Barceló Hotel Pool  Costa Cancún
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Occidental Costa Cancún

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo ,   México  


Places of Interest

28 km Cancun International Airport

3 km Pok-Ta-Pok Golf Course (by Robert Trent Jones Jr.)

1 km Playa Linda

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 6842 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

46% Complete

3177

Very good

28% Complete

1963

Average

12% Complete

885

Poor

6% Complete

432

Very poor

5% Complete

385

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    Round Indicators
    Ricardo B 08/14/2018 Couples

    “Excellent ”

    Excellent! The hospitality of its personal and cleaning were marvelous. There are a lot of options in the restaurant : international food, Italian, Sea food and Mexican food. I will visit it again in my next vacations

    ASISTENTEGERENCIAL, Assistant manager. at Occidental Costa Cancun, responded to this review
     Dear Ricardo B: Thank you very much for your comments, it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have her back soon. Best regards, Noemí Ramírez. Assistant manager.

    Round Indicators
    anama952018 08/13/2018 Family

    “Nice resort”

    It was a nice resort, very clean and small. The beach is very small and clean, very few seaweed. You can not check in early unless you pay $14 per person, at checkout they take your brassalet, and give you a piece of paper so you can use the facility for an extra hour only.You can only eat at the restaurants or snack bar, and you can not be wet and need to wear clothes, you can not bring the food out at all. The employees are very good and polite.

    ASISTENTEGERENCIAL, Assistant manager. at Occidental Costa Cancun, responded to this review
     Dear anama952018: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemi Ramirez. Assistant Manager.

    Round Indicators
    Jungmeyer2018 Independence, Missouri. 08/13/2018 Couples

    “Great honeymoon!”

    We enjoyed our stay at Occidental Costa Cancún! The amenities were good, there was always a chair available at the beach, we even got roses on our bed the first night we arrived. The food was good, the wait staff even better. Ask for Pepe for breakfast and lunch, he goes above and beyond! Our only complaint is that, at times, communication was a challenge. English speaking staff was few and far between.

    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear Jungmeyer2018: We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the warmth that characterizes us. We hope very soon to be able to welcome you again to this little paradise in Cancun. Best regards, Noemí Ramírez. Assistant Manager.

    Round Indicators
    Victor F Danville, Illinois. 08/13/2018 Family

    “Vacation”

    Every staff member was great to talk with and all the live entertainment was fun to watch. My family would gladly stay here again. I would recommend this all inclusive, one thing I wish was is no free wifi I got the 3 days of wifi for $25.00 US and the signal from the floor i was on the 7th was not steady to no connection. Down at the pool area it was great. Which in a way is a good thing not to have the wifi in the room as it get the kids out side.

    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear victorfebus: It has been a great pleasure to stay at Occidental Costa Cancún during your recent vacation, we are very happy to know that you had a pleasant stay. We would like to thank you for sharing the details of your great experience in our hotel, through this website. We hope to have you back very soon, to have another memorable vacation time, as we are sure it has been this time. Best regards, Noemí Ramírez. Assistant Manager.

    Round Indicators
    chandradwiggins Miami, Florida. 08/12/2018 Solo travel

    “Crazy vacay”

    Food service was great love the pool area was good the drinks were great the shows were good everyone were friendly Brandon was very nice love him the activities were good Michael Jackson was awesome I recommend it

    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
     Dear chandradwiggins: It has been a great pleasure to stay at Occidental Costa Cancún during your recent vacation, we are very happy to know that you had a pleasant stay. We would like to thank you for sharing the details of your great experience in our hotel, through this website. We hope to have you back very soon, to have another memorable vacation time, as we are sure it has been this time. Best regards, Noemí Ramírez. Assistant Manager.

