Servicio de habitaciones del hotel Occidental Panamá City

Occidental Panamá City

Texto: 48532 A state-of-the-art oasis that offers, in the best neighbourhood in Panama, a perfect stay for pleasure or business trips. Avenida 2da Sur, entre la Avenida Central España y la Avenida 3ra Sur, Obarrio, Bella Vista, Panamá.
(507) 307 5656 -
Occidental Panamá City Texto: 48532 4 out of 5 based on 273 ratings. 273 user reviews.
Occidental Panamá City reviewed by VivianNora on . Convenient location in a busy city ! I went to panama on business and loved staying at occidental! The location was very convenient being in the center of everything! The staff are welcoming, the views and the comfort in the room was... Rating: 4
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Occidental Panamá City

Avenida 2da Sur, entre la Avenida Central España y la Avenida 3ra Sur, Obarrio, Bella Vista, Panamá.  


Places of Interest

24 km Tocumen International Airport

15.9 km Amador Causeway

5.4 km Historic Centre

4.9 km Old Panama

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Panamá City

4.0/5 Round Indicators
| 274 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

42% Complete

116

Very good

32% Complete

89

Average

15% Complete

42

Poor

5% Complete

14

Very poor

4% Complete

13

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    Round Indicators
    Arr915 Las Vegas, Nevada. 09/13/2017 Solo travel

    “Location was great, but not very good overall”

    The location was awesome service was subpar the room was OK with the exception of mildew in the bathroom. Rooms deafly need updating our service needs to be upgraded as well restaurants all right but not memorable

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear guest, In Occidental we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Regards, Roberto Guardado General manager

    Round Indicators
    VivianNora 08/28/2017 Business

    “Convenient location in a busy city !”

    I went to panama on business and loved staying at occidental! The location was very convenient being in the center of everything! The staff are welcoming, the views and the comfort in the room was amazing!

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear Vivian, Thank you very much for sharing this great review of your recent stay at Occidental . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Sincerely regards, Roberto Guardado General manager

    Round Indicators
    TravelBugs11111 08/28/2017 Couples

    “Extremely friendly cleaning staff”

    This place is very interesting looking inside. Unique furniture, ceilings, artwork, hallways, etc. The room was great! Clean, comfortable, and spacious. I was sick at the hotel (not from the hotel) and the cleaning staff was very sweet. She came and cleaned up the bathroom for me and didn't want to take a tip. I insisted and she took it. We would definitely stay here again if we end up back in the city. Also, the restaurant on level M has a daily special 3 course meal that includes your drink for about $9.50. It was fairly good. There's a night club on the 14th floor so I imagine you wouldn't want a room on the 13th floor. We were on the 9th floor. Nice a quiet.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Sincerely regards, Roberto Guardado General manager

    Round Indicators
    655trinag Panama City, Panama. 08/24/2017 Family

    “Very good experience”

    Occidental Panama City hotel excel my expectations. For the price I wasn't expecting such a good service, quality of the rooms or the professionalism of the staff. I really recomend this hotel. The breakfast was included in the price and it was a good! Also you have a rooftop where you can have a drink and have some fun.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear guest, Thank you very much for sharing this great review of your recent stay at Occidental . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely regards, Roberto Guardado General manager

    Round Indicators
    V1884SOdavidl Isla Taboga, Panama. 08/13/2017 Couples

    “good hotel but half board food at dinner is no good”

    Nice hotel, very clean, beds are comfortable, equipped wit good quality mattresses and nice pillows, rooms and beds are big and with many amenities to make your stay comfortable, but I would not advice to go "half board"; dinner was disappointing due to luck of choice and quality of food, even though breakfast is very nice.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear David, Thank you for the great feedback of your recent holiday experience at our Occidental ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely regards Roberto Guardado Gerente general

    EVALUATION

    Round Indicators

    • september 13 2017
    • Las Vegas, Nevada
    • Solo travel

    Arr915

    “Location was great, but not very good overall”


    The location was awesome service was subpar the room was OK with the exception of mildew in the bathroom. Rooms deafly need updating our service needs to be upgraded as well restaurants all right but not memorable


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear guest, In Occidental we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • august 28 2017
    • Business

    VivianNora

    “Convenient location in a busy city !”


    I went to panama on business and loved staying at occidental! The location was very convenient being in the center of everything! The staff are welcoming, the views and the comfort in the room was amazing!


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear Vivian, Thank you very much for sharing this great review of your recent stay at Occidental . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • august 28 2017
    • Couples

    TravelBugs11111

    “Extremely friendly cleaning staff”


    This place is very interesting looking inside. Unique furniture, ceilings, artwork, hallways, etc. The room was great! Clean, comfortable, and spacious. I was sick at the hotel (not from the hotel) and the cleaning staff was very sweet. She came and cleaned up the bathroom for me and didn't want to take a tip. I insisted and she took it. We would definitely stay here again if we end up back in the city. Also, the restaurant on level M has a daily special 3 course meal that includes your drink for about $9.50. It was fairly good. There's a night club on the 14th floor so I imagine you wouldn't want a room on the 13th floor. We were on the 9th floor. Nice a quiet.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • august 24 2017
    • Panama City, Panama
    • Family

    655trinag

    “Very good experience”


    Occidental Panama City hotel excel my expectations. For the price I wasn't expecting such a good service, quality of the rooms or the professionalism of the staff. I really recomend this hotel. The breakfast was included in the price and it was a good! Also you have a rooftop where you can have a drink and have some fun.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear guest, Thank you very much for sharing this great review of your recent stay at Occidental . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • august 13 2017
    • Isla Taboga, Panama
    • Couples

    V1884SOdavidl

    “good hotel but half board food at dinner is no good”


    Nice hotel, very clean, beds are comfortable, equipped wit good quality mattresses and nice pillows, rooms and beds are big and with many amenities to make your stay comfortable, but I would not advice to go "half board"; dinner was disappointing due to luck of choice and quality of food, even though breakfast is very nice.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear David, Thank you for the great feedback of your recent holiday experience at our Occidental ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely regards Roberto Guardado Gerente general

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    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

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    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

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