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Santa Catalina, a Royal Hideaway Hotel


Due to COVID-19, consult the health control regulations for travel to the Canary Islands. More information

An iconic hotel in a dream setting

For over a century, the Santa Catalina, a Royal Hideaway Hotel 5*GL has been a privileged witness to the history of the island of Gran Canaria, famous for its white sand and black lava beaches. Ever since it opened in 1890, it has been a landmark of the city’s social life. It has hosted some of the most important people of the 20th and 21st centuries, all of whom have enhanced it with their culture and talent.

Glamour, authenticity and exquisiteness are part of the essence of the hotel, which has attracted great national and international personalities from its beginnings to stay in its elegant 204 rooms with views of the city or garden.

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Safety, certificates and awards

You’re our number one priority


Travel in maximum safety and with peace of mind.

Free telemedicine service

Digital check-in and contactless room access

Enhanced safety and hygiene protocols

Free cancellation policy


Rooms

Deluxe
2 people
  • Hairdryer
  • Ceiling fan
  • Minibar
Deluxe Superior
2 people
  • Balcony/Terrace
  • TV
  • Wi-Fi connection (free of charge)
Junior Suite
2 people
  • Safe
  • Wi-Fi connection (free of charge)
  • TV
Junior Suite Deluxe
2 people
  • Safe
  • Wi-Fi connection (free of charge)
  • Minibar
Junior Suite Premium
2 people
  • Bathtub
  • Upgraded bathroom amenities
  • Minibar
Family Deluxe
3 people
  • Bathtub
  • Wi-Fi connection (free of charge)
  • Safe
Suite
3 people
  • TV
  • Bathtub
  • Sitting area
Suite Deluxe
2 people
  • Safe
  • TV
  • Air conditioning
Suite Premium
2 people
  • Wi-Fi connection (free of charge)
  • Bathtub
  • Air conditioning
Presidential Suite
3 people
  • Upgraded bathroom amenities
  • Safe
  • Sitting area
Royal Suite
2 people
  • Upgraded bathroom amenities
  • TV
  • Balcony/Terrace
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Dream, enjoy, remember… come back


Up to 10% discount


Location

C Leon Y Castillo 227 35005 Las Palmas de Gran Canaria Spain


Gran Canaria Airport just 23.3 km away

Playa de las Alcaravaneras just 2.1 km away

Playa de las Canteras just 4.7 km away

La Luz Port just 6.3 km away

Historic Centre (Vegueta), 3 km away


Offers

Black Friday Offer


Up to 10% extra discount for My Barceló customers
Early check-in (subject to availability)
Discount on services at the hotel MyBarceló

Winter Special


BEST PRICE GUARANTEED PLUS
Free Wi-Fi
Up to 20% discount on services at the hotel’s My Barceló hotel

Facilities and services




Photos and videos


Guest feedback

FAQs

What are the check-in/check-out times for the Santa Catalina, a Royal Hideaway Hotel? What are the check-in/check-out times for the Santa Catalina, a Royal Hideaway Hotel?

Check-in time at the Santa Catalina, a Royal Hideaway Hotel is any time after 14.00, while check-out time is any time before noon. Guests can still enjoy the hotel facilities once they have checked out, depending on availability. Check with reception upon checking out.

What are the parking options offered by the Santa Catalina, a Royal Hideaway Hotel? What are the parking options offered by the Santa Catalina, a Royal Hideaway Hotel?

The Santa Catalina, a Royal Hideaway Hotel has paid parking for hotel guests. Please inquire at the hotel reception about extra charges for parking.

Is the Santa Catalina, a Royal Hideaway Hotel suitable for guests with disabilities? Is the Santa Catalina, a Royal Hideaway Hotel suitable for guests with disabilities?

Yes, the Santa Catalina, a Royal Hideaway Hotel is suitable for guests with disabilities. Check with the hotel reception with regards to which services and facilities are adapted for wheelchairs.

Does the Santa Catalina, a Royal Hideaway Hotel offer transfer services to the nearest airport? Does the Santa Catalina, a Royal Hideaway Hotel offer transfer services to the nearest airport?

Yes, the Santa Catalina, a Royal Hideaway Hotel offers a transfer service to the airport closest to the hotel at an additional cost. Check with the hotel for further details about this service.

Which languages are spoken at the Santa Catalina, a Royal Hideaway Hotel reception? Which languages are spoken at the Santa Catalina, a Royal Hideaway Hotel reception?

