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Barceló Hotel Beach Maya Palace Deluxe

Barceló Maya Palace

Texto: 36011 All-inclusive resort open 24 hours a day that offers sumptuous cuisine and a host of activities right on the beach. Carretera Chetumal Puerto Juárez Km. 266,3 | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1580
Barceló Maya Palace Texto: 36011 4.5 out of 5 based on 5518 ratings. 5518 user reviews.
Barceló Maya Palace reviewed by Laura S on . Very large resort and kid friendly, but not crowded. Great place! Everything was as expected, via the website. I was surprised that "all-inclusive" really only meant your meals/drinks were paid for. It seemed that any little thing we did still required more... Rating: 5
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Barceló Maya Palace

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 5515 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

61% Complete

3373

Very good

23% Complete

1292

Average

9% Complete

517

Poor

3% Complete

176

Very poor

2% Complete

157

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    Round Indicators
    Kristen C 02/23/2017 Family

    “Great family resort 🌟”

    The entire Barcelo resort is a fantastic family destination. We have been to Rivera Maya many times and usually stay at smaller places when we travel without our children (ages 6&9). This trip we wanted to have an all inclusive resort that had experiences that would be good for kids. It was amazing! The room was perfect, it had a huge comfortable king and 2 twin day beds that were perfect for the kids. Everyone has their own space. Pools and beaches were amazing. Multiple water parks and perfect sandy beaches with a good mix of shade and sun. The snorkeling right on the beach is a perfect spot to swim with sea turtles and lots of fish in beautiful clear water. There are multiple restaurants for dinner and lots of kids options. I have one child who is an adventurous eater and one picky eater and both were very happy with all the options. The buffets are easy and have lots of delicious food. The best thing was the Kids Club has tons of activities for kids of all ages. They had so much fun! The staff was great, very caring and welcoming. The kids wanted to go everyday so it left us some alone time as parents to enjoy adult time. This is a perfect resort for families, we can't wait to return!
    Round Indicators
    Dave J Brandon. 02/23/2017 Family

    “Great First Stay For Our Family”

    We just returned from our first stay at the Barcelo Maya Palace. We were there 2/15-2/22. This was our first attempt at an all-inclusive having taken three cruises prior to this. Check-in took about 30 minutes, but we understood later why as it takes a while to get guests "set-up" for the week...bracelets, internet, how to do food reservations, special communication for food allergies in our family etc. Our room had a couple of minor issues that needed to be fixed...a bathroom door was off the track and one of the blades on the ceiling fan came loose, but they were fixed the same day we called. Food was amazing. We always had access to food and were pleased with almost all of our evening dinners. Our son has several food allergies and the staff at the entire facility went above and beyond to accommodate him. We were simply given a letter at check-in (in espanol) and we'd hand that to the staff when we arrived. Some chefs even made one-off special treats for him. The pools were great. Smaller kids had their activity pool and adults had access to a huge meandering wading pool where we never felt crowded. The specialty pools (wave pool, pirate ship etc.) are in the other connected Barcelo resorts, but guests at the Palace have access to the entire resort. A double decker bus came by every 10 minutes if we wanted to ride to the connected Barcelo facilities. I can't say enough about the friendliness of the staff. We were treated like royalty. By the end of our stay we were able to make small talk in Spanish. We took advantage of snorkeling, the fitness centers, the "U-Spa", the Maya Mall, Strikers bowling alley, mini-golf and took an excursion one day. I do believe we will return to the Barcelo Maya Palace in the near future. There were so many activities, we still have plenty of new things to do when we return. One thing I will mention, even though it's all-inclusive and tips are "included", we found that some tipping is still the norm, but a $5 US tip down there is like a $10 or $15 tip in the U.S.
    Round Indicators
    mjfrost Mount Pleasant, South Carolina. 02/22/2017 Family

    “Jesus and Miguel at Caribe restaurant!”

    A spectacular experience for our first day at the resort! We explored the resort when we fist arrived and found the entire staff to be very welcoming. For dinner, we chose Caribe Restaurant, great seafood and even better atmospheres. Jesus and Miguel took care of our table, and it was Thea best service I've received in a long time. Kudos to Jesus and Miguel for a job well done!
    Round Indicators
    fishnet4 Denver, Colorado. 02/22/2017 Family

    “We love the Barcelo Palace!”

    This is our third time to stay at the Barcelo Maya Palace and we are so glad we came back. The food is great and it is very kid friendly. My kids loves the kids area (Barcy).... they always have fun activities for them to do. We have 5 year olds twins and we have to say this is the most relaxing vacations we can imagine with 2 young kids!
    Round Indicators
    shellymoqui Brick, New Jersey. 02/21/2017 Family

    “"Our family of 7 1st trip to Barcelo Maya Palace"”

    The Palace is huge and beautiful. The rooms are clean and well maintain. My 2 grandkids loved the kid's pool, the beach is beautiful. The food are delicious both in restaurants and buffet. The staffs are very nice, accommodating, friendly and helpful. Special "shout out" to Jesus Martinez and Miguel, Jacob Suarez. They go out of their way to serve you and Jesus made us "Maya Coffee", it was the best coffee i had. We will definitely be back.

