Piscina del hotel Occidental Lanzarote Playa

Occidental Lanzarote Playa

Texto: 91290 A swimming pool complex set in sub-tropical gardens and stunning views of the Atlantic Ocean invite you to enjoy an unforgettable holiday. Avda. del Mar S/N | 35508 Costa Teguise - Lanzarote | España.
+34 928 590410 *
Occidental Lanzarote Playa Texto: 91290 4 out of 5 based on 1249 ratings. 1249 user reviews.
Occidental Lanzarote Playa reviewed by Sam N on . 4 Day Affordable Getaway We stayed at the Occidental for the first time last month, opting for all inclusive as not to worry about leaving for drinks. We arrived at the hotel around 11am and the room was already available... Rating: 4
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Occidental Lanzarote Playa

Avda. del Mar S/N   35508 Costa Teguise - Lanzarote   España.  


Places of Interest

13 km Arrecife-Lanzarote

0 m Cala del Ancla beach

4.5 km Costa Teguise

4 km Costa Teguise Golf Club

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Lanzarote Playa

4.0/5 Round Indicators
| 1315 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

39% Complete

521

Very good

36% Complete

484

Average

17% Complete

230

Poor

4% Complete

57

Very poor

1% Complete

23

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    Round Indicators
    Helen P Paisley, United Kingdom. 05/26/2017 Couples

    “First trip to Lanzarote”

    The hotel was lovely marble in the foyer and the Bar . Food was average however most was catered either fast food or local which is nice but tiring by the end of the week. Rooms were lovely ours faced the tennis courts but unfortunately the horizon was a power station LOL. Bar sevice was good and pool area was nice even though the sunbeds were regimentally laid out, we did move ours. All in all it was a lovely relaxing break in good suroundings.
    Round Indicators
    InaTizzi York, United Kingdom. 05/25/2017 Couples

    “Good value ”

    Room and balcony good size Only 15 mins from the airport 2 huge pools Courtesy bus into the town Food is good.... Not fantastic! Drinks are all local brands. Definitely good value for money. The downsides are having to pay deposits and daily fees for safe, pool towels, iron etc The hotel is in need of TLC

    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear Ina; Greetings from Occidental Lanzarote Playa! Thank you for choosing our hotel for your vacations. We are pleased to know that overall you have enjoyed our services. We will take your suggestions into consideration to keep improving day by day. We hope you can visit us again soon. Our best regards from sunny island of Lanzarote, May Martinez Guest Experience Manager

    Round Indicators
    andy_perry69 05/25/2017 Couples

    “3 Day Stay Short Stay”

    Brill Hotel Didnt Know What To Expect But When We Arived The Staff Was Very Helpful Coundnt Check In Untill 3 pm But They Have A Room For Cases And A Free Bus To The Beach FAB ! Got Back To Hotel And Was Offered UpGrafe To Fully Inclusive Well Recomended 20 Euros Each Rooms Was Excellent 5 Stars All Day Pool Was Great And Pool Staff Brill Dinning Food Was Realy Good AndThen Again Staff Was Brill Me And Mrs P Had A Fun Fab Time

    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear Andy; Greetings from Lanzarote!. Thank you for reviewing your recent stay in our Occidental Lanzarote Playa. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We really appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds and pool staff service. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regards May Martínez Guest Experience Manager

    Round Indicators
    jay m lancashire. 05/25/2017 Family

    “You get what you pay for”

    This hotel does exactly what it says on the tin, you pay for what you get. I would describe this hotel as a typical Spanish 90's hotel. Everything is good. no more, no less. It's a good 20/25mins walk to the centre - but cabs are cheap enough - Tip, at the bottom left hand side of the restaurant there is a door that leads outside where you can eat - perfect for breakfast in the sun and cooler, more relaxing at night.

    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear Jay; We would like to thank you for your preference in selecting our Occidental Lanzarote Playa hotel for your holidays in Lanzarote, as well as for taking the time to tell us about your recent experience among us. It is always nice to learn that our guests were satisfied with our servcies and facilities and that we met your expectations. Outline that we provide with a shuttle servcie to the beach and costa Teguise centre so now in only a couple of minutes our customers can enjoy all the shops , bars and facilities of this village. It will be love ly to have a future opportunity to welcome you again in a near future. Best Regards May Martínez Guest Experience Manager

    Round Indicators
    mick saint 05/24/2017 Couples

    “Occidental playa”

    On arrival we received conflicting information from reception which meant that it took us a couple of days to find our feet.The room was clean and was cleaned regularly however the coffee and milk were not replenished.The food was excellent and there was plenty of choice,the pool area was excellent and there were always beds available.If you required pool towels are sports equipment we had to hire these from a busy reception, often resulting in a lengthy wait.The hotel provides a free bus which runs to nearby Costa teguise and a return taxi costs €3.50.The nightly entertainment was a little sub standard for a large hotel,the rooms overlooking the reception are subjected to the noise for most of the night,and rooms overlooking the pool can enjoy? a disco at least twice during the week.In conclusion a nice hotel which could be improved by small improvements​ or information sheet in each room.