The staff of the Santa Catalina, a Royal Hideaway Hotel will be pleased to assist you in the following languages: Spanish, English, German, French and Italian.

Does the Santa Catalina, a Royal Hideaway Hotel offer room service? Does the Santa Catalina, a Royal Hideaway Hotel offer room service?

Yes, the Santa Catalina, a Royal Hideaway Hotel offers room service for guests. You can find all of the information regarding our room service menu and prices in the room.

Is breakfast at the Santa Catalina, a Royal Hideaway Hotel included in the guest’s accommodation? Is breakfast at the Santa Catalina, a Royal Hideaway Hotel included in the guest’s accommodation?

No, breakfast at the Santa Catalina, a Royal Hideaway Hotel is not included in the hotel guest’s accommodation. Check out the website to see all the special offers that we have available.

Health measures

What additional security and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the common areas and rooms? What additional security and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the common areas and rooms?

Reduced room capacity in common and leisure areas (subject to the recommendations from the health authorities at all times). Unnecessary decorative elements (mainly stationery) have been removed from the rooms. Protective equipment for the hotel staff, washing of bed and bathroom linens at temperatures higher than 60ºC.

What additional security and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the restaurants and bars? What additional security and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the restaurants and bars?

The buffet and snack service are available, although in some areas it is assisted by the kitchen and restaurant staff. There are still two eating times (lunch and dinner). The Lobby Bar and Pool Bar are operating as usual, although guests must respect social distancing measures. For this purpose, tables have been rearranged to adhere to the 1.5 metre distancing.

All Inclusive Service: breakfast, lunch, dinner*, snack and a selection of drinks for this accommodation type, entertainment activities and evening leisure offering. In accordance with the measures described above.

*Themed restaurants: The same restaurant is assigned for breakfast, lunch and dinner.

The use of a mask is compulsory to enter the buffet area. Guests must bring their own masks.

We hereby inform you that as per the recommendations from our health and safety advisers, we have eliminated the requirement of wearing gloves in our buffet.

Our specialists have indicated that the safest method is frequent disinfecting with hydroalcoholic gel, which is compulsory for anyone serving food from our buffet or coming in contact with any frequently visited area.

At Barceló Hotel Group, we are highly committed to sustainability, so we prefer not to generate plastic waste if not strictly necessary.

However, guests may continue using their gloves voluntarily, if desired.

What are the instructions on mask usage followed by the Santa Catalina, a Royal Hideaway Hotel? What are the instructions on mask usage followed by the Santa Catalina, a Royal Hideaway Hotel?

The use of masks is determined by the health authorities at all times. Currently, mask usage is compulsory in outdoor spaces and any closed space, if it is not possible to maintain a safe distance of at least 1.5 metres. Guests must bring their own masks.

What additional security and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the bathing areas (pool)? What additional security and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the bathing areas (pool)?

There are no restrictions, either for opening hours or for shifts. They are open just like previous years, but with a distance of at least 1.5 metres between groups of sun loungers. We will continue our sun lounger service to ensure their proper use. Sun loungers cannot be reserved.

What additional security and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the entertainment offering? What additional security and hygiene measures is the Santa Catalina, a Royal Hideaway Hotel taking in the entertainment offering?

We have designed a programme that includes the most suitable activities for children, teenagers and adults (which are mainly offered outdoors). **Some activities may require advanced registration. The evening leisure offering is mainly in outdoor areas.

**No contact-based activities will be given for the entertainment activities, which are always offered under the supervision of the expert supervisors.

What additional security and hygiene measures are being taken in the beaches close to the Santa Catalina, a Royal Hideaway Hotel? What additional security and hygiene measures are being taken in the beaches close to the Santa Catalina, a Royal Hideaway Hotel?

The stretch of beaches is approximately 14 kilometres from La Canaleta to El Portil. They are divided into zones, starting Monday, 15 June, as a safety measure to control the capacity, which is established at 108,032 beachgoers during high tide (there are 15,000 residents in the municipality of Punta Umbria). City Hall has determined that the beach will be divided into seven separate zones: La Canaleta-Ría, Albergue Juvenil-Avenida de Andalucía, Altavista-Pato Amarillo, Everluz-Puntamar, Los Enebrales, La Bota and El Portil. A separate flag will be placed in the Civil Protection checkpoints for these zones—in addition to the usual one with bathing suggestion—which will be raised when the beach capacity has been reached.


*This information is for recommendation purposes and is non-exhaustive in nature. For more information on the We Care About You programme, please click here.

**Updated 19/07/2020