Royal Hideaway Sancti Petri

Reduced room capacity in common and leisure areas (subject to the recommendations from the health authorities at all times). Mask use is compulsory within the hotel’s facilities. Placement of sanitizing mats at the access points and hydroalcoholic gel throughout the complex.

At reception, we recommend downloading the hotel’s app in order to minimise interactions between staff and guests. In that app, you can consult all the details of the services we provide.

Unnecessary decorative elements (mainly stationery and minibar contents) have been removed from the rooms. Protective equipment for the hotel staff, washing of bed and bathroom linens at temperatures higher than 60ºC. Use of specific sterilising products by our team to clean both the common areas and rooms.

Restaurants will continue to provide their services as usual. It will be necessary to respect social distancing between guests, and as such, the tables will be arranged in each area to respect distancing of 1.5 metres.

You must wear a mask to enter the different restaurants. You must also wear a mask whenever you get up from the table, either to serve yourself more food from the buffet or to go to the bathroom.

There is hydroalcoholic gel at all our entrance points, available for our guests.

Buffet Restaurant

Guests must wear a mask when entering the buffet area, and guests must bring their own mask.

We hereby inform you that as per the recommendations from our health and safety advisers, we have eliminated the requirement of wearing gloves in our buffet.

Our specialists have indicated that the safest method is frequent disinfecting with hydroalcoholic gel, which is mandatory when serving food from our buffet and when coming into contact with any high-touch surfaces.

If you wish, you can continue using your gloves in a voluntarily manner by requesting them when you enter the restaurant.

Methacrylate partitions have been installed in several areas of the buffet in order to avoid any potential contamination of the exposed foods. In addition, various entry and exit circuits have been created for different buffet islands to facilitate the flow of people.

They are operating with reduced capacity and in accordance with the compulsory measures and recommendations from the health authorities at all times.

The use of masks is determined by the health authorities at all times. Currently, mask use is compulsory both in outdoor and closed spaces. Guests must bring their own masks.

There will be no restrictions, either for opening hours or for shifts. They will be open just like previous years, but with a distance of at least 1.5 metres between groups of sun loungers. A mask is not necessary for swimming or for sunbathing in the sun loungers.

We have designed a programme that includes the most suitable activities for children, teenagers and adults (which are mainly offered outdoors). For some of them, it is necessary to register at reception beforehand, as is the case for sports activities.

No contact-based activities will be given for the entertainment activities, which are always offered under the supervision of the expert supervisors.

Mask use is compulsory to access the beach and during walks along the beach. City Hall has provided staff to control numbers on the beach and compliance with the rules established by the autonomous government.