    EVALUATION

    Round Indicators

    • august 14 2018
    • Couples

    Ricardo B

    “Excellent ”


    Excellent! The hospitality of its personal and cleaning were marvelous. There are a lot of options in the restaurant : international food, Italian, Sea food and Mexican food. I will visit it again in my next vacations


    ASISTENTEGERENCIAL, Assistant manager. at Occidental Costa Cancun, responded to this review
    Dear Ricardo B: Thank you very much for your comments, it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have her back soon. Best regards, Noemí Ramírez. Assistant manager.

    EVALUATION

    Round Indicators

    • august 13 2018
    • Family

    anama952018

    “Nice resort”


    It was a nice resort, very clean and small. The beach is very small and clean, very few seaweed. You can not check in early unless you pay $14 per person, at checkout they take your brassalet, and give you a piece of paper so you can use the facility for an extra hour only.You can only eat at the restaurants or snack bar, and you can not be wet and need to wear clothes, you can not bring the food out at all. The employees are very good and polite.


    ASISTENTEGERENCIAL, Assistant manager. at Occidental Costa Cancun, responded to this review
    Dear anama952018: Thank you very much for your comments about the hotel, thank you for takes the time to write about Occidental Costa Cancún. We are glad that your stay with us was to your liking and that our service will positively impact you. We hope to have you in your home in the near future. Cordially, Noemi Ramirez. Assistant Manager.

    EVALUATION

    Round Indicators

    • august 13 2018
    • Independence, Missouri
    • Couples

    Jungmeyer2018

    “Great honeymoon!”


    We enjoyed our stay at Occidental Costa Cancún! The amenities were good, there was always a chair available at the beach, we even got roses on our bed the first night we arrived. The food was good, the wait staff even better. Ask for Pepe for breakfast and lunch, he goes above and beyond! Our only complaint is that, at times, communication was a challenge. English speaking staff was few and far between.


    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear Jungmeyer2018: We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the warmth that characterizes us. We hope very soon to be able to welcome you again to this little paradise in Cancun. Best regards, Noemí Ramírez. Assistant Manager.

    EVALUATION

    Round Indicators

    • august 13 2018
    • Danville, Illinois
    • Family

    Victor F

    “Vacation”


    Every staff member was great to talk with and all the live entertainment was fun to watch. My family would gladly stay here again. I would recommend this all inclusive, one thing I wish was is no free wifi I got the 3 days of wifi for $25.00 US and the signal from the floor i was on the 7th was not steady to no connection. Down at the pool area it was great. Which in a way is a good thing not to have the wifi in the room as it get the kids out side.


    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear victorfebus: It has been a great pleasure to stay at Occidental Costa Cancún during your recent vacation, we are very happy to know that you had a pleasant stay. We would like to thank you for sharing the details of your great experience in our hotel, through this website. We hope to have you back very soon, to have another memorable vacation time, as we are sure it has been this time. Best regards, Noemí Ramírez. Assistant Manager.

    EVALUATION

    Round Indicators

    • august 12 2018
    • Miami, Florida
    • Solo travel

    chandradwiggins

    “Crazy vacay”


    Food service was great love the pool area was good the drinks were great the shows were good everyone were friendly Brandon was very nice love him the activities were good Michael Jackson was awesome I recommend it


    ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa Cancun, responded to this review
    Dear chandradwiggins: It has been a great pleasure to stay at Occidental Costa Cancún during your recent vacation, we are very happy to know that you had a pleasant stay. We would like to thank you for sharing the details of your great experience in our hotel, through this website. We hope to have you back very soon, to have another memorable vacation time, as we are sure it has been this time. Best regards, Noemí Ramírez. Assistant Manager.

    Gastronomía del hotel Barceló Costa Cancún

    A hotel on the beachfront of Cancun beach which offers guests spacious rooms in a Mediterranean style.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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    If you find a better rate outside Barcelo.com, we’ll match it.

    The same applies even if you find a better rate on Barcelo.com after placing your booking.

    We’ll also give you an additional discount of up to 10% depending on the sort of booking For more information