Barceló Hotel Surroundings  Castillo Club Premium

Barceló Castillo Royal Level

Texto: 38770 Exclusive hotel on the Caleta de Fuste beachfront, with perfect rooms for families or groups of friends. Avenida del Castillo, s/n | 35610 Caleta de Fuste, Antigua (Fuerteventura)
+34 928 16 31 00 +34 928 163 042
Barceló Castillo Royal Level Texto: 38770 4.5 out of 5 based on 680 ratings. 680 user reviews.
Barceló Castillo Royal Level reviewed by Scampis on . First time Visit. . Has a resident in Tenerife for the past 26yrs and visiting a few of the other Islands over the years, we decided to give Futurventura a try for our summer holiday this year, along with our son and... Rating: 5
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Barceló Castillo Royal Level

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura)  


Places of Interest

7 km Fuerteventura

250 m El Castillo beach

192 m Buenaventura Castle

3 km Salinas de Antigua Golf Course

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Castillo Royal Level

4.5/5 Round Indicators
| 686 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

62% Complete

430

Very good

27% Complete

186

Average

7% Complete

49

Poor

2% Complete

14

Very poor

1% Complete

7

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    Round Indicators
    LCrilly Stockport, United Kingdom. 08/16/2017 Family

    “3rd visit to Royal Level”

    We returned here for the third successive year in early August for ten nights - 2 adults and 2children (8 and 12). Upon checking in at reception our bags were taken to the room, we were given welcome drinks and then driven in a golf type cart to the room. I think this is a new addition to the Royal level and it was a nice touch. The rooms are always clean and the maid was friendly with a turn down service - the kids loves the chocolates. The Royal level pool and accompanying bar, Dunas, is manned by John and a few life guards and whose names I didn't catch. John is a credit the Barcelo group. He is always on hand to help, friendly with all the guests and great with the kids. I honestly can't say enough nice things about him. We didn't bother with the evening entertainment and tended to go to el Faro, La Perlita or Noray for drinks at night. The food is great, always something different and enough variety to keep the kids happy. What I did notice this year was some of the same faces and families from previous years visiting. Returning guests kind of say all you need to know if your thinking of booking here. What did annoy me however, which isn't the resorts fault, was that a couple of the English families that we recognised from last years visit - did seem to think that they had some sort of monopoly or right to certain sun beds by the pool. Yes, that old chestnut so many complain about! Before said families arrived there didn't seem to be any issues, go for breakfast and return to your room and then go to the pool and then put your towels and pool paraphernalia down when your actually going to be poolside. You can leave sun beds unattended for an hour for when you're going to lunch but no longer, which seems fair enough. What actually happened with the two families in question (they both knew each other) was that they would put all their gear down and then go for breakfast and return later, and not always straight away. Or they would leave their gear down for hours on end without returning. Both of which meant that other guests couldn't use the sun beds which then prompted others to start to do the same. This is my only gripe and not necessarily the hotels fault. All I would say is that it did put John in an uncomfortable position when the English family in question complained that their 'friends sun beds' were being used by others - they had put their towels down at 9am and not returned by 2pm! Please don't let this put you off as I fully recommend the Royal Level and John is brilliant. If you want a quiet holiday then this is the place I'd recommend.
    Round Indicators
    home124 08/14/2017 Family

    “Barcelo Royal Level”

    The hotel is great for a peaceful relaxing holiday. Friendly staff, John and Carlos at the pool were excellent at looking after everybody. You can also use the gym and spa at the barcelo hotel close by. Food and service was excellent. Will definitely visit again.

    elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Castillo Royal Level hotel with us and Tripadvisor readers. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Finally, we would like to express our sincerest gratitude for your kind words toward our waiting staff as they strive to deliver an excellent service at all times to ensure our guests fully enjoy their dining expériences among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Alirio Pérez General Manager

    Round Indicators
    Scampis Playa de las Americas, Spain. 08/13/2017 Family

    “First time Visit. .”

