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Views of Barceló Hotel Complex  Allegro Cozumel Resort
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map

Map and location

Carretera Costera Sur Km 16.5   77600 San Francisco , Palancar   Cozumel  


Points of Interest

11.5 mi Cozumel International Airport

328 yards Private hotel beach

Guest reviews.

There is no better expert than a traveller.

Allegro Cozumel

3.5/5 Round Indicators
| 6599 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

31% Complete

2060

Very good

33% Complete

2202

Average

17% Complete

1186

Poor

9% Complete

650

Very poor

7% Complete

501

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    Round Indicators
    nicksreno Ottawa, Canada. 01/19/2020 Family

    “Poor”

    Poor quality food not much to choose from....... Ice cream machine always dripping liquid on the floor ............ three or four kinds of sweet tasteless Rooms in very bad shape need to be renovated , noisy rooms
    Round Indicators
    BrianL2525 01/19/2020 Friends getaway

    “great dive location”

    Hotel and staff were great, avoid the first club time share people at all costs. They are very rude and demeaning. I purchased a time share from them years ago and now they want me to buy another one. When I said I was happy with the one I had they became rude to me and my guests and denied me internet and even the welcome drink. Worst I have been treated in my 58 years
    Round Indicators
    Carribbean2xayear 01/19/2020

    “Superior Premium Package”

    We had a great trip! Food was good especially anything mexican. Loved the Mexican, Oriental and Italian restaurants. Kristal from reception was a big help and answered any questions we had as well as any other reception staff. Sarai and all the buffet staff, bar staff, cleaning staff, activation staff, bell boys all do an amazing job. Room was small. The Santa Rosa lounge with the upgrade to premium is a must. We rented a car from Alex at Fox Rental across the street and toured the east side and stopped at Coconuts for lunch. The scenery was amazing and a must do. Another must do is a snorkeling tour on the Yellow Rose with Israel and crew to the 3 reefs. My husband snorkeled and I remained on the boat taking pictures. Overall a very nice place to visit for the price. Fair review from a seasoned traveller of the carribean.
    Round Indicators
    310chadp Florence, South Carolina. 01/18/2020 Couples

    “Wonderful piece of Heaven”

    What a wonderful place. Food is amazing and the rooms are FANTASTIC. Very clean and the staff here is extremely friendly. Would definitely recommend! If you are looking for a nice place on the water, this is it!
    Round Indicators
    FRANZESE Hainesville, Illinois. 01/18/2020 Friends getaway

    “Somewhat Disappointed ”

    Most reviews are sopt on on the borderline terrible food. Though you'll not starve to death, you will have to be picky and try to find something that is at least warm or looks edible. Rooms are great, a bit small, but everything you need and comfortable. Housekeeping is top notch, as is everyone BUT THE FRONT DESK. Terrible people skills in the Lobby, check in is a disaster. (It was like watching a Benny Hill episode, Seriously) We needed a doctor one morning, called up front and was hung up on, then we found a Doc to come to us and they refused to let Him on the property, Well, after me raising Holy Hell, we got Our Doc AND theirs, (theirs wanted $2,000. USD for and IV and transport, we told their dics to leave, and our friend was well in about 3 hours. The beach is stellar, pools are spotless and clean. The grounds have trash and debris in every sopt you look into along the sidewalks. Vendors on the beach are friendly and not infringing at all, very pleasant family with very well made jewelry and local products. Cant wait to see the "Form Letter" response if any from this company.

    EVALUATION

    Round Indicators

    • january 19 2020
    • Ottawa, Canada
    • Family

    nicksreno

    “Poor”


    Poor quality food not much to choose from....... Ice cream machine always dripping liquid on the floor ............ three or four kinds of sweet tasteless Rooms in very bad shape need to be renovated , noisy rooms


    EVALUATION

    Round Indicators

    • january 19 2020
    • Friends getaway

    BrianL2525

    “great dive location”


    Hotel and staff were great, avoid the first club time share people at all costs. They are very rude and demeaning. I purchased a time share from them years ago and now they want me to buy another one. When I said I was happy with the one I had they became rude to me and my guests and denied me internet and even the welcome drink. Worst I have been treated in my 58 years


    EVALUATION

    Round Indicators

    • january 19 2020

    Carribbean2xayear

    “Superior Premium Package”


    We had a great trip! Food was good especially anything mexican. Loved the Mexican, Oriental and Italian restaurants. Kristal from reception was a big help and answered any questions we had as well as any other reception staff. Sarai and all the buffet staff, bar staff, cleaning staff, activation staff, bell boys all do an amazing job. Room was small. The Santa Rosa lounge with the upgrade to premium is a must. We rented a car from Alex at Fox Rental across the street and toured the east side and stopped at Coconuts for lunch. The scenery was amazing and a must do. Another must do is a snorkeling tour on the Yellow Rose with Israel and crew to the 3 reefs. My husband snorkeled and I remained on the boat taking pictures. Overall a very nice place to visit for the price. Fair review from a seasoned traveller of the carribean.


    EVALUATION

    Round Indicators

    • january 18 2020
    • Florence, South Carolina
    • Couples

    310chadp

    “Wonderful piece of Heaven”


    What a wonderful place. Food is amazing and the rooms are FANTASTIC. Very clean and the staff here is extremely friendly. Would definitely recommend! If you are looking for a nice place on the water, this is it!


    EVALUATION

    Round Indicators

    • january 18 2020
    • Hainesville, Illinois
    • Friends getaway

    FRANZESE

    “Somewhat Disappointed ”


    Most reviews are sopt on on the borderline terrible food. Though you'll not starve to death, you will have to be picky and try to find something that is at least warm or looks edible. Rooms are great, a bit small, but everything you need and comfortable. Housekeeping is top notch, as is everyone BUT THE FRONT DESK. Terrible people skills in the Lobby, check in is a disaster. (It was like watching a Benny Hill episode, Seriously) We needed a doctor one morning, called up front and was hung up on, then we found a Doc to come to us and they refused to let Him on the property, Well, after me raising Holy Hell, we got Our Doc AND theirs, (theirs wanted $2,000. USD for and IV and transport, we told their dics to leave, and our friend was well in about 3 hours. The beach is stellar, pools are spotless and clean. The grounds have trash and debris in every sopt you look into along the sidewalks. Vendors on the beach are friendly and not infringing at all, very pleasant family with very well made jewelry and local products. Cant wait to see the "Form Letter" response if any from this company.


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