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Barceló Milan Hotel Interiors
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Map and location

Via Giorgio Stephenson, 55   20157 Milán ,   Italia  


Places of Interest

28 mi Malpensa Airport

0.7 mi Milano Certosa Station

3 mi Fiera Milano Exhibition Center

3 mi Rho-Pero Exhibition Center

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Milan

4.0/5 Round Indicators
| 2204 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

32% Complete

722

Very good

36% Complete

808

Average

15% Complete

338

Poor

8% Complete

187

Very poor

6% Complete

149

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    Round Indicators
    ssuvitee Espoo, Finland. 09/13/2019

    “OK for sleeping and breakfast, otherwise uncomfortable”

    We had to wait to get our hotel room for 1,5 hours. We waited in the lobby and each time we asked if the room was ready, we were told to wait another ~15 mins by a different receptionist. The staff seemed very unconcerned and did not apologize at all. I think it would have been good service if they had come and told us when the room was ready, but we had to keep asking about it ourselves because no one gave us any information. The lobby itself was quite particular but nice. When we finally got our room, the toilet was broken and we were told to wait for someone to fix it. The toilet was fixed in about 30 mins time (but then it broke again another day...). Because of all this waiting our plans for the first day were ruined. The room was very particular and odd. It was also disappointing. There was no bathroom since the shower and the sink were in the middle of the room. Also the toilet door was difficult to close properly. We soon noticed that the air in the room was very humid, which was uncomfortable. And it only got worse if you showered since the shower was a glass cabin without a door! At the check-in we were promised a double bed but as it turned out it was actually a twin bed that you could put together yourself. The floor in the room was dirty / had stains on it. The food was quite good (breakfast and room service). Although the breakfast was missing all the fresh vegetables (tomato, cucumber, salad etc). There is a train station about 1 km away so it is walkable. There is also a small "shopping center" next to the hotel that has some restaurants. The area seems a bit abandoned but it was OK. All in all I would not recommend this hotel.
    Round Indicators
    MartinJunior260 Liverpool, United Kingdom. 09/10/2019

    “Lovely Hotel”

    Nice Hotel, modern rooms, staff were very friendly, although when we stayed the lift wasn’t working and we was on the 21st floor . It wasn’t good in the heat as it was when there was a heat wave across Europe. We did complain was happy with the resolution. Would stay again and would recommend.

    BarceloMilan, Responsabile relazioni con la clientela at Barcelo Milan, responded to this review
     Dear Guest, First and foremost we would like to thank you for choosing our hotel Barcelo Milan for your visit to Milan and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. On behalf of our entire team, we greatly look forward to your return. Kindest regards Marta Vidal Guest Experience Manager

    Round Indicators
    Elli_170491 Munich, Germany. 09/04/2019 Solo travel

    “Definitely recommended!”

    Very nice hotel, not too far to city center - but you need a car to get around. Room was clean and had all amenities and extra prepared. Great service and super friendly staff. Will definitely choose the hotel again for next visit.

    BarceloMilan, Responsabile relazioni con la clientela at Barcelo Milan, responded to this review
     Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Milan hotel with us and Tripadvisor readers. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kindest regards Marta Vidal Guest Experience Manager

    Round Indicators
    etanna164040 09/02/2019 Friends getaway

    “Close to forum”

    We had a great concert but the comfort of ur room was so lower than expected. If I knew I would book the closest hotel to forum! Because after the concert it was horrible to find again the hotel! With High way and streets cutting the roads we had to call a taxi to show us the road to the hotel again! The room was dirty and the bed uncomfortable... I had a coffee in the breakfast that did

    BarceloMilan, Responsabile relazioni con la clientela at Barcelo Milan, responded to this review
     Dear Guest, We sincerely regret reading that your stay at our Barcelo Milan fell short of your expectations, specially with the room we assigned you in. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future occasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Regarding your comment about your difficult to find the hotel, honestly is the first time someone tell us something like this. Of course we never suggest people to reach us by foot, but with a taxi, car o the public transports and not because is difficult to find our hotel, but because there are several roads. We hope this does not deter you from staying with us again and look forward to welcoming you back to our hotel in the near future for a more positive experience, as it should be. Kindest regards Marta Vidal Guest Experience Manager

    Round Indicators
    Navigate664426 09/02/2019

    “Design & correct customer service”

    The room was perfect. The atmosphere of the hotel is extraordinary. The hotel management is helpful. Thanks for everything! / 4 napot töltöttünk Milánóban. A hotel elhelyezkedése ne aggasszon senkit, a közlekedés könnyen megoldható. Színvonalas modern szálloda, segítőkész, korrekt személyzettel! Adam, Jasku