    Has a resident in Tenerife for the past 26yrs and visiting a few of the other Islands over the years, we decided to give Futurventura a try for our summer holiday this year, along with our son and family who had visited Fuerteventura earlier in the year and stayed in another of the Barcelo chain hotels. This time choosing the Barcelo Royal Level, and what a good choice it was, nothing was too much trouble for them to ensure you enjoyed your stay, the staff were always very friendly and polite. A good selection of meals to choose from catering for everyone. Our room was comfortable, air conditioning a must this time of year and did not disappoint. All in all a most enjoyable stay and looking forward to visiting them again.

    elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Castillo Royal Level. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Alirio Pérez General Manager

    Round Indicators
    hudddles Benfleet, United Kingdom. 08/13/2017 Couples

    “Wonderful holiday”

    This was our second visit to this resort as we loved it last time and we will be returning again. Our room was immaculate and well appointed with a lovely view. We were in the 5000 block which is lovely although a short walk to Royal Level pool area it was not an issue at all as the walk along the promenade is lovely. The pool area was again clean and well kept and John was a star chatting and looking after the guests so well. There was never any issues with lack of beds and plenty of umbrellas. We went all inclusive again and found this to be well worth it. The food in the Royal level restaurant was excellent with plenty of choice and for me a great variety of fish and seafood. We went to the La Perleta along the beach for lunch most days which was part of the all inclusive deal and loved the food and atmosphere watching the world go by. We also ate in the sports bar and the al a carte which as we were all inclusive we got a 50% discount on the bills. In the evenings we went up to the El Faro bar at the end of the harbour and had a few drinks and listened the to music and were served by the wonderful Carlos. He worked so hard and always with a smile. We are already planning when we will be able to return to this great resort.

    elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, Firstly we would like to thank you for choosing our Barceló Castillo Royal Level hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Alirio Pérez General Manager

    Round Indicators
    Jessshep91 08/05/2017 Family

    “Amazing ”

    Stayed here as a family of 4 with 2 young children for 10 nights! We are regulars to caleta de fuste and this has been the best hotel so far!! The hotel is beautiful and clean. The pool area and pool are always clean and well presented with stunning views of the sea! Restaurant and bar areas also clean. The best bit of our holiday has been meeting Carlos (life guard) and john (bar attendant) they really made our stay that bit more amazing! Both men can't do enough to ensure you're always happy! The kids loved them both! They are a credit to this hotel and we will hopefully be visiting again around December time! Thankyou for helping us build life time happy memories!! See you soon!

    elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this review
     Dear Guest, First of all we would like to thank you for the wonderful review that published in pursuing your stay at our hotel Barceló Castillo Royal Level, we are very pleased to read that we were able to meet your expectations on this occasion. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Thank you for referencing our pool staff by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Alirio Pérez General Manager

    EVALUATION

    Round Indicators

    • august 16 2017
    • Stockport, United Kingdom
    • Family

    LCrilly

    “3rd visit to Royal Level”


    We returned here for the third successive year in early August for ten nights - 2 adults and 2children (8 and 12). Upon checking in at reception our bags were taken to the room, we were given welcome drinks and then driven in a golf type cart to the room. I think this is a new addition to the Royal level and it was a nice touch. The rooms are always clean and the maid was friendly with a turn down service - the kids loves the chocolates. The Royal level pool and accompanying bar, Dunas, is manned by John and a few life guards and whose names I didn't catch. John is a credit the Barcelo group. He is always on hand to help, friendly with all the guests and great with the kids. I honestly can't say enough nice things about him. We didn't bother with the evening entertainment and tended to go to el Faro, La Perlita or Noray for drinks at night. The food is great, always something different and enough variety to keep the kids happy. What I did notice this year was some of the same faces and families from previous years visiting. Returning guests kind of say all you need to know if your thinking of booking here. What did annoy me however, which isn't the resorts fault, was that a couple of the English families that we recognised from last years visit - did seem to think that they had some sort of monopoly or right to certain sun beds by the pool. Yes, that old chestnut so many complain about! Before said families arrived there didn't seem to be any issues, go for breakfast and return to your room and then go to the pool and then put your towels and pool paraphernalia down when your actually going to be poolside. You can leave sun beds unattended for an hour for when you're going to lunch but no longer, which seems fair enough. What actually happened with the two families in question (they both knew each other) was that they would put all their gear down and then go for breakfast and return later, and not always straight away. Or they would leave their gear down for hours on end without returning. Both of which meant that other guests couldn't use the sun beds which then prompted others to start to do the same. This is my only gripe and not necessarily the hotels fault. All I would say is that it did put John in an uncomfortable position when the English family in question complained that their 'friends sun beds' were being used by others - they had put their towels down at 9am and not returned by 2pm! Please don't let this put you off as I fully recommend the Royal Level and John is brilliant. If you want a quiet holiday then this is the place I'd recommend.


