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Instalaciones del hotel Dukes Dubai, a Royal Hideaway Hotel
Premios y Reconocimientos

Premios y reconocimientos

;
map

Map and location

Palm Jumeirah   PO Box 120015 Dubai , United Arab Emirates    


Places of Interest

41.8 km Al Maktoum International Airport (DWC)

1.7 km Palm Jumeirah

8.8 km Mall of the Emirates

Guest reviews.

There is no better expert than a traveller.

Dukes The Palm, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 2238 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

65% Complete

1456

Very good

18% Complete

417

Average

8% Complete

199

Poor

3% Complete

83

Very poor

3% Complete

83

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    Round Indicators
    Ecka2020 01/27/2020

    “Fabulous Dukes”

    This is a brilliant hotel. We were very impressed with the breakfast and evening buffets. The staff were exceptional and could not do enough for everyone. The room was very good and the pool facilities excellent, but would have liked a shallow end in the pool.
    Round Indicators
    Markus H 01/26/2020

    “Great Hotel”

    Great Hotel, Everytime again , Top Service, super exclusive Hotel, more you can not get for this price, super clean, very Good Personal and the Location from the Hotel ist verry good right next to a New Mall.
    Round Indicators
    Tasha32 Brentwood, United Kingdom. 01/26/2020 Couples

    “Superb night staff”

    First time visiting Dukes. Upon arrival we were shown to our room and was unimpressed. The night staff went above and beyond to rectify and remedy the situation. They way they handled us was outstanding. We were moved within half and hour to the most beautiful room. Khaled, Oybek, Wagdi, Hussain and Nishteel all made our move seamless. Ordered room service and Karan our server could not do enough for us. We are pleased with the exceptional level of customer service we have received. Breakfast in the morning is busy at peak times but food is great. Lots to choose from. The concierge are fantastically helpful. My husband lost his mobile in a taxi and Amir (loss prevention) located it and got it back within half an hour. Very impressed with the levels of service we are experiencing. The staff are first class. Thank you
    Round Indicators
    mihaelar602 Bistrita, Romania. 01/26/2020 Couples

    “Excelent vacation !!!”

    All services are 5 stars ! Best location with private beach, awesome infinity pool, great view from 13-14 floor where you can find the indoor pool, the gym and a restaurant... fabulous!!! Rooms are very clean and full equiped. The food is great, diversified and the sweets are excelent. Congrats from Romania !
    Round Indicators
    DelphineLux 01/25/2020

    “An exclusive resort”

    The hotel has every facility you can hope for, the room is cleaned everyday and the sheets changed regularly. The staff is welcoming, available and helpful in every way and the morning and evening buffets had everything you can wish for ( like the gym 24h/24 to enjoy the sunset on the Palm). I highly recommend this quiet hotel which is a perfect gateaway well situated to visit all parts of Dubaï in a short time. My kid did not get bored a second with the private beach, the heated swimming pool, the river, the kids club, and the playground. She could even take swimming lessons while I enjoyed the view on the Palm from the 14th floor:-) My stay was simply easy, peaceful and highly relaxing :-) I highly recommend this hotel

    EVALUATION

    Round Indicators

    • january 27 2020

    Ecka2020

    “Fabulous Dukes”


    This is a brilliant hotel. We were very impressed with the breakfast and evening buffets. The staff were exceptional and could not do enough for everyone. The room was very good and the pool facilities excellent, but would have liked a shallow end in the pool.


    EVALUATION

    Round Indicators

    • january 26 2020

    Markus H

    “Great Hotel”


    Great Hotel, Everytime again , Top Service, super exclusive Hotel, more you can not get for this price, super clean, very Good Personal and the Location from the Hotel ist verry good right next to a New Mall.


    EVALUATION

    Round Indicators

    • january 26 2020
    • Brentwood, United Kingdom
    • Couples

    Tasha32

    “Superb night staff”


    First time visiting Dukes. Upon arrival we were shown to our room and was unimpressed. The night staff went above and beyond to rectify and remedy the situation. They way they handled us was outstanding. We were moved within half and hour to the most beautiful room. Khaled, Oybek, Wagdi, Hussain and Nishteel all made our move seamless. Ordered room service and Karan our server could not do enough for us. We are pleased with the exceptional level of customer service we have received. Breakfast in the morning is busy at peak times but food is great. Lots to choose from. The concierge are fantastically helpful. My husband lost his mobile in a taxi and Amir (loss prevention) located it and got it back within half an hour. Very impressed with the levels of service we are experiencing. The staff are first class. Thank you


    EVALUATION

    Round Indicators

    • january 26 2020
    • Bistrita, Romania
    • Couples

    mihaelar602

    “Excelent vacation !!!”


    All services are 5 stars ! Best location with private beach, awesome infinity pool, great view from 13-14 floor where you can find the indoor pool, the gym and a restaurant... fabulous!!! Rooms are very clean and full equiped. The food is great, diversified and the sweets are excelent. Congrats from Romania !


    EVALUATION

    Round Indicators

    • january 25 2020

    DelphineLux

    “An exclusive resort”


    The hotel has every facility you can hope for, the room is cleaned everyday and the sheets changed regularly. The staff is welcoming, available and helpful in every way and the morning and evening buffets had everything you can wish for ( like the gym 24h/24 to enjoy the sunset on the Palm). I highly recommend this quiet hotel which is a perfect gateaway well situated to visit all parts of Dubaï in a short time. My kid did not get bored a second with the private beach, the heated swimming pool, the river, the kids club, and the playground. She could even take swimming lessons while I enjoyed the view on the Palm from the 14th floor:-) My stay was simply easy, peaceful and highly relaxing :-) I highly recommend this hotel


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