Barceló Hotel Pool  Bávaro Beach
map

Barceló Bávaro Beach - Adults only

Carretera Bávaro Km. 1, Playa Bávaro   23301 Punta Cana La Altagracia ,   República Dominicana  


Points of Interest

11 mi Punta Cana International Airport

10.2 Bavaro Beach

The Lakes Golf Course (by P.B. Dye)

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Bávaro Beach - Adults only

4.5/5 Round Indicators
| 9231 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

62% Complete

5765

Very good

24% Complete

2284

Average

8% Complete

760

Poor

2% Complete

264

Very poor

1% Complete

158

Filter by

Sort by

    Round Indicators
    Tereza1132 08/13/2018 Couples

    “1st time resort vacation”

    The room was dated and smelled of mildew and mold. The food was average and we were served cheap liquor. We were told we had first choice as premium level customers to pick the restaurants we wanted and then were told no reservations available. Vouchers were actually just discounts you had to purchase things to get a percentage off. We were not told that. I love the Beach and was horribly disappointed to see how much seaweed was on it every day and could not enjoy being on it. The only upside was that the weather was beautiful so I got to lay out by the pool everyday but I could do that back home also. I wouldn’t have needed to travel and spend thousands of dollars to do that!
    Round Indicators
    08/13/2018 Couples

    “Not what the ratings represent it to be.”

    Has lots to improve to have some of the ratings given, not worth the value. This hotel brand needs to reevaluate its customer service standards and reiterate to their staff to be able to reach the expectations and or standards of high rating and adults only experience.
    Round Indicators
    sppires Sao Paulo, SP. 08/13/2018 Couples

    “Outstanding!”

    Room and bathroom spacious and very comfortable, kept properly clean.The quality and variety of the food in the buffets is good and in the a la carte restaurants excellent.The majority of staff is friendly and smiling and provide a quality service.
    Round Indicators
    Anayanci M Beltsville, Maryland. 08/12/2018 Family

    “Your buiding need face-lifting”

    I booked four days with Barcelo palace,but when I tried to check in they were overbooked,they upgraded me to Barcelo Adult only,believe me,Barcelo Adult only look like a retirement center,rooms are disgusting,bedroom and bathroom need drastically remodeled immediatelly,we left same day,I asked for my money back,they didn't want to return it,but finally they did it,Internet is not include too,I paid $30 for each divice,luckily I got a refund too,after this nightmare we look for a small hotel to spent the night,and next day we went back to Majestic Elegance Punta Cana were our vacations started and internet is include.
    Round Indicators
    Raymon G Miami, Florida. 08/10/2018 Solo travel

    “All-inclusive doesn't actually mean”

    The resort is okay at best. The all-inclusive feature is nothing more than a front. Not everything that you expect is included. The restaurants that have clothing policies are actually ridiculous. All males must dress appropriately? but women can wear what they want? that's not right. The stay was nice thanks to the group I was with, and some staff that were extremely friendly and really went above and beyond for the people there. Overall its a beautiful location, but just needs a final touch on some things. (Also consider getting a better DJ for the disco. playing songs in full length and are slower in tempo and the beat is more minor than major is not the best for a disco/club setting.)

    Sandy P, Manager at Barcelo Bavaro Beach - Adults Only, responded to this review
     Dear guest We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Sandy Pfeil Director

    EVALUATION

    Round Indicators

    • august 13 2018
    • Couples

    Tereza1132

    “1st time resort vacation”


    The room was dated and smelled of mildew and mold. The food was average and we were served cheap liquor. We were told we had first choice as premium level customers to pick the restaurants we wanted and then were told no reservations available. Vouchers were actually just discounts you had to purchase things to get a percentage off. We were not told that. I love the Beach and was horribly disappointed to see how much seaweed was on it every day and could not enjoy being on it. The only upside was that the weather was beautiful so I got to lay out by the pool everyday but I could do that back home also. I wouldn’t have needed to travel and spend thousands of dollars to do that!


    EVALUATION

    Round Indicators

    • august 13 2018
    • Couples

    “Not what the ratings represent it to be.”


    Has lots to improve to have some of the ratings given, not worth the value. This hotel brand needs to reevaluate its customer service standards and reiterate to their staff to be able to reach the expectations and or standards of high rating and adults only experience.


    EVALUATION

    Round Indicators

    • august 13 2018
    • Sao Paulo, SP
    • Couples

    sppires

    “Outstanding!”


    Room and bathroom spacious and very comfortable, kept properly clean.The quality and variety of the food in the buffets is good and in the a la carte restaurants excellent.The majority of staff is friendly and smiling and provide a quality service.


    EVALUATION

    Round Indicators

    • august 12 2018
    • Beltsville, Maryland
    • Family

    Anayanci M

    “Your buiding need face-lifting”


    I booked four days with Barcelo palace,but when I tried to check in they were overbooked,they upgraded me to Barcelo Adult only,believe me,Barcelo Adult only look like a retirement center,rooms are disgusting,bedroom and bathroom need drastically remodeled immediatelly,we left same day,I asked for my money back,they didn't want to return it,but finally they did it,Internet is not include too,I paid $30 for each divice,luckily I got a refund too,after this nightmare we look for a small hotel to spent the night,and next day we went back to Majestic Elegance Punta Cana were our vacations started and internet is include.


    EVALUATION

    Round Indicators

    • august 10 2018
    • Miami, Florida
    • Solo travel

    Raymon G

    “All-inclusive doesn't actually mean”


    The resort is okay at best. The all-inclusive feature is nothing more than a front. Not everything that you expect is included. The restaurants that have clothing policies are actually ridiculous. All males must dress appropriately? but women can wear what they want? that's not right. The stay was nice thanks to the group I was with, and some staff that were extremely friendly and really went above and beyond for the people there. Overall its a beautiful location, but just needs a final touch on some things. (Also consider getting a better DJ for the disco. playing songs in full length and are slower in tempo and the beat is more minor than major is not the best for a disco/club setting.)


    Sandy P, Manager at Barcelo Bavaro Beach - Adults Only, responded to this review
    Dear guest We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Sandy Pfeil Director

    Barceló Hotel Beach  Bávaro Beach

    Adults-only luxury on one of the greatest beaches in the world

    Close 

    Back Find a hotel

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Mexico

    Select Mexico

    Hotels in Panamá

    Select Panamá

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Turkey

    Select Turkey

    Hotels in Italy

    Select Italy