Interiors at the Barceló San Salvador hotel
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Prizes and Awards

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map

Map and location

Boulevard del Hipódromo, Avda. las Magnolias   Colonia San Benito , San Salvador    


Points of Interest

27 mi El Salvador International Airport

1.5 mi El Salvador del Mundo

0.5 mi Marte National Art Museum

2 mi La Laguna Botanical Garden

Guest reviews.

There is no better expert than a traveller.

Barceló San Salvador

4.5/5 Round Indicators
| 1126 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

63% Complete

710

Very good

26% Complete

293

Average

6% Complete

75

Poor

2% Complete

30

Very poor

1% Complete

19

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    Round Indicators
    Trail07924140813 Houston, Texas. 03/26/2019 Family

    “Strongly recommend this hotel”

    Stayed here with several family members on a pleasure trip. Sadly only stayed one night due to schedule and wish could have stayed longer to enjoy the amenities. Will stay here again should the opportunity arises. I would consider this hotel when visiting other places.
    Round Indicators
    Trip25596269169 03/22/2019 Couples

    “Vacation 2019”

    Family vacation in San Salvador. Nice location, friendly staff, but staff at restaurant was very unprofessional standing next to our table while we were eating with our guest and handing us the bill for our guest in front of everyone in restaurant. Did not give me a chance to request the bill, even after i had already informed the front desk that i would be bringing a guest and to have tbe charges added yo my open account. Very embarrassing.

    Barcelo S, Director General at Barcelo San Salvador, responded to this review
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. On the other hand, we are very sorry about the situation in the restaurant, be sure that your comments will be shared with the area involved in order to improve in this aspect. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    Round Indicators
    Marilyn E 03/12/2019 Family

    “Excellent place to,stay”

    Food, service, cleanness everything was excellent. Too bad I only travel for a few days. Almost everybody were very attentive. The room was always clean. Great location, you could walk around to other restaurants

    Barcelo S, Director General at Barcelo San Salvador, responded to this review
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador Hotel and are delighted to read that we were able to match your expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

    Round Indicators
    ChinoW502 Guatemala City, Guatemala. 03/03/2019 Family

    “Nice Hotel lacking service”

    My experience started with the right foot, a nice check in, nice service by the bellboy. Once I got to the room, seem really nice, an awesome bed, and a clean bathroom. With all the services and amenities. But then it all started, I needed to go to the first floor, haven’t been to a slower elevator and one was out of service, so once it openes filled with people, afterwards I tried a drink at The Churchill a nice Bar terrible service, as if I was asking for a favor asking for a drink! Ok, maybe they were having a bad day. The hotel is old, so a lot of crackling in the room by the AC and next door bedrooms, ok is an old hoyel, but where I drew the line was: The next day, I had a schedule, the tub was ruined, I called the front desk, and took them forwver, had to fill the ice bucket in order to take a bath, and NOT even a “we are sorry” although I told them how I was to take a bath! I’ve stay in several hotels in ELS, this by far the worst experience, I am giving a two star, just because the bed was nice.

    Barcelo S, Director General at Barcelo San Salvador, responded to this review
     Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló San Salvador hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. At Barceló we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enourmous impact on the overall experience in our hotels, therefore we are sincerely sorry to read your comments on the service your received and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next stay and that we will have the opportunity to restore your faith in our company in the near future.

    Round Indicators
    Venture51685132428 Los Angeles, California. 03/03/2019 Couples

    “Highly recommend this hotel”

    I can’t say enough about our experience staying at Barceló San Salvador. The staff was friendly and helpful, the room was clean and comfortable. Food was great. I will definitely go back and I highly recommend it

    Barcelo S, Director General at Barcelo San Salvador, responded to this review
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador Hotel and are delighted to read that we were able to match your expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

    EVALUATION

    Round Indicators

    • march 26 2019
    • Houston, Texas
    • Family

    Trail07924140813

    “Strongly recommend this hotel”


    Stayed here with several family members on a pleasure trip. Sadly only stayed one night due to schedule and wish could have stayed longer to enjoy the amenities. Will stay here again should the opportunity arises. I would consider this hotel when visiting other places.


    EVALUATION

    Round Indicators

    • march 22 2019
    • Couples

    Trip25596269169

    “Vacation 2019”


    Family vacation in San Salvador. Nice location, friendly staff, but staff at restaurant was very unprofessional standing next to our table while we were eating with our guest and handing us the bill for our guest in front of everyone in restaurant. Did not give me a chance to request the bill, even after i had already informed the front desk that i would be bringing a guest and to have tbe charges added yo my open account. Very embarrassing.


    Barcelo S, Director General at Barcelo San Salvador, responded to this review
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. On the other hand, we are very sorry about the situation in the restaurant, be sure that your comments will be shared with the area involved in order to improve in this aspect. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    EVALUATION

    Round Indicators

    • march 12 2019
    • Family

    Marilyn E

    “Excellent place to,stay”


    Food, service, cleanness everything was excellent. Too bad I only travel for a few days. Almost everybody were very attentive. The room was always clean. Great location, you could walk around to other restaurants


    Barcelo S, Director General at Barcelo San Salvador, responded to this review
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador Hotel and are delighted to read that we were able to match your expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

    EVALUATION

    Round Indicators

    • march 3 2019
    • Guatemala City, Guatemala
    • Family

    ChinoW502

    “Nice Hotel lacking service”


    My experience started with the right foot, a nice check in, nice service by the bellboy. Once I got to the room, seem really nice, an awesome bed, and a clean bathroom. With all the services and amenities. But then it all started, I needed to go to the first floor, haven’t been to a slower elevator and one was out of service, so once it openes filled with people, afterwards I tried a drink at The Churchill a nice Bar terrible service, as if I was asking for a favor asking for a drink! Ok, maybe they were having a bad day. The hotel is old, so a lot of crackling in the room by the AC and next door bedrooms, ok is an old hoyel, but where I drew the line was: The next day, I had a schedule, the tub was ruined, I called the front desk, and took them forwver, had to fill the ice bucket in order to take a bath, and NOT even a “we are sorry” although I told them how I was to take a bath! I’ve stay in several hotels in ELS, this by far the worst experience, I am giving a two star, just because the bed was nice.


    Barcelo S, Director General at Barcelo San Salvador, responded to this review
    Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló San Salvador hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. At Barceló we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enourmous impact on the overall experience in our hotels, therefore we are sincerely sorry to read your comments on the service your received and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next stay and that we will have the opportunity to restore your faith in our company in the near future.

    EVALUATION

    Round Indicators

    • march 3 2019
    • Los Angeles, California
    • Couples

    Venture51685132428

    “Highly recommend this hotel”


    I can’t say enough about our experience staying at Barceló San Salvador. The staff was friendly and helpful, the room was clean and comfortable. Food was great. I will definitely go back and I highly recommend it


    Barcelo S, Director General at Barcelo San Salvador, responded to this review
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador Hotel and are delighted to read that we were able to match your expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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