Barceló Hotel Pool  Bávaro Beach
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Carretera Bávaro Km. 1, Playa Bávaro   23301 Punta Cana La Altagracia ,   República Dominicana  


Points of Interest

11 mi Punta Cana International Airport

10.2 Bavaro Beach

The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Bávaro Beach - Adults only

4.5/5 Round Indicators
| 10581 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

62% Complete

6632

Very good

24% Complete

2574

Average

8% Complete

859

Poor

3% Complete

324

Very poor

1% Complete

192

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    Round Indicators
    52luisD Caracas, Venezuela. 04/20/2019 Couples

    “Amazing spring in the Caribbean”

    We wanted to take a break from daily stress, and a couple of friends told us about the resort. Great place to visit, you can stay there if you want and not to go outside the property. The beach, the sport activities and the service is the best. Pros: The variety of food 5/5 is amazing, just be sure not to eat everything you see. Better to wait for the restaurant reservation for dinner Airport is close to the hotel 4,5/5 Guest services: excellent service they are pretty aware of your needs and take care of you, special mention: Jesus, Dionira, from guest service, Mr Walfren from the lobby that help us to get some medicine and Mr Arsenio from Vacaciones Barceló. Infrastructures: really big and diverse Good golf court, tennis, amazing Caribbean beach equivalent to Caicos and Cayman islands, the spa is good and the gym is very good. Clean 6/5 very very clean, if this is important for you this is your place Cons Flexibility in restaurants reservation, we did ours 30 minutes after we arrived but still we didn't get good hours and seats. When we got there, there were empty seats and still they didn't move us.
    Round Indicators
    Sermarie M 04/19/2019 Couples

    “Spring break”

    Absolutely loved the experience it was a great time specially the staff members and everyone in the institution. I have to mention about jesus peguero he is amazing i cant not stress it enough. He should get a raise and we need more people like him. Thank you for so much fun and good vibes.

    DirectorSandyP, Director General at Barcelo Bavaro Beach Adults Only, responded to this review
     Dear Guest. Thank you very much for sharing this great review of your recent stay at Barceló Bavaro Beach. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sandy Pfeil General Manager Barceló Bávaro Beach & Convention

    Round Indicators
    TaylorTraveler95 04/19/2019 Family

    “Entertainment team was amazing!”

    The entertainment team at the Adults Only resort was incredible! They were always so happy and excited to see us everyday and encouraged us to participate in the events they were doing. My mom and I did Zumba, aerobics, water yoga, and learned a few cultural dances too. We would have been content to lay by the beach or pool, but the entertainment team made our vacation so much more lively and active! I would definitely recommend this resort not only because of how nice it is but also because of the great atmosphere the entertainment team provides every day you’re there. They had smiles on their faces all the time and allowed us to learn more about Dominican culture which was something I didn’t think I’d be able to do at a resort like this. Shout out to Mierta and Roberto! We’ll definitely be coming back here ASAP, it was unforgettable.

    DirectorSandyP, Director General at Barcelo Bavaro Beach Adults Only, responded to this review
     Dear Guest. Thank you very much for sharing this great review of your recent stay at Barceló Bavaro Beach. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sandy Pfeil General Manager Barceló Bávaro Beach & Convention

    Round Indicators
    imarketnc Morrisville, North Carolina. 04/19/2019 Couples

    “You'll have a great time, but...”

