Barceló Lanzarote Resort Hotel deluxe suite
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Occidental Lanzarote Mar

Avenida del Mar, 5   35508 Costa Teguise (Lanzarote) , Islas Canarias   España  


Places of Interest

15 km Lanzarote Airport

3 km Costa Teguise Golf Course

400 m Cala del Ancla beach

4.5 km Costa Teguise

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Lanzarote Mar

4.0/5 Round Indicators
| 6666 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

35% Complete

2394

Very good

36% Complete

2404

Average

17% Complete

1157

Poor

6% Complete

426

Very poor

4% Complete

285

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    Round Indicators
    C-Wilkinson10 Wirral, United Kingdom. 08/18/2018 Family

    “This is not a 4 star hotel!!!!”

    We spent a 10 day family holiday at this hotel booked through Jet2.com. The hotel is as shown as a 4 star hotel with all inclusive option. Firstly on leaving the airport this was the first stop hotel opposite the Occidental Lanzarote Playa and some distance from Costa Teguise and not near to any beach, however to compensate this the hotel puts on a free bus service which is easy to use. The next thing we noticed about the hotel is it seems to be near to some sort of power plant which obstructs the sea views. On entering the hotel the lobby area was very welcoming and staff on reception were happy to help and offered drinks on arrival. We arrived late but just in time to get some dinner, after we returned to our room which was in block 5 on the outside of the hotel. First impression of the room was poor, it didn’t match what was advertised in the brochure. The air conditioning was faulty and so loud we could not heard ourselves talk, the toilet broke after the first flush, there were wooden slats missing from the pull out bed and the traffic and wind noise was unbearable. A call to reception and 30 mins later an engineer arrived (the time now was about 2330hrs) we had been travelling all day and just wanted to unpack and rest. We were then offered another room only to receive a call 20 mins later saying we had to wait until the next day and speak to reception at 1000hrs. After a further night in the same room and still unable to unpack we were finally moved to another room in block 3 again on the outside of the building (much quieter and less windy). This room was much better however still in need of updating and the sea view was obscured by a nearby power station but at least we were able to unpack and start our holiday. The rest of our holiday was fine, the food at the hotel was good with a great selection however I have never had to queue to get into an all inclusive restaurant. During the day as a family the only bar to get drinks from was the pool bar which was extremely busy and the all inclusive part was far to small. There is a lobby bar but for some reason doesn’t open until 1700 so unless your an adult only party your unable to have a quiet drink during the day. There does seem to be an issue with sun beds I had to get down for 0700 each day to ensure I got beds near the pool with adequate shade. The hotel does have notices on the backs of the sun beds claiming that unattended beds after 30 mins will be re-allocated however this was never enforced and many people putting towels on beds the night before. The entertainment is okay, for some reason the entertainment staff stand by the pool at about 1000hrs and dance to a couple of songs and then walk off without interacting with anyone and some of them look so disinterested. The lead member of the entertainment staff is hard to under if your English. The main issue I had with the entertainment was the Zumba which was conducted in the main entertainment bar from about 2000-2100, after finishing my dinner and all dress up for the evening who wants to watch sweaty smelly adults dancing right next to the bar area surely this should be conducted in a gym. On a whole we had a good holiday but this was clearly let down by poor rooms and this is not a 4 star hotel.
    Round Indicators
    08/17/2018

    “Yes defo recommend”

    There are a few minor irritantants, Eg, swimming pool toilets are a bit gross. Does not that detract from a great family holiday. Staff went out of their way to help. It was out 1st family holiday away and our kids loved it. Rooms clean, food Excellent variety, kids staff amazing. Mini disco and kids club made holiday for our 2, They are weary of adults but happy with Claudia. We could relax knowing they are happy and well taken care of, that means the world to us.they didn’t want to leave. V happy experience for their 1st trip abroad
    Round Indicators
    dayjackie491 08/17/2018 Family

    “Amazing holiday”

    From on arrival this hotel was brilliant. Plenty of good food choices for all, entertainment was brilliant , absolutely no problem getting a sunbed at any time, rooms were cleaned every day and staff were always happy and helpful. Definitely would return and worth it’s star rating.
    Round Indicators
    mariusbusan Swindon, United Kingdom. 08/17/2018 Family

    “Great stay, awesome food”

    Room was good, staff friendly, food awesome - loads of variety.Get to the restaurant when it opens for lunch/dinner or there is always a cue to get in the restaurant (at least when we were there).Swimming pool OK. People always reserve their sun-chairs in the morning with their towels, so half of them are empty at any one time but you can't use them. We went to the pool after lunch (2pm) a couple of times, and we did manage to find empty chairs from the people that left.We mostly sat at the same table and our waiter named Ida was so friendly and always smiling. Thank you, Ida!Evening entertainment was OK, but nothing special.Overall, we thoroughly enjoyed our stay.
    Round Indicators
    Kathleen P 08/16/2018 Family

    “Family holiday”

    Would definitely recommend this hotel to other families. We visited as a family, Grandparents, parents and two boys aged 9 and 6. Excellent amenities for the children to keep them happy. Lots of activities for adults too. Food was excellent, breakfast especially. Variety of food available all through the day which was ideal for children. Rooms were very clean and tidy and quite spacious. All staff were very polite and helpful throughout our stay.

