Barceló Old Town Praha Hotel Room Service
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Barceló Old Town Praha

CL Celetná 29/288   110 00 Praga ,   República Checa  


Places of Interest

16.5 km Václav Havel Airport Prague 

1.9 km Trade Fair Palace

10 minutes National Theatre

15 min. Prague and Hradcany Castle

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Old Town Praha

4.5/5 Round Indicators
| 1815 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

65% Complete

1194

Very good

26% Complete

477

Average

4% Complete

81

Poor

2% Complete

37

Very poor

1% Complete

26

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    Round Indicators
    bongerican Los Angeles, California. 07/17/2018 Couples

    “Great location, wonderful hotel experience”

    Loved this hotel, we got a Junior suite, expected a tub, but there was not tub, which was okay. Everything else was perfect, Breakfast was great, lots of choices, and very prompt and courteous.Rooms were very clean, and great location. bed was comfortable.

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Bongerican, Firstly, we would like to say that we are very grateful after reading your comments about Barceló Old Town Praha Hotel in our TripAdvisor profile. We are glad to see you could enjoy our clean and comfy bedrooms, as well as the breakfast selection. Regarding the bathroom facilitie and due to the fact that our hotel is located in an 17th century historical building, we must inform that all of our rooms have different shape. Some of them include a shower and some others a bath. We would be very happy if we have the opportunity to welcome you again in the future. Kindest regards, The management.

    Round Indicators
    Jakob D 07/16/2018 Couples

    “2 Nights”

    Really nothing nice to say about this place... and when I got back to Denmark I saw that the have reserved the money twice so now I have to contact my bank and make a charge back... Never every book this hotel i is the worst

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Jakob, Thanks for your comments in our Trip Advisor profile. We are sorry to see you felt not satisfied with your stay in our property. Regarding the payment, as our colleagues from the reception could confirm you at check-out, from the hotel side the procedure was followed as it should have, using the amount of the deposit for the payment of the stay. Anyway, for any futher assistance, our colleagues from reception keep at your disposal. Thanks for your time. Best regards

    Round Indicators
    aida630 Barcelona, Spain. 07/16/2018 Couples

    “Great Experience”

    We enjoyed our stay at the Barceló Old Town Praha very much. The location couldn't be better, right next to the old powder tower. The cleaningness was great and the room was very spacious. I loved the buffet breakfast and the staff was very nice and helpful to us. I would definitely recommend it!

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Aida, Thanks for your recent stay and for your nice comments about Barceló Old Town Praha. We are pleased to see that our location was suitable during your say in this city and you could enjoy the comfortability of our rooms. Many thanks as well for the comments about our breakfast buffet and our staff. We hope we can welcome you soon in the future. Kindest regards, The management.

    Round Indicators
    stef11 London, United Kingdom. 07/15/2018 Solo travel

    “A good choice in central Prague”

    Prague was my home for 6 years so I already knew my choice of Barcelo in Stare Mesto (Old Town) would provide the perfect base from which to play guide for my visiting friend. The hotel is located in one of the nicer areas of the old town with easy walking access to many of the main tourist hot spots. My junior suite was 301. It was very spacious, clean, and well appointed. The room had 2 single beds together rather than a double, so do bear this in mind when booking if type of bed arrangement is important. The room was quiet and you hear no early cleaning activities. Staff were friendly and I could find no negatives for the price. A decent place to stay and worth a consideration.

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Ms Stef, Thanks for having chosen Barceló Old Town Praha for your stay back in Prague and for the time dedicated to share your experiences with us through our quality survey. We are very pleased to see the you felt welcome in our property thanks to our staff and the comfortability of our rooms. Unfortunately, even if in the majority of the cases they can be fulfilled, the requirements regarding the bed shape work upon availability. Thanks once again for your time. We hope we can welcome you soon! Best regards, Mario Muñoz – General Manager

    Round Indicators
    Cat F Southsea, England, United Kingdom. 07/09/2018

    “Lovely hotel, shame about the service”

    The hotel is in a great location, not far walking to the main tourist spots. Bedroom was spacious and clean. The staff however were some of the worst I have ever encountered. When we first arrived to check in, 2 women were dealing with one other hotel guest so we queued behind them - fine. However, another hotel guest had come right up to the desk & pushed in front of us, with 1 of the hotel reception desk women going straight to him & serving him first. Once she did see to us, she wasn’t very helpful at all, just thrust a few maps in our direction. Another note - upon checking out with the same woman, were told to settle up the mini bar bill. We said we didn’t take anything from the minibar, she said we took a bottle of water. It turns out the blue bottled water on the table next to the tea & coffee making facilities counts as part of the ‘mini bar’ offering, despite it not being anywhere near the mini bar. there was a different brand of bottled water in the actual fridge that we thought that was part of the mini bar - clearly not. This needs to be communicated clearly, why put it next to the kettle if it’s meant to be part of the ‘mini bar’? It’s a shame we had a few issues, otherwise we had a lovely visit and the hotel itself is above adequate.

    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
     Dear Cat, We would like to thank you for your stay in Barceló Old Town Praha and for posting your experiences with us. On one hand, we are pleased to see you enjoyed our location and our facilities. Important to know that the room was adequate in terms of space and cleanliness. On the other hand, I’m sorry to know about the not so positive situations occurred in the hotel during your stay. After a short internal investigation, we have known who was the person in touch with you from the reception. She didn’t intend to be rude or provide with an out of our regular standards service, so in behalf of the hotel, we would like to apologize. Finally, we have to inform that all of our rooms come with instant coffee and tea, free of charge and at disposal of the guest. However, all other products belong to the minibar. Our Solán de Cabras water has a sticker on the top, informing about the price. Anyway, we will check this process soon in order to verify room once again. Thanfs for yourelpe We hope we can welcome you soon back in our hotel! Best regards, Mario Muñoz The management

    EVALUATION

    Round Indicators

    • july 17 2018
    • Los Angeles, California
    • Couples

    bongerican

    “Great location, wonderful hotel experience”


    Loved this hotel, we got a Junior suite, expected a tub, but there was not tub, which was okay. Everything else was perfect, Breakfast was great, lots of choices, and very prompt and courteous.Rooms were very clean, and great location. bed was comfortable.


