Reduced capacity in common and leisure areas (subject to the recommendations of the health authorities at all times). Unnecessary decorative elements (mainly stationery) have been removed from the rooms. Protective equipment for the hotel staff, washing of bed and bathroom linens at temperatures above 60ºC.

For breakfast, we have replaced part of the buffet with table service, so that we can avoid food handling to the greatest extent possible. Depending on the hotel occupancy level, shifts may be implemented. If so, you will be informed at the hotel reception. The Macusamba Cafe Bar & Lounge will continue to provide its services as usual. It will be necessary to respect social distancing between guests, and as such, the tables will be arranged in each area to respect distancing of 1.5 metres.

Guests must wear a mask when entering the restaurants, and guests must bring their own mask.

Our specialists have indicated that the safest method is frequent disinfecting with hydroalcoholic gel, which is mandatory when serving food from our buffet and when coming into contact with any high-touch surfaces.

At Barceló Hotel Group, we are highly committed to sustainability, so we prefer not to generate plastic waste if not strictly necessary.

However, guests may continue using their gloves voluntarily, if desired.

The use of masks is determined by the health authorities at all times. Currently, mask usage is compulsory in outdoor spaces and any closed space, if it is not possible to maintain a safe distance of at least 1.5 metres. Guests must bring their own masks.

There will be no restrictions, either for opening hours or for shifts. It will be open as in previous years from 10.00 a.m. to 7.00 p.m.. A minimum space of at least 1.5 metres shall be left between groups of sun loungers. It is not permitted to book them, in order to guarantee their proper use.

The City Government of Santa Cruz de Tenerife has adopted a series of preventive measures for the use and enjoyment of the municipality’s five main beaches, which are posted at all their access points.

When on the beach, guests can use all the space available on the sand, except fpr the area occupied by vendor stands and sun lounger rentals. This shall always be done while respecting the recommended social distance of around two metres between individuals or groups.

Las Teresitas beach will be divided into four sectors in order to estimate attendance numbers and guarantee that social distancing measures can be followed. A grid with flexible dimensions will be placed in sector 1, specifically between access 0 and 2 on the beach, intended for visitors aged over 65. It is not compulsory for these visitors to use this exclusive area. However, it is recommended, given that this age group is at highest risk during this pandemic. The sectors, marked off in sections of dry sand, will have a width of approximately 400 linear metres of coastline. In the strip closest to the sea, taking into account the changing conditions of the tide, there will be a free movement zone between sectors to walk and to access the bathing area.

The monitoring schedule to control beach occupancy will be from 09.00 a.m. to 8.00 p.m.

Each beach access point will have informative panels to provide information on the current occupancy level of each sector, which will be marked as low, moderate, high and full. One or more sectors of the beach may be closed if a situation occurs where it is deemed impossible to comply with health regulations. It may also be possible to direct the public to other sectors with a lower occupancy. Signs will also be placed on the strip of sand for each sector with the terms and conditions of use.