Barceló Cala Viñas Hotel Health and Beauty Treatments

Occidental Cala Viñas

Texto: 32695 Hotel with direct access to the idyllic Cala Viñas. Perfect for families or for romantic getaways. AL Coral, 2-4 | 07181 | Cala Viñas, Calvià | Islas Baleares | España
+34 971 131 166 +34 971 130 931
Occidental Cala Viñas Texto: 32695 4 out of 5 based on 2072 ratings. 2072 user reviews.
Occidental Cala Viñas reviewed by Jib3 on . Staff I’m writing this review while I am still here at this hotel. From the moment i arrived i have experienced very professional staff. They work hard and are very helpful. The quality of food is... Rating: 5
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Occidental Cala Viñas

AL Coral, 2-4   07181   Cala Viñas, Calvià   Islas Baleares   España  


Places of Interest

23 km Son Sant Joan International Airport

1 km Cala Viñas beach

14 km Bendinat Golf Course

10 m Bus to Cala Viñas

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Cala Viñas

4.0/5 Round Indicators
| 2087 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

34% Complete

713

Very good

37% Complete

773

Average

18% Complete

380

Poor

6% Complete

145

Very poor

3% Complete

76

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    Round Indicators
    Takacs L Cluj County, Romania. 05/17/2018 Couples

    “Average family resort”

    If you like family resorts, stay at this hotel, if not, this is not the place to relax. Rooms are big with a kitchenette and bathroom with bathtub. In my oppinion it is not a 4 star hotel, only the price is. Maybe a 3 star hotel. The rooms are average cleaned and you have to bring your own slippers because they don't give you any. We had a little incident after check in. We got into the room and we realized that the cleaning lady didn't took out the trash and in it was a big smelly diaper. After some calls at the reception the cleaning lady came and took out the smelly garbage. About the view, if you want to book a room at this hotel, you definitely have to book a room with sea view. I know, it is more expensive, but the best thing that this hotel has, is the view. About the board be careful because if you don't get the HB or AI, there is not much to eat in the area unless you go to the closest place, Magaluf, by bus/car/taxi. In my oppinion they need to hire more people to keep this place clean. Maybe when they opened the hotel it was great, but now it's not all the object are old: the furniture, the faience, the grit ... The water from every pool/jacuzzi is cold as ice. As an extra point, because it was my birthday, they made me a surprise and left in the fridge a plate of fruits and cakes and a bottle of champagne.
    Round Indicators
    Jonathan T Truro, United Kingdom. 05/17/2018 Couples

    “What you see is what you get excellent!”

    Having read some other reviews on this hotel I have to question of people stayed at the same place that me and the wife did! We could not fault it. The staff from arrival were amazingly accommodating and all had a good level of English to assist with whatever was being requested. The level of service was fantastic for the whole holiday in all departments. The hotel itself is not a 4 star English level hotel but is ticks all of the boxes for a 4 star accommodation. It is clean tidy and spacious with everything that you would expect. The food was fantastic. Everyday there was a great selection and from we could see and also ate should have ticked a box for everyones tastes. We were fully inclusive and literally could not have had enough praise for the standard of the food that they were turning out. Wine by the bottle and as much as you can eat and drink. Only thing that let this down a little is the amount of people eating in the restaurant meant that at times it was noisy but then where does not when it is busy? Due to the nature of the room floors (tiles) you will hear chair etc being moved and you will also hear the activity from the bar / entertainment if you go to be early but generally this stops at midnight.Staff were great and helpful at service and again could not do enough for you. We chose this place as it was away from the hustle and bustle of being in a big resort, but for 1.5 euro you can bus into Magaluf or Polmanova on the bus or for 5 euro be there in 3 mins in a taxi. Palma on the bus is an hour as it takes the coastal route which for 2 people is 3.5 euro each or you can taxi there direct in 15 mins for 20 euro. Private beach is clean and very secluded with an option to take a boat tour daily from the hotel jetty opposite and this by the way is well worth the 21 euro price tag for 2 hours of sea sight seeing! Make sure you do not use the loungers on the beach as these DO NOT belong to the hotel and these are 4.5 euro each per day from the beach guy. What else can I say but book with confidence for this hotel and I / we hope that you enjoy it as much as we did. A good place to stay if you are a couple like we were or for a family.
    Round Indicators
    lauraduggan8 Belfast, United Kingdom. 05/14/2018 Family

    “Brill hotel for all age ranges”

    welcoming staff and very clean hotel. Good for all age ranges and plenty to do at the resort. The beach was just behind the hotel and was handy to access with children. The swimming pools were very clean.

