Hotel Beach Views  Occidental Grand Xcaret Resort

Royal Level at Occidental at Xcaret Destination

Texto: 33397 The most select part of this 5-star resort in Cancun, which includes admission to the Xcaret Park and many privileges. Carretera Chetumal Puerto Juárez Km. 282 | 77710 Riviera Maya, Quintana Roo | México
+ 52 984 871 540 0 + 52 984 871 5406
Royal Level at Occidental at Xcaret Destination Texto: 33397 4 out of 5 based on 13232 ratings. 13232 user reviews.
Royal Level at Occidental at Xcaret Destination reviewed by Jessica M on . Truly more like a 2.5 star hotel, many nicer options in Rivera Maya We were not planning on going to Mexico until less than a week before our trip. Hurricane Irma ruined our original plans, and we got the ability to change our plans. Since we booked through United... Rating: 3
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Royal Level at Occidental at Xcaret Destination

Carretera Chetumal Puerto Juárez Km. 282   77710 Riviera Maya, Quintana Roo   México  


Places of Interest

63.2 km  Cancun International Airport

5 min. Playa del Carmen

58 km Tulum

41 km Xel há

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Royal Level at Occidental at Xcaret Destination

4.0/5 Round Indicators
| 13267 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

45% Complete

6019

Very good

31% Complete

4228

Average

12% Complete

1670

Poor

5% Complete

776

Very poor

4% Complete

575

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    Round Indicators
    Pippa V Port Coquitlam, Canada. 11/20/2017 Couples

    “Vacation with Best Friends”

    A quick one week away with our best friends. Weather could have been better but the resort was very palatial and very clean. The wonderful people like Angel Hernandez and Mario from Activities and Jose Sanchez one of our servers and Emilio the attentive life guard made our stay superb!
    Round Indicators
    Sandndsea Louisville, Kentucky. 11/20/2017 Solo travel

    “One of the best A.I. experiences I've had!”

    I have stayed at three all-inclusive's in this area, this was my favorite. I always say when dealing with all-inclusives, it's all in your expectations, and what you have to compare it to. My expectations always start low, as they did with this resort but I was pleasantly surprised! The rooms were very nice and updated... well at least the one I stayed in, in block 18. Very clean and visually appealing with comfortable beds. Room was cleaned early everyday and mini fridge stocked. I always request an ocean view room but didn't get one, which was fine because the jungle view was beautiful and translated very well in photos. The food: Although the buffet wasn't as massive as other one's I've experienced, there were some good options and everything was tasty to my surprise. I only ate at the steak restaurant and paco's tacos ala carte's. The steak wasn't a "choice" cut of meat but it was very tasty as was the mashed potatoes. Paco's was over rated in my opinion but was a good option if you want something quick. Service was very slow here. Beach: The beach was full of seaweed, but that's not the resorts fault. To their credit, they had men working all day trying to clear it away. If you swam out closer to the buoy, the water was crystal clear and you could see plenty of fish. The adult section (salt water pool) is where I spent my days because of the seaweed. Emilio the snorkel instructor/life guard was just amazing! He took over my camera and got some breathtaking shots of sea urchins, puffer fish, coral, and other living things. If you are a true snorkeler, go to the the adult section as that is where he's at and where you will see some amazing sea life. I brought my own gear but they do have some for your use. Entertainment: I didn't attend any shows, but the live music in the lobby at night was a great accompaniment to a good chocolate martini and socializing with other guests. I will stay here again, it was one of the best vacations I've had of many. I gave them four stars because of the construction. Very loud jack hammers were in use.
    Round Indicators
    jerrynormanb Lincoln, Nebraska. 11/19/2017 Couples

    “Occidental Xcaret is xcellent”

    We had a marvelous experience at the Occidental Xcaret. The staff were extremely friendly and helpful. The setting is as beautiful as you could want. It has everything. The rain forest, the beach, the swimming pool, excellent food, wonderful entertainment and a magical feel for the whole place. The monkeys in the jungle coming out to greet you as you walk to the ocean is a definite plus. Definitely a place a person should stay.
    Round Indicators
    OrlaF3 Kilkenny, Ireland. 11/19/2017 Couples

