Close

You are using Internet Explorer as a browser to visit Barcelo.com, and we trully recomend to use other browser in order to avoid troubles. If you prefer it, upload your browser versión to Internet Explorer 7 or newer by following the steps you will find in the “About” option inside Tools Configuration (upper right of your window)

If you wish, you can change language

Hotel Pool  Occidental Grand Nuevo Vallarta Resort
;
map

Map and location

Paseo de Los Cocoteros 18 Villa 8 Fracc. Náutico Turístico   63732 Nuevo Vallarta , Nayarit   México  


Places of Interest

11.5 km Gustavo Díaz Ordaz International Airport

100 m Beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Nuevo Vallarta

4.5/5 Round Indicators
| 6092 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

55% Complete

3386

Very good

28% Complete

1735

Average

8% Complete

539

Poor

3% Complete

239

Very poor

3% Complete

193

Filter by

Sort by

    Round Indicators
    51mickeld 02/23/2020 Friends getaway

    “Luis Robles is the best”

    Hanging out by the pool is amazing when Luis Robles is your server. He took care of us every single day we were by the pool! He was kind, professional, helpful and courteous! If every resort had more employees like Luis, very vacation in Mexico would be perfection.
    Round Indicators
    robertmT2524CB Sunnyside, Wa. 02/23/2020 Friends getaway

    “Luis Robles took great care of us!”

    Spent most of our vacation at the pool because Luis Robles took such great care of us all day! He was attentive, courteous, efficient and fun to have taking care of us. Great atmosphere, great staff, awesome amenities. Definitely coming back!
    Round Indicators
    coleenkeller 02/23/2020

    “Best Resort I've stayed at”

    My friend and I went here for a one week vacation and never left the resort it was so nice. We had excellent food everywhere we ate at the resort and the views and beach are fantastic. Staff go over and above to see to what you need and we never had a thing to complain about. There was construction at the resort through our stay but it did not affect us much .
    Round Indicators
    kairobertson7 02/22/2020 Friends getaway

    “Some of the best service from Luis and Victor”

    Luis Alberto Gil and Victor Bravo gave me some of the best service I’ve ever had on vacation. I would highly recommend visiting this resort and giving Luis and Victor some love. They are the some of the friendliest people I’ve met in a long time. The occidental is a great place and I’d highly recommend it.... 5 stars easy
    Round Indicators
    john_the_traveller50 Montreal, Canada. 02/22/2020

    “Unremarkable - here is comparison with 15 other hotels”

    This is a mixed review. We have been to Vallarta about 20 times, so i will base my review on hotels in this bay and at about the same price point. We stayed for 2 weeks. Incredibly positive items - The concierge service (Gabriel and his team) provided the best concierge service I have ever had in 40 years of Travel (even at hotels at 4x the cost). Hat's off to them. - Palm trees on the beach. even better than Palapas. - Friendliness of the staff. I would say way above average. Incredibly negative items - Construction noise. They are building a new wing on the south side and the jack hammers don't sound like music. They start at around 10am and go till about 5pm. The noise in the room was severe, so if you have to do work or sleep in the day it is not happening. You also hear it while you are sitting around the pool or on the beach. It did not bother my wife, but the noise drove me mad. Marginally positive - Motion sensor faucets and towel dispensers in bathrooms in common areas - cleanliness of bathrooms in common areas - Beach is beautiful Marginally negative - there was mold in the tile cracks in the pool - they use house brand alcohol even if you ask for a specific brand, unless you stand at the bar and ask them to change it. - they have Pepsi (not Coke). rum and pepsi just don't taste right. - No swim up bar - Room, Ocean view was unimpressive due to angle of windows relative to room - no room balcony - A/C functioned but thermostat was broken, so it was either on or off. It was chilly when on. - Beds comfortable - You have to pay for internet Other - Yard/grounds well maintained but unimpressive. - Restaurants -- below average decor -- Good- bird control -- Good - all the food is behind glass and are is very clean -- not bad but below average food. The ingredients are good but the recipes are poor. -- Generally attentive service in the restaurants -- You need to stand in line at 8:45am to make a reservation. I hat this system. We have been to resorts with online reservation system (much better)

    EVALUATION

    Round Indicators

    • february 23 2020
    • Friends getaway

    51mickeld

    “Luis Robles is the best”


    Hanging out by the pool is amazing when Luis Robles is your server. He took care of us every single day we were by the pool! He was kind, professional, helpful and courteous! If every resort had more employees like Luis, very vacation in Mexico would be perfection.