    EVALUATION

    Round Indicators

    • august 18 2018
    • Wirral, United Kingdom
    • Family

    C-Wilkinson10

    “This is not a 4 star hotel!!!!”


    We spent a 10 day family holiday at this hotel booked through Jet2.com. The hotel is as shown as a 4 star hotel with all inclusive option. Firstly on leaving the airport this was the first stop hotel opposite the Occidental Lanzarote Playa and some distance from Costa Teguise and not near to any beach, however to compensate this the hotel puts on a free bus service which is easy to use. The next thing we noticed about the hotel is it seems to be near to some sort of power plant which obstructs the sea views. On entering the hotel the lobby area was very welcoming and staff on reception were happy to help and offered drinks on arrival. We arrived late but just in time to get some dinner, after we returned to our room which was in block 5 on the outside of the hotel. First impression of the room was poor, it didn’t match what was advertised in the brochure. The air conditioning was faulty and so loud we could not heard ourselves talk, the toilet broke after the first flush, there were wooden slats missing from the pull out bed and the traffic and wind noise was unbearable. A call to reception and 30 mins later an engineer arrived (the time now was about 2330hrs) we had been travelling all day and just wanted to unpack and rest. We were then offered another room only to receive a call 20 mins later saying we had to wait until the next day and speak to reception at 1000hrs. After a further night in the same room and still unable to unpack we were finally moved to another room in block 3 again on the outside of the building (much quieter and less windy). This room was much better however still in need of updating and the sea view was obscured by a nearby power station but at least we were able to unpack and start our holiday. The rest of our holiday was fine, the food at the hotel was good with a great selection however I have never had to queue to get into an all inclusive restaurant. During the day as a family the only bar to get drinks from was the pool bar which was extremely busy and the all inclusive part was far to small. There is a lobby bar but for some reason doesn’t open until 1700 so unless your an adult only party your unable to have a quiet drink during the day. There does seem to be an issue with sun beds I had to get down for 0700 each day to ensure I got beds near the pool with adequate shade. The hotel does have notices on the backs of the sun beds claiming that unattended beds after 30 mins will be re-allocated however this was never enforced and many people putting towels on beds the night before. The entertainment is okay, for some reason the entertainment staff stand by the pool at about 1000hrs and dance to a couple of songs and then walk off without interacting with anyone and some of them look so disinterested. The lead member of the entertainment staff is hard to under if your English. The main issue I had with the entertainment was the Zumba which was conducted in the main entertainment bar from about 2000-2100, after finishing my dinner and all dress up for the evening who wants to watch sweaty smelly adults dancing right next to the bar area surely this should be conducted in a gym. On a whole we had a good holiday but this was clearly let down by poor rooms and this is not a 4 star hotel.


    EVALUATION

    Round Indicators

    • august 17 2018

    “Yes defo recommend”


    There are a few minor irritantants, Eg, swimming pool toilets are a bit gross. Does not that detract from a great family holiday. Staff went out of their way to help. It was out 1st family holiday away and our kids loved it. Rooms clean, food Excellent variety, kids staff amazing. Mini disco and kids club made holiday for our 2, They are weary of adults but happy with Claudia. We could relax knowing they are happy and well taken care of, that means the world to us.they didn’t want to leave. V happy experience for their 1st trip abroad


    EVALUATION

    Round Indicators

    • august 17 2018
    • Family

    dayjackie491

    “Amazing holiday”


    From on arrival this hotel was brilliant. Plenty of good food choices for all, entertainment was brilliant , absolutely no problem getting a sunbed at any time, rooms were cleaned every day and staff were always happy and helpful. Definitely would return and worth it’s star rating.


    EVALUATION

    Round Indicators

    • august 17 2018
    • Swindon, United Kingdom
    • Family

    mariusbusan

    “Great stay, awesome food”


    Room was good, staff friendly, food awesome - loads of variety.Get to the restaurant when it opens for lunch/dinner or there is always a cue to get in the restaurant (at least when we were there).Swimming pool OK. People always reserve their sun-chairs in the morning with their towels, so half of them are empty at any one time but you can't use them. We went to the pool after lunch (2pm) a couple of times, and we did manage to find empty chairs from the people that left.We mostly sat at the same table and our waiter named Ida was so friendly and always smiling. Thank you, Ida!Evening entertainment was OK, but nothing special.Overall, we thoroughly enjoyed our stay.


    EVALUATION

    Round Indicators

    • august 16 2018
    • Family

    Kathleen P

    “Family holiday”


    Would definitely recommend this hotel to other families. We visited as a family, Grandparents, parents and two boys aged 9 and 6. Excellent amenities for the children to keep them happy. Lots of activities for adults too. Food was excellent, breakfast especially. Variety of food available all through the day which was ideal for children. Rooms were very clean and tidy and quite spacious. All staff were very polite and helpful throughout our stay.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

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    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

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