    BarceloMilan, Responsabile relazioni con la clientela at Barcelo Milan, responded to this review
     Dear Mr Jasku, I am so pleased to hear from you! I would like to thank you for the lovely review you shared following your recent visit to our Barceló Milan hotel and am delighted to read that we were able to match your holiday expectations. I really hope to see you soon so we may welcome you with our best smile and make you feel at home. Yours Sincerely Marta Vidal Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 13 2019
    • Espoo, Finland

    ssuvitee

    “OK for sleeping and breakfast, otherwise uncomfortable”


    We had to wait to get our hotel room for 1,5 hours. We waited in the lobby and each time we asked if the room was ready, we were told to wait another ~15 mins by a different receptionist. The staff seemed very unconcerned and did not apologize at all. I think it would have been good service if they had come and told us when the room was ready, but we had to keep asking about it ourselves because no one gave us any information. The lobby itself was quite particular but nice. When we finally got our room, the toilet was broken and we were told to wait for someone to fix it. The toilet was fixed in about 30 mins time (but then it broke again another day...). Because of all this waiting our plans for the first day were ruined. The room was very particular and odd. It was also disappointing. There was no bathroom since the shower and the sink were in the middle of the room. Also the toilet door was difficult to close properly. We soon noticed that the air in the room was very humid, which was uncomfortable. And it only got worse if you showered since the shower was a glass cabin without a door! At the check-in we were promised a double bed but as it turned out it was actually a twin bed that you could put together yourself. The floor in the room was dirty / had stains on it. The food was quite good (breakfast and room service). Although the breakfast was missing all the fresh vegetables (tomato, cucumber, salad etc). There is a train station about 1 km away so it is walkable. There is also a small "shopping center" next to the hotel that has some restaurants. The area seems a bit abandoned but it was OK. All in all I would not recommend this hotel.


    EVALUATION

    Round Indicators

    • september 10 2019
    • Liverpool, United Kingdom

    MartinJunior260

    “Lovely Hotel”


    Nice Hotel, modern rooms, staff were very friendly, although when we stayed the lift wasn’t working and we was on the 21st floor . It wasn’t good in the heat as it was when there was a heat wave across Europe. We did complain was happy with the resolution. Would stay again and would recommend.


    BarceloMilan, Responsabile relazioni con la clientela at Barcelo Milan, responded to this review
    Dear Guest, First and foremost we would like to thank you for choosing our hotel Barcelo Milan for your visit to Milan and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. On behalf of our entire team, we greatly look forward to your return. Kindest regards Marta Vidal Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 4 2019
    • Munich, Germany
    • Solo travel

    Elli_170491

    “Definitely recommended!”


    Very nice hotel, not too far to city center - but you need a car to get around. Room was clean and had all amenities and extra prepared. Great service and super friendly staff. Will definitely choose the hotel again for next visit.


    BarceloMilan, Responsabile relazioni con la clientela at Barcelo Milan, responded to this review
    Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Milan hotel with us and Tripadvisor readers. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kindest regards Marta Vidal Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 2 2019
    • Friends getaway

    etanna164040

    “Close to forum”


    We had a great concert but the comfort of ur room was so lower than expected. If I knew I would book the closest hotel to forum! Because after the concert it was horrible to find again the hotel! With High way and streets cutting the roads we had to call a taxi to show us the road to the hotel again! The room was dirty and the bed uncomfortable... I had a coffee in the breakfast that did


    BarceloMilan, Responsabile relazioni con la clientela at Barcelo Milan, responded to this review
    Dear Guest, We sincerely regret reading that your stay at our Barcelo Milan fell short of your expectations, specially with the room we assigned you in. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future occasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Regarding your comment about your difficult to find the hotel, honestly is the first time someone tell us something like this. Of course we never suggest people to reach us by foot, but with a taxi, car o the public transports and not because is difficult to find our hotel, but because there are several roads. We hope this does not deter you from staying with us again and look forward to welcoming you back to our hotel in the near future for a more positive experience, as it should be. Kindest regards Marta Vidal Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 2 2019

    Navigate664426

    “Design & correct customer service”


    The room was perfect. The atmosphere of the hotel is extraordinary. The hotel management is helpful. Thanks for everything! / 4 napot töltöttünk Milánóban. A hotel elhelyezkedése ne aggasszon senkit, a közlekedés könnyen megoldható. Színvonalas modern szálloda, segítőkész, korrekt személyzettel! Adam, Jasku


    BarceloMilan, Responsabile relazioni con la clientela at Barcelo Milan, responded to this review
    Dear Mr Jasku, I am so pleased to hear from you! I would like to thank you for the lovely review you shared following your recent visit to our Barceló Milan hotel and am delighted to read that we were able to match your holiday expectations. I really hope to see you soon so we may welcome you with our best smile and make you feel at home. Yours Sincerely Marta Vidal Guest Experience Manager

    Barceló Milan Hotel Interiors

    Where modernity embraces guests and connects them to the real essence of Milan.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

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