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Vista panorámicas a la playa y hotel Allegro Playacar Resort
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map

Map and location

Lote Hotelero No. 7, Desarrollo   77710 Playacar , Playa Del Carmen   Quintana Roo  


Points of Interest

37.5 mi  Cancún International Airport

2 mi Playa del Carmen

Guest reviews.

There is no better expert than a traveller.

Allegro Playacar

4.0/5 Round Indicators
| 7716 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

41% Complete

3207

Very good

33% Complete

2570

Average

13% Complete

1075

Poor

6% Complete

482

Very poor

4% Complete

382

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    Round Indicators
    386debbif Long Grove, Illinois. 11/11/2019 Friends getaway

    “Good value for the money”

    If the staff had repaired our a/c when we told them about it - and if we had EVER had even warm water for a shower - it would be a great review. But a week of cold showers was not great. and the a/c didn't work for 3-4 days.
    Round Indicators
    PaddyFoxboro Exeter, United Kingdom. 11/09/2019 Couples

    “Honeymoon! ”

    My wife and I came to Mexico from England for our honeymoon and stayed at this truly amazing hotel! So the best thing about the hotel has to be the awesome staff! I have never seen hotel staff work so hard with so much passion & go out of their way this much to make guests happy! Note to the manager/owner whatever you pay these guys isn’t enough & you should give them a raise! I was in Miami the week before and the obvious difference is in America they expect a tip and don’t really appreciate it whereas in this hotel I was leaving 5-10 dollars & getting treated like a king! Genuinely friendly warm people! So the hotel is right next to an amazing beach (not a criticism of the hotel as this was on the beach but way too many people selling cigars etc then trying to sell me drugs, could do with getting the authorities to sort this out) with amazing warm sea! The 2 pools are really nice and plenty of places to sit with a great pool bar! The food at the hotel was great I definitely enjoyed eating Fajitas for breakfast every morning! There were 3 different a la carte menus which had to be pre booked (Italian, Mexican, Japanese) all really good! Loved all the random wildlife roaming around! So cannot think of any criticism! Would just like to say a personal thank you to every member of staff from Ben & Amy from England for the way you all looked after us and made sure that we had an enjoyable & memorable honeymoon! You guys are truly awesome! See you again xxx

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Mr. Foxboro, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    Round Indicators
    KimberlyALopez 11/09/2019 Couples

    “Great place to go”

    First Club staff is top notch! Jessica goes above and beyond to make your stay the best. Food is pretty good. The on-site restaurants serve delicious meals. We love it there and that is why we keep going back!

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Mrs. Lopez, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    L1304HRkennethc 11/04/2019 Couples

    “Fabulous beach”

    The beach here can't be beat. It's a small hotel with eightplexes on the property. You don't have to walk far to be at the pool or the beach and many of the staff have been employed there for over 20 years. We've stayed over 15 times and plan on doing so every year.

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Kennethc, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    dwoolley928 London, Canada. 11/03/2019 Couples

    “amazing location”

    very happy with resort cleanliness and friendly staff with lots of activities. The food selection was very diverse and we will be coming back to this resort in the future. To try the paragliding and snorkling

    Community M, Gerente at Allegro Playacar, responded to this review
     Dear Mr. Woolley, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    EVALUATION

    Round Indicators

    • november 11 2019
    • Long Grove, Illinois
    • Friends getaway

    386debbif

    “Good value for the money”


    If the staff had repaired our a/c when we told them about it - and if we had EVER had even warm water for a shower - it would be a great review. But a week of cold showers was not great. and the a/c didn't work for 3-4 days.


    EVALUATION

    Round Indicators

    • november 9 2019
    • Exeter, United Kingdom
    • Couples

    PaddyFoxboro

    “Honeymoon! ”


    My wife and I came to Mexico from England for our honeymoon and stayed at this truly amazing hotel! So the best thing about the hotel has to be the awesome staff! I have never seen hotel staff work so hard with so much passion & go out of their way this much to make guests happy! Note to the manager/owner whatever you pay these guys isn’t enough & you should give them a raise! I was in Miami the week before and the obvious difference is in America they expect a tip and don’t really appreciate it whereas in this hotel I was leaving 5-10 dollars & getting treated like a king! Genuinely friendly warm people! So the hotel is right next to an amazing beach (not a criticism of the hotel as this was on the beach but way too many people selling cigars etc then trying to sell me drugs, could do with getting the authorities to sort this out) with amazing warm sea! The 2 pools are really nice and plenty of places to sit with a great pool bar! The food at the hotel was great I definitely enjoyed eating Fajitas for breakfast every morning! There were 3 different a la carte menus which had to be pre booked (Italian, Mexican, Japanese) all really good! Loved all the random wildlife roaming around! So cannot think of any criticism! Would just like to say a personal thank you to every member of staff from Ben & Amy from England for the way you all looked after us and made sure that we had an enjoyable & memorable honeymoon! You guys are truly awesome! See you again xxx


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Mr. Foxboro, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope you give us the opportunity to welcome you to the hotel again soon. Warmest Regards!

    EVALUATION

    Round Indicators

    • november 9 2019
    • Couples

    KimberlyALopez

    “Great place to go”


    First Club staff is top notch! Jessica goes above and beyond to make your stay the best. Food is pretty good. The on-site restaurants serve delicious meals. We love it there and that is why we keep going back!


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Mrs. Lopez, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    EVALUATION

    Round Indicators

    • november 4 2019
    • Couples

    L1304HRkennethc

    “Fabulous beach”


    The beach here can't be beat. It's a small hotel with eightplexes on the property. You don't have to walk far to be at the pool or the beach and many of the staff have been employed there for over 20 years. We've stayed over 15 times and plan on doing so every year.


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Kennethc, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    EVALUATION

    Round Indicators

    • november 3 2019
    • London, Canada
    • Couples

    dwoolley928

    “amazing location”


    very happy with resort cleanliness and friendly staff with lots of activities. The food selection was very diverse and we will be coming back to this resort in the future. To try the paragliding and snorkling


    Community M, Gerente at Allegro Playacar, responded to this review
    Dear Mr. Woolley, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

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