely Loved it! ”

    First of all they gave e us a free upgrade and we screamed with joy when we opened the door to a hot tub, lounge chairs entering us to our own private pool! Food and staff were wonderful and rooms, pool and ocean were all close. They have a dolphin pool and a mall. Definitely will return!!

    EVALUATION

    Round Indicators

    • february 16 2017
    • Newtown, Pa.
    • Couples

    Love2snorkel67

    “Wonderful Vacation”


    We booked 10 days at the Palace. Did not elect to upgrade to club premium level. From the moment we arrived on the property, I can say with total honesty, every single employee we encountered was wonderful. Professional, courteous, greeted with smiles. The hotel complex is very large, however the decorative red buses that loop constantly around the property make things easy. Grounds are kept spotlessly groomed and clean. We were put in a room that was more of a distance from the beach than we wanted, and after 1 night, we moved to a closer room, with no trouble at all. Thanks Alejandra on front desk for being so helpful! Buffets were as expected, all in all good. We ate most dinners at the specialty restaurants. Our favorite was Brasserie for French food and La Fuente for Spanish cuisine. The wait staff at all 6 specialty restaurants we went to were attentive and very professional. We hit the beach each morning to see the turtles that come up to you in shoulder deep water. Lovely. Special thanks to Caetano, our breakfast waiter, and Consuela, the adult swimming pool attendant, who never seemed to stop moving...replacing towels, serving drinks. The only tiny negative I could find, and others have commented, was there is a plastic covering on the mattress, which is a bit noisy when you move in bed, but I suppose it's necessary to have one. An absolutely wonderful experience. Thank you.


    EVALUATION

    Round Indicators

    • february 15 2017
    • Edmonton, Alberta, Canada
    • Couples

    Michelle D

    “Staff of the Barcelo”


    Been going for 8 years now! Front desk always is a problem,and management BUT the STAFF and the overall place is PERFECT a big thanks to the great friends (staff) we have made over the years such as our princess 😍 Angelica Acosta you rock best pool bar server! And bartenders Ismau char and the coco bar guys and girls!🍷👌😎breakfast guys David,Julio C Vazquez Alex Lopez this place is a total slice of heaven


    EVALUATION

    Round Indicators

    • february 15 2017
    • Chicago, IL
    • Couples

    Mexico5

    “Would go back again”


    First time we have been here. Had a great time. Nice that there are plenty of beach chairs at the pools and on the beach. We sat in a different spot each day. They have a bus that takes you to all the other 4 hotels in this change. You can shop, use the free wifi, or just see what the other resorts are like. Con: We found the food at the buffets to be warm in temperature not hot. Never saw anyone check temperatures of the food. They had warming lights but they where not warm (stuck my hand under felt no heat). Might want to stay with food cooked in front of you. We would go back.


    EVALUATION

    Round Indicators

    • february 15 2017
    • Simpsonville
    • Couples

    lorenem500

    “Wonderful place”


    Rooms were clean amenities great service excellent!!! Especially the bartender @the swim up bar Asuncion Solis we had a blast all staff was very friendly would definitely go back the food was good with many options for restaurant choices we were able to make reservations for the whole week liked the Japanese restaurant the best.


    EVALUATION

    Round Indicators

    • february 15 2017
    • Friends getaway

    7Kelly26

    “Absolutely Loved it! ”


    First of all they gave e us a free upgrade and we screamed with joy when we opened the door to a hot tub, lounge chairs entering us to our own private pool! Food and staff were wonderful and rooms, pool and ocean were all close. They have a dolphin pool and a mall. Definitely will return!!


    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best online price guaranteed

    If you find a better rate, we will top it.

    We will return the difference and we will also apply an additional 10% discount to the cost of the final booking. For more information...