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Barceló Hotel Pool  Costa Cancún
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map

Map and location

Boulevard Kukulcan, Km. 4,5   77500 Cancún, Quintana Roo ,   México  


Places of Interest

28 km Cancun International Airport

3 km Pok-Ta-Pok Golf Course (by Robert Trent Jones Jr.)

1 km Playa Linda

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Costa Cancún

4.0/5 Round Indicators
| 9067 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

4637

Very good

26% Complete

2434

Average

11% Complete

1040

Poor

5% Complete

504

Very poor

4% Complete

452

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    Round Indicators
    lbrgr2 Edmonton, Canada. 12/10/2019 Family

    “Amazing Family Cancun Getaway ”

    Went here with family and we all had such a great time. The check in process at reception went very smoothly and the receptionist Andrés was very kind and made us feel welcome. There was a large selection of buffet food (try the fish it’s very good & fresh) and the restaurants offered great food as well if you are looking for something more fancy. Our personal favourite was the Mexican Lindo Restaurant, our waiter Antonio was great and really made it a memorable experience. The beach area is small as people have mentioned, but it did not take away from our vacation and we loved the natural shade that the palm trees provided. It is very easy to go to different beaches and popular spots in Cancun by the bus across the street from the resort. This is also a great place to stay if you are looking to visit Isla Mujeres as the ferry docks very close and leaves frequently. The bartenders here are good at what they do so the drinks at the bar tasted very good, ask them for their own recommendations! The bartenders and waiters are also super friendly (Zacarias, Javier, Felipe, David, Alberto, and Sandra are all so nice) along with many others. The staff here really did make our stay extra special. You’ll have a good vacation if you pick this resort!
    Round Indicators
    hiedit2019 12/10/2019 Friends getaway

    “An amazing stay”

    My friend and I stayed at the Occidental Costa Cancun for our 20 yr friendiversary. We had a great time. Staff was amazing and friendly. Brandon, an activities coordinator, was especially awesome. Went out of his way to chat with us frequently. He was very open and friendly. Makes you feel at home when people talk to you about their lives as well as ask about yours. The hotel is beautiful. While I know there is so much offered in Cancun to do; this trip just being completely relaxed was perfect! I have been to Cancun four times now and I have stayed at this same hotel each time. I just love it!! Great food, great drinks (Christian was our favorite bartender - simply awesome person), great staff, a little slice of paradise just for us!
    Round Indicators
    terrym009 Warrington, United Kingdom. 12/09/2019 Family

    “Excellent holiday”

    Superb holiday from start to finish Can't fault the staff from waiter's to cleaners Fantastic room right on the beach front I would highly recommend the Italian restaurant The only downside was the bar closed right on Midnight but we had a well stocked fridge

    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
     Dear terrym009 We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    Round Indicators
    275tommyp 12/09/2019 Solo travel

    “Average”

    To be honest it’s a nice club over all, it’s clean, staff is nice, food is okay (personally disappointing), room is clean! But DO NOT COME HERE IF YOU ARE ALONE... it’s my second day here and I’m canadien so I don’t really speak Spanish.. most peaple at the club have fun but with in there own groups.. and 80-90% only speaks Spanish... witch is okay but the lack of activities is terrible the pool animation is not fun at all the games sucks to be honest only 5-12 peaple participates and the games are very basic ( like sending a water ballon the furthest in the pool for ex...) no tennis, no pool, no basketball... so as a family or a couple to relax it’s good. But for any peaple under 30 that want to have fun DONT COME HERE... the music at the pool is so boring it’s radio music NO PARTY MUSIC NO SPANISH OR MEXICAN MUSIC... I won’t come back that’s for sure.. 1300 for 7 days and there absolutely nothing to do except for chilling at the pool or the tiny beach while you here the other club playing good party music.. would recommend for older Peaple...

    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
     Dear 275tommyp We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    Round Indicators
    214nedag 12/08/2019 Family

    “Clara Boya the best Restaurant in Occidental Cancun”

    I stayed a week with my family. I had tasty seafood meals in Clara Boya restaurant, the seafood experts. Staff are so nice and their service is perfect. Juan Hernandez and Captain Gio made our meal so enjoyable.

