Hotel Beach Views  Occidental Grand Xcaret Resort

Occidental at Xcaret Destination

Texto: 90234 Resort in Playa del Carmen that combines the very best natural surroundings with a wide range of leisure activities including the Xcaret Theme Park. Carretera Federal Chetumal | Puerto Juárez Km. 282 | 77710 Playa del Carmen | Solidaridad - Quintana Roo | México
+ 52 984 871 540 0 + 52 984 871 5406
Occidental at Xcaret Destination Texto: 90234 4 out of 5 based on 13262 ratings. 13262 user reviews.
Occidental at Xcaret Destination reviewed by chaseb189 on . All Inclusive Vacation A beautiful resort in a beautiful location. The stay exceeded my expectations - based on staying at different resorts in the same area. The food, service, and overall experience was top notch. We... Rating: 4
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Occidental at Xcaret Destination

Carretera Federal Chetumal   Puerto Juárez Km. 282   77710 Playa del Carmen   Solidaridad - Quintana Roo   México  


Places of Interest

63.2 km  Cancun International Airport 

3 km Playa del Carmen

41 km Xel há

Just a few steps away Xcaret Park

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental at Xcaret Destination

4.0/5 Round Indicators
| 13266 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

45% Complete

6019

Very good

31% Complete

4227

Average

12% Complete

1670

Poor

5% Complete

776

Very poor

4% Complete

574

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    Round Indicators
    Sandndsea Louisville, Kentucky. 11/20/2017 Solo travel

    “One of the best A.I. experiences I've had!”

    I have stayed at three all-inclusive's in this area, this was my favorite. I always say when dealing with all-inclusives, it's all in your expectations, and what you have to compare it to. My expectations always start low, as they did with this resort but I was pleasantly surprised! The rooms were very nice and updated... well at least the one I stayed in, in block 18. Very clean and visually appealing with comfortable beds. Room was cleaned early everyday and mini fridge stocked. I always request an ocean view room but didn't get one, which was fine because the jungle view was beautiful and translated very well in photos. The food: Although the buffet wasn't as massive as other one's I've experienced, there were some good options and everything was tasty to my surprise. I only ate at the steak restaurant and paco's tacos ala carte's. The steak wasn't a "choice" cut of meat but it was very tasty as was the mashed potatoes. Paco's was over rated in my opinion but was a good option if you want something quick. Service was very slow here. Beach: The beach was full of seaweed, but that's not the resorts fault. To their credit, they had men working all day trying to clear it away. If you swam out closer to the buoy, the water was crystal clear and you could see plenty of fish. The adult section (salt water pool) is where I spent my days because of the seaweed. Emilio the snorkel instructor/life guard was just amazing! He took over my camera and got some breathtaking shots of sea urchins, puffer fish, coral, and other living things. If you are a true snorkeler, go to the the adult section as that is where he's at and where you will see some amazing sea life. I brought my own gear but they do have some for your use. Entertainment: I didn't attend any shows, but the live music in the lobby at night was a great accompaniment to a good chocolate martini and socializing with other guests. I will stay here again, it was one of the best vacations I've had of many. I gave them four stars because of the construction. Very loud jack hammers were in use.
    Round Indicators
    jerrynormanb Lincoln, Nebraska. 11/19/2017 Couples

    “Occidental Xcaret is xcellent”

    We had a marvelous experience at the Occidental Xcaret. The staff were extremely friendly and helpful. The setting is as beautiful as you could want. It has everything. The rain forest, the beach, the swimming pool, excellent food, wonderful entertainment and a magical feel for the whole place. The monkeys in the jungle coming out to greet you as you walk to the ocean is a definite plus. Definitely a place a person should stay.
    Round Indicators
    OrlaF3 Kilkenny, Ireland. 11/19/2017 Couples

    “Poor stay in a "5 star"resort”

    We stayed here for our honey moon and we were so disappointed with this five star resort. I've stayed in two star hotels that we better quality that the Occidental and will not be encouraged to stay again
    Round Indicators
    chaseb189 11/19/2017 Couples

    “All Inclusive Vacation”

    A beautiful resort in a beautiful location. The stay exceeded my expectations - based on staying at different resorts in the same area. The food, service, and overall experience was top notch. We will definitely be coming back to this resort on our next trip to Mexico.
    Round Indicators
    MoonTrek California. 11/19/2017

    “Fine for Jungle rooms, no ocean view rooms available”

    If you stay here and they happen to show you an ocean view room, beware because you will never see that again. They use the ocean view rooms as bait and switch. If you are happy with Jungle view rooms, then you will have fun here. This is a timeshare hotel and they will stalk you. Do not attend the timeshare presentation as it will take up most of your day. Xcaret is a lot of fun. Enjoy your stay and buy on Expedia or Tripadvisor. You will not save money in the long run as a member.

