Premium Level is the exclusive services and facilities concept implemented at Barceló Premium Level hotels, which provides guests with a superior and exclusive level of service. To obtain Premium Level services, book one of the following room categories: Premium Level Ocean Front Junior Suite and Premium Level Ocean Front Suite (in the latter you can enjoy the facilities and services of the Barceló Maya Palace Hotel).
It includes, among others, the following services:
Personalised check-in and check-out in an exclusive Premium Level area
Exclusive Concierge service for Premium Level guests
Room with the best view in the Premium Level area
VIP minibar (soft drinks, water, national beer and snacks)
Premium toiletries
Room turndown service
Priority bookings at à la carte restaurants (unlimited bookings: subject to availability at the restaurant selected)
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Exclusive use of the Premium Level Lounge with access to international drinks, canapés, continental breakfast, board games, books, newspapers and free Internet. Service available from 07:00 to 23:00 (7 am - 11 pm)
Premium drinks in all hotel bars and restaurants (except Barceló Maya Palace and Barceló Maya Riviera)
Free local calls
Free Wi-Fi
Express laundry service at the normal rate
Room service
20% discount on Spa and Beauty Salon services (Possible restrictions, the discount percentage may vary per hotel)
10% discount in Barceló Gift Shops
Access to the Spa's Hydrotherapy
Bottle of sparkling wine upon arrival
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Get the best price with MyBarceló
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Enjoy the advantages of being MyBarceló
Register or log into the booking process and enjoy these benefits.
Up to 10% extra discount by accumulating stays
Special attention during your stay
Exclusive conditions on services offered by the hotel