    EVALUATION

    Round Indicators

    • august 14 2017
    • Family

    home124

    “Barcelo Royal Level”


    The hotel is great for a peaceful relaxing holiday. Friendly staff, John and Carlos at the pool were excellent at looking after everybody. You can also use the gym and spa at the barcelo hotel close by. Food and service was excellent. Will definitely visit again.


    elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Castillo Royal Level hotel with us and Tripadvisor readers. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Finally, we would like to express our sincerest gratitude for your kind words toward our waiting staff as they strive to deliver an excellent service at all times to ensure our guests fully enjoy their dining expériences among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Alirio Pérez General Manager

    EVALUATION

    Round Indicators

    • august 13 2017
    • Playa de las Americas, Spain
    • Family

    Scampis

    “First time Visit. .”


    Has a resident in Tenerife for the past 26yrs and visiting a few of the other Islands over the years, we decided to give Futurventura a try for our summer holiday this year, along with our son and family who had visited Fuerteventura earlier in the year and stayed in another of the Barcelo chain hotels. This time choosing the Barcelo Royal Level, and what a good choice it was, nothing was too much trouble for them to ensure you enjoyed your stay, the staff were always very friendly and polite. A good selection of meals to choose from catering for everyone. Our room was comfortable, air conditioning a must this time of year and did not disappoint. All in all a most enjoyable stay and looking forward to visiting them again.


    elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Castillo Royal Level. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Alirio Pérez General Manager

    EVALUATION

    Round Indicators

    • august 13 2017
    • Benfleet, United Kingdom
    • Couples

    hudddles

    “Wonderful holiday”


    This was our second visit to this resort as we loved it last time and we will be returning again. Our room was immaculate and well appointed with a lovely view. We were in the 5000 block which is lovely although a short walk to Royal Level pool area it was not an issue at all as the walk along the promenade is lovely. The pool area was again clean and well kept and John was a star chatting and looking after the guests so well. There was never any issues with lack of beds and plenty of umbrellas. We went all inclusive again and found this to be well worth it. The food in the Royal level restaurant was excellent with plenty of choice and for me a great variety of fish and seafood. We went to the La Perleta along the beach for lunch most days which was part of the all inclusive deal and loved the food and atmosphere watching the world go by. We also ate in the sports bar and the al a carte which as we were all inclusive we got a 50% discount on the bills. In the evenings we went up to the El Faro bar at the end of the harbour and had a few drinks and listened the to music and were served by the wonderful Carlos. He worked so hard and always with a smile. We are already planning when we will be able to return to this great resort.


    elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, Firstly we would like to thank you for choosing our Barceló Castillo Royal Level hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Alirio Pérez General Manager

    EVALUATION

    Round Indicators

    • august 5 2017
    • Family

    Jessshep91

    “Amazing ”


    Stayed here as a family of 4 with 2 young children for 10 nights! We are regulars to caleta de fuste and this has been the best hotel so far!! The hotel is beautiful and clean. The pool area and pool are always clean and well presented with stunning views of the sea! Restaurant and bar areas also clean. The best bit of our holiday has been meeting Carlos (life guard) and john (bar attendant) they really made our stay that bit more amazing! Both men can't do enough to ensure you're always happy! The kids loved them both! They are a credit to this hotel and we will hopefully be visiting again around December time! Thankyou for helping us build life time happy memories!! See you soon!


    elcastillorrpp, General Manager at Barcelo Castillo Royal Level, responded to this review
    Dear Guest, First of all we would like to thank you for the wonderful review that published in pursuing your stay at our hotel Barceló Castillo Royal Level, we are very pleased to read that we were able to meet your expectations on this occasion. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Thank you for referencing our pool staff by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Alirio Pérez General Manager

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