Barceló Hotel Interiors  Castellana Norte
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Occidental Castellana Norte

Texto: 33222 Modern and well-connected, this hotel is perfect for business meetings in the northern part of Madrid. Avenida de Manoteras, 20 | 28050 Madrid
+34 91 383 09 50 +34 913 830 982
Occidental Castellana Norte Texto: 33222 4.5 out of 5 based on 840 ratings. 840 user reviews.
Occidental Castellana Norte reviewed by ok1972 on . Great & lovely stay This property resumes all that one expects from a hotel: - great attention from staff (reception as well as restaurant - very reactive) - great food (breakfast is very complete and tasty - from cold... Rating: 5
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Occidental Castellana Norte

Avenida de Manoteras, 20   28050 Madrid  


Places of Interest

14 km Adolfo Suárez Madrid-Barajas Airport

160 m Bus 150 & Bus 174

500 m Virgen del Cortijo Metro Station

500 m Fuente de la Mora RENFE Station (7 mins to the airport)

Guest reviews.

There is no better expert than a traveller.

Occidental Castellana Norte

4.5/5 Round Indicators
| 857 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

51% Complete

444

Very good

37% Complete

325

Average

8% Complete

69

Poor

1% Complete

13

Very poor

0% Complete

6

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    Round Indicators
    James T 02/11/2018 Family

    “Great place”

    I have never stayed at the hotel because I live in the area, but my family have been there and were very happy with their stay. I do pop over to the bar because the hospitality is great, the staff always make you feel welcome, they have a lovely terrace and have always put on the rugby when I have asked. My wife loves it as well because they have the best rosé in the area.

    Félix L, General Manager at Occidental Castellana Norte, responded to this review
     Dear James, What a nice review. Thank you! It is a pleasure to serve not only employees of the area but also relatives of neighbours. We try our best to offer excelent accommodation and nice food and beverage quality and variety. We will be happy to welcome you. The rosé will be ready! Warm regards, Alain Lago Areitioaurtena Deputy Manager #MyBarcelo

    Round Indicators
    B7109PErachele Monmouthshire, United Kingdom. 02/05/2018 Couples

    “Excellent facilities and stay”

    The reception staff were very welcoming and helpful. The room was lovely. Superbly clean and comfy large bed. The room could have done with some tea making facilities for us Brits! Also could do with a mirror for make up at the desk. Housekeeping brought an iron when requested with no fuss. On the Saturday morning, with the help of google translate, the restaurant staff made us two lovely cups of tea to take to our room. The hotel is a ten minute walk up a hill to the metro. Very handy. Housekeeping very efficient.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Yours faithfully, Félix López Pérez General Manager

    Round Indicators
    ok1972 Casablanca, Morocco. 01/04/2018 Family

    “Great & lovely stay”

    This property resumes all that one expects from a hotel: - great attention from staff (reception as well as restaurant - very reactive) - great food (breakfast is very complete and tasty - from cold to hot dishes and a wide range of choices for dinner also) - nice heated terrace to have a drink - great soundproof room with large comfortable beds, super sized bathroom and good amenities - bus station right in front of the hotel which takes you dowtown easily - metro station at a very reasonable walking distance All in all a hotel that I would definitely recommend for family stays as well as for business trips.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Castellana Norte hotel and are delighted to read that we were able to match your expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again son. Yours faithfully, Félix López Pérez General Manager

    Round Indicators
    TravellerCPH Copenhagen. 12/01/2017 Business

    “Convenient business location”

    Great place if you have business in the area. Few other options in the area. Beds are soft and not comfortable though. Good breakfast and great efficient service at reception. Rooms are clean and nice.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, We really thank your time and nice words. Our staff welcomes each guest with the Occidental spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your stay among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General Manager

    Round Indicators
    607deidres Greater Johannesburg, South Africa. 11/19/2017 Business

    “Occidental Castelana Norte”

    Decent hotel, modern and minimalist. Breakfast can do with a vast improvement. Towels need softening. Friendly staff,good reception. In an industrial area, so not few restaurants in the immediate vicinity.

