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Sharjah Grand Hotel, a member of Barceló Hotel Group

Al Meena Street, Al Khalidiah Area   Sharjah Emiratos Árabes Unidos,    


Places of Interest

16 km Sharjah International Airport

5 km Sharjah Aquarium,

5 km Port Khalid

5 km Al Qasba-Sahara Centre

Guest reviews.

There is no better expert than a traveller.

Sharjah Grand Hotel, a member of Barceló Hotel Group

4.0/5 Round Indicators
| 452 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

47% Complete

214

Very good

32% Complete

147

Average

12% Complete

58

Poor

4% Complete

20

Very poor

2% Complete

13

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    Round Indicators
    bonnieolsen50 08/09/2018 Friends getaway

    “Amazing vacation!”

    Sharjah Grand Hotel is a fantastic hotel! I loved all of it. The staff at the hotel was the best! Everybody was smiling, so helpful and it was a really nice and comfortable place to be! I have nothing negative to say about my stay at this hotel!

    GrandHotelSharjah, Front Office Manager at Sharjah Grand Hotel - a Member of Barcelo Hotel Group, responded to this review
     Dear bonnieolsen50, Thank you for taking the time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    Round Indicators
    amandapanda112018 08/08/2018 Friends getaway

    “Excellent”

    My friend and I had an amazing time at Grand Hotel, we enjoyed the hotel and nearly all its facilities that were avaible, . Big thanks to the hole staff at the hotel for making our stay extra speciel.

    GrandHotelSharjah, Front Office Manager at Sharjah Grand Hotel - a Member of Barcelo Hotel Group, responded to this review
     Dear amandapanda112018, Thank you for taking the time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    Round Indicators
    mlem0 Perth, Australia. 07/29/2018 Family

    “All inclusive stay with 9month old baby.”

    Stayed 3 nights all inclusive with a 9 month old baby. Hotel has own private beach. The food is great for a 4star. The hotel could do with some renovations. The room is big and with sea view. Massive balcony, air conditioning was abit loud. Very clean rooms, the cleaners are great at making sure its done properly. Will definitely come back here again.

    GrandHotelSharjah, Front Office Manager at Sharjah Grand Hotel - a Member of Barcelo Hotel Group, responded to this review
     Dear mlem0, Thank you for taking time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    Round Indicators
    hali769667 07/28/2018 Couples

    “Poor customer service”

    A hotel with poor customer service will ruin your day, and perhaps night. Had booked 1 single large bed and got checked in into 2 single beds. I had travelled all the way from AD for the stay and was extremely tired, got shifted my luggage to the room and meanwhile went for dinner.as I entered the room I saw 2 single beds. Mini bar was empty, and in the morning I was asked if I consumed anything from the fridge.

    GrandHotelSharjah, Front Office Manager at Sharjah Grand Hotel - a Member of Barcelo Hotel Group, responded to this review
     Dear hali769667, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you, With kind regards, Don Anupama, Front Office Manager.

    Round Indicators
    mjvalenzuela143 Sharjah, United Arab Emirates. 07/08/2018 Couples

    “Good but needs to have some little changes i mentioned below.”

    Make sure fridge is working, my milk expired when i put there. Make sure AC is cooling, i cant sllep nicely since i feel very hot. Please provide toothbrushes and paste, we ended up buying our own since there is nothing. Buffet was good but please provide drink as well, we even paid for our water just to drink.

    GrandHotelSharjah, Front Office Manager at Sharjah Grand Hotel - a Member of Barcelo Hotel Group, responded to this review
     Dear mjvalenzuela143, Thank you for sharing your recent stay experience with us We will take appropriate measures to address your concerns in order to prevent them in future occurrence. We hope for the opportunity to serve you better in the near future. Sincerely, Don Anupama, Front Office Manager.

    EVALUATION

    Round Indicators

    • august 9 2018
    • Friends getaway

    bonnieolsen50

    “Amazing vacation!”


    Sharjah Grand Hotel is a fantastic hotel! I loved all of it. The staff at the hotel was the best! Everybody was smiling, so helpful and it was a really nice and comfortable place to be! I have nothing negative to say about my stay at this hotel!


    GrandHotelSharjah, Front Office Manager at Sharjah Grand Hotel - a Member of Barcelo Hotel Group, responded to this review
    Dear bonnieolsen50, Thank you for taking the time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    EVALUATION

    Round Indicators

    • august 8 2018
    • Friends getaway

    amandapanda112018

    “Excellent”


    My friend and I had an amazing time at Grand Hotel, we enjoyed the hotel and nearly all its facilities that were avaible, . Big thanks to the hole staff at the hotel for making our stay extra speciel.


    GrandHotelSharjah, Front Office Manager at Sharjah Grand Hotel - a Member of Barcelo Hotel Group, responded to this review
    Dear amandapanda112018, Thank you for taking the time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    EVALUATION

    Round Indicators

    • july 29 2018
    • Perth, Australia
    • Family

    mlem0

    “All inclusive stay with 9month old baby.”


    Stayed 3 nights all inclusive with a 9 month old baby. Hotel has own private beach. The food is great for a 4star. The hotel could do with some renovations. The room is big and with sea view. Massive balcony, air conditioning was abit loud. Very clean rooms, the cleaners are great at making sure its done properly. Will definitely come back here again.


    GrandHotelSharjah, Front Office Manager at Sharjah Grand Hotel - a Member of Barcelo Hotel Group, responded to this review
    Dear mlem0, Thank you for taking time to share your recent stay experience at our hotel and I’m thrilled to read that you had an excellent stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your recommendations for other traveler’s information. It is a pleasure to share your compliments with the entire team and we look forward to welcoming you to Sharjah in near future. Thank you, Don Anupama, Front Office Manager

    EVALUATION

    Round Indicators

    • july 28 2018
    • Couples

    hali769667

    “Poor customer service”


    A hotel with poor customer service will ruin your day, and perhaps night. Had booked 1 single large bed and got checked in into 2 single beds. I had travelled all the way from AD for the stay and was extremely tired, got shifted my luggage to the room and meanwhile went for dinner.as I entered the room I saw 2 single beds. Mini bar was empty, and in the morning I was asked if I consumed anything from the fridge.


    GrandHotelSharjah, Front Office Manager at Sharjah Grand Hotel - a Member of Barcelo Hotel Group, responded to this review
    Dear hali769667, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you, With kind regards, Don Anupama, Front Office Manager.

    EVALUATION

    Round Indicators

    • july 8 2018
    • Sharjah, United Arab Emirates
    • Couples

    mjvalenzuela143

    “Good but needs to have some little changes i mentioned below.”


    Make sure fridge is working, my milk expired when i put there. Make sure AC is cooling, i cant sllep nicely since i feel very hot. Please provide toothbrushes and paste, we ended up buying our own since there is nothing. Buffet was good but please provide drink as well, we even paid for our water just to drink.


    GrandHotelSharjah, Front Office Manager at Sharjah Grand Hotel - a Member of Barcelo Hotel Group, responded to this review
    Dear mjvalenzuela143, Thank you for sharing your recent stay experience with us We will take appropriate measures to address your concerns in order to prevent them in future occurrence. We hope for the opportunity to serve you better in the near future. Sincerely, Don Anupama, Front Office Manager.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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