Zona arbolada del hotel Barcelo Granada Congress

Barceló Granada Congress

Texto: 119499 Close to the city centre and not far from the motorway, it is ideal for discovering the city and visiting the Sierra Nevada conveniently and accessibly. Calle Maestro Montero 12, Granada
+34 958187600 +34 958187601
Barceló Granada Congress Texto: 119499 4 out of 5 based on 934 ratings. 934 user reviews.
Barceló Granada Congress reviewed by Angela B on . Good location Room was clean and in decent size, nevertheless, lack of basic amenities ! Also, both the breakfast and dinner buffets were of sub-standard, lack of varieties as well as not so appetizing ! Don't... Rating: 3
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Barceló Granada Congress

Calle Maestro Montero 12, Granada  


Places of Interest

19 km Granada Airport

2.6 km Albaicín

2 km The Alhambra

1.4 km Granada Conference and Exhibition Centre

Guest reviews.

There is no better expert than a traveller.

Barceló Granada Congress

4.0/5 Round Indicators
| 961 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

35% Complete

337

Very good

32% Complete

312

Average

21% Complete

205

Poor

6% Complete

67

Very poor

4% Complete

40

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    Julie M 12/14/2017 Couples

    “Lovely suite but fantastic service”

    The suite was well presented with whirlpool bath (not hot tub), and other little things like not being able to get the coffee machine to work, paled into insignificance compared to the service. The Receptionist who attended us on several occasions was outstanding. He took time to explain where the must see highlights of the city were on a map, and once he knew when we wanted a taxi for (despite not being able to book it in advance), he didn’t need to be asked again and surprised us with our taxi arriving just when we were going to order it! Good turn down service too.
    Round Indicators
    Angela B Hong Kong, China. 11/06/2017 Couples

    “Good location”

    Room was clean and in decent size, nevertheless, lack of basic amenities ! Also, both the breakfast and dinner buffets were of sub-standard, lack of varieties as well as not so appetizing ! Don't bother if you need to pay it !

    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
     Dear Angela, First of all we would like to thank you for having chosen our Hotel Barceló Granada Congress for your stay in Granada and for the time you devoted to give us some feedback about your experience. This gives us the opportunity to improve our operation, searching solutions for any inconvenience that may arise in order to guarantee the highest level of quality in our services and facilities, and therefore our guests’ satisfaction. Regarding your comments, we are sorry that our establishment did not match your expectations. Please rest assured we have taken good note of your remarks and sincerely regret your dissatisfaction, mostly because we always strive to give the best service to our guests. We regret the discomfort caused by our lack of agility when it comes to providing you with the personal effects you needed during your stay. Nevertheless, we always have additional toiletries that are served on request. We apologize for the breakfast did not match your expectations and will consider it when developing future improvement plans. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel in the near future. Yours sincerely, María Gutiérrez Resident Manager

    Round Indicators
    RichardLewis2 Sheffield, United Kingdom. 11/06/2017 Couples

    “4 lovely days in Granada”

    Hotel very clean, almost functional, but staff always polite and. very helpful. Location a little away from central Granada, but not too far for the able bodied to enjoy the stroll. Room quality and breakfasts excellent.

    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
     Dear Mr. Lewis, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Guitérrez Resident Manager

    Round Indicators
    Alison A Harrogate, United Kingdom. 10/22/2017 Business

    “Recent stay in Granada”

    Enjoyed a pleasant stay in this very friendly and comfortable hotel. I would recommend it to others who visit Granada. Good for business or holidays alike. Easy walk into the city centre, yet parking for cars.
    Round Indicators
    fastmo Kihei, Hawaii. 10/09/2017 Family

    “First visit was good, but the second was lacking a lot. ”

    We stayed at this hotel twice. The second time, made us question the 5 stars it holds. The room was super awkward with a dead angle. The plumbing was not functioning properly, there was water leaking from the lavatory, and there was no bellman when we arrived with lots of luggage...