    Félix L, Director General at Occidental Castellana Norte, responded to this review
     Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel. We are delighted to read that we were able to match your business travel. Moreover, we lament reading that our buffet breakfast offer did not live up to your expectations as our team strive to surprise our guests with a high standard gastronomy. Thank you for letting me know. We certaily look forward to serving you again. Kind regards, Félix López Pérez General Manager

    EVALUATION

    Round Indicators

    • february 11 2018
    • Family

    James T

    “Great place”


    I have never stayed at the hotel because I live in the area, but my family have been there and were very happy with their stay. I do pop over to the bar because the hospitality is great, the staff always make you feel welcome, they have a lovely terrace and have always put on the rugby when I have asked. My wife loves it as well because they have the best rosé in the area.


    Félix L, General Manager at Occidental Castellana Norte, responded to this review
    Dear James, What a nice review. Thank you! It is a pleasure to serve not only employees of the area but also relatives of neighbours. We try our best to offer excelent accommodation and nice food and beverage quality and variety. We will be happy to welcome you. The rosé will be ready! Warm regards, Alain Lago Areitioaurtena Deputy Manager #MyBarcelo

    EVALUATION

    Round Indicators

    • february 5 2018
    • Monmouthshire, United Kingdom
    • Couples

    B7109PErachele

    “Excellent facilities and stay”


    The reception staff were very welcoming and helpful. The room was lovely. Superbly clean and comfy large bed. The room could have done with some tea making facilities for us Brits! Also could do with a mirror for make up at the desk. Housekeeping brought an iron when requested with no fuss. On the Saturday morning, with the help of google translate, the restaurant staff made us two lovely cups of tea to take to our room. The hotel is a ten minute walk up a hill to the metro. Very handy. Housekeeping very efficient.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Yours faithfully, Félix López Pérez General Manager

    EVALUATION

    Round Indicators

    • january 4 2018
    • Casablanca, Morocco
    • Family

    ok1972

    “Great & lovely stay”


    This property resumes all that one expects from a hotel: - great attention from staff (reception as well as restaurant - very reactive) - great food (breakfast is very complete and tasty - from cold to hot dishes and a wide range of choices for dinner also) - nice heated terrace to have a drink - great soundproof room with large comfortable beds, super sized bathroom and good amenities - bus station right in front of the hotel which takes you dowtown easily - metro station at a very reasonable walking distance All in all a hotel that I would definitely recommend for family stays as well as for business trips.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Castellana Norte hotel and are delighted to read that we were able to match your expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again son. Yours faithfully, Félix López Pérez General Manager

    EVALUATION

    Round Indicators

    • december 1 2017
    • Copenhagen
    • Business

    TravellerCPH

    “Convenient business location”


    Great place if you have business in the area. Few other options in the area. Beds are soft and not comfortable though. Good breakfast and great efficient service at reception. Rooms are clean and nice.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, We really thank your time and nice words. Our staff welcomes each guest with the Occidental spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your stay among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Yours faithfully, Félix López Pérez General Manager

    EVALUATION

    Round Indicators

    • november 19 2017
    • Greater Johannesburg, South Africa
    • Business

    607deidres

    “Occidental Castelana Norte”


    Decent hotel, modern and minimalist. Breakfast can do with a vast improvement. Towels need softening. Friendly staff,good reception. In an industrial area, so not few restaurants in the immediate vicinity.


    Félix L, Director General at Occidental Castellana Norte, responded to this review
    Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel. We are delighted to read that we were able to match your business travel. Moreover, we lament reading that our buffet breakfast offer did not live up to your expectations as our team strive to surprise our guests with a high standard gastronomy. Thank you for letting me know. We certaily look forward to serving you again. Kind regards, Félix López Pérez General Manager

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