    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
     Dear 214nedag We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    EVALUATION

    Round Indicators

    • december 10 2019
    • Edmonton, Canada
    • Family

    lbrgr2

    “Amazing Family Cancun Getaway ”


    Went here with family and we all had such a great time. The check in process at reception went very smoothly and the receptionist Andrés was very kind and made us feel welcome. There was a large selection of buffet food (try the fish it’s very good & fresh) and the restaurants offered great food as well if you are looking for something more fancy. Our personal favourite was the Mexican Lindo Restaurant, our waiter Antonio was great and really made it a memorable experience. The beach area is small as people have mentioned, but it did not take away from our vacation and we loved the natural shade that the palm trees provided. It is very easy to go to different beaches and popular spots in Cancun by the bus across the street from the resort. This is also a great place to stay if you are looking to visit Isla Mujeres as the ferry docks very close and leaves frequently. The bartenders here are good at what they do so the drinks at the bar tasted very good, ask them for their own recommendations! The bartenders and waiters are also super friendly (Zacarias, Javier, Felipe, David, Alberto, and Sandra are all so nice) along with many others. The staff here really did make our stay extra special. You’ll have a good vacation if you pick this resort!


    EVALUATION

    Round Indicators

    • december 10 2019
    • Friends getaway

    hiedit2019

    “An amazing stay”


    My friend and I stayed at the Occidental Costa Cancun for our 20 yr friendiversary. We had a great time. Staff was amazing and friendly. Brandon, an activities coordinator, was especially awesome. Went out of his way to chat with us frequently. He was very open and friendly. Makes you feel at home when people talk to you about their lives as well as ask about yours. The hotel is beautiful. While I know there is so much offered in Cancun to do; this trip just being completely relaxed was perfect! I have been to Cancun four times now and I have stayed at this same hotel each time. I just love it!! Great food, great drinks (Christian was our favorite bartender - simply awesome person), great staff, a little slice of paradise just for us!


    EVALUATION

    Round Indicators

    • december 9 2019
    • Warrington, United Kingdom
    • Family

    terrym009

    “Excellent holiday”


    Superb holiday from start to finish Can't fault the staff from waiter's to cleaners Fantastic room right on the beach front I would highly recommend the Italian restaurant The only downside was the bar closed right on Midnight but we had a well stocked fridge


    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
    Dear terrym009 We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    EVALUATION

    Round Indicators

    • december 9 2019
    • Solo travel

    275tommyp

    “Average”


    To be honest it’s a nice club over all, it’s clean, staff is nice, food is okay (personally disappointing), room is clean! But DO NOT COME HERE IF YOU ARE ALONE... it’s my second day here and I’m canadien so I don’t really speak Spanish.. most peaple at the club have fun but with in there own groups.. and 80-90% only speaks Spanish... witch is okay but the lack of activities is terrible the pool animation is not fun at all the games sucks to be honest only 5-12 peaple participates and the games are very basic ( like sending a water ballon the furthest in the pool for ex...) no tennis, no pool, no basketball... so as a family or a couple to relax it’s good. But for any peaple under 30 that want to have fun DONT COME HERE... the music at the pool is so boring it’s radio music NO PARTY MUSIC NO SPANISH OR MEXICAN MUSIC... I won’t come back that’s for sure.. 1300 for 7 days and there absolutely nothing to do except for chilling at the pool or the tiny beach while you here the other club playing good party music.. would recommend for older Peaple...


    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
    Dear 275tommyp We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    EVALUATION

    Round Indicators

    • december 8 2019
    • Family

    214nedag

    “Clara Boya the best Restaurant in Occidental Cancun”


    I stayed a week with my family. I had tasty seafood meals in Clara Boya restaurant, the seafood experts. Staff are so nice and their service is perfect. Juan Hernandez and Captain Gio made our meal so enjoyable.


    occidentalhotel, Gerente at Occidental Costa Cancun, responded to this review
    Dear 214nedag We appreciate taking the time to leave us your score and comments of your last stay with us and have shared your experience, it is our priority to do our best. You are part of this hotel; will be considered your opinion about us. We hope to welcome you again to this little paradise in Cancun. Warm greetings

    Gastronomía del hotel Barceló Costa Cancún

    A hotel on the beachfront of Cancun beach which offers guests spacious rooms in a Mediterranean style.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

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    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.