    Stay was March 2019. We had an absolutely fabulous time. You probably will too. Consider that once you have 2-3 drinks in you, you probably won't care about much of the criticism (or anything else) below, HOWEVER, here are some impressions and some recommendations: ROOMS What we liked: We stayed next to the La Brisa restaurant. So, the view was far from fabulous. However, the room itself was very spacious. The bed was larger than any I've ever slept in (and we have a king at home). It's like they pushed two queen sizes together. I didn't even know this existed, but it was a nice touch. What we'd change: If you care about looking out your window and seeing the ocean, you should probably pay a premium to do so. I'd like to have known our view would be obstructed, but it wasn't a deal-breaker. My only real issue with the room is that they had limited mini-bar selection. You'd think you would be stuffed from all the food, but if you're swimming all day, you might want some Dominican chocolate while you wait for your significant other to get dressed. Or you might want some whiskey or rum in your soda. The fridge had 2 cans of beer, soda, water, and juice. I asked for them to stock it with other stuff, and that request was ignored. THE BEACH: What we liked: It's stunning. It's probably the clearest water I've ever seen. Sand is soft; and water is warm. You can stand waist deep and see your feet. You can see small fish, but otherwise not a lot of wildlife. My wife found a couple of urchins and a giant starfish. That's about it. We can't change this but: Zero shells. If you're into shelling, this might disappoint you. Also, there are a couple of floating structures that resorts use to dock other boats. Those aren't picturesque. They have dolphins in an enclosure out there too. Kind of sad, actually. What we wish Barcelo would change: If they had shade umbrellas on the beach, and would bring you drinks and food, it might be perfect. POOLS We spent most of our time at the Adult pool. It's great. I wouldn't change much. If your ideal vacation is chilling by the pool and enjoying tropical drinks, This is a winner. I would definitely recommend bringing a drink tumbler. The servers are totally fine with rinsing it out, and otherwise you ruin the planet with dozens of small (8 oz) plastic cups. I brought a massive one, and my drink stayed cold as long as I needed. Also, I tipped $1/drink (you should too), One annoying issue is you have to keep track of your towel. They will exchange a wet for a dry anytime, but if you lose it, it's $25. I have better things to do than to watch a towel. ;-) RESTAURANTS/BARS What we liked: Caribbean Buffet was nice for breakfast and lunch. Crepes with Nutella and cooked bananas is a winner. They have an omelet bar, which was decent. Lunch has freshly grilled seafood to order, and every dessert you could think of. If you like buffets, you'll probably like this one. La Brisa was a surprising dinner option. Food was decent, but I really liked that it was right off the beach. that breeze in the evening was memorable. White chocolate soup was my favorite dessert there, but food overall wasn't particularly memorable. What we'd change: A lot, actually. The food is generally good, but not great. Chez Gourmet is probably the best one, and it's fine but I couldn't tell you anything that I had that was amazing. That was probably the best service, as there are 2-3 servers per table. Not the case at other places. We went to Coral (meh) and Santa Fe Steakhouse (also nothing special). Those are both at the Bavaro Palace (main resort). There are other restaurants you can try for extra money. After dropping $3K on a vacation, I wasn't really excited to pay more for dinner...and on principle, it's a bit annoying. Last thing, if you want a quiet meal, avoid the main dining room at the Bavaro Palace. There are 100 worn out, sun-burned kids there. It is really loud, and not a great experience. Also, the alcohol...I'm not a snob about this stuff, but most resorts I've been to have the option of top shelf alcohol at all of their bars. I've not heard of most of the brands they had. Ron Barcelo is a pretty good rum, and you should ask for it specifically at the pool bar. They only have Presidente beer, which is just okay (if you like PBR, you'll be fine). The lobby bar is stocked. You can get lots of selection there. Lastly, if you're into wine, you probably will NOT be pleased with the house selection at any of the restaurants. It's their white or red blend, or you pay a premium for bottles. We really didn't like that. SHOWS: We really enjoyed the Michael Jackson show (I was really surprsed). Also, the acrobatic show was impressive. They do a great job of engaging the audience and getting people on their feet. It's like a party every night. SERVICE: What we liked: Everyone smiled, and you can tell that they really want to do the best they can for you. What we'd change: A few times, "the best" wasn't good enough. Again, trying not to be a snob here, but if you're used to the service you might get in Mexico, BVI/UVI, or Jamaica, you need to reset your expectations. The wait staff needs to be trained to be more attentive to little things (e.g. water glass/coffee cup bone dry for 5+ minutes, no place settings, etc.). I know, I know, it doesn't sound like a big deal, but if you've been in the Caribbean sun for 2 hours, you just want some water. All I'm saying is, we definitely noticed this. Also, I'm not sure if this is just related to Barcelo or to DR in general, but I got the impression that the staff is not empowered to do what they need to to quickly resolve an issue. For example, wifi was included as part of our room package. There was some kind of mix-up, and they couldn't find it in their records. We had it on our receipt. Anywhere else, this is case-closed. If you paid for it and can show you've paid for it, you get it...end of conversation. It took them 3 managers and over 30 minutes to resolve our problem. That didn't feel welcoming. PRO TIP: If you arrive early, unless you do the premium level, your room probably won't be ready. The resort amenities are still available to you. I walked around the resort with a hot, heavy backpack for 2 hours until we stumbled upon a guest locker room (it's right across from guest services). When I asked about it, they said it was available. This is what I mean by "being attentive." That should have been mentioned when we arrived. SO, when YOU get there, and they tell you that you can use the resort while your room is getting ready, tell them you'd like a locker, and get into a swim suit! :-) Have fun!
    Round Indicators
    Angeli K 04/18/2019 Friends getaway

    “Great stay!”

    Loved this place!! Staff was attentive and super kind! Great for our girly get away!! Views were amazing!! Very relaxing!! Everything was clean and tasty! Jesus - Thank you for a very fun & pleasant stay!!