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Bongerican, Firstly, we would like to say that we are very grateful after reading your comments about Barceló Old Town Praha Hotel in our TripAdvisor profile. We are glad to see you could enjoy our clean and comfy bedrooms, as well as the breakfast selection. Regarding the bathroom facilitie and due to the fact that our hotel is located in an 17th century historical building, we must inform that all of our rooms have different shape. Some of them include a shower and some others a bath. We would be very happy if we have the opportunity to welcome you again in the future. Kindest regards, The management.

    EVALUATION

    Round Indicators

    • july 16 2018
    • Couples

    Jakob D

    “2 Nights”


    Really nothing nice to say about this place... and when I got back to Denmark I saw that the have reserved the money twice so now I have to contact my bank and make a charge back... Never every book this hotel i is the worst


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Jakob, Thanks for your comments in our Trip Advisor profile. We are sorry to see you felt not satisfied with your stay in our property. Regarding the payment, as our colleagues from the reception could confirm you at check-out, from the hotel side the procedure was followed as it should have, using the amount of the deposit for the payment of the stay. Anyway, for any futher assistance, our colleagues from reception keep at your disposal. Thanks for your time. Best regards

    EVALUATION

    Round Indicators

    • july 16 2018
    • Barcelona, Spain
    • Couples

    aida630

    “Great Experience”


    We enjoyed our stay at the Barceló Old Town Praha very much. The location couldn't be better, right next to the old powder tower. The cleaningness was great and the room was very spacious. I loved the buffet breakfast and the staff was very nice and helpful to us. I would definitely recommend it!


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Aida, Thanks for your recent stay and for your nice comments about Barceló Old Town Praha. We are pleased to see that our location was suitable during your say in this city and you could enjoy the comfortability of our rooms. Many thanks as well for the comments about our breakfast buffet and our staff. We hope we can welcome you soon in the future. Kindest regards, The management.

    EVALUATION

    Round Indicators

    • july 15 2018
    • London, United Kingdom
    • Solo travel

    stef11

    “A good choice in central Prague”


    Prague was my home for 6 years so I already knew my choice of Barcelo in Stare Mesto (Old Town) would provide the perfect base from which to play guide for my visiting friend. The hotel is located in one of the nicer areas of the old town with easy walking access to many of the main tourist hot spots. My junior suite was 301. It was very spacious, clean, and well appointed. The room had 2 single beds together rather than a double, so do bear this in mind when booking if type of bed arrangement is important. The room was quiet and you hear no early cleaning activities. Staff were friendly and I could find no negatives for the price. A decent place to stay and worth a consideration.


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Ms Stef, Thanks for having chosen Barceló Old Town Praha for your stay back in Prague and for the time dedicated to share your experiences with us through our quality survey. We are very pleased to see the you felt welcome in our property thanks to our staff and the comfortability of our rooms. Unfortunately, even if in the majority of the cases they can be fulfilled, the requirements regarding the bed shape work upon availability. Thanks once again for your time. We hope we can welcome you soon! Best regards, Mario Muñoz – General Manager

    EVALUATION

    Round Indicators

    • july 9 2018
    • Southsea, England, United Kingdom

    Cat F

    “Lovely hotel, shame about the service”


    The hotel is in a great location, not far walking to the main tourist spots. Bedroom was spacious and clean. The staff however were some of the worst I have ever encountered. When we first arrived to check in, 2 women were dealing with one other hotel guest so we queued behind them - fine. However, another hotel guest had come right up to the desk & pushed in front of us, with 1 of the hotel reception desk women going straight to him & serving him first. Once she did see to us, she wasn’t very helpful at all, just thrust a few maps in our direction. Another note - upon checking out with the same woman, were told to settle up the mini bar bill. We said we didn’t take anything from the minibar, she said we took a bottle of water. It turns out the blue bottled water on the table next to the tea & coffee making facilities counts as part of the ‘mini bar’ offering, despite it not being anywhere near the mini bar. there was a different brand of bottled water in the actual fridge that we thought that was part of the mini bar - clearly not. This needs to be communicated clearly, why put it next to the kettle if it’s meant to be part of the ‘mini bar’? It’s a shame we had a few issues, otherwise we had a lovely visit and the hotel itself is above adequate.


    Barcelo_OldTown, General Manager at Barcelo Old Town Praha, responded to this review
    Dear Cat, We would like to thank you for your stay in Barceló Old Town Praha and for posting your experiences with us. On one hand, we are pleased to see you enjoyed our location and our facilities. Important to know that the room was adequate in terms of space and cleanliness. On the other hand, I’m sorry to know about the not so positive situations occurred in the hotel during your stay. After a short internal investigation, we have known who was the person in touch with you from the reception. She didn’t intend to be rude or provide with an out of our regular standards service, so in behalf of the hotel, we would like to apologize. Finally, we have to inform that all of our rooms come with instant coffee and tea, free of charge and at disposal of the guest. However, all other products belong to the minibar. Our Solán de Cabras water has a sticker on the top, informing about the price. Anyway, we will check this process soon in order to verify room once again. Thanfs for yourelpe We hope we can welcome you soon back in our hotel! Best regards, Mario Muñoz The management

    Barceló Old Town Praha Hotel Surroundings

    Charming city hotel occupying a majestic 17th century building

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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