Barceló Tambor Beach  Hotel Beach
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Map and location

Playa Tambor, Puntarenas   771-1150 Tambor ,   Costa Rica  


Points of Interest

2 mi Tambor Airport

105 ft Tambor Beach

0.6 miles Los Delfines Golf Club

11 mi Curú National Park

Premios y Reconocimientos

Prizes and Awards

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Barceló Tambor

4.0/5 Round Indicators
| 2655 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

48% Complete

1286

Very good

25% Complete

668

Average

13% Complete

363

Poor

7% Complete

196

Very poor

5% Complete

142

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    Round Indicators
    miguelking Medellin, Colombia. 03/22/2019 Friends getaway

    “Awful food”

    We paid 15 usd for buffet lunch. The food was awful. The only chicken offered was greasy fried chicken. Only seafood was conger eel. Wine tasted like vinegar and only cheap national beer was available. The buildings were rundown as if nothing has been upgraded in 20 years.
    Round Indicators
    ryanwatton Atlanta, Georgia. 03/16/2019 Family

    “The location was beautiful, the room not so much”

    The location, grounds, pool, wildlife are amazing. The room was not good at all. I loved the macaws and iguanas that were plentiful. The pool, staff, and food were good. The room needed a total renovation and the flooring and bathroom had mold. I only had hot water half my stay. Wifi did not work in the room as it should have. Air system was terrible. Other than the room, the stay was great.

    Katia B, Revenue at Barcelo Tambor, responded to this review
     Dear costumer In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    Vivian M Laurel, New York, United States. 03/10/2019 Couples

    “Our Favorite beach retreat”

    We have been going to Barcelo Tambor off and on for 12 years. The good food, beautiful beach, friendly staff and reasonable price make this our favorite beach stop in Costa Rica. The trip form San Jose by car and ferry is very scenic and enjoyable. The staff recognizes us from previous years and we feel really at home here. Great security. We will continue to return.

    Katia B, Revenue at Barcelo Tambor, responded to this review
     Dear customer, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tambor was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    NorthStar52915113463 San Jose, Costa Rica. 03/07/2019 Couples

    “Don’t go to Barcelo Tambor”

    Very poor customer service Refused wifi usage when requested No towels in the room Reception staff arrogant and unhelpful Issues resolution was non existent Restaurant staff were very good as were the housekeeping Management should be trained in conflict resolution

    Katia B, Revenue at Barcelo Tambor, responded to this review
     Dear customer, Thank you for sharing a review of Barceló Tambor It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Atte. Raúl Arranz Director

    Round Indicators
    Marilyn D Cambridge, Canada. 03/06/2019

    “Beach great, but beware of AC land trip from airport!”

    Beach and ocean great, buffet food good but repetitive,not great selection, fresh fruit best ever eaten! Japanese and Rancho steakhouse quite good. Resort very remote! Don’t expect to walk anywhere, but beach, only small town close, nothing there . No shopping, market etc. Resort very clean, beautifully landscaped. Everything in Spanish, even entertainment as cater to Costa Ricans, 98% of guests! Filled the resort on the weekend and took over. No English!!Lonely if a social person and have not mastered the language. Unfortunately, through a mixup with our Travel agent we should have been at a resort with more English speaking Canadians! Air Canada rep at airport sent the 2 of us from airport alone for the 4hour trip to resort ( she said 2.5-3)with a driver speaking only a few words in English. Due to construction through the mountains, for about 29-30 km ,we were terrified of the road conditions. Yellow and orange tape barricades to drop offs etc. And a driver who though he was in the Daytona 500, all over the narrow road and hairpin turns...first thing arriving wanted another way to depart! Tried twice AC would not cooperate, saying road safe...according to their standards maybe but...Customer relations amazing trying to help, saying happening all the time with CND’s.10 of us there trying for help. Small local airport down the beach fully booked for a departure flight to airport to Liberia to avoid road. No AC rep at resort ( apparently she said does not have to be there as far away and AC knows) cannot get in’s and out at a meeting as none! Flounder around finding out things for yourself! First time ever at a resort for us! Air Transat had a rep and her folks mainly came by ferry , not land, and she was there for them! Sorry, never again..loved ocean, beach,weather but stressed with AC attitude and no representation and no English.