    DirectorSandyP, Director General at Barcelo Bavaro Beach Adults Only, responded to this review
     Dear Guest. Thank you very much for sharing this great review of your recent stay at Barceló Bavaro Beach. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sandy Pfeil General Manager Barceló Bávaro Beach & Convention

    EVALUATION

    Round Indicators

    • april 20 2019
    • Caracas, Venezuela
    • Couples

    52luisD

    “Amazing spring in the Caribbean”


    We wanted to take a break from daily stress, and a couple of friends told us about the resort. Great place to visit, you can stay there if you want and not to go outside the property. The beach, the sport activities and the service is the best. Pros: The variety of food 5/5 is amazing, just be sure not to eat everything you see. Better to wait for the restaurant reservation for dinner Airport is close to the hotel 4,5/5 Guest services: excellent service they are pretty aware of your needs and take care of you, special mention: Jesus, Dionira, from guest service, Mr Walfren from the lobby that help us to get some medicine and Mr Arsenio from Vacaciones Barceló. Infrastructures: really big and diverse Good golf court, tennis, amazing Caribbean beach equivalent to Caicos and Cayman islands, the spa is good and the gym is very good. Clean 6/5 very very clean, if this is important for you this is your place Cons Flexibility in restaurants reservation, we did ours 30 minutes after we arrived but still we didn't get good hours and seats. When we got there, there were empty seats and still they didn't move us.


    EVALUATION

    Round Indicators

    • april 19 2019
    • Couples

    Sermarie M

    “Spring break”


    Absolutely loved the experience it was a great time specially the staff members and everyone in the institution. I have to mention about jesus peguero he is amazing i cant not stress it enough. He should get a raise and we need more people like him. Thank you for so much fun and good vibes.


    DirectorSandyP, Director General at Barcelo Bavaro Beach Adults Only, responded to this review
    Dear Guest. Thank you very much for sharing this great review of your recent stay at Barceló Bavaro Beach. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sandy Pfeil General Manager Barceló Bávaro Beach & Convention

    EVALUATION

    Round Indicators

    • april 19 2019
    • Family

    TaylorTraveler95

    “Entertainment team was amazing!”


    The entertainment team at the Adults Only resort was incredible! They were always so happy and excited to see us everyday and encouraged us to participate in the events they were doing. My mom and I did Zumba, aerobics, water yoga, and learned a few cultural dances too. We would have been content to lay by the beach or pool, but the entertainment team made our vacation so much more lively and active! I would definitely recommend this resort not only because of how nice it is but also because of the great atmosphere the entertainment team provides every day you’re there. They had smiles on their faces all the time and allowed us to learn more about Dominican culture which was something I didn’t think I’d be able to do at a resort like this. Shout out to Mierta and Roberto! We’ll definitely be coming back here ASAP, it was unforgettable.


    DirectorSandyP, Director General at Barcelo Bavaro Beach Adults Only, responded to this review
    Dear Guest. Thank you very much for sharing this great review of your recent stay at Barceló Bavaro Beach. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sandy Pfeil General Manager Barceló Bávaro Beach & Convention

    EVALUATION

    Round Indicators

    • april 19 2019
    • Morrisville, North Carolina
    • Couples

    imarketnc

    “You'll have a great time, but...”