    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
     Dear Mick; We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We have taken good note of your remarks related to the service you received upon check in and apologize for the exceptional wait you expérienced in some occasion. we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones. It is very nice to see that you enjoyed most of our facilities, I am sorry to learn you did not with the entertanment at nights, which we have to outline finishes at 23.00 p.m to allow the rest of our customers. To finish let me point that the shuttle servcie collect our guests also from Costa Teguise Centre to bring them back to the hotel, to avoid then to pay a taxi back. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    EVALUATION

    Round Indicators

    • may 26 2017
    • Paisley, United Kingdom
    • Couples

    Helen P

    “First trip to Lanzarote”


    The hotel was lovely marble in the foyer and the Bar . Food was average however most was catered either fast food or local which is nice but tiring by the end of the week. Rooms were lovely ours faced the tennis courts but unfortunately the horizon was a power station LOL. Bar sevice was good and pool area was nice even though the sunbeds were regimentally laid out, we did move ours. All in all it was a lovely relaxing break in good suroundings.


    EVALUATION

    Round Indicators

    • may 25 2017
    • York, United Kingdom
    • Couples

    InaTizzi

    “Good value ”


    Room and balcony good size Only 15 mins from the airport 2 huge pools Courtesy bus into the town Food is good.... Not fantastic! Drinks are all local brands. Definitely good value for money. The downsides are having to pay deposits and daily fees for safe, pool towels, iron etc The hotel is in need of TLC


    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear Ina; Greetings from Occidental Lanzarote Playa! Thank you for choosing our hotel for your vacations. We are pleased to know that overall you have enjoyed our services. We will take your suggestions into consideration to keep improving day by day. We hope you can visit us again soon. Our best regards from sunny island of Lanzarote, May Martinez Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 25 2017
    • Couples

    andy_perry69

    “3 Day Stay Short Stay”


    Brill Hotel Didnt Know What To Expect But When We Arived The Staff Was Very Helpful Coundnt Check In Untill 3 pm But They Have A Room For Cases And A Free Bus To The Beach FAB ! Got Back To Hotel And Was Offered UpGrafe To Fully Inclusive Well Recomended 20 Euros Each Rooms Was Excellent 5 Stars All Day Pool Was Great And Pool Staff Brill Dinning Food Was Realy Good AndThen Again Staff Was Brill Me And Mrs P Had A Fun Fab Time


    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear Andy; Greetings from Lanzarote!. Thank you for reviewing your recent stay in our Occidental Lanzarote Playa. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We really appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds and pool staff service. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regards May Martínez Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 25 2017
    • lancashire
    • Family

    jay m

    “You get what you pay for”


    This hotel does exactly what it says on the tin, you pay for what you get. I would describe this hotel as a typical Spanish 90's hotel. Everything is good. no more, no less. It's a good 20/25mins walk to the centre - but cabs are cheap enough - Tip, at the bottom left hand side of the restaurant there is a door that leads outside where you can eat - perfect for breakfast in the sun and cooler, more relaxing at night.


    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear Jay; We would like to thank you for your preference in selecting our Occidental Lanzarote Playa hotel for your holidays in Lanzarote, as well as for taking the time to tell us about your recent experience among us. It is always nice to learn that our guests were satisfied with our servcies and facilities and that we met your expectations. Outline that we provide with a shuttle servcie to the beach and costa Teguise centre so now in only a couple of minutes our customers can enjoy all the shops , bars and facilities of this village. It will be love ly to have a future opportunity to welcome you again in a near future. Best Regards May Martínez Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 24 2017
    • Couples

    mick saint

    “Occidental playa”


    On arrival we received conflicting information from reception which meant that it took us a couple of days to find our feet.The room was clean and was cleaned regularly however the coffee and milk were not replenished.The food was excellent and there was plenty of choice,the pool area was excellent and there were always beds available.If you required pool towels are sports equipment we had to hire these from a busy reception, often resulting in a lengthy wait.The hotel provides a free bus which runs to nearby Costa teguise and a return taxi costs €3.50.The nightly entertainment was a little sub standard for a large hotel,the rooms overlooking the reception are subjected to the noise for most of the night,and rooms overlooking the pool can enjoy? a disco at least twice during the week.In conclusion a nice hotel which could be improved by small improvements​ or information sheet in each room.


    May M, Director de Relaciones Públicas at Occidental Lanzarote Playa, responded to this review
    Dear Mick; We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We have taken good note of your remarks related to the service you received upon check in and apologize for the exceptional wait you expérienced in some occasion. we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones. It is very nice to see that you enjoyed most of our facilities, I am sorry to learn you did not with the entertanment at nights, which we have to outline finishes at 23.00 p.m to allow the rest of our customers. To finish let me point that the shuttle servcie collect our guests also from Costa Teguise Centre to bring them back to the hotel, to avoid then to pay a taxi back. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

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