    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
     Dear Guest, First of all we would like to thank you for having chosen our Hotel Barceló Granada Congress for your stay in Granada and for the time you devoted to give us some feedback about your experience. This gives us the opportunity to improve our operation, searching solutions for any inconvenience that may arise in order to guarantee the highest level of quality in our services and facilities, and therefore our guests’ satisfaction. Regarding your comments, we are sorry that our establishment did not match your expectations. Please rest assured we have taken good note of your remarks and sincerely regret your dissatisfaction, mostly because we always strive to give the best service to our guests. We would have appreciated to have further details about what you did not like when you were here, since guests’ feedback is the most important source to develop improvement plans. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel in the near future. Yours sincerely, María Gutiérrez Resident Manager

    EVALUATION

    Round Indicators

    • december 14 2017
    • Couples

    Julie M

    “Lovely suite but fantastic service”


    The suite was well presented with whirlpool bath (not hot tub), and other little things like not being able to get the coffee machine to work, paled into insignificance compared to the service. The Receptionist who attended us on several occasions was outstanding. He took time to explain where the must see highlights of the city were on a map, and once he knew when we wanted a taxi for (despite not being able to book it in advance), he didn’t need to be asked again and surprised us with our taxi arriving just when we were going to order it! Good turn down service too.


    EVALUATION

    Round Indicators

    • november 6 2017
    • Hong Kong, China
    • Couples

    Angela B

    “Good location”


    Room was clean and in decent size, nevertheless, lack of basic amenities ! Also, both the breakfast and dinner buffets were of sub-standard, lack of varieties as well as not so appetizing ! Don't bother if you need to pay it !


    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
    Dear Angela, First of all we would like to thank you for having chosen our Hotel Barceló Granada Congress for your stay in Granada and for the time you devoted to give us some feedback about your experience. This gives us the opportunity to improve our operation, searching solutions for any inconvenience that may arise in order to guarantee the highest level of quality in our services and facilities, and therefore our guests’ satisfaction. Regarding your comments, we are sorry that our establishment did not match your expectations. Please rest assured we have taken good note of your remarks and sincerely regret your dissatisfaction, mostly because we always strive to give the best service to our guests. We regret the discomfort caused by our lack of agility when it comes to providing you with the personal effects you needed during your stay. Nevertheless, we always have additional toiletries that are served on request. We apologize for the breakfast did not match your expectations and will consider it when developing future improvement plans. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel in the near future. Yours sincerely, María Gutiérrez Resident Manager

    EVALUATION

    Round Indicators

    • november 6 2017
    • Sheffield, United Kingdom
    • Couples

    RichardLewis2

    “4 lovely days in Granada”


    Hotel very clean, almost functional, but staff always polite and. very helpful. Location a little away from central Granada, but not too far for the able bodied to enjoy the stroll. Room quality and breakfasts excellent.


    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
    Dear Mr. Lewis, Thank you for your positive comments about your stay in Barceló Granada Congress and for the time you devoted to share your experience through this site. Looking forward to welcoming you back soon in Barceló Granada Congress, receive my very best regards, María Guitérrez Resident Manager

    EVALUATION

    Round Indicators

    • october 22 2017
    • Harrogate, United Kingdom
    • Business

    Alison A

    “Recent stay in Granada”


    Enjoyed a pleasant stay in this very friendly and comfortable hotel. I would recommend it to others who visit Granada. Good for business or holidays alike. Easy walk into the city centre, yet parking for cars.


    EVALUATION

    Round Indicators

    • october 9 2017
    • Kihei, Hawaii
    • Family

    fastmo

    “First visit was good, but the second was lacking a lot. ”


    We stayed at this hotel twice. The second time, made us question the 5 stars it holds. The room was super awkward with a dead angle. The plumbing was not functioning properly, there was water leaking from the lavatory, and there was no bellman when we arrived with lots of luggage...


    b_granada_congress, Manager at Barcelo Granada Congress, responded to this review
    Dear Guest, First of all we would like to thank you for having chosen our Hotel Barceló Granada Congress for your stay in Granada and for the time you devoted to give us some feedback about your experience. This gives us the opportunity to improve our operation, searching solutions for any inconvenience that may arise in order to guarantee the highest level of quality in our services and facilities, and therefore our guests’ satisfaction. Regarding your comments, we are sorry that our establishment did not match your expectations. Please rest assured we have taken good note of your remarks and sincerely regret your dissatisfaction, mostly because we always strive to give the best service to our guests. We would have appreciated to have further details about what you did not like when you were here, since guests’ feedback is the most important source to develop improvement plans. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel in the near future. Yours sincerely, María Gutiérrez Resident Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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