    EVALUATION

    Round Indicators

    • february 23 2017
    • Family

    Kristen C

    “Great family resort 🌟”


    The entire Barcelo resort is a fantastic family destination. We have been to Rivera Maya many times and usually stay at smaller places when we travel without our children (ages 6&9). This trip we wanted to have an all inclusive resort that had experiences that would be good for kids. It was amazing! The room was perfect, it had a huge comfortable king and 2 twin day beds that were perfect for the kids. Everyone has their own space. Pools and beaches were amazing. Multiple water parks and perfect sandy beaches with a good mix of shade and sun. The snorkeling right on the beach is a perfect spot to swim with sea turtles and lots of fish in beautiful clear water. There are multiple restaurants for dinner and lots of kids options. I have one child who is an adventurous eater and one picky eater and both were very happy with all the options. The buffets are easy and have lots of delicious food. The best thing was the Kids Club has tons of activities for kids of all ages. They had so much fun! The staff was great, very caring and welcoming. The kids wanted to go everyday so it left us some alone time as parents to enjoy adult time. This is a perfect resort for families, we can't wait to return!


    EVALUATION

    Round Indicators

    • february 23 2017
    • Brandon
    • Family

    Dave J

    “Great First Stay For Our Family”


    We just returned from our first stay at the Barcelo Maya Palace. We were there 2/15-2/22. This was our first attempt at an all-inclusive having taken three cruises prior to this. Check-in took about 30 minutes, but we understood later why as it takes a while to get guests "set-up" for the week...bracelets, internet, how to do food reservations, special communication for food allergies in our family etc. Our room had a couple of minor issues that needed to be fixed...a bathroom door was off the track and one of the blades on the ceiling fan came loose, but they were fixed the same day we called. Food was amazing. We always had access to food and were pleased with almost all of our evening dinners. Our son has several food allergies and the staff at the entire facility went above and beyond to accommodate him. We were simply given a letter at check-in (in espanol) and we'd hand that to the staff when we arrived. Some chefs even made one-off special treats for him. The pools were great. Smaller kids had their activity pool and adults had access to a huge meandering wading pool where we never felt crowded. The specialty pools (wave pool, pirate ship etc.) are in the other connected Barcelo resorts, but guests at the Palace have access to the entire resort. A double decker bus came by every 10 minutes if we wanted to ride to the connected Barcelo facilities. I can't say enough about the friendliness of the staff. We were treated like royalty. By the end of our stay we were able to make small talk in Spanish. We took advantage of snorkeling, the fitness centers, the "U-Spa", the Maya Mall, Strikers bowling alley, mini-golf and took an excursion one day. I do believe we will return to the Barcelo Maya Palace in the near future. There were so many activities, we still have plenty of new things to do when we return. One thing I will mention, even though it's all-inclusive and tips are "included", we found that some tipping is still the norm, but a $5 US tip down there is like a $10 or $15 tip in the U.S.


    EVALUATION

    Round Indicators

    • february 22 2017
    • Mount Pleasant, South Carolina
    • Family

    mjfrost

    “Jesus and Miguel at Caribe restaurant!”


    A spectacular experience for our first day at the resort! We explored the resort when we fist arrived and found the entire staff to be very welcoming. For dinner, we chose Caribe Restaurant, great seafood and even better atmospheres. Jesus and Miguel took care of our table, and it was Thea best service I've received in a long time. Kudos to Jesus and Miguel for a job well done!


    EVALUATION

    Round Indicators

    • february 22 2017
    • Denver, Colorado
    • Family

    fishnet4

    “We love the Barcelo Palace!”


    This is our third time to stay at the Barcelo Maya Palace and we are so glad we came back. The food is great and it is very kid friendly. My kids loves the kids area (Barcy).... they always have fun activities for them to do. We have 5 year olds twins and we have to say this is the most relaxing vacations we can imagine with 2 young kids!


    EVALUATION

    Round Indicators

    • february 21 2017
    • Brick, New Jersey
    • Family

    shellymoqui

    “"Our family of 7 1st trip to Barcelo Maya Palace"”


    The Palace is huge and beautiful. The rooms are clean and well maintain. My 2 grandkids loved the kid's pool, the beach is beautiful. The food are delicious both in restaurants and buffet. The staffs are very nice, accommodating, friendly and helpful. Special "shout out" to Jesus Martinez and Miguel, Jacob Suarez. They go out of their way to serve you and Jesus made us "Maya Coffee", it was the best coffee i had. We will definitely be back.


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    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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