    Katia B, Revenue at Barcelo Tambor, responded to this review
     Madam Marilyn, In Barceló Tambor we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Atte. Raúl Arranz Director Hotel Barceló Tambor

    EVALUATION

    Round Indicators

    • march 22 2019
    • Medellin, Colombia
    • Friends getaway

    miguelking

    “Awful food”


    We paid 15 usd for buffet lunch. The food was awful. The only chicken offered was greasy fried chicken. Only seafood was conger eel. Wine tasted like vinegar and only cheap national beer was available. The buildings were rundown as if nothing has been upgraded in 20 years.


    EVALUATION

    Round Indicators

    • march 16 2019
    • Atlanta, Georgia
    • Family

    ryanwatton

    “The location was beautiful, the room not so much”


    The location, grounds, pool, wildlife are amazing. The room was not good at all. I loved the macaws and iguanas that were plentiful. The pool, staff, and food were good. The room needed a total renovation and the flooring and bathroom had mold. I only had hot water half my stay. Wifi did not work in the room as it should have. Air system was terrible. Other than the room, the stay was great.


    Katia B, Revenue at Barcelo Tambor, responded to this review
    Dear costumer In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Atte. Raúl Arranz Director Hotel Barceló Tambor

    EVALUATION

    Round Indicators

    • march 10 2019
    • Laurel, New York, United States
    • Couples

    Vivian M

    “Our Favorite beach retreat”


    We have been going to Barcelo Tambor off and on for 12 years. The good food, beautiful beach, friendly staff and reasonable price make this our favorite beach stop in Costa Rica. The trip form San Jose by car and ferry is very scenic and enjoyable. The staff recognizes us from previous years and we feel really at home here. Great security. We will continue to return.


    Katia B, Revenue at Barcelo Tambor, responded to this review
    Dear customer, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tambor was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Atte. Raúl Arranz Director Hotel Barceló Tambor

    EVALUATION

    Round Indicators

    • march 7 2019
    • San Jose, Costa Rica
    • Couples

    NorthStar52915113463

    “Don’t go to Barcelo Tambor”


    Very poor customer service Refused wifi usage when requested No towels in the room Reception staff arrogant and unhelpful Issues resolution was non existent Restaurant staff were very good as were the housekeeping Management should be trained in conflict resolution


    Katia B, Revenue at Barcelo Tambor, responded to this review
    Dear customer, Thank you for sharing a review of Barceló Tambor It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Atte. Raúl Arranz Director

    EVALUATION

    Round Indicators

    • march 6 2019
    • Cambridge, Canada

    Marilyn D

    “Beach great, but beware of AC land trip from airport!”


    Beach and ocean great, buffet food good but repetitive,not great selection, fresh fruit best ever eaten! Japanese and Rancho steakhouse quite good. Resort very remote! Don’t expect to walk anywhere, but beach, only small town close, nothing there . No shopping, market etc. Resort very clean, beautifully landscaped. Everything in Spanish, even entertainment as cater to Costa Ricans, 98% of guests! Filled the resort on the weekend and took over. No English!!Lonely if a social person and have not mastered the language. Unfortunately, through a mixup with our Travel agent we should have been at a resort with more English speaking Canadians! Air Canada rep at airport sent the 2 of us from airport alone for the 4hour trip to resort ( she said 2.5-3)with a driver speaking only a few words in English. Due to construction through the mountains, for about 29-30 km ,we were terrified of the road conditions. Yellow and orange tape barricades to drop offs etc. And a driver who though he was in the Daytona 500, all over the narrow road and hairpin turns...first thing arriving wanted another way to depart! Tried twice AC would not cooperate, saying road safe...according to their standards maybe but...Customer relations amazing trying to help, saying happening all the time with CND’s.10 of us there trying for help. Small local airport down the beach fully booked for a departure flight to airport to Liberia to avoid road. No AC rep at resort ( apparently she said does not have to be there as far away and AC knows) cannot get in’s and out at a meeting as none! Flounder around finding out things for yourself! First time ever at a resort for us! Air Transat had a rep and her folks mainly came by ferry , not land, and she was there for them! Sorry, never again..loved ocean, beach,weather but stressed with AC attitude and no representation and no English.


    Katia B, Revenue at Barcelo Tambor, responded to this review
    Madam Marilyn, In Barceló Tambor we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Atte. Raúl Arranz Director Hotel Barceló Tambor

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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