    EVALUATION

    Round Indicators

    • february 23 2020
    • Sunnyside, Wa
    • Friends getaway

    robertmT2524CB

    “Luis Robles took great care of us!”


    Spent most of our vacation at the pool because Luis Robles took such great care of us all day! He was attentive, courteous, efficient and fun to have taking care of us. Great atmosphere, great staff, awesome amenities. Definitely coming back!


    EVALUATION

    Round Indicators

    • february 23 2020

    coleenkeller

    “Best Resort I've stayed at”


    My friend and I went here for a one week vacation and never left the resort it was so nice. We had excellent food everywhere we ate at the resort and the views and beach are fantastic. Staff go over and above to see to what you need and we never had a thing to complain about. There was construction at the resort through our stay but it did not affect us much .


    EVALUATION

    Round Indicators

    • february 22 2020
    • Friends getaway

    kairobertson7

    “Some of the best service from Luis and Victor”


    Luis Alberto Gil and Victor Bravo gave me some of the best service I’ve ever had on vacation. I would highly recommend visiting this resort and giving Luis and Victor some love. They are the some of the friendliest people I’ve met in a long time. The occidental is a great place and I’d highly recommend it.... 5 stars easy


    EVALUATION

    Round Indicators

    • february 22 2020
    • Montreal, Canada

    john_the_traveller50

    “Unremarkable - here is comparison with 15 other hotels”


    This is a mixed review. We have been to Vallarta about 20 times, so i will base my review on hotels in this bay and at about the same price point. We stayed for 2 weeks. Incredibly positive items - The concierge service (Gabriel and his team) provided the best concierge service I have ever had in 40 years of Travel (even at hotels at 4x the cost). Hat's off to them. - Palm trees on the beach. even better than Palapas. - Friendliness of the staff. I would say way above average. Incredibly negative items - Construction noise. They are building a new wing on the south side and the jack hammers don't sound like music. They start at around 10am and go till about 5pm. The noise in the room was severe, so if you have to do work or sleep in the day it is not happening. You also hear it while you are sitting around the pool or on the beach. It did not bother my wife, but the noise drove me mad. Marginally positive - Motion sensor faucets and towel dispensers in bathrooms in common areas - cleanliness of bathrooms in common areas - Beach is beautiful Marginally negative - there was mold in the tile cracks in the pool - they use house brand alcohol even if you ask for a specific brand, unless you stand at the bar and ask them to change it. - they have Pepsi (not Coke). rum and pepsi just don't taste right. - No swim up bar - Room, Ocean view was unimpressive due to angle of windows relative to room - no room balcony - A/C functioned but thermostat was broken, so it was either on or off. It was chilly when on. - Beds comfortable - You have to pay for internet Other - Yard/grounds well maintained but unimpressive. - Restaurants -- below average decor -- Good- bird control -- Good - all the food is behind glass and are is very clean -- not bad but below average food. The ingredients are good but the recipes are poor. -- Generally attentive service in the restaurants -- You need to stand in line at 8:45am to make a reservation. I hat this system. We have been to resorts with online reservation system (much better)


    Close 

    Back Find a hotel

    Hotels in El Salvador

    Select El Salvador

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Ecuador

    Select Ecuador

    Hotels in Guatemala

    Select Guatemala

    Hotels in Nicaragua

    Select Nicaragua

    Hotels in Mexico

    Select Mexico

    Hotels in Aruba

    Select Aruba

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Bulgaria

    Select Bulgaria

    Hotels in Italy

    Select Italy

    Hotels in Greece

    Select Greece

    Hotels in Portugal

    Select Portugal

    Hotels in Hungria

    Select Hungria

    Hotels in Morocco

    Select Morocco

    Hotels in Egypt

    Select Egypt

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHT

    (Optional dates)

    0 nights Selected
    1 night Selected

    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best rate
    guaranteed
    Plus

    Our double guarantee:

    If you find a better rate outside Barcelo.com, we’ll match it.

    The same applies even if you find a better rate on Barcelo.com after placing your booking.

    For more information