    Stay was March 2019. We had an absolutely fabulous time. You probably will too. Consider that once you have 2-3 drinks in you, you probably won't care about much of the criticism (or anything else) below, HOWEVER, here are some impressions and some recommendations: ROOMS What we liked: We stayed next to the La Brisa restaurant. So, the view was far from fabulous. However, the room itself was very spacious. The bed was larger than any I've ever slept in (and we have a king at home). It's like they pushed two queen sizes together. I didn't even know this existed, but it was a nice touch. What we'd change: If you care about looking out your window and seeing the ocean, you should probably pay a premium to do so. I'd like to have known our view would be obstructed, but it wasn't a deal-breaker. My only real issue with the room is that they had limited mini-bar selection. You'd think you would be stuffed from all the food, but if you're swimming all day, you might want some Dominican chocolate while you wait for your significant other to get dressed. Or you might want some whiskey or rum in your soda. The fridge had 2 cans of beer, soda, water, and juice. I asked for them to stock it with other stuff, and that request was ignored. THE BEACH: What we liked: It's stunning. It's probably the clearest water I've ever seen. Sand is soft; and water is warm. You can stand waist deep and see your feet. You can see small fish, but otherwise not a lot of wildlife. My wife found a couple of urchins and a giant starfish. That's about it. We can't change this but: Zero shells. If you're into shelling, this might disappoint you. Also, there are a couple of floating structures that resorts use to dock other boats. Those aren't picturesque. They have dolphins in an enclosure out there too. Kind of sad, actually. What we wish Barcelo would change: If they had shade umbrellas on the beach, and would bring you drinks and food, it might be perfect. POOLS We spent most of our time at the Adult pool. It's great. I wouldn't change much. If your ideal vacation is chilling by the pool and enjoying tropical drinks, This is a winner. I would definitely recommend bringing a drink tumbler. The servers are totally fine with rinsing it out, and otherwise you ruin the planet with dozens of small (8 oz) plastic cups. I brought a massive one, and my drink stayed cold as long as I needed. Also, I tipped $1/drink (you should too), One annoying issue is you have to keep track of your towel. They will exchange a wet for a dry anytime, but if you lose it, it's $25. I have better things to do than to watch a towel. ;-) RESTAURANTS/BARS What we liked: Caribbean Buffet was nice for breakfast and lunch. Crepes with Nutella and cooked bananas is a winner. They have an omelet bar, which was decent. Lunch has freshly grilled seafood to order, and every dessert you could think of. If you like buffets, you'll probably like this one. La Brisa was a surprising dinner option. Food was decent, but I really liked that it was right off the beach. that breeze in the evening was memorable. White chocolate soup was my favorite dessert there, but food overall wasn't particularly memorable. What we'd change: A lot, actually. The food is generally good, but not great. Chez Gourmet is probably the best one, and it's fine but I couldn't tell you anything that I had that was amazing. That was probably the best service, as there are 2-3 servers per table. Not the case at other places. We went to Coral (meh) and Santa Fe Steakhouse (also nothing special). Those are both at the Bavaro Palace (main resort). There are other restaurants you can try for extra money. After dropping $3K on a vacation, I wasn't really excited to pay more for dinner...and on principle, it's a bit annoying. Last thing, if you want a quiet meal, avoid the main dining room at the Bavaro Palace. There are 100 worn out, sun-burned kids there. It is really loud, and not a great experience. Also, the alcohol...I'm not a snob about this stuff, but most resorts I've been to have the option of top shelf alcohol at all of their bars. I've not heard of most of the brands they had. Ron Barcelo is a pretty good rum, and you should ask for it specifically at the pool bar. They only have Presidente beer, which is just okay (if you like PBR, you'll be fine). The lobby bar is stocked. You can get lots of selection there. Lastly, if you're into wine, you probably will NOT be pleased with the house selection at any of the restaurants. It's their white or red blend, or you pay a premium for bottles. We really didn't like that. SHOWS: We really enjoyed the Michael Jackson show (I was really surprsed). Also, the acrobatic show was impressive. They do a great job of engaging the audience and getting people on their feet. It's like a party every night. SERVICE: What we liked: Everyone smiled, and you can tell that they really want to do the best they can for you. What we'd change: A few times, "the best" wasn't good enough. Again, trying not to be a snob here, but if you're used to the service you might get in Mexico, BVI/UVI, or Jamaica, you need to reset your expectations. The wait staff needs to be trained to be more attentive to little things (e.g. water glass/coffee cup bone dry for 5+ minutes, no place settings, etc.). I know, I know, it doesn't sound like a big deal, but if you've been in the Caribbean sun for 2 hours, you just want some water. All I'm saying is, we definitely noticed this. Also, I'm not sure if this is just related to Barcelo or to DR in general, but I got the impression that the staff is not empowered to do what they need to to quickly resolve an issue. For example, wifi was included as part of our room package. There was some kind of mix-up, and they couldn't find it in their records. We had it on our receipt. Anywhere else, this is case-closed. If you paid for it and can show you've paid for it, you get it...end of conversation. It took them 3 managers and over 30 minutes to resolve our problem. That didn't feel welcoming. PRO TIP: If you arrive early, unless you do the premium level, your room probably won't be ready. The resort amenities are still available to you. I walked around the resort with a hot, heavy backpack for 2 hours until we stumbled upon a guest locker room (it's right across from guest services). When I asked about it, they said it was available. This is what I mean by "being attentive." That should have been mentioned when we arrived. SO, when YOU get there, and they tell you that you can use the resort while your room is getting ready, tell them you'd like a locker, and get into a swim suit! :-) Have fun!


    EVALUATION

    Round Indicators

    • april 18 2019
    • Friends getaway

    Angeli K

    “Great stay!”


    Loved this place!! Staff was attentive and super kind! Great for our girly get away!! Views were amazing!! Very relaxing!! Everything was clean and tasty! Jesus - Thank you for a very fun & pleasant stay!!


    DirectorSandyP, Director General at Barcelo Bavaro Beach Adults Only, responded to this review
    Dear Guest. Thank you very much for sharing this great review of your recent stay at Barceló Bavaro Beach. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sandy Pfeil General Manager Barceló Bávaro Beach & Convention

    Barceló Hotel Beach  Bávaro Beach

    Adults-only luxury on one of the greatest beaches in the world

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