    Calaviñas H, Guest Relations Manager at Occidental Cala Vinas, responded to this review
     Dear Mrs. Dugan, Firstly we would like to thank your for choosing us to spend your holidays. We would like to thank you for your nice words towards our hotel. We are very happy to know that you enjoyed so much your holidays with us and that we were able to surpass your expectation. Again we thank you for this very kind review and we look forward to serving you again in the future. Best wishes, Alicia Carramiñana Guest Experience Manager

    Round Indicators
    claire g Kirkcaldy, United Kingdom. 05/13/2018 Family

    “Great family hotel”

    Stayed here with my 20 month old boy for five nights and the hotel was perfect for him, splash pool and beach were both great. All the staff particularly in the restaurants were really helpful with prompt and friendly service. Selection of food was good, given the location we ate here most of the time and were always happy with quality and choice. It is a short walk into magaluf/palma nova once you find the way. The family room was spacious and cleaned every day with fresh towels. Would definitely return to this hotel.

    Calaviñas H, Guest Relations Manager at Occidental Cala Vinas, responded to this review
     Dear Claire, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Cala Viñas hotel and are delighted to read that we were able to match your expectations. We are happy to know that you have enjoyed so much your holidays with us, specially our staff. We will pass your comments to all the team, we are sure they will appreciate them. Once more we thank you for your lovely review and we hope to serve you again in a future. Alicia Carramiñana Guest Experience Manager

    Round Indicators
    David L Antigua. 05/12/2018 Friends getaway

    “dd holLiday”

    Hotel was a of a good standard, the staff worked very hard through out our stay, Our one criticism is the hotel is not geared to half board guests who wish to stop in the hotel for snacks and light lunches, A menu with prices would be helpful, I have stopped in a number of Barcelo hotels and this is the first time we have had this problem, Sadly we had to go out to find a reasonable standard of light lunch

    Calaviñas H, Guest Relations Manager at Occidental Cala Vinas, responded to this review
     Dear David, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Cala Viñas hotel and are delighted to read that we were able to match your holiday expectations. Regarding your comment about the menu, we would like to inform you that actually our food and beverage team is working hard to produce a new menu. Nevertheless, we are sorry to hear that our food proposals were not of your taste. We have already taken good note about your comments in order to get better in this aspect. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best wishes, Alicia Carramiñana Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 17 2018
    • Cluj County, Romania
    • Couples

    Takacs L

    “Average family resort”


    If you like family resorts, stay at this hotel, if not, this is not the place to relax. Rooms are big with a kitchenette and bathroom with bathtub. In my oppinion it is not a 4 star hotel, only the price is. Maybe a 3 star hotel. The rooms are average cleaned and you have to bring your own slippers because they don't give you any. We had a little incident after check in. We got into the room and we realized that the cleaning lady didn't took out the trash and in it was a big smelly diaper. After some calls at the reception the cleaning lady came and took out the smelly garbage. About the view, if you want to book a room at this hotel, you definitely have to book a room with sea view. I know, it is more expensive, but the best thing that this hotel has, is the view. About the board be careful because if you don't get the HB or AI, there is not much to eat in the area unless you go to the closest place, Magaluf, by bus/car/taxi. In my oppinion they need to hire more people to keep this place clean. Maybe when they opened the hotel it was great, but now it's not all the object are old: the furniture, the faience, the grit ... The water from every pool/jacuzzi is cold as ice. As an extra point, because it was my birthday, they made me a surprise and left in the fridge a plate of fruits and cakes and a bottle of champagne.


    EVALUATION

    Round Indicators

    • may 17 2018
    • Truro, United Kingdom
    • Couples

    Jonathan T

    “What you see is what you get excellent!”