    EVALUATION

    Round Indicators

    • november 20 2017
    • Louisville, Kentucky
    • Solo travel

    Sandndsea

    “One of the best A.I. experiences I've had!”


    I have stayed at three all-inclusive's in this area, this was my favorite. I always say when dealing with all-inclusives, it's all in your expectations, and what you have to compare it to. My expectations always start low, as they did with this resort but I was pleasantly surprised! The rooms were very nice and updated... well at least the one I stayed in, in block 18. Very clean and visually appealing with comfortable beds. Room was cleaned early everyday and mini fridge stocked. I always request an ocean view room but didn't get one, which was fine because the jungle view was beautiful and translated very well in photos. The food: Although the buffet wasn't as massive as other one's I've experienced, there were some good options and everything was tasty to my surprise. I only ate at the steak restaurant and paco's tacos ala carte's. The steak wasn't a "choice" cut of meat but it was very tasty as was the mashed potatoes. Paco's was over rated in my opinion but was a good option if you want something quick. Service was very slow here. Beach: The beach was full of seaweed, but that's not the resorts fault. To their credit, they had men working all day trying to clear it away. If you swam out closer to the buoy, the water was crystal clear and you could see plenty of fish. The adult section (salt water pool) is where I spent my days because of the seaweed. Emilio the snorkel instructor/life guard was just amazing! He took over my camera and got some breathtaking shots of sea urchins, puffer fish, coral, and other living things. If you are a true snorkeler, go to the the adult section as that is where he's at and where you will see some amazing sea life. I brought my own gear but they do have some for your use. Entertainment: I didn't attend any shows, but the live music in the lobby at night was a great accompaniment to a good chocolate martini and socializing with other guests. I will stay here again, it was one of the best vacations I've had of many. I gave them four stars because of the construction. Very loud jack hammers were in use.


    EVALUATION

    Round Indicators

    • november 19 2017
    • Lincoln, Nebraska
    • Couples

    jerrynormanb

    “Occidental Xcaret is xcellent”


    We had a marvelous experience at the Occidental Xcaret. The staff were extremely friendly and helpful. The setting is as beautiful as you could want. It has everything. The rain forest, the beach, the swimming pool, excellent food, wonderful entertainment and a magical feel for the whole place. The monkeys in the jungle coming out to greet you as you walk to the ocean is a definite plus. Definitely a place a person should stay.


    EVALUATION

    Round Indicators

    • november 19 2017
    • Kilkenny, Ireland
    • Couples

    OrlaF3

    “Poor stay in a "5 star"resort”


    We stayed here for our honey moon and we were so disappointed with this five star resort. I've stayed in two star hotels that we better quality that the Occidental and will not be encouraged to stay again


    EVALUATION

    Round Indicators

    • november 19 2017
    • Couples

    chaseb189

    “All Inclusive Vacation”


    A beautiful resort in a beautiful location. The stay exceeded my expectations - based on staying at different resorts in the same area. The food, service, and overall experience was top notch. We will definitely be coming back to this resort on our next trip to Mexico.


    EVALUATION

    Round Indicators

    • november 19 2017
    • California

    MoonTrek

    “Fine for Jungle rooms, no ocean view rooms available”


    If you stay here and they happen to show you an ocean view room, beware because you will never see that again. They use the ocean view rooms as bait and switch. If you are happy with Jungle view rooms, then you will have fun here. This is a timeshare hotel and they will stalk you. Do not attend the timeshare presentation as it will take up most of your day. Xcaret is a lot of fun. Enjoy your stay and buy on Expedia or Tripadvisor. You will not save money in the long run as a member.


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