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Here at Barceló Hotel Group, we believe that the best gifts can’t be wrapped and we want to give you the chance to surprise your loved ones with something unique. How can you wrap the gift of taking a break, an all-inclusive stay, or an amazing breakfast? Look no further… Customize the amount of your gift card and give the gift of unforgettable experiences at any of our hotels!


Frequently Asked Questions

In this section you’ll find answers to all your frequently asked questions about our gift cards. This section has all the information you need about how to purchase a gift card and how you can enjoy it with Barceló Hotel Group.


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Where can I purchase a Barceló gift card? Where can I purchase a Barceló gift card?

Our gift cards can be purchased exclusively online at Barcelo.com. Our purchasing process is simple and quick.

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Where can I use my Barceló gift card? Where can I use my Barceló gift card?

You can use your gift card at any of the hotels in the Barceló chain located in Europe, North Africa, or the United Arab Emirates. You can book your stay by calling our contact center directly and providing the code on your card.

Gift cards cannot be used on Barceló hotel bookings through third-party websites such as travel agencies, tour operators, or other similar companies.

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Where can I book a stay using my Barceló gift card? Where can I book a stay using my Barceló gift card?

You can book your stay by calling our contact center and providing the code on your card.

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What can I spend my Barceló gift card on? What can I spend my Barceló gift card on?

The card holder can redeem the amount on the card for accommodation services or other services related to your stay such as room service, breakfast, dinner, etc. Contact the hotel to learn more about the specific conditions for each accommodation.

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What currencies are available for the Barceló gift card? What currencies are available for the Barceló gift card?

Our gift cards are only available in euros, pounds sterling, and US dollars. Depending on the country. The card will be redeemed in the local currency of the hotel you’ve chosen.

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Does the beneficiary of a Barceló gift card have to stay at the hotel where the card will be redeemed? Does the beneficiary of a Barceló gift card have to stay at the hotel where the card will be redeemed?

Yes! The cardholder and beneficiary of the card must be staying at the hotel and will be able to pay the cost of the accommodation as well as any other services related to their stay at the hotel.

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Do Barceló gift cards expire? Do Barceló gift cards expire?

Yes, the cards are only valid for 12 months from their issuance.

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How is a Barceló gift card delivered? How is a Barceló gift card delivered?

The gift card is sent to the email address indicated when purchased. We will also send an email to the person who made the purchase.

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Do I have to spend the entire value of the Barceló gift card at once? Do I have to spend the entire value of the Barceló gift card at once?

No, the value of the card can be used on more than one occasion. In other words, if you use the card and there is balance remaining, it can be used on another stay or service in the future.

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What happens if I never receive my Barceló gift card or if I lose it? What happens if I never receive my Barceló gift card or if I lose it?

The cards are personal and non-transferable. If you lose your card, contact our call center. We will find your purchase order and issue a copy of your card.

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On which dates can I use my gift voucher? On which dates can I use my gift voucher?

Gift cards can be used in the 12 months following card purchased.

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What amounts are available? What amounts are available?

Our gift cards can be purchased for any amount from 50€/USD/£ up to a maximum of 2,000€/USD/£.