    “Poor stay in a "5 star"resort”

    We stayed here for our honey moon and we were so disappointed with this five star resort. I've stayed in two star hotels that we better quality that the Occidental and will not be encouraged to stay again
    Round Indicators
    chaseb189 11/19/2017 Couples

    “All Inclusive Vacation”

    A beautiful resort in a beautiful location. The stay exceeded my expectations - based on staying at different resorts in the same area. The food, service, and overall experience was top notch. We will definitely be coming back to this resort on our next trip to Mexico.

    EVALUATION

    Round Indicators

    • november 20 2017
    • Port Coquitlam, Canada
    • Couples

    Pippa V

    “Vacation with Best Friends”


    A quick one week away with our best friends. Weather could have been better but the resort was very palatial and very clean. The wonderful people like Angel Hernandez and Mario from Activities and Jose Sanchez one of our servers and Emilio the attentive life guard made our stay superb!


    EVALUATION

    Round Indicators

    • november 20 2017
    • Louisville, Kentucky
    • Solo travel

    Sandndsea

    “One of the best A.I. experiences I've had!”


    I have stayed at three all-inclusive's in this area, this was my favorite. I always say when dealing with all-inclusives, it's all in your expectations, and what you have to compare it to. My expectations always start low, as they did with this resort but I was pleasantly surprised! The rooms were very nice and updated... well at least the one I stayed in, in block 18. Very clean and visually appealing with comfortable beds. Room was cleaned early everyday and mini fridge stocked. I always request an ocean view room but didn't get one, which was fine because the jungle view was beautiful and translated very well in photos. The food: Although the buffet wasn't as massive as other one's I've experienced, there were some good options and everything was tasty to my surprise. I only ate at the steak restaurant and paco's tacos ala carte's. The steak wasn't a "choice" cut of meat but it was very tasty as was the mashed potatoes. Paco's was over rated in my opinion but was a good option if you want something quick. Service was very slow here. Beach: The beach was full of seaweed, but that's not the resorts fault. To their credit, they had men working all day trying to clear it away. If you swam out closer to the buoy, the water was crystal clear and you could see plenty of fish. The adult section (salt water pool) is where I spent my days because of the seaweed. Emilio the snorkel instructor/life guard was just amazing! He took over my camera and got some breathtaking shots of sea urchins, puffer fish, coral, and other living things. If you are a true snorkeler, go to the the adult section as that is where he's at and where you will see some amazing sea life. I brought my own gear but they do have some for your use. Entertainment: I didn't attend any shows, but the live music in the lobby at night was a great accompaniment to a good chocolate martini and socializing with other guests. I will stay here again, it was one of the best vacations I've had of many. I gave them four stars because of the construction. Very loud jack hammers were in use.


    EVALUATION

    Round Indicators

    • november 19 2017
    • Lincoln, Nebraska
    • Couples

    jerrynormanb

    “Occidental Xcaret is xcellent”


    We had a marvelous experience at the Occidental Xcaret. The staff were extremely friendly and helpful. The setting is as beautiful as you could want. It has everything. The rain forest, the beach, the swimming pool, excellent food, wonderful entertainment and a magical feel for the whole place. The monkeys in the jungle coming out to greet you as you walk to the ocean is a definite plus. Definitely a place a person should stay.


    EVALUATION

    Round Indicators

    • november 19 2017
    • Kilkenny, Ireland
    • Couples

    OrlaF3

    “Poor stay in a "5 star"resort”


    We stayed here for our honey moon and we were so disappointed with this five star resort. I've stayed in two star hotels that we better quality that the Occidental and will not be encouraged to stay again


    EVALUATION

    Round Indicators

    • november 19 2017
    • Couples

    chaseb189

    “All Inclusive Vacation”


    A beautiful resort in a beautiful location. The stay exceeded my expectations - based on staying at different resorts in the same area. The food, service, and overall experience was top notch. We will definitely be coming back to this resort on our next trip to Mexico.


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