Facilities at the Occidental Madrid Este hotel

Occidental Madrid Este

Texto: 45264 In a strategic location in Madrid, this state-of-the-art hotel is designed for relaxation and business. C/ Julian Camarillo, 19-21 | 28037 Madrid
+34 91 387 94 00 +34 91 3879 401
Occidental Madrid Este Texto: 45264 4 out of 5 based on 660 ratings. 660 user reviews.
Occidental Madrid Este reviewed by danielbI8769QB on . Great hotel. Rooms are amazing, staff are super helpful! Even kind enough to gibe spanish lessons to those not gifted in such things..Close enough to the metro (5 min walk) that travel around the city is a breeze. Rating: 5
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Occidental Madrid Este

C/ Julian Camarillo, 19-21   28037 Madrid  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

9 km IFEMA Exhibition Centre

7 km El Prado & Thyssen & Reina Sofía Museums

9 km Olivar de la Hinojosa Golf Course

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Madrid Este

4.0/5 Round Indicators
| 669 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

43% Complete

292

Very good

43% Complete

290

Average

8% Complete

54

Poor

3% Complete

21

Very poor

1% Complete

12

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    Round Indicators
    lnd94690 08/01/2017 Business

    “Perfect”

    It was a nice pleasure to stay in that hotel for two nights, I was satisfied with all the services the hotel provided to me. The room was enough for me and I could sleep well for the business conference in Madrid

    Félix L, Deputy Manager at Occidental Madrid Este, responded to this review
     Dear guest, Thank you for the time you spent to share your feedback on your recent stay at our Occidental Madrid Este. We are very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and the service offered by our staff. Thank you! It would be a great pleasure to welcome you back. Warm regards from Spain. Alain Lago Areitioaurtena Deputy Manager

    Round Indicators
    ameliaandrear Los Angeles, California. 07/30/2017 Friends getaway

    “Very good”

    Was excellent service the reception, the room, the attended, everything was excellent the answer all are necessary, we will recommend. Also the agency with we travel is excellent service, really good, we will come back.

    Félix L, Deputy Manager at Occidental Madrid Este, responded to this review
     Dear Mrs. Amelia, Thank you for reviewing your recent stay in our Occidental Madrid Este. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We would like to express our sincerest gratitude for your kind words toward our staff as they strive to deliver an excellent service at all times to ensure our guests fully enjoy their experiences among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Alain Lago Areitioaurtena Deputy Manager

    Round Indicators
    zoltans212 Budapest, Hungary. 07/28/2017 Business

    “Recommended for business trip”

    The atmosphere of the hotel makes it perfect for a business trip. However the WiFi is not secure, which forced me to use mobile network connection instead. The room had a huge and very comfortable bed.

    Félix L, Deputy Manager at Occidental Madrid Este, responded to this review
     Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. I am sorry to read that you had the feeling of an insecure WiFi. Our supplier guarantees the security of the connection and we never had problems regarding security. However, I will be glad if you could contct us to explain how could we improve the WiFi, since we are always ready to be better. On the other hand, we are very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Alain Lago Areitioaurtena Deputy Manager

    Round Indicators
    danielbI8769QB Northampton, United Kingdom. 07/12/2017 Couples

    “Great hotel.”

    Rooms are amazing, staff are super helpful! Even kind enough to gibe spanish lessons to those not gifted in such things..Close enough to the metro (5 min walk) that travel around the city is a breeze.

    Félix L, Director General at Occidental Madrid Este, responded to this review
     Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Madrid Este hotel. We are delighted that you enjoyed your stay among us. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Yours faithfully, Félix López Pérez General manager

    Round Indicators
    aaronmP2451BG 07/03/2017 Business

    “Madrid Hotel for weary travellers”

    If you find yourself in Madrid for business or pleasure, this hotel rises well above its rivals in terms of comfort, cleanliness and value. Breakfast was excellent, location was easy to get too and from. It wasn't in the busy and congested parts of town but was a short cab ride to the action. I will stay here again without a doubt.

    Félix L, Director General at Occidental Madrid Este, responded to this review
     Dear guest, Firstly we would like to thank you for choosing our Occidental hotel for your recent business trip. We also thank you your kind words. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We look forward to serving you again soon. Yours faithfully, Félix López Pérez General manager

    EVALUATION

    Round Indicators

    • august 1 2017
    • Business

    lnd94690

    “Perfect”


    It was a nice pleasure to stay in that hotel for two nights, I was satisfied with all the services the hotel provided to me. The room was enough for me and I could sleep well for the business conference in Madrid


    Félix L, Deputy Manager at Occidental Madrid Este, responded to this review
    Dear guest, Thank you for the time you spent to share your feedback on your recent stay at our Occidental Madrid Este. We are very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and the service offered by our staff. Thank you! It would be a great pleasure to welcome you back. Warm regards from Spain. Alain Lago Areitioaurtena Deputy Manager

    EVALUATION

    Round Indicators

    • july 30 2017
    • Los Angeles, California
    • Friends getaway

    ameliaandrear

    “Very good”


    Was excellent service the reception, the room, the attended, everything was excellent the answer all are necessary, we will recommend. Also the agency with we travel is excellent service, really good, we will come back.


    Félix L, Deputy Manager at Occidental Madrid Este, responded to this review
    Dear Mrs. Amelia, Thank you for reviewing your recent stay in our Occidental Madrid Este. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We would like to express our sincerest gratitude for your kind words toward our staff as they strive to deliver an excellent service at all times to ensure our guests fully enjoy their experiences among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Alain Lago Areitioaurtena Deputy Manager

    EVALUATION

    Round Indicators

    • july 28 2017
    • Budapest, Hungary
    • Business

    zoltans212

    “Recommended for business trip”


    The atmosphere of the hotel makes it perfect for a business trip. However the WiFi is not secure, which forced me to use mobile network connection instead. The room had a huge and very comfortable bed.


    Félix L, Deputy Manager at Occidental Madrid Este, responded to this review
    Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. I am sorry to read that you had the feeling of an insecure WiFi. Our supplier guarantees the security of the connection and we never had problems regarding security. However, I will be glad if you could contct us to explain how could we improve the WiFi, since we are always ready to be better. On the other hand, we are very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Alain Lago Areitioaurtena Deputy Manager

    EVALUATION

    Round Indicators

    • july 12 2017
    • Northampton, United Kingdom
    • Couples

    danielbI8769QB

    “Great hotel.”


    Rooms are amazing, staff are super helpful! Even kind enough to gibe spanish lessons to those not gifted in such things..Close enough to the metro (5 min walk) that travel around the city is a breeze.


    Félix L, Director General at Occidental Madrid Este, responded to this review
    Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Madrid Este hotel. We are delighted that you enjoyed your stay among us. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Yours faithfully, Félix López Pérez General manager

    EVALUATION

    Round Indicators

    • july 3 2017
    • Business

    aaronmP2451BG

    “Madrid Hotel for weary travellers”


    If you find yourself in Madrid for business or pleasure, this hotel rises well above its rivals in terms of comfort, cleanliness and value. Breakfast was excellent, location was easy to get too and from. It wasn't in the busy and congested parts of town but was a short cab ride to the action. I will stay here again without a doubt.


    Félix L, Director General at Occidental Madrid Este, responded to this review
    Dear guest, Firstly we would like to thank you for choosing our Occidental hotel for your recent business trip. We also thank you your kind words. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We look forward to serving you again soon. Yours faithfully, Félix López Pérez General manager

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    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

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