Servicio de habitaciones del hotel Occidental Panamá City

Occidental Panamá City

Texto: 48532 A state-of-the-art oasis that offers, in the best neighbourhood in Panama, a perfect stay for pleasure or business trips. Avenida 2da Sur, entre la Avenida Central España y la Avenida 3ra Sur, Obarrio, Bella Vista, Panamá.
(507) 307 5656 -
Occidental Panamá City Texto: 48532 4 out of 5 based on 285 ratings. 285 user reviews.
Occidental Panamá City reviewed by 314pingc on . Good hotel to stay for long trip Location close to metro, restaurant, supermarket..., wifi is strong, room is big. The receptionists are kind and can speak English. The bathroom is big, the faucet is working quite well, making a... Rating: 5
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Occidental Panamá City

Avenida 2da Sur, entre la Avenida Central España y la Avenida 3ra Sur, Obarrio, Bella Vista, Panamá.  


Places of Interest

24 km Tocumen International Airport

15.9 km Amador Causeway

5.4 km Historic Centre

4.9 km Old Panama

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Panamá City

4.0/5 Round Indicators
| 315 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

42% Complete

135

Very good

31% Complete

99

Average

16% Complete

51

Poor

4% Complete

15

Very poor

4% Complete

15

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    Round Indicators
    TravellingBeans2015 Bristol, United Kingdom. 12/05/2017 Couples

    “Would recommend”

    Clean, spacious room with a great big shower. Gym facilities suitable for the casual exerciser. Driveway under remedial construction Dec-17, much like the entire city it seems! Good location, 5 minute walk from the Iglesia del Carmen metro station. $0.35 per person per journey on the L1 line (you have to buy a $2 travel card at the machine and pre-load with money for the journeys; 1 card between two people is encouraged by staff - tap, go through barrier, then pass card back to the other person). Location is walking distance to an array of casinos, restaurants and a mini shopping plaza. There are bigger shopping malls a bit further away (walkable or Metro to the far away ones). Good selection for breakfasts: cereals, breads, pastries, fruit, yogurt, varied hot food and cold meats/cheeses.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear Travelling, Thank you very much for sharing this great review of your recent stay at Occidental . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Sincerely regards, Roberto Guardado General manager

    Round Indicators
    aussietraveller421 11/25/2017 Solo travel

    “Great second time”

    Send time I have stayed here. The staff are wonderful and most speak English. The location is perfect. The gym is excellent by hotel standards. I would have liked more English speaking TV channels. Note the hotel charges $40 if you get lucky and bring a guest home.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental hotel with us and Tripadvisor readers. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely regards, Roberto Guardado General manager

    Round Indicators
    327julianh Orlando, Florida. 11/21/2017 Friends getaway

    “Return visit”

    This was a return visit after being in the interior of the country for a few days. I found the Superior room very satisfying and wound sekect this room again over the Jr suite I had on my first visit. Overall this is a great hotel for the price.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear Julian, Thank you very much for sharing this great review of your recent stay at Occidental . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Sincerely regards, Roberto Guardado General manager

    Round Indicators
    julianh135 Orlando, Florida. 11/21/2017 Solo travel

    “First stay”

    As this was my first stay in the Occidental Panama I selected to stay in a Jr suite only to not being impressed. On my return trip I selected the Superior room and found it a much better room. Overall the hotel is a great value and would stay here again only won’t be paying the extra money for the suite.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear Julian, In Occidental we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Regards, Roberto Guardado General manager

    Round Indicators
    Ojozlindo Teaneck, New Jersey. 10/28/2017 Couples

    “Served its purpose ”

    You get what you pay for is all I should say but I am going to add a little to it. We were there for 2 nights thankfully no longer. It is in the center of the city, I think. The carpet in the hallway was not vacuumed on either day and it was very noticeable. The shower in the room had mildew all over (usually I’m very flexible when reviewing hotel bathrooms in tropical places because the water damages the fixture due to calcium build up) this was mildew and gross. The towels were basically hard and the lint sticking to my body. Mini bar was empty and they asked us when we checked out did you use anything? Question is did you fill it? (We did say this). You get where I am going with this place right. It served its purpose for us since it was a quick stop before our trip to Cartagena.

    Roberto G, Director General at Occidental Panama City, responded to this review
     Dear guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Thank you for sharing a review of Occidental . It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • december 5 2017
    • Bristol, United Kingdom
    • Couples

    TravellingBeans2015

    “Would recommend”


    Clean, spacious room with a great big shower. Gym facilities suitable for the casual exerciser. Driveway under remedial construction Dec-17, much like the entire city it seems! Good location, 5 minute walk from the Iglesia del Carmen metro station. $0.35 per person per journey on the L1 line (you have to buy a $2 travel card at the machine and pre-load with money for the journeys; 1 card between two people is encouraged by staff - tap, go through barrier, then pass card back to the other person). Location is walking distance to an array of casinos, restaurants and a mini shopping plaza. There are bigger shopping malls a bit further away (walkable or Metro to the far away ones). Good selection for breakfasts: cereals, breads, pastries, fruit, yogurt, varied hot food and cold meats/cheeses.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear Travelling, Thank you very much for sharing this great review of your recent stay at Occidental . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • november 25 2017
    • Solo travel

    aussietraveller421

    “Great second time”


    Send time I have stayed here. The staff are wonderful and most speak English. The location is perfect. The gym is excellent by hotel standards. I would have liked more English speaking TV channels. Note the hotel charges $40 if you get lucky and bring a guest home.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental hotel with us and Tripadvisor readers. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • november 21 2017
    • Orlando, Florida
    • Friends getaway

    327julianh

    “Return visit”


    This was a return visit after being in the interior of the country for a few days. I found the Superior room very satisfying and wound sekect this room again over the Jr suite I had on my first visit. Overall this is a great hotel for the price.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear Julian, Thank you very much for sharing this great review of your recent stay at Occidental . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Sincerely regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • november 21 2017
    • Orlando, Florida
    • Solo travel

    julianh135

    “First stay”


    As this was my first stay in the Occidental Panama I selected to stay in a Jr suite only to not being impressed. On my return trip I selected the Superior room and found it a much better room. Overall the hotel is a great value and would stay here again only won’t be paying the extra money for the suite.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear Julian, In Occidental we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Regards, Roberto Guardado General manager

    EVALUATION

    Round Indicators

    • october 28 2017
    • Teaneck, New Jersey
    • Couples

    Ojozlindo

    “Served its purpose ”


    You get what you pay for is all I should say but I am going to add a little to it. We were there for 2 nights thankfully no longer. It is in the center of the city, I think. The carpet in the hallway was not vacuumed on either day and it was very noticeable. The shower in the room had mildew all over (usually I’m very flexible when reviewing hotel bathrooms in tropical places because the water damages the fixture due to calcium build up) this was mildew and gross. The towels were basically hard and the lint sticking to my body. Mini bar was empty and they asked us when we checked out did you use anything? Question is did you fill it? (We did say this). You get where I am going with this place right. It served its purpose for us since it was a quick stop before our trip to Cartagena.


    Roberto G, Director General at Occidental Panama City, responded to this review
    Dear guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Thank you for sharing a review of Occidental . It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely regards, Roberto Guardado General manager

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