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We hereby inform you that this website uses cookies. This Cookie Policy is supplemented by this website’s Privacy Policy, located at the domain name Barcelo.com, (hereinafter the “Website”). The Website is property of the Barceló Hotel Group company and uses cookies to understand your browsing habits in order to be able to display advertisement related to your preferences.


What are cookies?


A cookie is a file you download and that records anything on your computer when accessing certain web pages. They are widely used for the proper and efficient functioning of the Website, as it provides information to the Website owners. The cookies allow, among other things, the storage and gathering of information on the users’ or their computers’ navigation habits and, depending on the information they contain and the way the user uses their system, they can be used to recognise and identify the user in order to improve your navigation and provide the services requested by you. If you do not wish to send cookies to our systems, you may “deactivate” them and control them from your browser, eliminating them from your navigation history (cache) at the end of the visit.


What types of cookies are there?


Regarding their expiration:

  • “Session” cookies: remain in your browser during the visit (for example, until you close the browser and have completed the visit).
  • “Persistent” cookies: remain in your browser after the session (unless you delete them).

Regarding their activity:

  • “Performance” cookies: collect website usage information; do not collect personal data, and the data collected are stored anonymously. Performance cookies are used to improve the functioning of the website.
  • “Functionality” cookies: allow the website to store any option made on the page (e.g.: changes in text size, website customisation).

Regarding their purpose:

  • Analytical cookies: Used to collect statistics about user activity. Among others, they analyse the number of users visiting the website, the number of pages visited, as well as user activity on the website and how often they visit. The information compiled is always anonymous so that it cannot establish a link between it and the physical person concerned.
  • Authentication cookies: Used by the website to maintain the user session during each visit, prevailing in private areas of the website that require a user ID and password for access.

Regarding their origin:

  • Local cookies: Activated by the website being navigated.
  • Third-party cookies: Third-party cookies are those that are sent to the user’s system from another system or from a domain that it is not managed by the editor, but rather by another entity that processes the data obtained through the cookies.

What type of cookies does Barceló use on its website?


Pursuant to the guidelines issued by the Spanish Data Protection Agency, the Website uses cookies as detailed below. By using this Website, and by continuing to browse or by accepting the cookie notification, you consent and agree to our storing these cookies on your computer for the previously stated purposes.

The following are the cookies we use when a user enters our Website, serving their purpose:

Local cookies:

Name of the cookieProviderPurpose of the CookieDescription
BARCELO.NET_SessionId Internal Browsing This cookie is required to identify the user’s browser session.
KeyOpenTagUserId Internal Analytics This cookie is required to identify analytics cookies.
TAFSessionId Internal Browsing This cookie provides the session ID to allow the web content to load and be distributed.
TAFTrackingId Internal Browsing Identifies the user so that the web content manager can load the page correctly.
akacd_brand Internal Browsing Session cookie used to support user browsing on every area of the website.
context Internal Browsing Used to identify the context of the session and keep the user in the same session.
initial_location Internal Browsing Allows identification of the user’s place of origin.
multibrand Internal Browsing Allows identification of the brand from which the user has landed on the page.

Third-party cookies:

Name of the cookieProviderPurpose of the CookieDescription
AKA_A2 Internal Browsing Cookie that improves user experience and makes browsing more agile.
Preferences Internal Languages Allows the website to load the language selected by the user.
SessionErrorCookie Internal Browsing Cookie that contains a URL to allow users to return in case of a website error.
shownotification Internal Browsing Allows us to identify users who are not logged into my Barceló and display an indicator over the icon.
_gat_crobarcelo Google Analytics Authentication Cookie created from the GA call. Identifies the property to which data are sent.
cto_axid Google Analytics Authentication Base cookie used to assign navigation flows to a user in Google Analytics.
refid TripAdvisor Analytics Sojern Cookie – identifies the user to assign the sale
__qca Quantcast Analytics Quantcast Cookie used to analyse audience performance
__qsj Sojern Analytics Sojern Cookie – identifies the user to assign the sale
_ga Google Analytics Analytics Cookie used to assign navigation flows to a user in Google Analytics
_gac_UA-40201294-10 Google Analytics Analytics Base Cookie used to assign navigation flows to a user in Google Analytics – New website
_gac_UA-77005056-1 Google Analytics Analytics Base cookie used to assign navigation flows to a user in Google Analytics – Trial property
_gat_tealium_0 Google Analytics Analytics Cookie belonging to Google Analytics used to limit the request percentage
_gid Google Analytics Authentication Cookie belonging to Google Analytics used to distinguish between users
channelcloser Trivago/TripAdvisor/Criteo Analytics Used to identify the channel closer using different attribution rules to Google Analytics
channelflow Tealium Analytics Needed to analyse user flows or traffic acquisition channel attribution
channeloriginator Commission Junction Analytics Needed to analyse user flows or traffic acquisition channel attribution
channelwinner Google Analytics Analytics Cookie used to identify channel closer using different attribution rules to GA and Channel Closer
Tradedoubler tduid Tradedoubler Authentication User base cookie for Tradedoubler – identifies the user to assign the sale

Name of the cookieProviderPurpose of the CookieDescription
skyscanner Skyscanner Analytics Base user cookie for Skyscanner – identifies the user to assign the sale
Kayakclickid Kayak Analytics User base cookie for Kayak – identifies the user to assign the sale
utag_main Google Analytics Analytics Contains various user and browsing variables, for example: sessionID
optimizelyEndUserId Optimizely User experience Cookie to identify the user in the CRO tool

As previously indicated, by navigating this Website, the user accepts the creation of cookies for the aforementioned purposes.

However, should you later wish to delete the cookies stored on your computer and that require your consent, you can do so using your browser’s tools provided for this purpose. To this regard, you can find additional information in the following section.


How can you reject cookies?


Should you later wish to block or delete the cookies stored on your computer and that require your consent, you can do so using your browser’s tools provided for this purpose. Should you not allow cookies to be placed in your browser, you might not be able to access some of the sections of our Website.

To that end, you can withdraw your consent regarding the present Cookie Policy and eliminate the cookies stored in your system. Depending on the type of browser you use, the procedure for revoking and eliminating cookies may, as an example, be one of the following:

Firefox: https://support.mozilla.org/es/home#sthash.cEpCdreI.dpuf

Internet Explorer: https://support.microsoft.com/ph/807/es-es#sthash.cEpCdreI.dpuf

Safari: https://support.apple.com/kb/HT1677?viewlocale=es_ES#sthash.cEpCdreI.dpuf

Opera: https://help.opera.com/Windows/8.54/es-ES/index.html#sthash.cEpCdreI.dpuf


Additional notes



Web browsers are the tools responsible for storing cookies and therefore their elimination or deactivation must be carried out through the browsers.

Barceló is not liable for any interruption or difficulty in the use of the Website caused by deactivation of the cookies, nor can it guarantee the proper or improper use of the cookies by the navigators mentioned.

In certain cases, it is necessary to install cookies so that the browser does not forget your decision not to accept them.


Updating the Cookies Policy and contact


This Cookie Policy may vary in accordance with the cookies that are used.

Barceló recommends that you review this policy every time you enter our Website with the objective of being adequately informed about how and for what we use the cookies and to gain knowledge of any change in the type of data being collected.

Finally, if you have an issue related with the use of cookies on this Website, you can contact us at the following email address: dpo@barcelo.com.