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Hotel Occidental Grand Aruba Resort Beach
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Map and location

J.E.Irausquin Blvd. 83   Noord 27000 Palm Beach ,   Aruba  


Points of Interest

7 mi Queen Beatrix International Airport

3 mi Golf course

12 km Bushiribana Gold Mill Ruins

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Aruba

4.0/5 Round Indicators
| 5652 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

52% Complete

2972

Very good

24% Complete

1406

Average

13% Complete

790

Poor

4% Complete

279

Very poor

3% Complete

207

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    Round Indicators
    Rita851 Bensalem, Pennsylvania. 12/04/2019 Couples

    “Vacation week”

    Poor customer service. Not guest friendly. Not only sinks and baths should be cleaned. The shelves should be dusted as well. Guests should not be dusting the room. We could not use the hangers and the make up mirror covered with dust. I had to clean those. Would not recommend the resort. With a better attitude from the staff our time spent would be better.
    Round Indicators
    Arba28 12/04/2019

    “The BEST in Aruba!!!”

    I’ve been going to Aruba for over 40 years. I’ve stayed in just about every place on the Island but none can compare with the Barcelo. I can’t say enough about it from the accommodations to the location but most of all the people. I absolutely LOVE everyone that works here. I couldn’t possibly name everyone. They are all like family to me after all these years. I was just made aware that they received some negative reviews. I can’t imagine that. I can’t think of one thing that anyone could possibly complain about. This isn’t my first review nor will it be my last. You couldn’t pay me to go anywhere else while in Aruba. They are the BEST of the BEST!!!!
    Round Indicators
    894abbeyn Dallas, North Carolina. 12/04/2019 Family

    “Cheers to Barcelo 🤙🏼”

    My family and I spent 5 wonderful days here on the Happy Island 🌴 and loved every minute of it! The picture perfect beach, all you can eat (and we did) food, drinks and outstanding service was amazing! We have never done an all inclusive resort this far exceeded our expectations. We felt very safe and secure both in the resort and around town. Special thank you to Trevor our beach attendant, he met with my parents each morning and helped get their chairs set up for the day. Thank you to Christian, Franklin, Augustine, and Roddy for keeping the pool drinks 🍹 flowing. We will most definitely return to this hotel. #thosedamnnorwoods
    Round Indicators
    DarrenN831 Huntington Beach, California. 12/03/2019 Couples

    “Exceeded my expectations”

    I am not a huge fan of all inclusive resorts. I cannot possibly eat and drink as much as they charge and I like to venture out of the hotel....especially in a safe/nice place like Aruba. Having said that, I don't have one negative thing to say about this resort. The staff, the amenities, the choice of food....all were really great.

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear DarrenN831, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon. Kind regards, Barceló Aruba Team

    Round Indicators
    Carolann S Edison, New Jersey. 12/03/2019 Solo travel

    “Barcelo PARADISE”

    From VIP check-in (Sandra, Concierge), Veronica, Liza & Nathaly are outstanding. Sandra has always been the best asset to Barcelo and through all the previous hotel chains before. I've been coming many years and she is amazing. Nilsson, (pool service) Roddy, Augustin, Cesar terrific at swim-up bar and nuce to see them each year. Trevor, gets chairs at beach & not sure of name of woman who gets chairs at pool but she was so helpful every day & especially when she saw me hurt myself getting out of pool and contacted 1st aid to help me. Anna, hostess in Japanese restaurant so helpful when chairlift was broken, she took me thru kitchen to elevator up to Lobby. All personnel at this resort are always smiling and willing to be of assistance.

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear Carolann S, Thank you very much for sharing this great review of your recent stay at our Barceló Aruba hotel. We are thrilled that you have enjoyed your visit and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • december 4 2019
    • Bensalem, Pennsylvania
    • Couples

    Rita851

    “Vacation week”


    Poor customer service. Not guest friendly. Not only sinks and baths should be cleaned. The shelves should be dusted as well. Guests should not be dusting the room. We could not use the hangers and the make up mirror covered with dust. I had to clean those. Would not recommend the resort. With a better attitude from the staff our time spent would be better.


    EVALUATION

    Round Indicators

    • december 4 2019

    Arba28

    “The BEST in Aruba!!!”


    I’ve been going to Aruba for over 40 years. I’ve stayed in just about every place on the Island but none can compare with the Barcelo. I can’t say enough about it from the accommodations to the location but most of all the people. I absolutely LOVE everyone that works here. I couldn’t possibly name everyone. They are all like family to me after all these years. I was just made aware that they received some negative reviews. I can’t imagine that. I can’t think of one thing that anyone could possibly complain about. This isn’t my first review nor will it be my last. You couldn’t pay me to go anywhere else while in Aruba. They are the BEST of the BEST!!!!


    EVALUATION

    Round Indicators

    • december 4 2019
    • Dallas, North Carolina
    • Family

    894abbeyn

    “Cheers to Barcelo 🤙🏼”


    My family and I spent 5 wonderful days here on the Happy Island 🌴 and loved every minute of it! The picture perfect beach, all you can eat (and we did) food, drinks and outstanding service was amazing! We have never done an all inclusive resort this far exceeded our expectations. We felt very safe and secure both in the resort and around town. Special thank you to Trevor our beach attendant, he met with my parents each morning and helped get their chairs set up for the day. Thank you to Christian, Franklin, Augustine, and Roddy for keeping the pool drinks 🍹 flowing. We will most definitely return to this hotel. #thosedamnnorwoods


    EVALUATION

    Round Indicators

    • december 3 2019
    • Huntington Beach, California
    • Couples

    DarrenN831

    “Exceeded my expectations”


    I am not a huge fan of all inclusive resorts. I cannot possibly eat and drink as much as they charge and I like to venture out of the hotel....especially in a safe/nice place like Aruba. Having said that, I don't have one negative thing to say about this resort. The staff, the amenities, the choice of food....all were really great.


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear DarrenN831, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting Aruba. We look forward to welcoming you back again very soon. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • december 3 2019
    • Edison, New Jersey
    • Solo travel

    Carolann S

    “Barcelo PARADISE”


    From VIP check-in (Sandra, Concierge), Veronica, Liza & Nathaly are outstanding. Sandra has always been the best asset to Barcelo and through all the previous hotel chains before. I've been coming many years and she is amazing. Nilsson, (pool service) Roddy, Augustin, Cesar terrific at swim-up bar and nuce to see them each year. Trevor, gets chairs at beach & not sure of name of woman who gets chairs at pool but she was so helpful every day & especially when she saw me hurt myself getting out of pool and contacted 1st aid to help me. Anna, hostess in Japanese restaurant so helpful when chairlift was broken, she took me thru kitchen to elevator up to Lobby. All personnel at this resort are always smiling and willing to be of assistance.


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear Carolann S, Thank you very much for sharing this great review of your recent stay at our Barceló Aruba hotel. We are thrilled that you have enjoyed your visit and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Barceló Aruba Team

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