    Having read some other reviews on this hotel I have to question of people stayed at the same place that me and the wife did! We could not fault it. The staff from arrival were amazingly accommodating and all had a good level of English to assist with whatever was being requested. The level of service was fantastic for the whole holiday in all departments. The hotel itself is not a 4 star English level hotel but is ticks all of the boxes for a 4 star accommodation. It is clean tidy and spacious with everything that you would expect. The food was fantastic. Everyday there was a great selection and from we could see and also ate should have ticked a box for everyones tastes. We were fully inclusive and literally could not have had enough praise for the standard of the food that they were turning out. Wine by the bottle and as much as you can eat and drink. Only thing that let this down a little is the amount of people eating in the restaurant meant that at times it was noisy but then where does not when it is busy? Due to the nature of the room floors (tiles) you will hear chair etc being moved and you will also hear the activity from the bar / entertainment if you go to be early but generally this stops at midnight.Staff were great and helpful at service and again could not do enough for you. We chose this place as it was away from the hustle and bustle of being in a big resort, but for 1.5 euro you can bus into Magaluf or Polmanova on the bus or for 5 euro be there in 3 mins in a taxi. Palma on the bus is an hour as it takes the coastal route which for 2 people is 3.5 euro each or you can taxi there direct in 15 mins for 20 euro. Private beach is clean and very secluded with an option to take a boat tour daily from the hotel jetty opposite and this by the way is well worth the 21 euro price tag for 2 hours of sea sight seeing! Make sure you do not use the loungers on the beach as these DO NOT belong to the hotel and these are 4.5 euro each per day from the beach guy. What else can I say but book with confidence for this hotel and I / we hope that you enjoy it as much as we did. A good place to stay if you are a couple like we were or for a family.


    EVALUATION

    Round Indicators

    • may 14 2018
    • Belfast, United Kingdom
    • Family

    lauraduggan8

    “Brill hotel for all age ranges”


    welcoming staff and very clean hotel. Good for all age ranges and plenty to do at the resort. The beach was just behind the hotel and was handy to access with children. The swimming pools were very clean.


    Calaviñas H, Guest Relations Manager at Occidental Cala Vinas, responded to this review
    Dear Mrs. Dugan, Firstly we would like to thank your for choosing us to spend your holidays. We would like to thank you for your nice words towards our hotel. We are very happy to know that you enjoyed so much your holidays with us and that we were able to surpass your expectation. Again we thank you for this very kind review and we look forward to serving you again in the future. Best wishes, Alicia Carramiñana Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 13 2018
    • Kirkcaldy, United Kingdom
    • Family

    claire g

    “Great family hotel”


    Stayed here with my 20 month old boy for five nights and the hotel was perfect for him, splash pool and beach were both great. All the staff particularly in the restaurants were really helpful with prompt and friendly service. Selection of food was good, given the location we ate here most of the time and were always happy with quality and choice. It is a short walk into magaluf/palma nova once you find the way. The family room was spacious and cleaned every day with fresh towels. Would definitely return to this hotel.


    Calaviñas H, Guest Relations Manager at Occidental Cala Vinas, responded to this review
    Dear Claire, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Cala Viñas hotel and are delighted to read that we were able to match your expectations. We are happy to know that you have enjoyed so much your holidays with us, specially our staff. We will pass your comments to all the team, we are sure they will appreciate them. Once more we thank you for your lovely review and we hope to serve you again in a future. Alicia Carramiñana Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 12 2018
    • Antigua
    • Friends getaway

    David L

    “dd holLiday”


    Hotel was a of a good standard, the staff worked very hard through out our stay, Our one criticism is the hotel is not geared to half board guests who wish to stop in the hotel for snacks and light lunches, A menu with prices would be helpful, I have stopped in a number of Barcelo hotels and this is the first time we have had this problem, Sadly we had to go out to find a reasonable standard of light lunch


    Calaviñas H, Guest Relations Manager at Occidental Cala Vinas, responded to this review
    Dear David, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Cala Viñas hotel and are delighted to read that we were able to match your holiday expectations. Regarding your comment about the menu, we would like to inform you that actually our food and beverage team is working hard to produce a new menu. Nevertheless, we are sorry to hear that our food proposals were not of your taste. We have already taken good note about your comments in order to get better in this aspect. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best wishes, Alicia Carramiñana Guest Experience Manager

    Barceló Cala Viñas Hotel Beach Views

    Perfect family hotel with direct access to the idyllic Cala Viñas cove

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