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Approximate price for 2 people

Occidental at Xcaret Destination

4/5

Playa del Carmen, Mexico

An all inclusive resort surrounded by natural beauty

The hotel Occidental at Xcaret Destination***** is an all inclusive hotel located in the heart of the Riviera Maya. The spectacular combination of natural landscapes and culture will inspire you to have an unparalleled experience.

This stunning complex has 765 rooms and suites with terraces or balconies that are surrounded by lush gardens.

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Safety, certificates and awards

You’re our number one priority


Travel in maximum safety and with peace of mind.

Free cancellation policy

Digital check-in and contactless room access

Enhanced safety and hygiene protocols

New Grab & Go concept


Rooms

2 connecting rooms
4 people
  • Balcony/Terrace
  • Wi-Fi connection (free of charge)
  • Air conditioning
Deluxe
4 people
  • Balcony/Terrace
  • Wi-Fi connection (free of charge)
  • Air conditioning
Deluxe Concierge
4 people
  • Welcome gift
  • Minibar
  • Wi-Fi connection (free of charge)
Deluxe Plus
4 people
  • Balcony/Terrace
  • Welcome gift
  • Wi-Fi connection (free of charge)
Junior Suite
3 people
  • Sitting area
  • Balcony/Terrace
  • Wi-Fi connection (free of charge)
Romance Suite - Royal Level
2 people
  • Hot tub
  • Minibar
  • Wi-Fi connection (free of charge)
Royal Level Luxury
4 people
  • Hot tub
  • Balcony/Terrace
  • Minibar
Royal Level Master Suite
8 people
  • Hot tub
  • Sitting area
  • Balcony/Terrace
Royal Level Suite
4 people
  • Hot tub
  • Sitting area
  • Balcony/Terrace
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Dream, enjoy, remember… come back


Up to 10% discount


Location

Carretera Federal Chetumal Puerto Juarez Km 282 . 77710 Playa del Carmen Mexico


Cancun International Airport 63.2 km away

Playa del Carmen 3 km away

Xel-Ha Park 41 km away

Xcaret Park just a few steps away


Offers


Escape to the Caribbean this winter


Free minibar
Round-trip transfer to the airport included
Free Wi-Fi

Facilities and services

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Unlimited Xcaret Xperience


Enjoy unique moments of fun and relaxation!

Includes access to more than 40 cultural attractions and exhibitions







Unlimited Xplor Xperience


Unlimited access to Xplor Park during your entire stay!




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Weddings

  • Personalised wedding packages
  • Mayan Ruins, beautiful scenery with sea views
  • Banqueting room

Meetings and Events

  • Fully equipped business centre
  • Adaptable indoor and outdoor spaces (subject to an additional charge)
  • Audiovisual equipment (subject to an additional charge)
  • Capacity for up to 1,140 people

Other services


Swimming Pools and Outdoor Areas Swimming Pools and Outdoor Areas
Entertainment and Leisure Entertainment and Leisure
Sustainability policy Sustainability policy
Family Entertainment Family Entertainment
Sports Sports

Photos and videos


Guest feedback

FAQs

What are the check-in/check-out times for the Occidental at Xcaret Destination? What are the check-in/check-out times for the Occidental at Xcaret Destination?

Check-in time at the Occidental at Xcaret Destination is anytime after 15.00, while check-out time is anytime before 11.00. Once you have checked out, you can still enjoy the hotel facilities at an additional cost.

Is the Occidental at Xcaret Destination suitable for guests with disabilities? Is the Occidental at Xcaret Destination suitable for guests with disabilities?

Yes, the Occidental at Xcaret Destination hotel is suitable for guests with disabilities. Check with the hotel reception with regards to which services and facilities are adapted for wheelchairs.

Does the Occidental at Xcaret Destination offer food and drink options for guests with food intolerances? Does the Occidental at Xcaret Destination offer food and drink options for guests with food intolerances?

Yes, the Occidental at Xcaret Destination has alternatives for guests who have food intolerances. Guests are required to communicate their needs to hotel staff in order to assess the options available.

Which languages are spoken at the Occidental at Xcaret Destination reception? Which languages are spoken at the Occidental at Xcaret Destination reception?

The staff of the Occidental at Xcaret Destination will be pleased to assist you in the following languages: Spanish, English and French.

Does the Occidental at Xcaret Destination hotel offer room service? Does the Occidental at Xcaret Destination hotel offer room service?

Yes, the Occidental at Xcaret Destination hotel offers room service for guests. You can find all of the information regarding our room service menu and prices in the room. Room service is included for Premium Level guests. Please ask at the hotel.